KWatch.io
Monitor Keywords on Social Media and Get Real-Time Alerts
Description:
KWatch.io is a social listening tool that helps businesses monitor keywords on social media platforms like LinkedIn, Twitter, Reddit, and Hacker News. It uses AI to analyze the sentiment around keywords and provides real-time alerts when specific keywords are mentioned. KWatch.io can be used for a variety of purposes, including attracting customers, getting feedback, watching competitors, conducting market intelligence, and providing customer support. It offers various plans, including a free plan, an essential plan for $19/month, a business plan for $79/month, and an enterprise plan for $199/month.
For Tasks:
For Jobs:
Features
- Monitor keywords on LinkedIn, Twitter, Reddit, and Hacker News
- Receive real-time alerts when specific keywords are mentioned
- Use AI to analyze the sentiment around keywords
- Define keywords to track on LinkedIn, Twitter, Reddit, and Hacker News
- Receive a real-time alert when a keyword is found (email or API webhook)
- AI automatically analyzes the context around the keyword
Advantages
- Attract customers by joining conversations about your brand or related topics
- Get genuine feedback about your brand, products, or services
- Track mentions of your competitors to adapt your strategy accordingly
- Follow hot trends related to your market to stay up to date
- Provide customer support by responding to complaints or inquiries on social media
Disadvantages
- Can be expensive for businesses on a tight budget
- May not be suitable for businesses that do not have a strong social media presence
- May require some technical expertise to set up and use
Frequently Asked Questions
-
Q:Can I stop my paid subscription anytime?
A:Yes, our plans are prorated, so you can stop your subscription anytime. If you stop your subscription in the middle of a billing cycle, you will get a discount that will be automatically applied on the next invoices. -
Q:Do you monitor Linkedin?
A:Yes we do. As Linkedin monitoring is technically complex, this source is only available on paid plans. -
Q:Do you monitor Facebook?
A:Not yet. If you would like us to support Facebook please let us know: send us an email! -
Q:Do you monitor X (Twitter)?
A:Yes we do. As Twitter's API is now a paid service this source is only available on paid plans. -
Q:Do you monitor keywords in real time?
A:Yes -
Q:How will you inform me when you detect a keyword?
A:You will receive an email. You can also set up an API webhook to automatically integrate the result into your system, or set up a Slack notification. -
Q:Can I send the alerts to several persons?
A:Yes, you will need to create a team for that and invite members to your team (make sure to subscribe to a plan that includes team management). -
Q:Which kind of AI analysis do you perform exactly?
A:Once a keyword is detected, we use AI to analyze the sentiment about the keyword. It allows you to automatically understand what people think about you, your brand, your product, etc. -
Q:I have a lot of keywords, can I upload them in bulk?
A:Yes. Managing too many keywords from the dashboard can be tedious, so alternatively you can maintain a large list of keywords in a CSV file and upload them all at once in bulk. Make sure to subscribe to a plan that includes bulk upload. -
Q:What is social listening?
A:Social listening is the process of monitoring digital conversations to understand what customers are saying about a brand, industry, or specific topics online. It goes beyond mere tracking of mentions and comments to include the analysis of the mood, opinions, and trends shared by users on social media platforms, forums, blogs, and other digital channels. -
Q:What is mention tracking?
A:Mention tracking, often integral to social media management and public relations strategies, refers to the process of monitoring and analyzing mentions of a specific keyword, phrase, brand name, product, or hashtag across various platforms and channels. This can include social media sites, blogs, forums, news websites, and more. The primary goals of mention tracking are to gauge public sentiment, manage brand reputation, respond to customer feedback, and engage with the community. This is a synonym for social listening.
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