Best AI tools for< Measure Cx Metrics >

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.

UserTesting is an AI-powered human insight platform that helps businesses transform how they build products and experiences. It allows users to gather feedback from real people through video reviews, surveys, and insights sharing. The platform offers comprehensive testing capabilities, identifies insights, measures performance, and scales insights across organizations. UserTesting is trusted by over 3,000 top brands and provides enhanced AI-powered surveys for easy insight-sharing, fostering collaboration at every stage of product development.

Trazable Life Cycle is a sustainability software designed to measure, improve, and report the sustainability of companies. It simplifies the process of measuring and reporting environmental impact by providing tools to create process maps, add environmental impact data, and generate key sustainability indicators. The software is tailored for the food industry, offering over 50 million industry-specific data points to aid in decision-making and compliance with sustainability regulations. Trazable Life Cycle aims to help industry leaders understand and mitigate their environmental impact efficiently.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It allows businesses to interact with customers or guests via gestures, make intelligent decisions, and generate valuable statistical reports using artificial intelligence. Gestualy offers touchless interaction, immediate feedback, anonymized reports on satisfaction, gender, mood, and age, as well as data protection compliance. The application is suitable for various industries, including restaurants, events, and healthcare.

Walks of Life AI is a desktop-based AI tool designed to measure the pulse of your ideas. It allows users to input a URL for analysis and provides advanced options for customization. The tool is created with a focus on privacy and offers a seamless user experience. Walks of Life AI is developed in San Francisco with a mission to assist users in gaining insights and making informed decisions.

Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.

Codeway is a leading mobile AI app developer that actively supports earthquake relief efforts in Turkey. With a focus on creating AI-powered apps, Codeway leverages cutting-edge AI technologies to deliver unparalleled user experiences. The company invests in R&D operations to ensure excellence in technology implementation, and is committed to understanding user needs for continuous app evolution. Codeway's products include mobile apps like Cleanup, Scanner+, Ask AI, Facedance, Wonder, Rumble Rivals, and PixelUp. The company excels in marketing, product management, and culture, attracting top talent and fostering a data-driven roadmap to success.

Metabob is an AI-powered code review tool that helps developers detect, explain, and fix coding problems. It utilizes proprietary graph neural networks to detect problems and LLMs to explain and resolve them, combining the best of both worlds. Metabob's AI is trained on millions of bug fixes performed by experienced developers, enabling it to detect complex problems that span across codebases and automatically generate fixes for them. It integrates with popular code hosting platforms such as GitHub, Bitbucket, Gitlab, and VS Code, and supports various programming languages including Python, Javascript, Typescript, Java, C++, and C.

Dezan AI is a DIY data collection and analysis platform powered by AI, designed to help users generate surveys in seconds. The platform allows users to set survey goals, craft surveys, and collect real-time data from interest-based respondents worldwide. Dezan AI offers various survey templates, question types, and data analysis features to streamline the survey creation process. With a focus on interest targeting, the platform ensures reaching the right audience for data collection campaigns. Users can enhance their surveys with AI suggestions and deploy campaigns through Google Ads for targeted audience engagement.

Optimal AI is an AI platform designed for software engineering teams to measure, optimize, and act on metrics to drive impactful outcomes. It helps in improving engineering efficiency, customer delivery, and prioritizing initiatives that deliver customer value. The platform aggregates and reconciles performance data at the team and project level, providing real-time visibility into delivery and insights to enhance processes and interactions in engineering.

Simpleem is an Artificial Emotional Intelligence (AEI) tool that helps users uncover intentions, predict success, and leverage behavior for successful interactions. By measuring all interactions and correlating them with concrete outcomes, Simpleem provides insights into verbal, para-verbal, and non-verbal cues to enhance customer relationships, track customer rapport, and assess team performance. The tool aims to identify win/lose patterns in behavior, guide users on boosting performance, and prevent burnout by promptly identifying red flags. Simpleem uses proprietary AI models to analyze real-world data and translate behavioral insights into concrete business metrics, achieving a high accuracy rate of 94% in success prediction.

Adjust is an AI-driven platform that helps mobile app developers accelerate their app's growth through a comprehensive suite of measurement, analytics, automation, and fraud prevention tools. The platform offers unlimited measurement capabilities across various platforms, powerful analytics and reporting features, AI-driven decision-making recommendations, streamlined operations through automation, and data protection against mobile ad fraud. Adjust also provides solutions for iOS and SKAdNetwork success, CTV and OTT performance enhancement, ROI measurement, fraud prevention, and incrementality analysis. With a focus on privacy and security, Adjust empowers app developers to optimize their marketing strategies and drive tangible growth.

