Best AI tools for< Success Manager >

Cast.app is an AI-driven platform that automates customer success management, enabling businesses to grow and preserve revenue by leveraging AI agents. The application offers a range of features such as automating customer onboarding, driving usage and adoption, minimizing revenue churn, influencing renewals and revenue expansion, and scaling without increasing team size. Cast.app provides personalized recommendations, insights, and customer communications, enhancing customer engagement and satisfaction. The platform is designed to streamline customer interactions, improve retention rates, and drive revenue growth through AI-powered automation and personalized customer experiences.

ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.

Klynk is an AI-powered Customer Success Management (CSM) tool that aims to revolutionize the way businesses interact with their customers. It combines smart AI technology with human touch to provide personalized and efficient customer success strategies. Klynk offers a global team of experts dedicated to elevating CSM to new heights, ensuring customer satisfaction and business growth.

Abbot is a programmable smart assistant designed to enhance customer success by working alongside users in team chat environments. It helps in tracking customer conversations, automating tasks, integrating with various systems, providing insights, and ensuring timely responses. Abbot can be trained on documentation, run custom scripts, summarize conversations, and suggest next steps. It offers security compliance and different pricing plans tailored for teams and enterprises.

The website is a universal search tool built for SaaS applications. It offers a HelpBar that connects to help centers, providing search, navigation, and AI-answers. Users can easily set up self-serve support, customize brand styles, create trigger widgets, and access pinned items for quick access. The tool aims to speed up time to value, create power users, reduce support costs, and keep users engaged within the app by surfacing relevant content. It is designed to enhance user experience and streamline support processes for SaaS companies.

BotsCrew is a leading chatbot development company that provides end-to-end chatbot development services. We have a team of experienced chatbot developers, conversational designers, and customer success managers who will guide you through every step of the chatbot development process, from idea to post-launch support. We use the latest AI and NLP technologies to create truly smart chatbots that can help you automate your customer service, sales, and marketing processes. We have worked with a wide range of clients, including Fortune 500 companies and startups, to create custom chatbots that meet their specific needs.

Salesloft is an AI-powered revenue orchestration platform that guides go-to-market teams to take the right actions for optimal outcomes. It helps in delighting customers, maximizing revenue, and increasing lifetime value. The platform offers solutions for sales engagement, pipeline management, forecasting, buyer engagement, and revenue challenges. Salesloft is trusted by over 5,000 sales teams worldwide to enhance the customer lifecycle, eliminate complexity, and drive predictability in revenue generation.

ProductlyAI is an AI-powered product management tool that helps you automatically log and track product feedback from all your customer conversations. It integrates with your existing tools, such as Gong, Intercom, and Zoom, and uses AI to find, categorize, and summarize feedback in a single place. This makes it easy to identify trends, prioritize features, and make data-driven decisions about your product roadmap.

SmartMeetings.ai is an AI-powered meeting assistant application designed to optimize customer interactions and drive revenue growth. It automates note-taking, call recording, and generates human-level summaries with actionable insights. The application offers in-call prompts, sentiment analysis, and topic tracking to enhance meeting efficiency. Users can easily review meeting recordings, track key moments, and collaborate seamlessly with their team. SmartMeetings.ai aims to revolutionize customer focus and elevate sales and customer success game by providing a smart and efficient meeting experience.

Kaizan is an all-in-one AI platform that helps businesses measure client sentiment, increase client coverage, and optimize productivity. It uses AI to analyze client communication and identify the root causes affecting clients from renewing and scaling. Kaizan also provides AI-generated client development plans that help businesses close more deals and increase revenue.

Tresl Segments is an AI-powered customer segmentation and marketing app for Shopify. It helps businesses uncover profitable audiences, simplify segmented campaigns, and discover customer insights backed by data science. With Segments, you can sync lists to anywhere, generate reports with ease, and predict and chart trends with product insights.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.

Levitate is a relationship marketing platform that combines authentic communication tools, dedicated success specialists, and AI to help users build lasting relationships. The platform offers features such as personal-feeling emails, social media scheduling, personalized texting, meeting booking, handwritten cards, surveys & reviews, and more. Levitate focuses on authenticity, providing users with a dedicated success specialist to guide them in creating genuine content with the help of AI. The platform aims to simplify communication and engagement for businesses and organizations, delivering real results through data-driven insights and personalized content creation.

