Best AI tools for< Manage It Support >

Nexigen is an award-winning IT and cybersecurity partner that provides expert service, support, and strategic insights to enterprises, SMBs, and fast-growing startups. They offer managed IT services, IT support, professional services, artificial intelligence solutions, cybersecurity, cloud solutions, and network services. With a team of over 70 employees and a focus on confidence-as-a-service™, Nexigen ensures businesses are always on and moving ahead.

Tars is a Conversational AI platform that helps businesses improve customer experience and employee productivity. It offers a range of features such as open AI integration, live chat, geo-location, keyboard date and time scroller, rich media file upload, multilingual chatbot, no-code chatbot builder, API integration, NLP chatbot, and chatbot analytics. Tars has been chosen by over 700 global brands across 10+ industries and has helped them achieve significant results, such as $500K annual savings using a chatbot, 66% customer service conversations automated, 40% customer conversations converted into business opportunities, and 25% of credit card sales using Tars chatbots.

unSkript is an Agentic Gen AI platform designed for IT support. It proactively performs health checks, intelligently correlates signals, diagnoses and fixes customer issues. The platform transforms reactive issue detection into proactive product health checks by leveraging AI to identify and resolve issues before they escalate. With features like automated RCA, generative AI-based remediation, and always-on health checks, unSkript aims to minimize downtime and increase first-call resolution rates for software teams.

Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.

Electric is an AI-powered IT management platform designed to streamline IT operations for small and medium-sized businesses. The platform offers user-friendly tools and guidance to manage devices, applications, and networks effectively. With features like an AI-powered IT assistant, mobile device management, strategic IT project support, and device procurement, Electric aims to simplify IT management and enhance productivity. The platform also provides solutions for common IT challenges and offers a standardized approach to IT that removes guesswork, resulting in cost savings and improved IT outcomes for businesses.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

Timworks is an all-in-one client support and team management app for online businesses and clients. It offers a range of features to help businesses streamline their customer support operations, including secure audit trails, unlimited client seats, and integrations with popular accounting and productivity tools. Timworks also includes a built-in AI assistant, TIMi, which can answer customer queries and questions, saving businesses time and resources.

AirDroid is an AI-powered device management solution that offers both business and personal services. It provides features such as remote support, file transfer, application management, and AI-powered insights. The application aims to streamline IT resources, reduce costs, and increase efficiency for businesses, while also offering personal management solutions for private mobile devices. AirDroid is designed to empower businesses with intelligent AI assistance and enhance user experience through seamless multi-screen interactions.

DeskDay is a Conversational Service Automation (CSA) platform designed for modern Managed Service Providers (MSPs) and IT Teams. It revolutionizes the service desk experience by offering chat-based ticketing, instant notifications, smart quality assurance, efficient billing, chat-based project management, and intelligent timesheet tracking. DeskDay aims to optimize workflows, drive productivity, and enhance customer support for MSPs and IT departments.

iMyFone® offers a range of solutions for iOS/Android devices, Windows PC, and Mac users. Their products include data recovery tools, data management software, apps data transfer tools, secure data erasers, screen mirroring tools, password removers, file repair tools, parental control apps, multimedia tools, AI generators, productivity tools, and support services. iMyFone aims to provide easy-to-use solutions for various device-related issues and tasks, catering to both novice and expert users.

BharatGPT is an AI-powered conversational AI platform designed for the Indian market. It offers generative text, voice, and video capabilities, supporting over 12 Indian languages. The platform focuses on fostering domestic AI development and ensuring data localization in India. BharatGPT is optimized for Indian users, providing features like custom knowledge base integration, omni-channel support, and dialogue management.

SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.

Evebyte Studio is a Windows software that allows users to easily control physical Android phone devices with a graphical interface, without the need for coding. Users can create and manage tasks on their phones through their PC, enabling efficient management of multiple devices. The software ensures data security and grants users the right to use it. Evebyte Studio simplifies the process of building an AI phone assistant, making it accessible to all users.

ServeIt.ai is an AI-powered platform that offers a seamless login experience for users. It simplifies the login process by providing a user-friendly interface where users can securely enter their credentials. The platform enhances security measures and ensures a smooth login process for individuals and businesses. ServeIt.ai aims to streamline the authentication process and provide a convenient solution for managing user accounts.

TeamDynamix is an AI tool that offers an ITIL-aligned, no-code ITSM automation platform. It leverages natural language processing and automation for a new way to chat. The platform allows for easy deployment across various departments like HR, marketing, and facilities. TeamDynamix provides a library of pre-built connectors, a visual workflow builder, and flexible PPM platform to optimize resources and improve visibility. It caters to a diverse customer community across 20+ industries, offering flexibility and low admin overhead.

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The website www.aiv.life seems to be inaccessible, displaying an 'Access Denied' message. It appears that the user does not have permission to access the page. The error message references a server issue with the code 'Reference #18.99fa56b8.1726419605.7509311'. The website may be related to domain hosting or sales, as it mentions 'www.godaddy.com/forsale'. Further investigation or contacting the website owner may be required to resolve the access issue.