Attune Health Mobile App is an AI-enabled application that offers contactless measurement of vital signs such as blood pressure, oxygen saturation, HRV, stress levels, and Hemoglobin through a simple face scan. It provides users with an easy, fast, and affordable way to track their wellness markers using state-of-the-art technology and biomarker analysis. The app empowers individuals to take control of their health by offering real-time measurements and accurate results without the need for wearables. Attune Health also caters to corporations, promoting healthy teams and overall wellbeing for better productivity and satisfaction.

SportBoost AI is an AI-powered application designed to help athletes measure and improve their performance in various sports. The platform offers innovative solutions that leverage advanced Artificial Intelligence technology to track metrics such as ball speeds and jump performances. SportBoost AI aims to democratize access to performance data for athletes and coaches at all levels, from amateur to professional. The application is committed to elevating athletic excellence through continuous research and development efforts.

Vidya.us is an AI-powered platform designed to enhance student engagement by generating thought-provoking and customized questions for effective collaboration in educational settings. The platform offers an AI question generator to simplify classroom engagement, unlimited question libraries for collaboration, and live classroom parameter measurement. Vidya.us aims to streamline content creation and delivery in schools, colleges, and workplaces through innovative AI technology.

The Deepfake Detection Challenge Dataset is a project initiated by Facebook AI to accelerate the development of new ways to detect deepfake videos. The dataset consists of over 100,000 videos and was created in collaboration with industry leaders and academic experts. It includes two versions: a preview dataset with 5k videos and a full dataset with 124k videos, each featuring facial modification algorithms. The dataset was used in a Kaggle competition to create better models for detecting manipulated media. The top-performing models achieved high accuracy on the public dataset but faced challenges when tested against the black box dataset, highlighting the importance of generalization in deepfake detection. The project aims to encourage the research community to continue advancing in detecting harmful manipulated media.

Binah.ai is an AI-powered Health Data Platform that offers a software solution for video-based vital signs monitoring. The platform enables users to measure various health and wellness indicators using a smartphone, tablet, or laptop. It provides support for continuous monitoring through a raw PPG signal from external sensors and offers a range of features such as blood pressure monitoring, heart rate variability, oxygen saturation, and more. Binah.ai aims to make health data more accessible for better care at lower costs by leveraging AI and deep learning algorithms.

The Millshop Online is a website specializing in curtain fabric and upholstery fabric. They offer a wide range of unique and exclusive designs from various brands, catering to customers in different countries. The website provides fabric types such as linen, velvet, wool, and more, along with upholstery supplies and tools. Customers can also find made-to-measure options for curtains and blinds, as well as sale items. The Millshop Online focuses on providing high-quality fabrics for various home decor needs.

The Bazaarvoice affable.ai platform is an AI-driven influencer marketing solution that helps brands find, manage, and measure creator collaborations. It offers a range of features to help brands connect with the right creators, manage campaigns, and track results. The platform includes a database of over 100,000 creators, advanced search filters, campaign management tools, and reporting dashboards.

AIS-catcher: A multi-platform AIS Receiver

Middleware is an open-source engineering management tool that helps engineering leaders measure and analyze team effectiveness using DORA metrics. It integrates with CI/CD tools, automates DORA metric collection and analysis, visualizes key performance indicators, provides customizable reports and dashboards, and integrates with project management platforms. Users can set up Middleware using Docker or manually, generate encryption keys, set up backend and web servers, and access the application to view DORA metrics. The tool calculates DORA metrics using GitHub data, including Deployment Frequency, Lead Time for Changes, Mean Time to Restore, and Change Failure Rate. Middleware aims to provide DORA metrics to users based on their Git data, simplifying the process of tracking software delivery performance and operational efficiency.

ByteMLPerf is an AI Accelerator Benchmark that focuses on evaluating AI Accelerators from a practical production perspective, including the ease of use and versatility of software and hardware. Byte MLPerf has the following characteristics: - Models and runtime environments are more closely aligned with practical business use cases. - For ASIC hardware evaluation, besides evaluate performance and accuracy, it also measure metrics like compiler usability and coverage. - Performance and accuracy results obtained from testing on the open Model Zoo serve as reference metrics for evaluating ASIC hardware integration.

