Best AI tools for< Optimize Call Routing >

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

Hyro is a conversational AI platform designed for enterprise use, specifically in the healthcare industry. It offers a full-stack conversational AI omnichannel solution that includes AI assistants for repetitive tasks, call center automation, conversational intelligence, and responsible AI deployment. Hyro's platform integrates with popular tools like Epic EMR, Salesforce, and Cisco to streamline workflows and improve patient engagement. The platform is known for its adaptive communications capabilities, instant FAQ resolution, and IT help desk support. With a focus on responsible AI, Hyro aims to optimize decision-making and enhance patient support while reducing operational costs and improving efficiency.

Casablanca.ai is an AI application that revolutionizes online meetings by bringing back natural eye contact in video calls through software. It enhances trust, attention, and productivity by simulating eye contact without the need for an actual camera. The application is compatible with popular video conferencing tools like Zoom and Microsoft Teams, ensuring a seamless user experience. Casablanca.ai utilizes cutting-edge technology to create a more engaging and authentic virtual communication environment.

Beebzi.AI is an all-in-one AI content creation platform that offers a wide array of tools for generating various types of content such as articles, blogs, emails, images, voiceovers, and more. The platform utilizes advanced AI technology and behavioral science to empower businesses and individuals in their marketing and sales endeavors. With features like AI Article Wizard, AI Room Designer, AI Landing Page Generator, and AI Code Generation, Beebzi.AI revolutionizes content creation by providing customizable templates, multiple language support, and real-time data insights. The platform also offers various subscription plans tailored for individual entrepreneurs, teams, and businesses, with flexible pricing models based on word count allocations. Beebzi.AI aims to streamline content creation processes, enhance productivity, and drive organic traffic through SEO-optimized content.

Unlocksales.ai is an AI-powered platform that revolutionizes B2B lead generation by offering services such as Email Campaigns, LinkedIn Campaigns, Targeted Calling, PPC Ads, and Sales Chatbots. The platform empowers sales teams with cutting-edge technology, personalized interactions, and continuous improvement to engage leads effectively. It prioritizes exceptional customer experience, seamless interactions, and brand consistency across multiple channels. Unlocksales.ai aims to expand into AI B2C Lead Generation and other AI-based services to drive industry success.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Blumono AI is an AI automation agency that specializes in chatbot development and business system automation. They offer tailored AI solutions to help businesses streamline operations, improve customer interactions, and drive growth. With expertise in natural language processing and machine learning, Blumono AI creates intelligent conversational experiences and automates core business processes to optimize productivity and unlock new opportunities for businesses.

ProspectEdge is an AI-powered sales tool designed for B2B teams. It provides valuable insights and data-driven recommendations to enhance sales strategies and improve customer engagement. By leveraging artificial intelligence, ProspectEdge helps businesses identify potential leads, understand customer behavior, and optimize sales processes. With its advanced algorithms and predictive analytics, the tool empowers sales professionals to make informed decisions and drive revenue growth.

Invoca is a Conversation Intelligence AI Leader that offers a Revenue Execution Platform to help marketing, sales, and contact centers drive more revenue. The platform provides solutions for call tracking, artificial intelligence, and interaction management. It integrates with Google, social advertising platforms, and offers APIs & webhooks. Invoca caters to various industries such as automotive, financial services, healthcare, insurance, retail, telecom, and travel & hospitality. The platform helps optimize ad spend, boost campaign performance, prioritize high-value callers, improve agent performance, and streamline data activation.

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

LampBuilder is an AI-powered platform that allows users to instantly create stunning landing pages for their startups or projects. By simply inputting the startup's name and description, the AI generates a complete landing page layout, copy, and images in seconds. Users can easily edit the landing page on-site, craft customizable call-to-actions, and benefit from features like built-in waitlist and email follow-ups. LampBuilder also offers free custom domain hosting, a rich library of components, built-in SEO optimization, and multi-language support, making it a versatile tool for startup founders looking to launch products quickly.

