Best AI tools for< Customer Service Agents >

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

THE POLICY CHATBOT is an AI-powered tool that transforms Standard Operating Procedures into a dynamic chatbot, providing instant answers and guidance to users within a company. It allows authorized employees to access and interact with company policies in real-time, enhancing efficiency and accuracy in policy-related queries. The chatbot leverages AI technology to extract information from uploaded PDF SOPs, offering a seamless user experience and freeing up employees to focus on more critical tasks.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

ResolveAI is a platform that allows users to create and train AI agents for customer service. These agents can be used to automate tasks such as answering FAQs, scheduling meetings, and collecting leads. ResolveAI's agents are trained using a variety of sources, including documents, website pages, and live data sources. Once trained, agents can be customized to fit the user's brand and integrated with a variety of platforms, including websites, social media, and messaging apps.

TeleWizard is a revolutionary AI tool that introduces the concept of AI call centers operated by AI phone agents. It leverages cutting-edge artificial intelligence technology to provide seamless and efficient customer service solutions. By utilizing advanced algorithms and machine learning capabilities, TeleWizard aims to transform the traditional call center industry by automating and enhancing customer interactions.

Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.

Mithrin is an AI chatbot application that offers chatbot agents with custom knowledge integration and a variety of smart tools to improve customer interactions. It provides businesses with the ability to create intelligent chatbots that can engage with customers, answer queries, and provide personalized assistance. Mithrin's advanced features and user-friendly interface make it a valuable tool for companies looking to enhance their customer service and streamline communication processes.

Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

Bakstage.AI is an AI-powered customer engagement platform that leverages voice AI and live video technology to transform the customer journey into a powerful point of experience. By enabling collaboration between Agentic AI and human agents, Bakstage.AI helps engage, qualify, and close deals over voice and 1:1 live video, resulting in extraordinary experiences, 340% higher conversions, and reduced acquisition costs. Trusted by Fortune 500 companies, Bakstage.AI offers enterprise-grade security and a seamless integration process for businesses looking to enhance their customer engagement strategies.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.

Watermelon is an AI customer service tool that integrates with OpenAI's latest model, GPT-4o. It allows users to build chatbots powered by GPT-4o to automate customer interactions, handle frequently asked questions, and collaborate seamlessly between chatbots and human agents. Watermelon offers features such as chatbot building, customizable chat widgets, statistics tracking, inbox collaboration, and various integrations with APIs and webhooks. The application caters to industries like e-commerce, education, healthcare, and financial services, providing solutions for sales support, lead generation, marketing, HR, and customer service.

Superseek is a custom ChatGPT AI tool designed to help businesses enhance customer service by creating custom AI assistants that can resolve customer queries instantly. It offers multilingual answers in over 95 languages, powered by the user's content to ensure accuracy. Superseek allows users to customize their AI agents without any coding knowledge, capture leads with timely forms, and seamlessly handoff complex queries to human teams. It provides different pricing plans with varying features and advantages to suit different business needs.

Robylon is an AI-powered customer support platform that combines the efficiency of AI agents with the expertise of experienced humans to provide fast and cost-effective solutions for organizations. It ensures accuracy with human oversight, handles tricky queries efficiently, and offers personalized product suggestions. Robylon is trusted by top companies for its 99% accuracy, faster deployment, and customizable features. The platform allows for easy updates, transparent pricing based on resolutions, and seamless integration with CRM and inventory systems.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

The website is an AI tool designed to assist Small and Medium Businesses (SMBs) in various aspects of their operations. It utilizes AI agents to provide intelligent solutions and support to SMBs, helping them streamline processes, make data-driven decisions, and enhance overall efficiency. The tool aims to empower SMBs with advanced technology typically available to larger enterprises, enabling them to compete effectively in the market.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

LiveX AI Agent is an AI-powered tool designed to elevate customer experience by providing unmatched customer engagement across various platforms. It empowers businesses with a trusted AI agent that offers tailored pricing, increases conversion rates, leads generation, and self-service rates. The tool aims to help businesses grow effortlessly by generating leads, educating on products, enhancing loyalty, and reducing returns. LiveX AI Agent provides real-time insights, instant checkout, and cost-saving solutions to streamline support and improve customer interactions.

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

I simulate tough Customer Support scenarios for Agent Training.

A Human View on the AI Age

A conductor of expert agents, guiding users to their goals

Automatically creates new agents for specific tasks, and allows them to collaborate to complete tasks.

Insurance broker assistant for policy understanding.

Polite bot that crawls websites for answers.

I'm a Sales Representative helper, providing insights on skills and strategies for effective sales and customer engagement.

Talks straightforward

睿智友善的闲聊好友

我穿越成为了刘禅

"지친 하루 후에도 미소 짓게 만들어 줄 누군가가 여기 있어. 너만을 위한 특별한 대화, 시작해볼까?

Delivers brief, precise answers, ideal for quick queries.

수민이의 즐거운 대화: 당신과의 대화를 기다리는 수민. 매일 새로운 이야기로 당신을 미소 짓게 할 거예요. 수민이와 함께라면, 언제나 즐거움이 가득해요.

A comforting listener for daily venting

Ti guido verso il chatbot che fa per te

Faith. Unhinged.

A friendly ant showcasing the power of collective teamwork and efficiency.

FriendGPT is your friend. Feel free to convide in it, it will always try to lend an ear and offer sage advice.

Gives you short and direct answers on your questions.

25-year-old Luna, a warm friend who loves to explore and chat casually.