Postiz is an ultimate AI social media scheduling tool that offers everything you need to manage your social media posts, build an audience, capture leads, and grow your business. It allows you to schedule posts with AI features, measure work with analytics, collaborate with team members, and invite others to comment and schedule posts. The tech stack includes NX (Monorepo), NextJS (React), NestJS, Prisma, Redis, and Resend for email notifications.

Phospho is a text analytics platform for LLM apps. It helps you detect issues and extract insights from text messages of your users or your app. You can gather user feedback, measure success, and iterate on your app to create the best conversational experience for your users.

LLMPerf is a tool designed for evaluating the performance of Language Model APIs. It provides functionalities for conducting load tests to measure inter-token latency and generation throughput, as well as correctness tests to verify the responses. The tool supports various LLM APIs including OpenAI, Anthropic, TogetherAI, Hugging Face, LiteLLM, Vertex AI, and SageMaker. Users can set different parameters for the tests and analyze the results to assess the performance of the LLM APIs. LLMPerf aims to standardize prompts across different APIs and provide consistent evaluation metrics for comparison.

ZipPy is a research repository focused on fast AI detection using compression techniques. It aims to provide a faster approximation for AI detection that is embeddable and scalable. The tool uses LZMA and zlib compression ratios to indirectly measure the perplexity of a text, allowing for the detection of low-perplexity text. By seeding a compression stream with AI-generated text and comparing the compression ratio of the seed data with the sample appended, ZipPy can identify similarities in word choice and structure to classify text as AI or human-generated.

RAG Foundry is a library designed to enhance Large Language Models (LLMs) by fine-tuning models on RAG-augmented datasets. It helps create training data, train models using parameter-efficient finetuning (PEFT), and measure performance using RAG-specific metrics. The library is modular, customizable using configuration files, and facilitates prototyping with various RAG settings and configurations for tasks like data processing, retrieval, training, inference, and evaluation.

Tonic Validate is a framework for the evaluation of LLM outputs, such as Retrieval Augmented Generation (RAG) pipelines. Validate makes it easy to evaluate, track, and monitor your LLM and RAG applications. Validate allows you to evaluate your LLM outputs through the use of our provided metrics which measure everything from answer correctness to LLM hallucination. Additionally, Validate has an optional UI to visualize your evaluation results for easy tracking and monitoring.

Holistic AI is an open-source library dedicated to assessing and improving the trustworthiness of AI systems. It focuses on measuring and mitigating bias, explainability, robustness, security, and efficacy in AI models. The tool provides comprehensive metrics, mitigation techniques, a user-friendly interface, and visualization tools to enhance AI system trustworthiness. It offers documentation, tutorials, and detailed installation instructions for easy integration into existing workflows.

Timefold Solver is an optimization engine evolved from OptaPlanner. Developed by the original OptaPlanner team, our aim is to free the world of wasteful planning.

This repository presents the findings of the paper "Compression Represents Intelligence Linearly". The study reveals a strong linear correlation between the intelligence of LLMs, as measured by benchmark scores, and their ability to compress external text corpora. Compression efficiency, derived from raw text corpora, serves as a reliable evaluation metric that is linearly associated with model capabilities. The repository includes the compression corpora used in the paper, code for computing compression efficiency, and data collection and processing pipelines.

TurnkeyML is a tools framework that integrates models, toolchains, and hardware backends to simplify the evaluation and actuation of deep learning models. It supports use cases like exporting ONNX files, performance validation, functional coverage measurement, stress testing, and model insights analysis. The framework consists of analysis, build, runtime, reporting tools, and a models corpus, seamlessly integrated to provide comprehensive functionality with simple commands. Extensible through plugins, it offers support for various export and optimization tools and AI runtimes. The project is actively seeking collaborators and is licensed under Apache 2.0.

Chronon is a platform that simplifies and improves ML workflows by providing a central place to define features, ensuring point-in-time correctness for backfills, simplifying orchestration for batch and streaming pipelines, offering easy endpoints for feature fetching, and guaranteeing and measuring consistency. It offers benefits over other approaches by enabling the use of a broad set of data for training, handling large aggregations and other computationally intensive transformations, and abstracting away the infrastructure complexity of data plumbing.

XMage is an open-source, cross-platform application that allows users to play the collectible card game Magic: The Gathering online against other players or computer opponents. It supports over 25,000 unique cards and more than 65,000 reprints from different editions, including custom sets like Star Wars. XMage supports single matches and tournaments with dozens of game modes, including duel, multiplayer, standard, modern, commander, pauper, oathbreaker, historic, freeform, and richman. It also features a deck editor, a player rating system, and support for special formats like Commander, Oathbreaker, Cube, Tiny Leaders, Super Standard, and Historic Standard.

