Best AI tools for< Customer Care Specialist >
Infographic
20 - AI tool Sites
TalkForce AI
TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.
Emplifi
Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.
Chaterimo
Chaterimo is a customer service chatbot powered by AI (ChatGPT & Anthropic). It offers businesses a transformative customer service experience with intelligent, efficient, and personalized customer interactions. Chaterimo's AI-powered chatbot helps companies revolutionize the way they communicate with their clients, significantly reduce customer service costs, and save time.
Netomi
Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.
Sprinklr
Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.
Gladly
Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.
Jochem
Jochem is an AI tool designed to provide accurate answers quickly and enhance knowledge on-the-go. It helps users get instant answers to their questions, connects them with experts within the company, and continuously learns to improve performance. Jochem eliminates the need to search through files and articles by offering a smart matching system based on expertise. It also allows users to easily add and update the knowledge base, ensuring full control and transparency.
Wattle
Wattle is a modern business platform designed for home service professionals. It offers software that simplifies and intelligently automates operations, allowing users to focus more on customer interactions. With features like AI-powered booking and dispatch, online bookings, automated quotations, and seamless integrations, Wattle streamlines the entire job lifecycle for industries such as HVAC, plumbing, lawn care, and pest control. The platform aims to boost productivity, simplify operations, and engage customers through intelligent automation and online bookings.
Borderless AI
Borderless AI is a global HR platform powered by AI, offering Employer of Record (EOR) services, contractor management, payroll solutions, and a mobile app for seamless payments. The platform simplifies global team management by providing AI-driven assistance for tasks like onboarding, payroll adjustments, benefits information, and more. With a focus on customer care and financial flexibility, Borderless aims to streamline HR processes and empower businesses to grow their global workforce efficiently and compliantly.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.
KocharTech
KocharTech is an AI-backed technology solutions provider that offers knowledge management, IoT, and BPM solutions for various industries. The company focuses on accelerating value delivery through innovation and technology for over 15 years. They provide virtual contact center services, help start-ups outsource CX initiatives, make warehouses future-ready, and support revenue growth during market volatility in the telecom sector. KocharTech leverages human intelligence and technology to build digital solutions that empower businesses to stay ahead of the competition. Their offerings include business process management, IoT software solutions, content & cataloging, e-surveillance, and more.
Hyro
Hyro is a conversational AI platform designed for enterprise use, specifically in the healthcare industry. It offers a full-stack conversational AI omnichannel solution that includes AI assistants for repetitive tasks, call center automation, conversational intelligence, and responsible AI deployment. Hyro's platform integrates with popular tools like Epic EMR, Salesforce, and Cisco to streamline workflows and improve patient engagement. The platform is known for its adaptive communications capabilities, instant FAQ resolution, and IT help desk support. With a focus on responsible AI, Hyro aims to optimize decision-making and enhance patient support while reducing operational costs and improving efficiency.
helpmee.ai
helpmee.ai is an AI-guided computer help platform designed to empower seniors and individuals with tech challenges through patient, voice-enabled conversations, screen sharing, and cutting-edge AI vision technology. The platform offers personalized assistance in 50+ languages, 24/7, using OpenAI's latest GPT-4o model to ensure users can navigate the digital world with confidence and independence. With subscription plans tailored to different needs, helpmee.ai aims to provide digital autonomy and minimize family tech support frustrations.
Teneo.ai
Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.
ScamAlert
ScamAlert is an AI-powered application designed to help users avert scams in a smarter way. By adopting the power of AI and building smart systems, ScamAlert protects users from being scammed by analyzing risks, conducting manual reviews, providing timely alerts, and fostering a social community to prevent similar scams. The application enhances the online experience by taking care of risky aspects while empowering users to make well-informed decisions.
Formshare
Formshare is a free AI form generator that allows users to create conversational AI forms without the need for coding. Users can simply describe their form, and the AI technology behind Formshare takes care of the rest. With Formshare, users can bring their forms to life effortlessly and efficiently. The platform aims to simplify the form creation process by leveraging artificial intelligence to streamline and enhance user experience. Formshare is designed to cater to individuals and businesses looking for a user-friendly solution to create interactive forms.
Move AI
Move AI is an AI-powered moving assistant that simplifies the relocation process by providing personalized moving blueprints, matching users with top-tier vendors, and overseeing every aspect of the move in real-time. The platform streamlines tasks, offers fixed quotes, and anticipates needs to ensure a smooth and efficient moving experience. Despite being AI-driven, Move AI also offers human support for personalized care and attention.
Spruce Autocorrect
Spruce is an AI tool designed to automatically correct typos in your Slack messages. It edits your messages in real-time to ensure accurate communication. Users can easily undo corrections by adding a specific reaction to the message. Spruce is a helpful tool for enhancing the quality of written communication in Slack channels. It is created with care and attention to detail by the developers @Hema_Thanki and @s16h.
Sensay
Sensay is a platform that specializes in creating digital AI Replicas, offering cutting-edge cloning technology to simplify the process of developing humanlike AI Replicas. These Replicas are designed to preserve and share wisdom, catering to various needs such as dementia care, custom solutions, education, and fan engagement. Sensay ensures the creation of personalized Replicas that mimic individual personalities for realistic interactions, with a focus on continuous learning and enhancing interaction quality over time. The platform also delves into ethical and philosophical implications, emphasizing privacy protection, consent, and the exploration of identity concepts.
