Best AI tools for< Optimize Support Operations >

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Aiden Solutions is an AI application that provides advanced tech support and training for modern businesses. It leverages AI technology to optimize technical support and training, offering tailored AI tools for businesses to enhance support, streamline training, and drive productivity. The platform features customizable chatbots, multi-channel integration, analytics & reporting, file management, security & compliance, and message automation. Aiden Solutions is known for its efficient, intuitive, and always available support, offering 24/7 intelligent assistance to improve customer interactions and operational efficiency. The application is designed with a user-friendly interface and powerful analytics for data-driven decisions.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Memorly.AI is an AI tool designed to help businesses grow by leveraging AI agents to manage sales and support operations seamlessly. The tool offers personalized engagement and optimized processes through autonomous workflows, efficient customer interactions across multiple channels, and 24/7 human-like interactions. With Memorly.AI, businesses can handle high volumes without increasing costs, leading to improved conversation rates, customer engagement, and cost reduction. The tool is pay-per-use and allows businesses to deploy AI agents on various channels like WhatsApp, websites, VoIP, and more.

Attio is an AI-native CRM platform that revolutionizes customer relationship management by leveraging artificial intelligence to build, scale, and grow companies to the next level. It offers powerful automation capabilities, detailed reporting, data synchronization, and customization features to help businesses streamline their processes and enhance productivity. Attio is designed to adapt to how businesses work, providing a flexible and efficient solution for managing customer data and interactions. The platform is built for scale and growth, with a strong focus on security and compliance to meet industry standards. Attio is the go-to CRM for thousands of companies looking to optimize their sales, marketing, and customer support operations.

Supervity is an AI application that empowers businesses to scale operations, optimize efficiency, and achieve transformative growth with intelligent automation. It offers a range of AI agents for various industries and functions, such as finance, HR, IT, customer service, and more. Supervity's AI agents help streamline processes, automate tasks, and enhance decision-making across different business sectors.

CloudKeeper is a comprehensive cloud cost optimization partner that offers solutions for AWS, Azure, and GCP. The platform provides services such as rate optimization, usage optimization, cloud consulting & support, and cloud cost visibility. CloudKeeper combines group buying, commitments management, expert consulting, and analytics to reduce cloud costs and maximize value. With a focus on savings, visibility, and services bundled together, CloudKeeper aims to simplify the cloud cost optimization journey for businesses of all sizes.

Bibit AI is a real estate marketing AI designed to enhance the efficiency and effectiveness of real estate marketing and sales. It can help create listings, descriptions, and property content, and offers a host of other features. Bibit AI is the world's first AI for Real Estate. We are transforming the real estate industry by boosting efficiency and simplifying tasks like listing creation and content generation.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

Gaspar AI is an AI application that offers AI support capabilities for businesses, enabling automation of tasks, workflows, and knowledge management. It provides a seamless employee experience by integrating Generative AI Virtual Agent across platforms like Slack, MS Teams, and Jira. Gaspar AI aims to reduce manual work, automate repetitive tasks, and accelerate approvals, ultimately enhancing productivity and efficiency within companies.

Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.

ActionAgent.ai is an AI-powered platform designed to simplify and enhance the management of vacation rentals, specifically tailored for villa owners and Airbnb hosts. It offers features such as AI-lead scheduling, marketing automation, reports & insights, omnichannel customer service, and outreach. By combining technologies like RAG, automation, and voice AI, ActionAgent.ai ensures seamless operations across platforms like Airbnb, Booking.com, and VRBO. The platform provides cost-effective management, multi-channel integration, powerful insights, personalized guest communication, dynamic pricing optimization, and automated maintenance requests to optimize rental operations and enhance guest experiences.

Mindful AI Media is a platform offering AI-powered tools and digital solutions to optimize business operations. They provide customized solutions for businesses of all sizes, focusing on innovation, integrity, and empathy. The platform offers products like Business App Pro, Grand Central AI, and Inbox Pro to help businesses streamline operations, enhance customer experience, and drive growth. Mindful AI Media aims to empower businesses through cutting-edge technology and ethical use of data.

Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.

Zaia is an AI tool designed to automate support and sales processes using Autonomous Artificial Intelligence Agents. It enables businesses to enhance customer interactions and streamline sales operations through intelligent automation. With Zaia, companies can leverage AI technology to provide efficient and personalized customer service, leading to improved customer satisfaction and increased sales revenue.

HONO.AI is a Conversational AI-Powered HRMS Software designed to simplify complex HR tasks for both the workforce and HR professionals. It offers a chat-first HCM solution with predictive analytics and global payroll capabilities, driving enhanced employee experience, effortless attendance management, quicker employee support, and greater workforce productivity. HONO's human capital management platform empowers organizations to focus on what matters most by providing a centralized payroll administration system. With features like conversational HRMS, intelligent HR analytics, employee engagement tools, enterprise-grade security, and actionable insights, HONO revolutionizes the HR landscape for leading organizations worldwide.

Locale is an AI-powered platform that enables businesses to automate their business processes using AI agents. It allows users to build AI workflows for various business functions such as marketing, sales, payments, and operations. With features like AI workflow builder, drag-and-drop and SQL builders, and integrations with popular tools like Slack and Zendesk, Locale helps in streamlining processes and increasing team productivity. The platform offers advanced features like AI Copilot, drag-&-drop Workflow Builder, SQL for complex Use Cases, and Human-in-the-loop Steps to enhance automation capabilities. Locale has been successfully used by companies to optimize workflows, reduce manual effort, and improve operational efficiency.

Coram AI is a modern business video security platform that offers AI-powered solutions for various industries such as warehouse, manufacturing, healthcare, education, and more. It provides advanced features like gun detection, productivity alerts, facial recognition, and safety alerts to enhance security and operations. Coram AI's flexible architecture allows users to seamlessly integrate with any IP camera and scale effortlessly to meet their demands. With natural language search capabilities, users can quickly find relevant footage and improve decision-making. Trusted by local businesses and Fortune 500 companies, Coram AI delivers real business value through innovative AI tools and reliable customer support.

BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.

WebLLM is a modular and customizable javascript package that directly brings language model chats directly onto web browsers with hardware acceleration. Everything runs inside the browser with no server support and is accelerated with WebGPU. WebLLM is fully compatible with OpenAI API. That is, you can use the same OpenAI API on any open source models locally, with functionalities including json-mode, function-calling, streaming, etc. We can bring a lot of fun opportunities to build AI assistants for everyone and enable privacy while enjoying GPU acceleration.

The CryptoToken-Sender-Airdrop-Staking-Liquidity repository provides an ultimate tool for efficient and automated token distribution across blockchain wallets. It is designed for projects, DAOs, and blockchain-based organizations that need to distribute tokens to thousands of wallet addresses with ease. The platform offers advanced integrations with DeFi protocols for staking, liquidity farming, and automated payments. Users can send tokens in bulk, distribute tokens to multiple wallets instantly, optimize gas fees, integrate with DeFi protocols for liquidity provision and staking, set up recurring payments, automate liquidity farming strategies, support multi-chain operations, monitor transactions in real-time, and work with various token standards. The repository includes features for connecting to blockchains, importing and managing wallets, customizing mailing parameters, monitoring transaction status, logging transactions, and providing a user-friendly interface for configuration and operation.

BitMat is a Python package designed to optimize matrix multiplication operations by utilizing custom kernels written in Triton. It leverages the principles outlined in the "1bit-LLM Era" paper, specifically utilizing packed int8 data to enhance computational efficiency and performance in deep learning and numerical computing tasks.

