Trustpilot

Trustpilot

Read reviews. Write reviews. Find companies you can trust.

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Trustpilot is a Danish consumer review website that hosts reviews of businesses from consumers. It was founded in 2007 by Peter Mühlmann and Kasper Hulthin. The company is headquartered in Copenhagen, Denmark, and has offices in London, New York City, Berlin, and Sydney. Trustpilot has over 120 million reviews of businesses in over 100 countries. The website allows consumers to read reviews of businesses, write their own reviews, and compare businesses side-by-side. Trustpilot also offers a business subscription service that provides businesses with tools to manage their online reputation.

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Features

Advantages

  • Helps consumers make informed decisions about businesses
  • Helps businesses improve their customer service
  • Provides businesses with valuable feedback
  • Can help businesses increase their sales
  • Is a trusted source of information for consumers

Disadvantages

  • Can be biased towards negative reviews
  • Can be difficult for businesses to remove negative reviews
  • Can be time-consuming for businesses to manage their online reputation

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