Best AI tools for< Understand Customer Sentiment >
20 - AI tool Sites

EmpathixAI
EmpathixAI is an innovative AI tool designed to analyze and interpret human emotions through text and voice inputs. The tool uses advanced natural language processing and sentiment analysis algorithms to provide accurate insights into the emotional state of individuals. EmpathixAI helps businesses understand customer feedback, improve communication strategies, and enhance user experiences. With its user-friendly interface and powerful analytics capabilities, EmpathixAI is a valuable tool for companies looking to gain a deeper understanding of customer sentiment and emotions.

Octoparse VOC
Octoparse VOC is an AI-native tool that simplifies consumer review analysis for brands and sellers. It leverages Generative AI and NLP models to extract valuable insights from product reviews and haul videos, helping businesses understand customer sentiment and pain points. The tool centralizes reviews, provides on-page analysis, surfaces important Q&As, and enables comparison with competitors. Octoparse VOC offers actionable insights tailored to business needs, empowering users to make informed decisions and improve their market position.

Frequently.ai
Frequently.ai is an AI-powered tool designed to provide valuable insights and analytics based on customer feedback and reviews. It helps businesses analyze and understand customer sentiments, trends, and preferences to improve their products and services. The tool utilizes advanced natural language processing and machine learning algorithms to extract meaningful data from various sources, such as online reviews and social media comments. With its user-friendly interface and customizable features, Frequently.ai offers a comprehensive solution for businesses looking to enhance their customer experience and make data-driven decisions.

Enthu.AI
Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.

Level AI
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Palowise.ai
Palowise.ai is an AI-powered social intelligence platform that offers advanced analytics and insights for businesses across various industries. The platform provides services such as sentiment analysis, social listening, trend analysis, media monitoring, competition analysis, influencer analytics, and more. With a focus on brand reputation management and consumer intelligence, Palowise.ai helps organizations make data-driven decisions and stay ahead in the digital landscape.

Feelsy
Feelsy is a social media sentiment analysis tool that helps businesses understand how their audience feels about their content. With Feelsy, businesses can track the sentiment of their Instagram comments in real-time, identify the content that resonates most with their audience, and measure the effectiveness of their social media campaigns.

MySocialPulse
MySocialPulse is an AI tool that serves as the Emotion Barometer, providing insights into emotional sentiments of customers, consumers, employees, and the wider population. It offers real-time data analysis to help businesses adjust marketing campaigns on the fly. The tool is designed to unleash the power of Emotional Intelligence Compliance, Stocks & Crypto Intelligence, and Human Intelligence. MySocialPulse enables users to access social pulse data immediately, offering deep insights and emotional sentiments at the heart of the data.

Caelus AI
Caelus AI is an AI-powered tool that helps businesses acquire new users by monitoring keyword mentions of problems and competitors across Twitter and Reddit, and replying to them automatically. It uses natural language processing to understand the intent of each mention and respond in a personalized way, sounding like the business itself. Caelus AI also learns from the business's existing Twitter and Reddit posts to ensure that its responses are consistent with the brand's voice and tone.

Competely
Competely is an AI-powered competitive analysis tool that helps users say goodbye to tedious manual research by providing comprehensive and detailed insights into competitors across various industries. Users can save days of manual work by utilizing Competely to generate a side-by-side comparison of competitors, covering aspects such as marketing, product features, pricing, audience, customer sentiment, company info, and SWOT analysis. The tool is suitable for founders, executives, marketers, product managers, agencies, and consultants, offering valuable data-driven decisions and strategies to outsmart the competition.

YarpBot
YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.

Workbounce
Workbounce is an AI-powered Voice-of-Customer insights platform that helps businesses understand the 'why' behind their key performance indicators. By integrating data from various sources like CRM, call recordings, emails, and messaging tools, Workbounce uses advanced AI to analyze sentiment, detect uncertainty, identify key topics, and uncover trends. The platform provides deep insights to help businesses improve win rates, shorten sales cycles, and make informed decisions.

