PolyAI
Let your customers lead the conversation.
Monthly visits:228274
Description:
PolyAI is a customer-led conversational platform for enterprise. It allows customers to speak naturally, interrupt, change topics, and always have a fantastic customer experience. PolyAI can be used to resolve over 50% of calls and consistently deliver the best brand experience.
For Tasks:
resolve customer inquiries
provide customer support
process orders
answer questions
provide information
For Jobs:
customer service representative
call center agent
technical support specialist
sales representative
marketing manager
Features
- Resolves over 50% of calls
- Consistently delivers the best brand experience
- Lets customers speak naturally, interrupt, and change topics
- Provides actionable insights from real conversations
- Helps identify issues, track progress, and seize new business opportunities
Advantages
- Increased capacity
- Revenue gains
- Improved CX
- Happy agents
- Operational excellence
- Empowered leaders
Disadvantages
- May require some training to use effectively
- May not be suitable for all types of businesses
- Can be expensive to implement
Frequently Asked Questions
-
Q:What is PolyAI?
A:PolyAI is a customer-led conversational platform for enterprise. -
Q:What are the benefits of using PolyAI?
A:PolyAI can help businesses resolve over 50% of calls, consistently deliver the best brand experience, and provide actionable insights from real conversations. -
Q:How much does PolyAI cost?
A:The cost of PolyAI varies depending on the size and needs of your business.
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