Best AI tools for< Technical Support Representative >

Wondershare Help Center provides comprehensive support for Wondershare products, including video editing, video creation, diagramming, PDF solutions, and data management. It offers a wide range of resources such as tutorials, FAQs, troubleshooting guides, and access to customer support.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9

Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.

Genesys is a cloud-based contact center software that provides businesses with a variety of tools to improve customer experience. These tools include web messaging, live chat, chatbots, and AI-powered analytics. Genesys also offers a variety of integrations with other business applications, such as CRM and ERP systems.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Kapa.ai is an AI documentation assistant that provides instant AI answers to technical questions. It turns knowledge bases into reliable AI assistants powered by large language models, helping organizations improve user experience by eliminating response waiting time and identifying documentation gaps. The platform offers off-the-shelf integrations, feedback loop for improved answers, and automatic updates to stay current with changes in documentation.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.

My AskAI is an AI chatbot designed to provide customer support. It can answer questions, resolve issues, and provide information about products and services. My AskAI is easy to use and can be integrated with a variety of platforms. It is a valuable tool for businesses looking to improve their customer service.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

UseChat is a powerful all-in-one solution for creating custom chatbots trained on your website content, which you can then embed into your website or app. Once trained, your custom ChatGPT chatbot can be embedded in your website or app. If they need more help, seamlessly handover to regular human live chat in the same platform. Help users find the answer they need instantly with a chatbot that understands your website and products. See your visitors chatting with your chatbot in realtime. Browse all historical conversations. Set a custom chatbot welcome message for visitors. Get advanced and even customize the prompt. Customize the chatbot icon, colors and theme to your brand. Getting started with UseChat is simple. Just enter your website URL, customize your chatbot's style and click "Train chatbot". In a few minutes it will have been trained on your entire website, and ready to embed on your website and answer any questions your users have.

AR Genie is an AI-powered platform that offers remote visual assistance with augmented reality, revolutionizing operations and support by seamlessly integrating AR with the power of AI. The platform empowers companies to enhance their operations and support through innovative solutions, such as remote assistance, operations and maintenance support, onboarding and troubleshooting, and AR manuals for work instructions. AR Genie provides features like AR annotation tools, live camera streaming, AR glasses support, web portal integration, and mobile-to-mobile sessions. The platform offers benefits such as extending expert reach, minimizing costs, and maximizing uptime, with advantages including reduced technician dispatches, increased customer satisfaction, expanded knowledge, faster problem-solving, and reduced costs. However, some disadvantages include potential technical glitches, dependency on internet connectivity, and the need for user training.

Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

ReEdgeGPT is a tool designed for reverse engineering the chat feature of the new version of Bing. It provides documentation and guidance on how to collect and use cookies to access the chat feature. The tool allows users to create a chatbot using the collected cookies and interact with the Bing GPT chatbot. It also offers support for different modes like Copilot and Bing, along with plugins for various tasks. The tool covers historical information about Rome, the Lazio region, and provides troubleshooting tips for common issues encountered while using the tool.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

008 is an open-source event-driven AI powered WebRTC Softphone compatible with macOS, Windows, and Linux. It is also accessible on the web. The name '008' or 'agent 008' reflects our ambition: beyond crafting the premier Open Source Softphone, we aim to introduce a programmable, event-driven AI agent. This agent utilizes embedded artificial intelligence models operating directly on the softphone, ensuring efficiency and reduced operational costs.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

Deep Chat is a fully customizable AI chat component that can be injected into your website with minimal to no effort. Whether you want to create a chatbot that leverages popular APIs such as ChatGPT or connect to your own custom service, this component can do it all! Explore deepchat.dev to view all of the available features, how to use them, examples and more!

Air724UG forwarder is a tool designed to forward SMS, notify incoming calls, and manage voice messages. It provides a convenient way to handle communication tasks on Air724UG devices. The tool streamlines the process of receiving and managing messages, ensuring users stay connected and informed.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words，Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

This repository does not provide a tool, but rather a collection of resources and strategies for academics in the field of artificial intelligence who are feeling depressed or overwhelmed by the rapid advancements in the field. The resources include articles, blog posts, and other materials that offer advice on how to cope with the challenges of working in a fast-paced and competitive environment.

A specialized assistant for Helpdesk information of companies and organizations.

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Du zockst Pokemon? Der Professor wird dir helfen der Stärkste Pokemon trainer zu werden den die Welt je erblickt hat.

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Free Technical Support GPT by Franz Enzenhofer

Compose effective support emails with structured guidance.

Expert in crafting empathetic, professional emails for customer support.

From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.

Guiding users on Infometis products and addons.

Your go-to assistant for everyday tech support and guidance.

Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

I simulate tough Customer Support scenarios for Agent Training.

Support by German organizations

Líder en soporte técnico, único y multilingüe.

A friendly companion for conversations and support.

Answers questions about the CTA and offers customer support.