Best AI tools for< Help Desk Operator >
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20 - AI tool Sites
SamurAI bot chat
SamurAI bot chat is an AI-powered chatbot application designed to provide automated customer support and assistance. It utilizes artificial intelligence algorithms to engage with users, answer queries, and offer solutions in real-time. The application aims to enhance user experience by offering instant responses and personalized interactions. SamurAI bot chat is user-friendly and can be integrated into various platforms to streamline communication processes and improve customer satisfaction.
SupBot
SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.
Kubiya
Kubiya is an AI-powered platform designed to reduce Time-To-Automation for Developer and Infrastructure Operations teams. It allows users to focus on high-impact work by automating routine tasks and processes, powered by an Agentic-Native Platform. Kubiya is trusted by world-class engineering and operations teams, offering features such as AI teammates, JIT Permissions, Infrastructure Provisioning, Help Desk support, and Incident Response automation.
Re:amaze
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.
Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
Gaspar AI
Gaspar AI is an AI application that offers AI support for employee helpdesk, workflow automation, and knowledge management. It leverages Generative AI technology to automate tasks, provide instant answers, and streamline operations across companies. Gaspar AI aims to boost engagement, amplify productivity, and reduce manual work by 80%. It integrates seamlessly with popular platforms like Slack, MS Teams, and Jira, offering a comprehensive AI-powered support experience.
WowTo
WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.
BoldDesk
BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.
CCX AI
CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.
Eesel AI
Eesel AI is a tool that allows you to create a custom AI assistant for your company. This AI can be integrated with your Slack or Microsoft Teams, help desk, or website, and can answer questions about your company's knowledge base. Eesel AI is designed to be private and secure, and it can be customized to look and feel like someone in your company.
eesel
eesel is an AI tool designed for Customer Service & Support, offering AI agents to automate frontline support, draft replies, route tickets, and provide instant answers through chatbots and internal chat. It integrates with various platforms like Zendesk, Freshdesk, and Google Docs to streamline support operations. eesel AI is trusted by over 1,000 customer service teams, processing millions of tickets and chat sessions, resulting in significant cost savings and autonomous resolution of support conversations.
Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
Rezolve.ai
Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
SupportAgent.ai
SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.
Explain This
The website offers a no-code AI-powered user assistance tool that helps turn knowledge bases into proactive in-app support. It features Explain This for in-app contextual mastery, Chatbot for real-time intelligent responses, Tooltips for effortless interaction, Widget for a centralized help hub, Knowledge Base for context-based empowerment, and Ticket Form for hassle-free issue reporting. The tool supports seven languages and aims to boost product adoption while reducing support tickets.
Lina Chat
Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.
HiringBranch
HiringBranch is an AI-powered platform that offers high-volume skills assessments to help companies hire the best candidates efficiently. The platform accurately measures soft skills and communication through open-ended conversational assessments, eliminating the need for traditional interviews. HiringBranch's AI skills assessments are tailored to various industries such as Telecommunication, Retail, Banking & Insurance, and Contact Centers, providing real-time evaluation of role-critical skills. The platform aims to streamline the hiring process, reduce mis-hires, and improve retention rates for enterprises globally.
Risotto
Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.
Serviceaide
Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.
SupportLogic
SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.
0 - Open Source Tools
20 - OpenAI Gpts
Tech Support Advisor
From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.
Technischer Support Bot
Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.
PCT 365 Support Bot
Microsoft 365 support agent, redirects admin-level requests to PCT Support.
Dror Globerman's GPT Tech Support
Your go-to assistant for everyday tech support and guidance.
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
Contact Center Automation Knowledge Center
A knowledgeable guide on customer service best practices and terminology.
Tech Senior Helper
Warm tech support for seniors, with calming strategies, patient and helpful.