Ringover is an AI-driven conversation platform designed for staffing and sales teams. It offers features such as transcription and call summaries, mood analysis, cloud telephony, multichannel communications, sales prospecting automations, app marketplace integration, and more. The platform aims to centralize all communication channels within a simple interface, empowering users to enhance productivity and streamline conversations with clients and prospects. Ringover also provides advanced analytics, automation, and coaching to boost the productivity of recruiting and sales teams. With seamless integration with various business tools, Ringover offers a comprehensive solution for businesses looking to optimize their communication strategies.

ABtesting.ai is an AI-powered A/B testing software that helps businesses optimize their landing pages for conversions. It uses GPT-3 to generate automated text suggestions for headlines, copy, and call to actions, saving businesses time and effort. The software also automatically chooses the best combinations of elements to show to users, boosting conversion rates in the process. ABtesting.ai is easy to use and requires no manual work, making it a great option for businesses of all sizes.

LLM4Opt is a collection of references and papers focusing on applying Large Language Models (LLMs) for diverse optimization tasks. The repository includes research papers, tutorials, workshops, competitions, and related collections related to LLMs in optimization. It covers a wide range of topics such as algorithm search, code generation, machine learning, science, industry, and more. The goal is to provide a comprehensive resource for researchers and practitioners interested in leveraging LLMs for optimization tasks.

Indexify is an open-source engine for building fast data pipelines for unstructured data (video, audio, images, and documents) using reusable extractors for embedding, transformation, and feature extraction. LLM Applications can query transformed content friendly to LLMs by semantic search and SQL queries. Indexify keeps vector databases and structured databases (PostgreSQL) updated by automatically invoking the pipelines as new data is ingested into the system from external data sources. **Why use Indexify** * Makes Unstructured Data **Queryable** with **SQL** and **Semantic Search** * **Real-Time** Extraction Engine to keep indexes **automatically** updated as new data is ingested. * Create **Extraction Graph** to describe **data transformation** and extraction of **embedding** and **structured extraction**. * **Incremental Extraction** and **Selective Deletion** when content is deleted or updated. * **Extractor SDK** allows adding new extraction capabilities, and many readily available extractors for **PDF**, **Image**, and **Video** indexing and extraction. * Works with **any LLM Framework** including **Langchain**, **DSPy**, etc. * Runs on your laptop during **prototyping** and also scales to **1000s of machines** on the cloud. * Works with many **Blob Stores**, **Vector Stores**, and **Structured Databases** * We have even **Open Sourced Automation** to deploy to Kubernetes in production.

LLMClient is a JavaScript/TypeScript library that simplifies working with large language models (LLMs) by providing an easy-to-use interface for building and composing efficient prompts using prompt signatures. These signatures enable the automatic generation of typed prompts, allowing developers to leverage advanced capabilities like reasoning, function calling, RAG, ReAcT, and Chain of Thought. The library supports various LLMs and vector databases, making it a versatile tool for a wide range of applications.

Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.

This repository contains a hand-curated list of great machine (deep) learning resources for Natural Language Processing (NLP) with a focus on Generative Pre-trained Transformer (GPT), Bidirectional Encoder Representations from Transformers (BERT), attention mechanism, Transformer architectures/networks, Chatbot, and transfer learning in NLP.

Arch is an intelligent Layer 7 gateway designed to protect, observe, and personalize LLM applications with APIs. It handles tasks like detecting and rejecting jailbreak attempts, calling backend APIs, disaster recovery, and observability. Built on Envoy Proxy, it offers features like function calling, prompt guardrails, traffic management, and standards-based observability. Arch aims to improve the speed, security, and personalization of generative AI applications.

Aimeos is a full-featured e-commerce platform that is ultra-fast, cloud-native, and API-first. It offers a wide range of features including JSON REST API, GraphQL API, multi-vendor support, various product types, subscriptions, multiple payment gateways, admin backend, modular structure, SEO optimization, multi-language support, AI-based text translation, mobile optimization, and high-quality source code. It is highly configurable and extensible, making it suitable for e-commerce SaaS solutions, marketplaces, and various cloud environments. Aimeos is designed for scalability, security, and performance, catering to a diverse range of e-commerce needs.

Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.

AnnA is a Python script designed to create filtered decks in optimal review order for Anki flashcards. It uses Machine Learning / AI to ensure semantically linked cards are reviewed far apart. The script helps users manage their daily reviews by creating special filtered decks that prioritize reviewing cards that are most different from the rest. It also allows users to reduce the number of daily reviews while increasing retention and automatically identifies semantic neighbors for each note.

HybridAGI is the first Programmable LLM-based Autonomous Agent that lets you program its behavior using a **graph-based prompt programming** approach. This state-of-the-art feature allows the AGI to efficiently use any tool while controlling the long-term behavior of the agent. Become the _first Prompt Programmers in history_ ; be a part of the AI revolution one node at a time! **Disclaimer: We are currently in the process of upgrading the codebase to integrate DSPy**

Numpy.NET is the most complete .NET binding for NumPy, empowering .NET developers with extensive functionality for scientific computing, machine learning, and AI. It provides multi-dimensional arrays, matrices, linear algebra, FFT, and more via a strong typed API. Numpy.NET does not require a local Python installation, as it uses Python.Included to package embedded Python 3.7. Multi-threading must be handled carefully to avoid deadlocks or access violation exceptions. Performance considerations include overhead when calling NumPy from C# and the efficiency of data transfer between C# and Python. Numpy.NET aims to match the completeness of the original NumPy library and is generated using CodeMinion by parsing the NumPy documentation. The project is MIT licensed and supported by JetBrains.

Paper-Reading-ConvAI is a repository that contains a list of papers, datasets, and resources related to Conversational AI, mainly encompassing dialogue systems and natural language generation. This repository is constantly updating.

Parrot.nvim is a Neovim plugin that prioritizes a seamless out-of-the-box experience for text generation. It simplifies functionality and focuses solely on text generation, excluding integration of DALLE and Whisper. It supports persistent conversations as markdown files, custom hooks for inline text editing, multiple providers like Anthropic API, perplexity.ai API, OpenAI API, Mistral API, and local/offline serving via ollama. It allows custom agent definitions, flexible API credential support, and repository-specific instructions with a `.parrot.md` file. It does not have autocompletion or hidden requests in the background to analyze files.

Explore call detail records (CDR) for a variety of PBX platforms including Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.

I'm an always-on-call cloud expert, specializing in solving GCP problems.

I will write a perfect copy for your landing page based on your offer and your target audience

Professional Resume & CV Assistant 📝 Optimize for ATS 🤖 Tailor to Job Descriptions 🎯 Compelling Content ✨ Interview Tips 💡

A friendly AI that helps artists optimize their artwork listings for SEO.

Optimize your ecommerce store for SEO with tailored SEO strategies.

I help you optimize your hotel's OTA distribution Mix

Optimize a YouTube script based on the top viral videos

I'll help you optimize your website for more conversions, and compare your site's CRO potential to competitors’.

Advises on thermodynamics processes to optimize system efficiency.

Guides cloud strategy and architecture to optimize business operations.

Manages project expenses to optimize financial efficiency.

Advises on international tax matters to optimize company's global tax position.

Provides strategic financial guidance for investment behavior to optimize organization's wealth.

Optimize your business with sustainable practices! ESG Strategy Navigator helps integrate Environmental, Social, Governance (ESG) factors into corporate strategy, ensuring compliance, ethical impact, and value creation. 🌟

Optimize and compress your images. Up to 80% in file size reduction.

Help optimize floor plan, for better experience, please visit collov.ai

Top AI for business automation, data analytics, content creation. Optimize efficiency, gain insights, and innovate with AI Business Transformer.

A variety of business pricing tools and strategies! Optimize your price strategy and tactics with AI-driven insights. Critical pricing tools for businesses of all sizes looking to strategically navigate the market.

Manages purchase orders to optimize procurement operations.