ResolveAI
Create GPT Agents for customer service
Monthly visits:3957
Description:
ResolveAI is a platform that allows users to create and train AI agents for customer service. These agents can be used to automate tasks such as answering FAQs, scheduling meetings, and collecting leads. ResolveAI's agents are trained using a variety of sources, including documents, website pages, and live data sources. Once trained, agents can be customized to fit the user's brand and integrated with a variety of platforms, including websites, social media, and messaging apps.
For Tasks:
For Jobs:
customer service representative
sales representative
marketing manager
product manager
business analyst
Features
- Easily train your agent by uploading documents, website pages, or other live data sources.
- Create an agent that fits your brand. We let you customize everything from the style of the chat box to how the agent talks and responds.
- Add a chatbot widget to your website or connect it with your social DMs on Facebook Messenger, WhatsApp, Slack, or Instagram; easily manage all your conversations in one place.
- Get notified about new conversations and live agent requests; starting a live chat when needed.
- If your customers want to speak to a real human they can simply ask and an alert will be sent to a member of your team.
Advantages
- Save time and money by automating customer service tasks.
- Improve customer satisfaction by providing 24/7 support.
- Increase sales by generating and qualifying leads.
- Build a stronger brand by creating a consistent customer experience.
- Gain insights into customer behavior by tracking conversations.
Disadvantages
- May not be suitable for complex customer service inquiries.
- Can be expensive to train and maintain.
- May not be able to handle all types of customer interactions.
Frequently Asked Questions
-
Q:What are AI Agents?
A:Agents are personal assistants powered by conversational AI; performing tasks based on written instructions. -
Q:How are the Agents trained?
A:Our agents are trained through a variety of sources depending on your objectives. -
Q:What can I use documents for?
A:Documents are an important part of any business's knowledge base. Chatbots can utilize these documents to gain a better understanding of the business and its operations. -
Q:What if someone wants to speak to a real human?
A:If your customers want to speak to a real human they can simply ask and an alert will be sent to a member of your team. -
Q:What counts as an active chat?
A:Chats are considered active if they have messages in them. Chats without any messages are considered inactive and do not count against chat quotas.
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