Best AI tools for< Customer Support Specialist >
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20 - AI tool Sites

AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Molin AI
Molin AI is an advanced AI tool designed to revolutionize customer support in e-commerce. It offers a wide range of features such as product recommendations, multilingual support, content creation, customer analytics, and business copilot assistance. Molin uses state-of-the-art AI technology to provide accurate and instant solutions to customer queries, generate product descriptions, and create marketing content in multiple languages. The tool is highly versatile, integrating seamlessly with various e-commerce platforms and websites. Molin aims to streamline support processes, increase sales, and enhance the overall customer experience.

SiteSpeakAI
SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

Tiledesk
Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

Threado AI
Threado AI is an advanced AI application designed for customer service teams to provide instant, automated support to customers and internal teams. It offers AI agents trained on internal knowledge, personalized customer engagement at scale, and AI-powered solutions to accelerate sales processes. Threado AI integrates effortlessly into daily tools like Slack, Microsoft Teams, and Chrome, providing instant access to company information. The application is known for its efficiency, accuracy, and security in handling customer queries and improving customer relations.

CoSupport AI
CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

Robylon
Robylon is an AI-powered customer support platform that combines the efficiency of AI agents with the expertise of experienced humans to provide fast and cost-effective solutions for organizations. It ensures accuracy with human oversight, handles tricky queries efficiently, and offers personalized product suggestions. Robylon is trusted by top companies for its 99% accuracy, faster deployment, and customizable features. The platform allows for easy updates, transparent pricing based on resolutions, and seamless integration with CRM and inventory systems.

JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

DevRev
DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

Context
Context is an AI-powered chat tool designed to transform your product documentation into an automated 24/7 tech support bot. It allows you to import content from various sources, install bots on different platforms, and provide round-the-clock automated tech support. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.

QuestWiz
QuestWiz is an AI-powered customer support agent designed for small and medium-sized businesses. It provides a personalized AI assistant that learns from your website and files to become an expert on your business within minutes. The tool enables you to instantly answer visitor's questions 24/7 without the need for AI or coding expertise. QuestWiz allows you to create a unique AI chatbot that matches your business branding and provides spot-on answers with your brand's personality. It helps automate common customer questions, offers self-service options, and ensures your customers receive assistance round the clock.

LunaGPT
LunaGPT is a cutting-edge automation tool powered by ChatGPT, designed to revolutionize customer support and lead generation. It allows users to train their own GPT chatbot on their data, enabling it to provide instant, friendly, and precise answers to customers 24/7. LunaGPT offers a state-of-the-art SaaS platform that can be customized to unlock the true potential of products. With powerful AI capabilities, including access to OpenAI conversational models like GPT-3.5-turbo and GPT-4, LunaGPT is a comprehensive solution for businesses looking to supercharge their customer support and lead generation efforts.

StartConvo
StartConvo is an AI tool that allows users to create custom AI chatbots for websites to enhance customer support, engagement, and user experience. The platform offers easy integration, intelligent query resolution, performance analytics, customizable responses, and 24/7 availability. Users can design tailored chatbots, connect to a knowledge base, and gain deep insights into customer interactions. StartConvo revolutionizes customer service by automating tasks, freeing up team members for high-value activities, and providing round-the-clock support.

Zetabot
Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.

Astro System
Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.

Copalot AI Copilot
Copalot is an AI copilot application designed to provide AI chat and visual video support for small businesses. It helps in reducing customer interaction and support costs by offering AI chat and video FAQ bots that can be embedded in websites or linked to products. Copalot allows users to create custom ChatGPT and FAQs based on their own content, supporting multiple file formats and webpages. The application is user-friendly and multilingual, catering to a global customer base.

HelperHat
HelperHat is a 24/7 AI live chat support tool for websites that helps businesses automate customer support using advanced AI models like GPT, Claude & Gemini. It offers instant, accurate responses, cost savings, easy setup, AI analytics, privacy & security, granular analytics, quick & easy setup, human-AI collaboration, unlimited team access, unlimited conversations, unlimited device access, customer topics & tracking, customer satisfaction analysis, spam filtering, and more.

SupBot
SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.

Directly
Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.
20 - Open Source Tools

crosspublic
Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.

java-ai-playground
This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

tiledesk-server
Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

chatgpt-wechat
ChatGPT-WeChat is a personal assistant application that can be safely used on WeChat through enterprise WeChat without the risk of being banned. The project is open source and free, with no paid sections or external traffic operations except for advertising on the author's public account '积木成楼'. It supports various features such as secure usage on WeChat, multi-channel customer service message integration, proxy support, session management, rapid message response, voice and image messaging, drawing capabilities, private data storage, plugin support, and more. Users can also develop their own capabilities following the rules provided. The project is currently in development with stable versions available for use.

mahilo
Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.