ChainFuse is an AI-powered customer analytics tool designed for support-focused teams. It helps businesses track trends, receive critical alerts, and gain weekly insights to minimize churn and enhance user satisfaction. By unifying siloed customer data and connecting various communication channels, ChainFuse provides a comprehensive view of the customer's social journey. The tool leverages AI storytelling to simplify data analysis, identify leads, visualize trends, and provide real-time alerts. ChainFuse aims to prevent negative experiences, lost opportunities, and revenue loss by supporting communities, sending data to multiple platforms, and offering AI-powered insights for trend analysis and sentiment detection.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Byrdhouse is an AI-powered video communication application that offers real-time translation in voice and captions for over 100 languages. It enables seamless communication and collaboration by providing instant and accurate translations, meeting notes and transcription in different languages. Byrdhouse aims to break language barriers and facilitate genuine, human conversations, fostering inclusivity and understanding among diverse language speakers.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. It provides a multi-channel platform for Web, Android, and iOS, offering out-of-the-box chatbots that work alongside humans. Users can automate conversations using native chatbot technology powered by AI, connect applications via APIs or Webhooks, deploy visual applications within conversations, and enable applications to interact with chatbots or end-users. Tiledesk is multichannel, allowing chatbot scripts with images and buttons to run on various channels like Whatsapp, Facebook Messenger, and Telegram. The project includes Tiledesk Server, Dashboard, Design Studio, Chat21 ionic, Web Widget, Server, Http Server, MongoDB, and a proxy. It offers Helm charts for Kubernetes deployment, but customization is recommended for production environments, such as integrating with external MongoDB or monitoring/logging tools. Enterprise customers can request private Docker images by contacting [email protected].

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.

Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.

NodeTool is a platform designed for AI enthusiasts, developers, and creators, providing a visual interface to access a variety of AI tools and models. It simplifies access to advanced AI technologies, offering resources for content creation, data analysis, automation, and more. With features like a visual editor, seamless integration with leading AI platforms, model manager, and API integration, NodeTool caters to both newcomers and experienced users in the AI field.

Phospho is a text analytics platform for LLM apps. It helps you detect issues and extract insights from text messages of your users or your app. You can gather user feedback, measure success, and iterate on your app to create the best conversational experience for your users.

SheetCopilot is an assistant agent that manipulates spreadsheets by following user commands. It leverages Large Language Models (LLMs) to interact with spreadsheets like a human expert, enabling non-expert users to complete tasks on complex software such as Google Sheets and Excel via a language interface. The tool observes spreadsheet states, polishes generated solutions based on external action documents and error feedback, and aims to improve success rate and efficiency. SheetCopilot offers a dataset with diverse task categories and operations, supporting operations like entry & manipulation, management, formatting, charts, and pivot tables. Users can interact with SheetCopilot in Excel or Google Sheets, executing tasks like calculating revenue, creating pivot tables, and plotting charts. The tool's evaluation includes performance comparisons with leading LLMs and VBA-based methods on specific datasets, showcasing its capabilities in controlling various aspects of a spreadsheet.

AppAgent is a novel LLM-based multimodal agent framework designed to operate smartphone applications. Our framework enables the agent to operate smartphone applications through a simplified action space, mimicking human-like interactions such as tapping and swiping. This novel approach bypasses the need for system back-end access, thereby broadening its applicability across diverse apps. Central to our agent's functionality is its innovative learning method. The agent learns to navigate and use new apps either through autonomous exploration or by observing human demonstrations. This process generates a knowledge base that the agent refers to for executing complex tasks across different applications.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Skyvern automates browser-based workflows using LLMs and computer vision. It provides a simple API endpoint to fully automate manual workflows, replacing brittle or unreliable automation solutions. Traditional approaches to browser automations required writing custom scripts for websites, often relying on DOM parsing and XPath-based interactions which would break whenever the website layouts changed. Instead of only relying on code-defined XPath interactions, Skyvern adds computer vision and LLMs to the mix to parse items in the viewport in real-time, create a plan for interaction and interact with them. This approach gives us a few advantages: 1. Skyvern can operate on websites it’s never seen before, as it’s able to map visual elements to actions necessary to complete a workflow, without any customized code 2. Skyvern is resistant to website layout changes, as there are no pre-determined XPaths or other selectors our system is looking for while trying to navigate 3. Skyvern leverages LLMs to reason through interactions to ensure we can cover complex situations. Examples include: 1. If you wanted to get an auto insurance quote from Geico, the answer to a common question “Were you eligible to drive at 18?” could be inferred from the driver receiving their license at age 16 2. If you were doing competitor analysis, it’s understanding that an Arnold Palmer 22 oz can at 7/11 is almost definitely the same product as a 23 oz can at Gopuff (even though the sizes are slightly different, which could be a rounding error!) Want to see examples of Skyvern in action? Jump to #real-world-examples-of- skyvern

