Best AI tools for< Track Customer Data >

Ortto is a customer relationship management (CRM) and marketing automation platform that helps businesses manage their customer data, create automated marketing campaigns, and track their results. Ortto's AI-powered features include an AI subject line writer, AI-powered live chat, and an AI-powered omnichannel inbox. Ortto integrates with a variety of other business applications, including Salesforce, Shopify, and Stripe.

UserAnalytics.AI is an advanced AI data analysis tool designed for e-commerce platforms such as Shopify, WooCommerce, and SaaS. It provides in-depth analytics and insights to help businesses optimize their online performance and make data-driven decisions. With powerful AI algorithms, UserAnalytics.AI offers a user-friendly interface for users to track and analyze various metrics related to their online stores, customer behavior, and sales performance.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

ZEN AI is a customer service AI application that provides next-generation customer service solutions through advanced algorithms and machine learning. It offers intelligent assistance, comprehensive analytics, and chat histories to enhance customer experience. The application seamlessly integrates with business websites, providing instant on-page customer assistance through a Floating Action Button (FAB), QR codes, and direct URL links. ZEN AI offers flexible pricing options suitable for businesses of all sizes and budgets, with a focus on shaping the future of customer service.

Zeta Global is an AI-powered marketing cloud that helps businesses acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) is a cloud-based system that provides tools for data management, messaging, activation, and more. ZMP is powered by proprietary data and AI, which enables businesses to create individualized experiences and drive outcomes throughout the customer lifecycle.

Subbly is a subscription-first commerce platform that provides businesses with everything they need to launch and manage a successful subscription business. With Subbly, businesses can build a website, create and manage subscriptions, process payments, and track customer data. Subbly also offers a range of features to help businesses grow their subscription revenue, including AI-powered churn prediction, customizable checkout and upsell funnels, and powerful marketing tools.

Ulai is a Gen-AI conversational commerce platform that helps businesses connect with their customers, acquire, retain, and engage them where they are most comfortable. It offers a range of features to help businesses increase revenue, including personalized recommendations, automated post-purchase processes, and seamless integration with third-party applications and CRMs.

Builder.ai is an award-winning app development platform that empowers businesses of all sizes to create custom mobile and web applications without the need for coding knowledge. With Builder.ai, you can build a wide range of apps, including e-commerce stores, appointment booking systems, customer relationship management (CRM) tools, and more. Builder.ai's platform is easy to use and affordable, making it a great option for businesses that want to quickly and easily launch their own apps.

Appsmakerstore is a leader in innovative, AI-driven mobile app development services targeted at the general public. With its 100% No-Code SaaS service, Appsmakerstore assists businesses and organizations, supporting entrepreneurship and economic growth, promoting industrial innovation, and contributing to reducing inequality in line with the UN's Sustainable Development Goals. This is achieved by offering modern technology to a wide range of users worldwide, regardless of their technical background.

Markopolo is an e-commerce growth platform that helps businesses increase sales, improve ad efficiency, and enhance marketing outcomes. It offers a range of solutions for agencies, e-commerce businesses, and enterprises, including data unification, analytics, ad optimization, and reporting. Markopolo leverages AI to provide precise targeting, optimization, advanced attribution, and seamless automation, enabling businesses to maximize their marketing ROI.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

Customers.ai is an AI-powered platform that offers visitor identification and remarketing solutions to help businesses convert website visitors into customers. The platform provides advanced features such as Website Visitor ID Pixel, Contact Data Enrichment, Abandoned Cart Recovery, High-Intent Visitor Audiences, and AI Email Writer. Customers.ai enables personalized outreach, retargeting, and customer journey insights using AI technology. The platform is designed to enhance marketing performance, increase conversion rates, and improve user engagement through data-driven strategies.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Medallia is a real-time text analytics software that empowers organizations to derive actionable insights from customer interactions. With a focus on omnichannel analytics, Medallia's AI-powered platform enables users to identify emerging trends, prioritize key insights, and drive real-time actions. By leveraging natural language understanding and out-of-the-box topic models, Medallia offers customizable KPIs and scalable text analytics solutions for various industries. The platform aims to transform unstructured data into actionable insights to enhance customer and employee experiences.

Medallia is an experience management software platform that helps businesses transform customer and employee experiences. It offers a comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform enables end-to-end customer experience management, digital experience tracking, employee listening, agent coaching, and market research solutions across various industries. Medallia also provides resources, training, and support to enhance user experience and drive business growth.

Frame AI is a premier Streaming AI Platform powered by STAG, designed to provide proactive insights and tools for every team by continuously querying customer data to detect traits, track trends, and trigger workflows. The platform turns unstructured data into actionable insights, helping teams stay ahead of risks and opportunities. Frame AI's architecture autonomously queries customer data based on user objectives, activating inside existing business tools to provide real-time customer data. With features like enrichments, triggers, alerts, and insights, Frame AI enables better decisions faster by combining predictive signals in customer text into task-specific scores. The platform is suitable for marketing, CX, support, and product teams, offering real-time usability feedback, demographic and psychographic trait detection, and secure data handling. Frame AI is SOC 2 Type II certified and HIPAA compliant, with a team of AI experts leading the development of AI solutions for various organizations.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Kursaha is an AI-powered customer engagement and acquisition platform that helps businesses connect with their audiences in a personalized and meaningful way. It offers a range of features such as chat automation, OTP automation, real-time analytics, audience segmentation, and content generation. Kursaha integrates with various tools and systems, making it a comprehensive solution for marketing, data, and product teams.

Certainly is an all-in-one chatbot platform designed for e-commerce businesses. It offers a range of features to enhance customer experience, including AI-powered product recommendations, automated support ticket resolution, and data collection. Certainly is trusted by leading global brands and has a proven track record of boosting average order value, deflecting support tickets, and collecting valuable customer data.

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