The Alignment Handbook provides robust training recipes for continuing pretraining and aligning language models with human and AI preferences. It includes techniques such as continued pretraining, supervised fine-tuning, reward modeling, rejection sampling, and direct preference optimization (DPO). The handbook aims to fill the gap in public resources on training these models, collecting data, and measuring metrics for optimal downstream performance.

Simple-OpenAI is a Java library that provides a simple way to interact with the OpenAI API. It offers consistent interfaces for various OpenAI services like Audio, Chat Completion, Image Generation, and more. The library uses CleverClient for HTTP communication, Jackson for JSON parsing, and Lombok to reduce boilerplate code. It supports asynchronous requests and provides methods for synchronous calls as well. Users can easily create objects to communicate with the OpenAI API and perform tasks like text-to-speech, transcription, image generation, and chat completions.

Q-Bench is a benchmark for general-purpose foundation models on low-level vision, focusing on multi-modality LLMs performance. It includes three realms for low-level vision: perception, description, and assessment. The benchmark datasets LLVisionQA and LLDescribe are collected for perception and description tasks, with open submission-based evaluation. An abstract evaluation code is provided for assessment using public datasets. The tool can be used with the datasets API for single images and image pairs, allowing for automatic download and usage. Various tasks and evaluations are available for testing MLLMs on low-level vision tasks.

Awesome-LLM-in-Social-Science is a repository that compiles papers evaluating Large Language Models (LLMs) from a social science perspective. It includes papers on evaluating, aligning, and simulating LLMs, as well as enhancing tools in social science research. The repository categorizes papers based on their focus on attitudes, opinions, values, personality, morality, and more. It aims to contribute to discussions on the potential and challenges of using LLMs in social science research.

jvm-openai is a minimalistic unofficial OpenAI API client for the JVM, written in Java. It serves as a Java client for OpenAI API with a focus on simplicity and minimal dependencies. The tool provides support for various OpenAI APIs and endpoints, including Audio, Chat, Embeddings, Fine-tuning, Batch, Files, Uploads, Images, Models, Moderations, Assistants, Threads, Messages, Runs, Run Steps, Vector Stores, Vector Store Files, Vector Store File Batches, Invites, Users, Projects, Project Users, Project Service Accounts, Project API Keys, and Audit Logs. Users can easily integrate this tool into their Java projects to interact with OpenAI services efficiently.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

对各种量化问题进行拆解和粗略的估算。注意这种估算主要是靠推测，而不是靠准确的数据，因此仅供参考。理想情况下，估算结果和真实值差距可能在1个数量级以内。即使数值不准确，也希望拆解思路对你有所启发。

Generates items for psychometric instruments to measure psychological constructs.

Explore social and environmental data for 169 countries to measure social progress and go beyond GDP. Using data from the Social Progress Imperative and powered by Open AI.

The Turing Test, first named the imitation game by Alan Turing in 1950, is a measure of a machine's capacity to demonstrate intelligence that's either equal to or indistinguishable from human intelligence.

A device which detects the power level of any entity by measuring fluctuations in "Soul Power."

あなたの顔写真を送付するだけで顔面偏差値を出力してくれます。各項目別に点数付けしてくれて、顔の強みや特徴まで分析してくれるツール。

Detects and measures information credibility. Provides a "BS Score" (0-100) based on content analysis for misinformation signs, including factual inaccuracies and sensationalist language. Real-time feedback.

Provides Raven's Progressive Matrices test with explanations and calculates your IQ score.

IQ Test is designed to simulate an IQ testing environment. It provides a formal and objective experience, delivering questions and processing answers in a straightforward manner.

Upload full-body photo. Get height estimation.

Formal and structured interactive IQ test platform.

FREE How to Know What Size Nursing Bra to Get - Guidance on nursing bra sizing with insights into breast size changes during pregnancy, measurement instructions, and advice on choosing the right bra style and size. It interprets bust measurements and answers FAQs about nursing bras.

Analyzes sourdough bread images with scientific precision

Gives experienced advice on influencer-brand dynamics.

Guides in creating effective PLG strategies for products

Define the right marketing metrics for your business

Expert in analyzing coffee grind particle size distribution using image processing and KDE.

Get a detailed risk analysis for public relations, marketing, and internal communications, identifying challenges and negative impacts to refine your messaging strategy.