WaveRobloxExecutor
Wave Executor is a cutting-edge script executor tailored for Roblox enthusiasts, offering AI integration for seamless script development, ad-free premium features, and 24/7 customer support. It enhances your Roblox gameplay experience by providing a wide range of features to take your gameplay to new heights.

Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

pipecat-flows
Pipecat Flows is a framework designed for building structured conversations in AI applications. It allows users to create both predefined conversation paths and dynamically generated flows, handling state management and LLM interactions. The framework includes a Python module for building conversation flows and a visual editor for designing and exporting flow configurations. Pipecat Flows is suitable for scenarios such as customer service scripts, intake forms, personalized experiences, and complex decision trees.

vector-vein
VectorVein is a no-code AI workflow software inspired by LangChain and langflow, aiming to combine the powerful capabilities of large language models and enable users to achieve intelligent and automated daily workflows through simple drag-and-drop actions. Users can create powerful workflows without the need for programming, automating all tasks with ease. The software allows users to define inputs, outputs, and processing methods to create customized workflow processes for various tasks such as translation, mind mapping, summarizing web articles, and automatic categorization of customer reviews.

Nexior
Nexior allows users to deploy their own AI application site in minutes, offering services like GPT, Midjourney, ChatDoc, QrArt, etc. Users can use the platform without any development experience, AI account purchases, API support concerns, or payment system configurations. It supports various features such as GPT 3.5/4.0, Midjourney modes, unlimited document uploads, artistic QR code generation, payment and referral systems, and user system support. Nexior is open source, free under the MIT license, and easy to configure and deploy.

buildel
Buildel is an AI automation platform that empowers users to create versatile workflows without writing code. It supports multiple providers and interfaces, offers pre-built use cases, and allows users to bring their own API keys. Ideal for AI-powered document retrieval, conversational interfaces, and data integration. Users can get started at app.buildel.ai or run Buildel locally with Node.js, Elixir/Erlang, Docker, Git, and JQ installed. Join the community on Discord for support and discussions.

agent-kit
AgentKit is a framework for creating and orchestrating AI Agents, enabling developers to build, test, and deploy reliable AI applications at scale. It allows for creating networked agents with separate tasks and instructions to solve specific tasks, as well as simple agents for tasks like writing content. The framework requires the Inngest TypeScript SDK as a dependency and provides documentation on agents, tools, network, state, and routing. Example projects showcase AgentKit in action, such as the Test Writing Network demo using Workflow Kit, Supabase, and OpenAI.

dinopal
DinoPal is an AI voice assistant residing in the Mac menu bar, offering real-time voice and video chat, screen sharing, online search, and multilingual support. It provides various AI assistants with unique strengths and characteristics to meet different conversational needs. Users can easily install DinoPal and access different communication modes, with a call time limit of 30 minutes. User feedback can be shared in the Discord community. DinoPal is powered by Google Gemini & Pipecat.

ChatBook
ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.

ChatGPT-Next-Web
ChatGPT Next Web is a well-designed cross-platform ChatGPT web UI tool that supports Claude, GPT4, and Gemini Pro models. It allows users to deploy their private ChatGPT applications with ease. The tool offers features like one-click deployment, compact client for Linux/Windows/MacOS, compatibility with self-deployed LLMs, privacy-first approach with local data storage, markdown support, responsive design, fast loading speed, prompt templates, awesome prompts, chat history compression, multilingual support, and more.

NextChat
NextChat is a well-designed cross-platform ChatGPT web UI tool that supports Claude, GPT4, and Gemini Pro. It offers a compact client for Linux, Windows, and MacOS, with features like self-deployed LLMs compatibility, privacy-first data storage, markdown support, responsive design, and fast loading speed. Users can create, share, and debug chat tools with prompt templates, access various prompts, compress chat history, and use multiple languages. The tool also supports enterprise-level privatization and customization deployment, with features like brand customization, resource integration, permission control, knowledge integration, security auditing, private deployment, and continuous updates.

deepchat
DeepChat is a versatile chat tool that supports multiple model cloud services and local model deployment. It offers multi-channel chat concurrency support, platform compatibility, complete Markdown rendering, and easy usability with a comprehensive guide. The tool aims to enhance chat experiences by leveraging various AI models and ensuring efficient conversation management.
20 - OpenAI Gpts

Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.

Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.

KCS Guru
AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

Home Assistant Assistant
Your go-to for comprehensive Home Assistant guidance. *NOT* officially associated with Nabu Casa or Home Assistant.

Doctor Chat
Doctor Chat provides tech advice, specialist referrals, and confidential care with 'NurseBot' for secure, comprehensive support.