Best AI tools for< Optimize Customer Insights >

Glassbox is a customer intelligence platform that provides deep insights into digital interactions to help businesses convert customers into superfans. It captures 100% of interactions and technical events on websites or mobile apps, offering contextual insights and real-time AI-prioritized optimization to enhance customer experiences. With features like tagless data capture, AI-powered insights, and multi-layered privacy controls, Glassbox empowers teams to design better digital experiences, remedy technical issues, and put customer-centricity into practice. The platform is used across various industries like financial services, insurance, retail, and telecom, by teams focusing on marketing, product, customer experience, data analytics, engineering, and customer service.

Tactic is an AI-powered platform that provides generative insights and solutions for customers by leveraging AI technology to generate target accounts unique to businesses and new customer insights from various data sources. It offers features such as no-code custom AI builder, process automation, multi-step reasoning, model agnostic data import, and simple user experience. Tactic is trusted by hypergrowth startups and Fortune 500 companies for market research, audience automation, and customer data management. The platform helps users increase revenue, save time on research and analysis, and close more deals efficiently.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Qualtrics XM is a leading Experience Management Software that helps businesses optimize customer experiences, employee engagement, and market research. The platform leverages specialized AI to uncover insights from data, prioritize actions, and empower users to enhance customer and employee experience outcomes. Qualtrics XM offers solutions for Customer Experience, Employee Experience, Strategy & Research, and more, enabling organizations to drive growth and improve performance.

Entropik is a leading human insights company that offers AI-powered consumer and user experience solutions. Their platform provides fast insights for consumer research, user research, marketing experience, and product experience. With features like Co-Pilot AI, Quantitative Research, Qualitative Research, Predictive Analytics, and more, Entropik helps market researchers, consumer brands, BFSI, gaming companies, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail industries optimize their customer journeys and enhance engagement. The platform also offers AI insights, Emotion AI, Generative AI, and Predictive AI capabilities to track user focus, analyze human emotions, transform data into actionable strategies, and provide in-depth user insights.

Aurora is a market research tool powered by cutting-edge AI technology that provides instant, expert-level business insights for entrepreneurs and startups. It helps users discover their market size, gain valuable customer insights, make data-driven decisions, and stay ahead of the competition by accessing precise, up-to-date data on competitors and customers. Aurora offers a suite of AI market research tools with verified, traceable data to empower users to launch and grow their startups with confidence.

Curation AI is a data-centric AI tool that helps businesses enhance, build, and activate their audiences through curated data and AI technology. The platform offers solutions for data sourcing, audience profiling, compliance, and more. By utilizing curated data and AI, Curation AI aims to optimize marketing campaigns and provide valuable insights into customer behavior and preferences. The tool caters to various industries such as automotive, luxury retail, financial services, higher education, publishers, and entertainment companies.

Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.

Rival Technologies is a conversational research and insight community platform that transforms conventional surveys into conversations to provide authentic, in-the-moment insights. The platform utilizes AI capabilities for accurate data and faster insights, and offers customer success services to maximize the platform's potential. Rival focuses on security and compliance, and provides regular product updates to enhance user experience. The platform caters to various industries and offers solutions like Community 2.0, Voice of Market, and Brand Experience Predictor to meet modern market research needs.

PandaRocket is an AI-powered suite designed to support various eCommerce business models. It offers a range of tools for product research, content creation, and store management. With features like market analysis, customer segmentation, and predictive intelligence, PandaRocket helps users make data-driven decisions to optimize their online stores and maximize profits.

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and delivers actionable insights. Trusted by over 20,000 companies, Aircall offers easy-to-use features for better conversations, effortless management of business conversations, powerful analytics for more clarity, and AI-powered productivity to automate tasks and focus on customer relationships.

Brainiest AI is an all-inclusive AI marketing platform that offers a powerful suite of tools to help businesses develop strategies, optimize social media, analyze customer feedback, improve brand loyalty, and enhance job performance. With features ranging from audio and video creation to customer insight analysis and marketing strategy planning, Brainiest AI aims to streamline marketing efforts and boost sales. The platform provides a comprehensive solution for businesses looking to enhance their online presence and engage with customers effectively.

Dot Analytics is a growth-focused data analytics agency that offers a wide range of services including data analytics, data engineering, data visualization, data science, big data analytics, AI consulting, and more. They specialize in providing analytics solutions for data-driven business managers seeking accuracy, statistics, and data to drive revenue growth. With over 6 years of experience, they offer tailored analytics solutions to optimize customer acquisition cost, lifetime value, average order value, and conversions. Dot Analytics partners with clients from various industries to provide transparent, maintenance, and optimization services.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Hypergro is an AI-powered platform that specializes in UGC video ads for smart customer acquisition. Leveraging the 4th Generation of AI-powered growth marketing on Meta and Youtube, Hypergro helps businesses discover their audience, drive sales, and increase revenue through real-time AI insights. The platform offers end-to-end solutions for creating impactful short video ads that combine creator authenticity with AI-driven research for compelling storytelling. With a focus on precision targeting, competitor analysis, and in-depth research, Hypergro ensures maximum ROI for brands looking to elevate their growth strategies.

CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Azure OpenAI demos is a repository showcasing various demos and use cases of Azure OpenAI services. It includes demos for tasks such as image comparisons, car damage copilot, video to checklist generation, automatic data visualization, text analytics, and more. The repository provides a wide range of examples on how to leverage Azure OpenAI for different applications and industries.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

CAMEL is an open-source library designed for the study of autonomous and communicative agents. We believe that studying these agents on a large scale offers valuable insights into their behaviors, capabilities, and potential risks. To facilitate research in this field, we implement and support various types of agents, tasks, prompts, models, and simulated environments.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

LLMInterviewQuestions is a repository containing over 100+ interview questions for Large Language Models (LLM) used by top companies like Google, NVIDIA, Meta, Microsoft, and Fortune 500 companies. The questions cover various topics related to LLMs, including prompt engineering, retrieval augmented generation, chunking, embedding models, internal working of vector databases, advanced search algorithms, language models internal working, supervised fine-tuning of LLM, preference alignment, evaluation of LLM system, hallucination control techniques, deployment of LLM, agent-based system, prompt hacking, and miscellaneous topics. The questions are organized into 15 categories to facilitate learning and preparation.

Awesome European Tech is an up-to-date list of recommended European projects and companies curated by the community to support and strengthen the European tech ecosystem. It focuses on privacy and sustainability, showcasing companies that adhere to GDPR compliance and sustainability standards. The project aims to highlight and support European startups and projects excelling in privacy, sustainability, and innovation to contribute to a more diverse, resilient, and interconnected global tech landscape.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

Burn is a new comprehensive dynamic Deep Learning Framework built using Rust with extreme flexibility, compute efficiency and portability as its primary goals.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Marketing analyst optimizing targeted strategies

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A supportive assistant for optimizing Shopify stores.

I generate optimised prompts for product lifestyle images, trained on 100,000s of customer-generated e-commerce images.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

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OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

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