LitData is a tool designed for blazingly fast, distributed streaming of training data from any cloud storage. It allows users to transform and optimize data in cloud storage environments efficiently and intuitively, supporting various data types like images, text, video, audio, geo-spatial, and multimodal data. LitData integrates smoothly with frameworks such as LitGPT and PyTorch, enabling seamless streaming of data to multiple machines. Key features include multi-GPU/multi-node support, easy data mixing, pause & resume functionality, support for profiling, memory footprint reduction, cache size configuration, and on-prem optimizations. The tool also provides benchmarks for measuring streaming speed and conversion efficiency, along with runnable templates for different data types. LitData enables infinite cloud data processing by utilizing the Lightning.ai platform to scale data processing with optimized machines.

Starwhale is an MLOps/LLMOps platform that brings efficiency and standardization to machine learning operations. It streamlines the model development lifecycle, enabling teams to optimize workflows around key areas like model building, evaluation, release, and fine-tuning. Starwhale abstracts Model, Runtime, and Dataset as first-class citizens, providing tailored capabilities for common workflow scenarios including Models Evaluation, Live Demo, and LLM Fine-tuning. It is an open-source platform designed for clarity and ease of use, empowering developers to build customized MLOps features tailored to their needs.

JLB AI Agent is an innovative solution built on the Solana blockchain that harnesses the power of artificial intelligence to automate complex tasks and optimize decision-making in the DeFi space. It aims to provide real-time analytics, efficient operations, and seamless integration for both newcomers and experienced crypto enthusiasts. The tool offers features like blockchain agent chat terminal, real-time streaming implementation, trading infrastructure, NFT management, AI integration, and more, empowering users with autonomous technology where AI meets the dynamic landscape of blockchain.

Termax is an LLM agent in your terminal that converts natural language to commands. It is featured by: - Personalized Experience: Optimize the command generation with RAG. - Various LLMs Support: OpenAI GPT, Anthropic Claude, Google Gemini, Mistral AI, and more. - Shell Extensions: Plugin with popular shells like `zsh`, `bash` and `fish`. - Cross Platform: Able to run on Windows, macOS, and Linux.

LLM-Pruner is a tool for structural pruning of large language models, allowing task-agnostic compression while retaining multi-task solving ability. It supports automatic structural pruning of various LLMs with minimal human effort. The tool is efficient, requiring only 3 minutes for pruning and 3 hours for post-training. Supported LLMs include Llama-3.1, Llama-3, Llama-2, LLaMA, BLOOM, Vicuna, and Baichuan. Updates include support for new LLMs like GQA and BLOOM, as well as fine-tuning results achieving high accuracy. The tool provides step-by-step instructions for pruning, post-training, and evaluation, along with a Gradio interface for text generation. Limitations include issues with generating repetitive or nonsensical tokens in compressed models and manual operations for certain models.

The UltraRAG framework is a researcher and developer-friendly RAG system solution that simplifies the process from data construction to model fine-tuning in domain adaptation. It introduces an automated knowledge adaptation technology system, supporting no-code programming, one-click synthesis and fine-tuning, multidimensional evaluation, and research-friendly exploration work integration. The architecture consists of Frontend, Service, and Backend components, offering flexibility in customization and optimization. Performance evaluation in the legal field shows improved results compared to VanillaRAG, with specific metrics provided. The repository is licensed under Apache-2.0 and encourages citation for support.

Trace is a new AutoDiff-like tool for training AI systems end-to-end with general feedback. It generalizes the back-propagation algorithm by capturing and propagating an AI system's execution trace. Implemented as a PyTorch-like Python library, users can write Python code directly and use Trace primitives to optimize certain parts, similar to training neural networks.

APOLLO is a memory-efficient optimizer designed for large language model (LLM) pre-training and full-parameter fine-tuning. It offers SGD-like memory cost with AdamW-level performance. The optimizer integrates low-rank approximation and optimizer state redundancy reduction to achieve significant memory savings while maintaining or surpassing the performance of Adam(W). Key contributions include structured learning rate updates for LLM training, approximated channel-wise gradient scaling in a low-rank auxiliary space, and minimal-rank tensor-wise gradient scaling. APOLLO aims to optimize memory efficiency during training large language models.