20 - Open Source Tools
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
venom
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.
generative-ai-sagemaker-cdk-demo
This repository showcases how to deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK. Generative AI is a type of AI that can create new content and ideas, such as conversations, stories, images, videos, and music. The repository provides a detailed guide on deploying image and text generative AI models, utilizing pre-trained models from SageMaker JumpStart. The web application is built on Streamlit and hosted on Amazon ECS with Fargate. It interacts with the SageMaker model endpoints through Lambda functions and Amazon API Gateway. The repository also includes instructions on setting up the AWS CDK application, deploying the stacks, using the models, and viewing the deployed resources on the AWS Management Console.
promptbook
Promptbook is a library designed to build responsible, controlled, and transparent applications on top of large language models (LLMs). It helps users overcome limitations of LLMs like hallucinations, off-topic responses, and poor quality output by offering features such as fine-tuning models, prompt-engineering, and orchestrating multiple prompts in a pipeline. The library separates concerns, establishes a common format for prompt business logic, and handles low-level details like model selection and context size. It also provides tools for pipeline execution, caching, fine-tuning, anomaly detection, and versioning. Promptbook supports advanced techniques like Retrieval-Augmented Generation (RAG) and knowledge utilization to enhance output quality.
kairon
Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.
yuna-ai
Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.
tribe
Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.
keras-llm-robot
The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
supervisely
Supervisely is a computer vision platform that provides a range of tools and services for developing and deploying computer vision solutions. It includes a data labeling platform, a model training platform, and a marketplace for computer vision apps. Supervisely is used by a variety of organizations, including Fortune 500 companies, research institutions, and government agencies.
awesome-mobile-robotics
The 'awesome-mobile-robotics' repository is a curated list of important content related to Mobile Robotics and AI. It includes resources such as courses, books, datasets, software and libraries, podcasts, conferences, journals, companies and jobs, laboratories and research groups, and miscellaneous resources. The repository covers a wide range of topics in the field of Mobile Robotics and AI, providing valuable information for enthusiasts, researchers, and professionals in the domain.
yomo
YoMo is an open-source LLM Function Calling Framework for building Geo-distributed AI applications. It is built atop QUIC Transport Protocol and Stateful Serverless architecture, making AI applications low-latency, reliable, secure, and easy. The framework focuses on providing low-latency, secure, stateful serverless functions that can be distributed geographically to bring AI inference closer to end users. It offers features such as low-latency communication, security with TLS v1.3, stateful serverless functions for faster GPU processing, geo-distributed architecture, and a faster-than-real-time codec called Y3. YoMo enables developers to create and deploy stateful serverless functions for AI inference in a distributed manner, ensuring quick responses to user queries from various locations worldwide.
chat-with-your-data-solution-accelerator
Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.
awesome-openvino
Awesome OpenVINO is a curated list of AI projects based on the OpenVINO toolkit, offering a rich assortment of projects, libraries, and tutorials covering various topics like model optimization, deployment, and real-world applications across industries. It serves as a valuable resource continuously updated to maximize the potential of OpenVINO in projects, featuring projects like Stable Diffusion web UI, Visioncom, FastSD CPU, OpenVINO AI Plugins for GIMP, and more.
aimeos-symfony
Aimeos Symfony bundle is a professional, full-featured, and ultra-fast e-commerce package for Symfony. It can be easily installed and customized within an existing Symfony application. The bundle provides comprehensive features for setting up an e-commerce platform, including authentication, routing configuration, database setup, and administration interface setup. It offers flexibility for adapting, extending, overwriting, and customizing various aspects to meet specific business needs. The bundle is designed to streamline the development process and provide a robust foundation for building e-commerce applications with Symfony.
lollms-webui
LoLLMs WebUI (Lord of Large Language Multimodal Systems: One tool to rule them all) is a user-friendly interface to access and utilize various LLM (Large Language Models) and other AI models for a wide range of tasks. With over 500 AI expert conditionings across diverse domains and more than 2500 fine tuned models over multiple domains, LoLLMs WebUI provides an immediate resource for any problem, from car repair to coding assistance, legal matters, medical diagnosis, entertainment, and more. The easy-to-use UI with light and dark mode options, integration with GitHub repository, support for different personalities, and features like thumb up/down rating, copy, edit, and remove messages, local database storage, search, export, and delete multiple discussions, make LoLLMs WebUI a powerful and versatile tool.
20 - OpenAI Gpts
Doctor Chat
Doctor Chat provides tech advice, specialist referrals, and confidential care with 'NurseBot' for secure, comprehensive support.
Santa's Mailroom
I'm Santa and Mrs. Claus, answering kids' Christmas letters with joy and care.
Kompass für Kundenorientierte Kommunikation
Nahbarer Freund in Sachen Tiergesundheit, nutzt lockerere & selbstbewusste Tonalität.
Outdoor Power Equipment Service Bot
Parts Lookup, Troubleshooting & Advice for Honda Outdoor Power Equipment << Release 0.01 ALPHA >>
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
Customer Journey Composer
Un aiuto nella costruzione della Customer Journey del tuo cliente
Customer Feedback Management Advisor
Facilitates customer satisfaction through effective feedback management.
Customer Service Process Improvement Advisor
Optimizes business operations through process enhancements.
Customer Journey Mapping Advisor
Analyzes and enhances customer's journey across all touchpoints.
Customer Acquisition Cost (CAC) Calculator
Professional analyst for CAC insights and summaries
Customer.io Liquid Helper
Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)