Best AI tools for< Understand Customer Sentiment >

EmpathixAI is an innovative AI tool designed to analyze and interpret human emotions through text and voice inputs. The tool uses advanced natural language processing and sentiment analysis algorithms to provide accurate insights into the emotional state of individuals. EmpathixAI helps businesses understand customer feedback, improve communication strategies, and enhance user experiences. With its user-friendly interface and powerful analytics capabilities, EmpathixAI is a valuable tool for companies looking to gain a deeper understanding of customer sentiment and emotions.

Octoparse VOC is an AI-native tool that simplifies consumer review analysis for brands and sellers. It leverages Generative AI and NLP models to extract valuable insights from product reviews and haul videos, helping businesses understand customer sentiment and pain points. The tool centralizes reviews, provides on-page analysis, surfaces important Q&As, and enables comparison with competitors. Octoparse VOC offers actionable insights tailored to business needs, empowering users to make informed decisions and improve their market position.

Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers a range of tools for Amazon sellers, including market insight, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, and social listening. The platform also provides AI chatbot solutions for customer service, powered by OpenAI, and offers features like sentiment analysis, competitive analysis, and product research to help sellers understand customer needs and preferences. VOC AI aims to empower businesses to transform customer relationships, boost growth, and profitability through actionable insights and AI-driven responses.

Palowise.ai is an AI-powered social intelligence platform that offers advanced analytics and insights for businesses across various industries. The platform provides services such as sentiment analysis, social listening, trend analysis, media monitoring, competition analysis, influencer analytics, and more. With a focus on brand reputation management and consumer intelligence, Palowise.ai helps organizations make data-driven decisions and stay ahead in the digital landscape.

Feelsy is a social media sentiment analysis tool that helps businesses understand how their audience feels about their content. With Feelsy, businesses can track the sentiment of their Instagram comments in real-time, identify the content that resonates most with their audience, and measure the effectiveness of their social media campaigns.

MySocialPulse is an AI tool that serves as the Emotion Barometer, providing insights into emotional sentiments of customers, consumers, employees, and the wider population. It offers real-time data analysis to help businesses adjust marketing campaigns on the fly. The tool is designed to unleash the power of Emotional Intelligence Compliance, Stocks & Crypto Intelligence, and Human Intelligence. MySocialPulse enables users to access social pulse data immediately, offering deep insights and emotional sentiments at the heart of the data.

Caelus AI is an AI-powered tool that helps businesses acquire new users by monitoring keyword mentions of problems and competitors across Twitter and Reddit, and replying to them automatically. It uses natural language processing to understand the intent of each mention and respond in a personalized way, sounding like the business itself. Caelus AI also learns from the business's existing Twitter and Reddit posts to ensure that its responses are consistent with the brand's voice and tone.

Competely is an AI-powered competitive analysis tool that helps users say goodbye to tedious manual research by providing comprehensive and detailed insights into competitors across various industries. Users can save days of manual work by utilizing Competely to generate a side-by-side comparison of competitors, covering aspects such as marketing, product features, pricing, audience, customer sentiment, company info, and SWOT analysis. The tool is suitable for founders, executives, marketers, product managers, agencies, and consultants, offering valuable data-driven decisions and strategies to outsmart the competition.

YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.

Workbounce is an AI-powered Voice-of-Customer insights platform that helps businesses understand the 'why' behind their key performance indicators. By integrating data from various sources like CRM, call recordings, emails, and messaging tools, Workbounce uses advanced AI to analyze sentiment, detect uncertainty, identify key topics, and uncover trends. The platform provides deep insights to help businesses improve win rates, shorten sales cycles, and make informed decisions.

FeedbackApp is a simple yet powerful tool that helps you gather customer feedback from your website or project effortlessly. Target users and understand your customers better to make great data-driven decisions. Stop critical issues quickly. Gather feedback from your users and understand their pain points before they become public-facing criticisms, all while fueling growth and customer satisfaction.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

CrowdPrisma is an AI-powered platform that revolutionizes qualitative surveys by turning text responses into quantitative insights. It offers a powerful TextEngine that can analyze thousands of responses in minutes, group them into coherent themes, and provide sentiment classification. The platform also features an interactive dashboard for subgroup analysis and AI-driven group discovery. With multilingual support and fair billing practices, CrowdPrisma is a comprehensive solution for market research, customer experience analysis, human resources investigations, policy research, and more.

Zephyr 7B is a state-of-the-art language model developed by WebPilot.AI with 7 billion parameters. It can understand and generate human-like text with remarkable accuracy and coherence. The model is built upon the latest advancements in natural language processing and machine learning, trained on a vast corpus of text data from diverse sources. Zephyr 7B offers capabilities such as natural language understanding, text generation, language translation, text summarization, sentiment analysis, and question answering. It represents a significant advancement in natural language processing, making it a powerful tool for content creation, customer support, research, and more.

IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Lexalytics is a leading provider of text analytics and natural language processing (NLP) solutions. Our platform and services help businesses transform complex text data into valuable insights and actionable intelligence. With Lexalytics, you can: * **Analyze customer feedback** to understand what your customers are saying about your products, services, and brand. * **Identify trends and patterns** in text data to make better decisions about your business. * **Automate tasks** such as document classification, entity extraction, and sentiment analysis. * **Develop custom NLP applications** to meet your specific needs.