Awesome European Tech is an up-to-date list of recommended European projects and companies curated by the community to support and strengthen the European tech ecosystem. It focuses on privacy and sustainability, showcasing companies that adhere to GDPR compliance and sustainability standards. The project aims to highlight and support European startups and projects excelling in privacy, sustainability, and innovation to contribute to a more diverse, resilient, and interconnected global tech landscape.

SynthLang is a tool designed to optimize AI prompts by reducing costs and improving processing speed. It brings academic rigor to prompt engineering, creating precise and powerful AI interactions. The tool includes core components like a Translator Engine, Performance Optimization, Testing Framework, and Technical Architecture. It offers mathematical precision, academic rigor, enhanced security, a modern interface, and instant testing. Users can integrate mathematical frameworks, model complex relationships, and apply structured prompts to various domains. Security features include API key management and data privacy. The tool also provides a CLI for prompt engineering and optimization capabilities.

llm-analysis is a tool designed for Latency and Memory Analysis of Transformer Models for Training and Inference. It automates the calculation of training or inference latency and memory usage for Large Language Models (LLMs) or Transformers based on specified model, GPU, data type, and parallelism configurations. The tool helps users to experiment with different setups theoretically, understand system performance, and optimize training/inference scenarios. It supports various parallelism schemes, communication methods, activation recomputation options, data types, and fine-tuning strategies. Users can integrate llm-analysis in their code using the `LLMAnalysis` class or use the provided entry point functions for command line interface. The tool provides lower-bound estimations of memory usage and latency, and aims to assist in achieving feasible and optimal setups for training or inference.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

DB-GPT is a personal database administrator that can solve database problems by reading documents, using various tools, and writing analysis reports. It is currently undergoing an upgrade. **Features:** * **Online Demo:** * Import documents into the knowledge base * Utilize the knowledge base for well-founded Q&A and diagnosis analysis of abnormal alarms * Send feedbacks to refine the intermediate diagnosis results * Edit the diagnosis result * Browse all historical diagnosis results, used metrics, and detailed diagnosis processes * **Language Support:** * English (default) * Chinese (add "language: zh" in config.yaml) * **New Frontend:** * Knowledgebase + Chat Q&A + Diagnosis + Report Replay * **Extreme Speed Version for localized llms:** * 4-bit quantized LLM (reducing inference time by 1/3) * vllm for fast inference (qwen) * Tiny LLM * **Multi-path extraction of document knowledge:** * Vector database (ChromaDB) * RESTful Search Engine (Elasticsearch) * **Expert prompt generation using document knowledge** * **Upgrade the LLM-based diagnosis mechanism:** * Task Dispatching -> Concurrent Diagnosis -> Cross Review -> Report Generation * Synchronous Concurrency Mechanism during LLM inference * **Support monitoring and optimization tools in multiple levels:** * Monitoring metrics (Prometheus) * Flame graph in code level * Diagnosis knowledge retrieval (dbmind) * Logical query transformations (Calcite) * Index optimization algorithms (for PostgreSQL) * Physical operator hints (for PostgreSQL) * Backup and Point-in-time Recovery (Pigsty) * **Continuously updated papers and experimental reports** This project is constantly evolving with new features. Don't forget to star ⭐ and watch 👀 to stay up to date.

The vscode-pddl extension provides comprehensive support for Planning Domain Description Language (PDDL) in Visual Studio Code. It enables users to model planning domains, validate them, industrialize planning solutions, and run planners. The extension offers features like syntax highlighting, auto-completion, plan visualization, plan validation, plan happenings evaluation, search debugging, and integration with Planning.Domains. Users can create PDDL files, run planners, visualize plans, and debug search algorithms efficiently within VS Code.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project facilitates sharing and exchanging technologies related to large model semantic cache through open-source collaboration.

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