Best AI tools for< Unify Engineering Investments >

Unify is an AI tool that offers a unified platform for accessing and comparing various Language Models (LLMs) from different providers. It allows users to combine models for faster, cheaper, and better responses, optimizing for quality, speed, and cost-efficiency. Unify simplifies the complex task of selecting the best LLM by providing transparent benchmarks, personalized routing, and performance optimization tools.

Sprinklr is a unified customer experience management platform that uses AI to help businesses deliver better customer experiences across all channels. It offers a range of features, including social media management, customer service, marketing automation, and analytics. Sprinklr is used by some of the world's largest brands, including Nike, McDonald's, and Microsoft.

Blue Sky eLearn is an award-winning eLearning experience and virtual event company that offers a suite of services designed to work seamlessly with their top learning management system (LMS) called Path LMS. They provide AI-powered features to revolutionize workflow, create education programs faster, offer personalized member experiences, and drive learner engagement. Blue Sky eLearn is dedicated to serving professional and trade associations, legal organizations, medical organizations, professional education, clinical and life sciences organizations, and association management companies. Their platform integrates extensive and flexible services, supported by a world-class learning and development team, and industry-leading client support.

Markopolo is an e-commerce growth platform that helps businesses increase sales, improve ad efficiency, and enhance marketing outcomes. It offers a range of solutions for agencies, e-commerce businesses, and enterprises, including data unification, analytics, ad optimization, and reporting. Markopolo leverages AI to provide precise targeting, optimization, advanced attribution, and seamless automation, enabling businesses to maximize their marketing ROI.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

HrFlow.ai is an API-first company and the leading AI-powered HR data automation platform. The company helps +1000 customers (HR software vendors, Staffing agencies, large employers, and headhunting firms) to thrive in a high-volume and high-frequency labor market. The platform provides a complete and fully integrated suite of HR data processing products based on the analysis of hundreds of millions of career paths worldwide -- such as Parsing API, Tagging API, Embedding API, Searching API, Scoring API, and Upskilling API. It also offers a catalog of +200 connectors to build custom scenarios that can automate any business logic.

Propellor is a data analytics platform that helps businesses unify and activate their data. It offers a variety of features, including dashboards, templates, data apps, and connectors. Propellor is designed to be easy to use, even for non-technical users. It can be used to analyze data from a variety of sources, including webstores, marketing apps, social media, and CRM systems. Propellor can help businesses improve their decision-making, identify growth opportunities, and prove the impact of their marketing campaigns.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

Puurl is an AI-native review platform designed specifically for hotels. It helps hoteliers to unify all their hotel reviews in one place, analyze sentiment to identify strengths and weaknesses, automate responses to comments across different review platforms, and generate customized reports and analytics based on the user's role within the hotel.

Lenichat is a multi-channel messaging platform that enables businesses to engage with customers across various platforms such as WhatsApp, Messenger, Instagram, and Web Chat in a unified flow. The platform offers features like Broadcasts, Templates, Unified Inbox, Conversational AI, and No-code automation to streamline customer interactions and support processes. Lenichat aims to simplify customer support by providing AI-powered bots, smart routing rules, and team collaboration tools to enhance response times and customer satisfaction.

Metricool is an AI-powered social media management tool that simplifies tasks, automates processes, and unifies tools for professionals, agencies, and brands. With over 2 million users, Metricool offers features like scheduling content, analyzing competitors, managing ads, and creating visual reports. It helps users optimize approval workflows, increase reach, and save time and resources. The tool is authorized by Google, Meta, X, and Pinterest Partner, and offers a free forever plan with no trial period. Metricool aims to increase digital visibility and customer engagement across various social networks in a simple and time-efficient way.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Zefi AI is an AI-powered platform that transforms users' voices into valuable insights for businesses. It offers in-product surveys and automated health scores to help companies collect, centralize, analyze, and act on user feedback. Zefi AI integrates with popular tools like Google Play Store, Salesforce, and Zendesk, providing a unified feedback overview. The platform helps businesses identify growth opportunities, prioritize roadmaps, reduce churn, and align stakeholders. Zefi AI is trusted by fast-growing companies to streamline feedback analysis, improve customer experience, and drive business growth.

Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

Dashworks is an AI-powered knowledge assistant that provides accurate answers to internal employee questions in seconds. It unifies all your company knowledge bases to provide comprehensive and secure search capabilities. With Dashworks, you can reduce the time spent responding to repetitive questions, empower every team member with instant access to collective knowledge, and make quick and informed decisions across your organization.

Salesforce is a customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships. It offers a range of features to help businesses track their sales, marketing, and customer service activities, as well as automate their workflows. Salesforce is a cloud-based platform, so it can be accessed from anywhere with an internet connection. It is also highly customizable, so businesses can tailor it to their specific needs.

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

Blueshift is an AI-powered cross-channel marketing platform that offers intelligent customer engagement solutions simplified with AI technology. The platform allows users to automate marketing messages, unify and activate customer data, and run highly-personalized campaigns across various channels. Blueshift's AI capabilities provide real-time decision-making, advanced audience segmentation, and personalized customer journeys. The platform integrates seamlessly with existing tools and systems, offering a unified solution for cross-channel marketing challenges. With a focus on delivering real results quickly, Blueshift helps businesses grow lifetime value, increase customer engagement, and drive growth through hyper-personalized recommendations and tailored content.

Model Context Protocol (MCP) is an open protocol that standardizes how applications provide context to large language models (LLMs). It allows AI applications to connect with various data sources and tools in a consistent manner, enhancing their capabilities and flexibility. This repository contains core libraries, test frameworks, engineering systems, pipelines, and tooling for Microsoft MCP Server contributors to unify engineering investments and reduce duplication and divergence. For more details, visit the official MCP website.

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