Emotion Logic Ltd is an AI-powered emotion intelligence tool that redefines how businesses understand emotions by analyzing genuine vocal biomarkers beyond words and sentiment analysis. The technology detects stress, confidence, honesty levels, and intent in voice, while AI provides context and insights to help organizations make fair, data-driven, and human-centric decisions. Emotion Logic offers voice-based data for deeper insights and better outcomes, creating optimal experiences for clients and employees across various industries.

Buzzabout is an AI audience research tool that provides insights from thousands of discussions on Reddit in seconds. It helps users save time by extracting key opinions and meanings quickly, allowing them to understand their audience without leaving Slack. The tool enables users to chat with their audience, interview hundreds of customers simultaneously, and receive instant replies by AI persona. Buzzabout offers various pricing plans with features like sentiment analysis, trend analysis, and shareable reports to support decision-making and improve products and marketing strategies.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

`npcsh` is a python-based command-line tool designed to integrate Large Language Models (LLMs) and Agents into one's daily workflow by making them available and easily configurable through the command line shell. It leverages the power of LLMs to understand natural language commands and questions, execute tasks, answer queries, and provide relevant information from local files and the web. Users can also build their own tools and call them like macros from the shell. `npcsh` allows users to take advantage of agents (i.e. NPCs) through a managed system, tailoring NPCs to specific tasks and workflows. The tool is extensible with Python, providing useful functions for interacting with LLMs, including explicit coverage for popular providers like ollama, anthropic, openai, gemini, deepseek, and openai-like providers. Users can set up a flask server to expose their NPC team for use as a backend service, run SQL models defined in their project, execute assembly lines, and verify the integrity of their NPC team's interrelations. Users can execute bash commands directly, use favorite command-line tools like VIM, Emacs, ipython, sqlite3, git, pipe the output of these commands to LLMs, or pass LLM results to bash commands.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

FlashLearn is a tool that provides a simple interface and orchestration for incorporating Agent LLMs into workflows and ETL pipelines. It allows data transformations, classifications, summarizations, rewriting, and custom multi-step tasks using LLMs. Each step and task has a compact JSON definition, making pipelines easy to understand and maintain. FlashLearn supports LiteLLM, Ollama, OpenAI, DeepSeek, and other OpenAI-compatible clients.

ClicShoppingAI is a powerful open-source Ecommerce solution that supports B2B, B2C, and B2B-B2C. Integrated with cutting-edge generative artificial intelligence systems like Gpt and Ollama, it helps merchants increase turnover and competitiveness for free. With AI capabilities, it optimizes inventory, offers personalized recommendations, and provides top-notch customer service. The solution is modular, lightweight, and user-friendly, with a seamless, responsive design for all devices. Installation is easy, empowering ongoing development through community support. Features include GPT API integration, generative AI functionalities, real-time safety stock predictive, WYSIWYG product description creation, image editor management, full SEO optimization, payment and shipping modules, extension system, GDPR compliance, multi-language support, and more.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

A script to export the chat history of ChatGPT. Supports exporting to text, HTML, Markdown, PNG, and JSON formats. Also allows for exporting multiple conversations at once.

A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

AI-PhD-S24 is a mono-repo for the PhD course 'AI for Business Research' at CUHK Business School in Spring 2024. The course aims to provide a basic understanding of machine learning and artificial intelligence concepts/methods used in business research, showcase how ML/AI is utilized in business research, and introduce state-of-the-art AI/ML technologies. The course includes scribed lecture notes, class recordings, and covers topics like AI/ML fundamentals, DL, NLP, CV, unsupervised learning, and diffusion models.

A curated list of Generative AI projects, tools, artworks, and models

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

Azure OpenAI demos is a repository showcasing various demos and use cases of Azure OpenAI services. It includes demos for tasks such as image comparisons, car damage copilot, video to checklist generation, automatic data visualization, text analytics, and more. The repository provides a wide range of examples on how to leverage Azure OpenAI for different applications and industries.

Our aim is to understand your unique needs intimately, providing customized commendations that sincerely convey your appreciation and recognition. Moreover, we will design and match the most suitable images to accompany the sentiment of your praise, enhancing the impact visually.

Analyzes sentiments with creative, fun, and accurate emoji use.

I can guess your emotions! Tell me "Hi"

A scholarly GPT specializing in neuromarketing and dark patterns.

Expert on 'Lean Analytics' book content

Providing web data insights from Google and Adobe Analytics.

Crafts 'Mom Test' questions for unbiased product feedback

你是抖音电商的产品经理，负责茶叶茶器的产品研发，订货，了解订货物流信息，产品售卖情况

I explain complex topics in simple, fun ways, like you're 5!

I simplify tech jargon into easy-to-understand language.

Inspired by The Office, This ChatGPT explains everything like if you were an eight year old... and if you still don't understand it, it will then explain it like you were a five year old.

"LikeImFive" is a specialized GPT designed to provide simplified explanations and clear answers to a wide range of everyday questions. It is tailored for those seeking to understand complex topics in simple, straightforward terms. No Fluff.

Speak, snap, and understand the world. Your pocket-sized translator deciphers docs, images, and speech in a heartbeat with pronunciation guides and motivational boosts!

Explain Like I'm Five Simplifier

我会将复杂的文本信息提炼成流程化的表达，辅助你快速了解一个流程。

Analyzes text for narcissistic or inconsiderate traits.

Simply tell me what the girl texted you or said to you, and I will respond with what she means. 💋

Teen Interpreter - Fun for the whole family!

A place to finally find out if you were wrong in an argument that's been bothering you

A specialist in explaining social cues and cultural norms for clarity in conversations