Best AI tools for< Telecom Consultant >
Infographic
10 - AI tool Sites
KocharTech
KocharTech is an AI-backed technology solutions provider that offers knowledge management, IoT, and BPM solutions for various industries. The company focuses on accelerating value delivery through innovation and technology for over 15 years. They provide virtual contact center services, help start-ups outsource CX initiatives, make warehouses future-ready, and support revenue growth during market volatility in the telecom sector. KocharTech leverages human intelligence and technology to build digital solutions that empower businesses to stay ahead of the competition. Their offerings include business process management, IoT software solutions, content & cataloging, e-surveillance, and more.
NICE
NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.
OvationCXM
OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.
Subex
Subex is a Telecom AI company that enables Connected Experiences for CFOs, CTOs, and CMOs. With over 25 years of experience, Subex helps Communications Service Providers (CSPs) worldwide maximize revenues and profitability by leveraging AI to create connected experiences in business ecosystems. The company offers AI solutions, including Business Assurance, Fraud and Security management, Network Analytics, Enterprise Cybersecurity, Enterprise Billing, and more. Subex is trusted by over 75% of the world's top 50 telcos and provides a range of industry-leading solutions to enhance operational efficiency and effectiveness.
Invoca
Invoca is a Conversation Intelligence AI Leader that offers a Revenue Execution Platform to help marketing, sales, and contact centers drive more revenue. The platform provides solutions for call tracking, artificial intelligence, and interaction management. It integrates with Google, social advertising platforms, and offers APIs & webhooks. Invoca caters to various industries such as automotive, financial services, healthcare, insurance, retail, telecom, and travel & hospitality. The platform helps optimize ad spend, boost campaign performance, prioritize high-value callers, improve agent performance, and streamline data activation.
Aivo Conversational AI
Aivo Conversational AI is an AI-powered suite designed for customer service and sales automation. It offers various tools like AgentBot, Live Studio, Voice, Appointment Scheduling, and more to enhance customer experiences. The platform leverages artificial intelligence to provide instant solutions, boost business growth, and create hyper-realistic avatars for engaging interactions. Aivo Suite integrates with digital channels like WhatsApp, Instagram, Twitter, and Telegram, catering to industries such as fintech, retail, telecom, and more. With features like Generative AI and conversational banking, Aivo aims to revolutionize customer engagement and provide personalized attention 24/7.
Uniphore
Uniphore is a leading Enterprise AI Platform that offers a range of AI-powered products and solutions to enhance various business functions. The platform provides tools for sales, recruiting, customer experience, compliance, and operational efficiency across industries such as B2B, banking, healthcare, and telecom. Uniphore's AI agents are pre-trained for immediate impact, accelerating technology outcomes and transforming workflows. With a focus on Enterprise AI, Uniphore aims to forge the future of work by leveraging AI-powered transformation to drive revenue and improve customer experience.
Knowmax
Knowmax is an omnichannel knowledge management platform that helps businesses improve customer experience (CX) by providing AI-powered knowledge management capabilities. It offers a range of features such as a Google-like search engine for accessing relevant knowledge across touchpoints, no-code cognitive decision trees for creating simple and mistake-proof customer service actions, visual how-to guides for minimizing repetitive explanations, and an omnichannel-ready knowledge base for creating self-help guides. Knowmax also integrates with CRM systems to deliver faster and personalized resolutions at scale. It is used by businesses in various industries, including telecom, banking, BPO, insurance, e-commerce, media & ISP, healthcare, travel, automobiles, and utilities.
Entropik
Entropik is an AI-powered integrated market research company that specializes in real-time measurement and optimization of customer experience (CX), user experience (UX), and market/consumer research (MR). The platform offers a range of capabilities such as Insights AI, Emotion AI, Generative AI, Predictive AI, and Behavior AI to provide actionable insights from human interactions and data analysis. Entropik caters to various industries including market research agencies, consumer brands, BFSI, gaming, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail, helping them optimize their products and services through AI-driven insights.
Hub IT
Hub IT is a comprehensive IT solutions and services provider offering a wide range of services including website development, mobile app development, cloud services, special software solutions, AI technologies, cyber security, SEO, creative content, data entry, business coaching, ads management, and back-office solutions. The company aims to empower businesses and individuals through cutting-edge technology and innovative digital marketing solutions, ensuring optimal efficiency and success in the digital world. With a focus on industry-specific solutions, Hub IT serves clients in various sectors such as automotive, EdTech, energy and utilities, fintech, healthcare, social media, insurance, government, hospitality, logistics, retail, real estate, technology, telecom, tourism, travel, transport, cargo, and video games.
6 - Open Source Tools
interpret
InterpretML is an open-source package that incorporates state-of-the-art machine learning interpretability techniques under one roof. With this package, you can train interpretable glassbox models and explain blackbox systems. InterpretML helps you understand your model's global behavior, or understand the reasons behind individual predictions. Interpretability is essential for: - Model debugging - Why did my model make this mistake? - Feature Engineering - How can I improve my model? - Detecting fairness issues - Does my model discriminate? - Human-AI cooperation - How can I understand and trust the model's decisions? - Regulatory compliance - Does my model satisfy legal requirements? - High-risk applications - Healthcare, finance, judicial, ...
Awesome-Code-LLM
Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words,Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)
create-tsi
Create TSI is a generative AI RAG toolkit that simplifies the process of creating AI Applications using LlamaIndex with low code. The toolkit leverages LLMs hosted by T-Systems on Open Telekom Cloud to generate bots, write agents, and customize them for specific use cases. It provides a Next.js-powered front-end for a chat interface, a Python FastAPI backend powered by llama-index package, and the ability to ingest and index user-supplied data for answering questions.
4 - OpenAI Gpts
ARN
Orientações e directrizes no domínio da regulamentação nacional e da UE e regulação das comunicações electrónicas móveis e fixas (e infraestruturas associadas) e serviços digitais (incluindo cloud, IA, metaverso ou IoT)
Telecom GPT
Expert in telecom, VoIP, SMS, 5G, IoT, SMPP, SIP logs, CPaaS, and exchange platforms.