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

OASIS is a scalable, open-source social media simulator that integrates large language models with rule-based agents to realistically mimic the behavior of up to one million users on platforms like Twitter and Reddit. It facilitates the study of complex social phenomena such as information spread, group polarization, and herd behavior, offering a versatile tool for exploring diverse social dynamics and user interactions in digital environments. With features like scalability, dynamic environments, diverse action spaces, and integrated recommendation systems, OASIS provides a comprehensive platform for simulating social media interactions at a large scale.

Superpipe is a lightweight framework designed for building, evaluating, and optimizing data transformation and data extraction pipelines using LLMs. It allows users to easily combine their favorite LLM libraries with Superpipe's building blocks to create pipelines tailored to their unique data and use cases. The tool facilitates rapid prototyping, evaluation, and optimization of end-to-end pipelines for tasks such as classification and evaluation of job departments based on work history. Superpipe also provides functionalities for evaluating pipeline performance, optimizing parameters for cost, accuracy, and speed, and conducting grid searches to experiment with different models and prompts.

Gemini PHP is a PHP API client for interacting with the Gemini AI API. It allows users to generate content, chat, count tokens, configure models, embed resources, list models, get model information, troubleshoot timeouts, and test API responses. The client supports various features such as text-only input, text-and-image input, multi-turn conversations, streaming content generation, token counting, model configuration, and embedding techniques. Users can interact with Gemini's API to perform tasks related to natural language generation and text analysis.

This repository aims to promote global equality for individuals pursuing a PhD in NLP by providing resources and information on various aspects of the academic journey. It covers topics such as applying for a PhD, getting research opportunities, preparing for the job market, and succeeding in academia. The repository is actively updated and includes contributions from experts in the field.

BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.

Panel Cleaner is a tool that uses machine learning to find text in images and generate masks to cover it up with high accuracy. It is designed to clean text bubbles without leaving artifacts, avoiding painting over non-text parts, and inpainting bubbles that can't be masked out. The tool offers various customization options, detailed analytics on the cleaning process, supports batch processing, and can run OCR on pages. It supports CUDA acceleration, multiple themes, and can handle bubbles on any solid grayscale background color. Panel Cleaner is aimed at saving time for cleaners by automating monotonous work and providing precise cleaning of text bubbles.

tinyllm is a lightweight framework designed for developing, debugging, and monitoring LLM and Agent powered applications at scale. It aims to simplify code while enabling users to create complex agents or LLM workflows in production. The core classes, Function and FunctionStream, standardize and control LLM, ToolStore, and relevant calls for scalable production use. It offers structured handling of function execution, including input/output validation, error handling, evaluation, and more, all while maintaining code readability. Users can create chains with prompts, LLM models, and evaluators in a single file without the need for extensive class definitions or spaghetti code. Additionally, tinyllm integrates with various libraries like Langfuse and provides tools for prompt engineering, observability, logging, and finite state machine design.

Guiding SMART commitments and offering ReliablyME or Calendly options.

Expert in sales strategies and team leadership

Drives client retention, renewals, upsells and client satisfaction.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Guides in creating effective PLG strategies for products

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Professional insights on CRM software and strategies

分析用户输入的文本，帮他们明晰需求

Maintains and expands client portfolio through strategic upselling, relationship-building, and negotiation.

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Revenue Operations advisor for tool recommendations and strategy.

Create, analyze & duplicate customized automated message campaigns to boost retention & drive revenue for your website or app

Friendly yet professional startup onboarding advisor

A community-building GPT based on the wildly popular Community Design™ framework from Mighty Networks. Start creating communities that run themselves.

Crafting global customer personas with visuals

Advising B2B founders on identifying customer burning needs

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