FeedbackApp
FeedbackApp is a simple yet powerful tool that helps you gather customer feedback from your website or project effortlessly. Target users and understand your customers better to make great data-driven decisions. Stop critical issues quickly. Gather feedback from your users and understand their pain points before they become public-facing criticisms, all while fueling growth and customer satisfaction.

Syncly
Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

CrowdPrisma
CrowdPrisma is an AI-powered platform that revolutionizes qualitative surveys by turning text responses into quantitative insights. It offers a powerful TextEngine that can analyze thousands of responses in minutes, group them into coherent themes, and provide sentiment classification. The platform features an interactive dashboard, AI-powered group finding, automatic discovery of respondent groups, multilingual support, and fair billing practices. CrowdPrisma is designed to help with market research, customer experience analysis, human resources insights, policy and public opinion research, and more.

Zephyr 7B
Zephyr 7B is a state-of-the-art language model developed by WebPilot.AI with 7 billion parameters. It can understand and generate human-like text with remarkable accuracy and coherence. The model is built upon the latest advancements in natural language processing and machine learning, trained on a vast corpus of text data from diverse sources. Zephyr 7B offers capabilities such as natural language understanding, text generation, language translation, text summarization, sentiment analysis, and question answering. It represents a significant advancement in natural language processing, making it a powerful tool for content creation, customer support, research, and more.

AssemblyAI
AssemblyAI is an AI tool that provides AI models for transcribing and understanding speech. Their products include Speech-to-Text Streaming, Speech Understanding, and more. AssemblyAI's research focuses on building new AI systems that can understand human speech with superhuman abilities. They offer industry-leading accuracy, low Word Error Rate (WER), and advanced capabilities like speaker identification and multilingual speech recognition. The platform is designed to be easy to use, scalable, and cost-effective for developers. AssemblyAI is trusted by top Voice AI companies for launching innovative products quickly and efficiently.

IdeaApe
IdeaApe is an AI-powered market research tool that helps businesses understand their customers' wants and needs. By analyzing data from social media and other online sources, IdeaApe can identify patterns and sentiments, providing businesses with valuable insights that can help them make better decisions about their products, services, and marketing campaigns.

Lexalytics
Lexalytics is a leading provider of text analytics and natural language processing (NLP) solutions. Our platform and services help businesses transform complex text data into valuable insights and actionable intelligence. With Lexalytics, you can: * **Analyze customer feedback** to understand what your customers are saying about your products, services, and brand. * **Identify trends and patterns** in text data to make better decisions about your business. * **Automate tasks** such as document classification, entity extraction, and sentiment analysis. * **Develop custom NLP applications** to meet your specific needs.

Emotion Logic
Emotion Logic Ltd is an AI-powered emotion intelligence application that redefines how businesses understand emotions by analyzing genuine vocal biomarkers beyond words and sentiment analysis. The technology detects stress, confidence, honesty levels, and intent in voice, while AI provides context and insights to help organizations make fair, data-driven, and human-centric decisions. Emotion Logic offers voice-based data for deeper insights and better outcomes, creating optimal experiences for clients and employees across various industries.
0 - Open Source AI Tools
20 - OpenAI Gpts

Praise Master
Our aim is to understand your unique needs intimately, providing customized commendations that sincerely convey your appreciation and recognition. Moreover, we will design and match the most suitable images to accompany the sentiment of your praise, enhancing the impact visually.

Explain It To Me Like I'm 8 Years Old
Inspired by The Office, This ChatGPT explains everything like if you were an eight year old... and if you still don't understand it, it will then explain it like you were a five year old.

LikeImFive GPT | Get Clear Answers Fast
"LikeImFive" is a specialized GPT designed to provide simplified explanations and clear answers to a wide range of everyday questions. It is tailored for those seeking to understand complex topics in simple, straightforward terms. No Fluff.

Ultimate Translator
Speak, snap, and understand the world. Your pocket-sized translator deciphers docs, images, and speech in a heartbeat with pronunciation guides and motivational boosts!

What a Girl Says Translator
Simply tell me what the girl texted you or said to you, and I will respond with what she means. 💋

Am I the Asshole
A place to finally find out if you were wrong in an argument that's been bothering you

Social Navigator
A specialist in explaining social cues and cultural norms for clarity in conversations