La Terminal is a fully-native, first-class touch experience for command-line hackers on iPhone and iPad. It provides a secure, open-source, and feature-rich environment for managing remote servers, automating tasks, and exploring the command line. With AI assistance from El Copiloto, La Terminal makes it easy to find and execute commands, even for beginners.

The website appears to be displaying a '403 Forbidden' error message, which typically indicates that the user is not authorized to access the requested resource. This error is often encountered when trying to access a webpage without the necessary permissions. The message '403 Forbidden' is a standard HTTP status code that informs the user that the server understood the request but refuses to authorize it. It is important to ensure that you have the appropriate permissions to access the desired content on the website.

Simulator Controller is a modular administration and controller application for Sim Racing, featuring a comprehensive plugin automation framework for external controller hardware. It includes voice chat capable Assistants like Virtual Race Engineer, Race Strategist, Race Spotter, and Driving Coach. The tool offers features for setup, strategy development, monitoring races, and more. Developed in AutoHotkey, it supports various simulation games and integrates with third-party applications for enhanced functionality.

ImTip is a lightweight desktop assistant tool that provides features such as super hotkeys, input method status prompts, and custom AI assistant. It displays concise icons at the input cursor to show various input method and keyboard status, allowing users to customize appearance schemes. With ImTip, users can easily manage input method status without cluttering the screen with the built-in status bar. The tool supports visual editing of status prompt appearance and programmable extensions for super hotkeys. ImTip has low CPU usage and offers customizable tracking speed to adjust CPU consumption. It supports various input methods and languages, making it a versatile tool for enhancing typing efficiency and accuracy.

E.D.D.I (Enhanced Dialog Driven Interface) is an enterprise-certified chatbot middleware that offers advanced prompt and conversation management for Conversational AI APIs. Developed in Java using Quarkus, it is lean, RESTful, scalable, and cloud-native. E.D.D.I is highly scalable and designed to efficiently manage conversations in AI-driven applications, with seamless API integration capabilities. Notable features include configurable NLP and Behavior rules, support for multiple chatbots running concurrently, and integration with MongoDB, OAuth 2.0, and HTML/CSS/JavaScript for UI. The project requires Java 21, Maven 3.8.4, and MongoDB >= 5.0 to run. It can be built as a Docker image and deployed using Docker or Kubernetes, with additional support for integration testing and monitoring through Prometheus and Kubernetes endpoints.

Sdcb Chats is a powerful and flexible frontend for large language models, supporting multiple functions and platforms. Whether you want to manage multiple model interfaces or need a simple deployment process, Sdcb Chats can meet your needs. It supports dynamic management of multiple large language model interfaces, integrates visual models to enhance user interaction experience, provides fine-grained user permission settings for security, real-time tracking and management of user account balances, easy addition, deletion, and configuration of models, transparently forwards user chat requests based on the OpenAI protocol, supports multiple databases including SQLite, SQL Server, and PostgreSQL, compatible with various file services such as local files, AWS S3, Minio, Aliyun OSS, Azure Blob Storage, and supports multiple login methods including Keycloak SSO and phone SMS verification.

OpenContracts is an Apache-2 licensed enterprise document analytics tool that supports multiple formats, including PDF and txt-based formats. It features multiple document ingestion pipelines with a pluggable architecture for easy format and ingestion engine support. Users can create custom document analytics tools with beautiful result displays, support mass document data extraction with a LlamaIndex wrapper, and manage document collections, layout parsing, automatic vector embeddings, and human annotation. The tool also offers pluggable parsing pipelines, human annotation interface, LlamaIndex integration, data extraction capabilities, and custom data extract pipelines for bulk document querying.

ChatterUI is a mobile app that allows users to manage chat files and character cards, and to interact with Large Language Models (LLMs). It supports multiple backends, including local, koboldcpp, text-generation-webui, Generic Text Completions, AI Horde, Mancer, Open Router, and OpenAI. ChatterUI provides a mobile-friendly interface for interacting with LLMs, making it easy to use them for a variety of tasks, such as generating text, translating languages, writing code, and answering questions.

ChatGPT-Next-Web-Pro is a tool that provides an enhanced version of ChatGPT-Next-Web with additional features and functionalities. It offers complete ChatGPT-Next-Web functionality, file uploading and storage capabilities, drawing and video support, multi-modal support, reverse model support, knowledge base integration, translation, customizations, and more. The tool can be deployed with or without a backend, allowing users to interact with AI models, manage accounts, create models, manage API keys, handle orders, manage memberships, and more. It supports various cloud services like Aliyun OSS, Tencent COS, and Minio for file storage, and integrates with external APIs like Azure, Google Gemini Pro, and Luma. The tool also provides options for customizing website titles, subtitles, icons, and plugin buttons, and offers features like voice input, file uploading, real-time token count display, and more.

AirBattery is a tool for Mac that allows users to monitor the battery levels of all their connected devices, such as iPhone, iPad, and Apple Watch, and display this information in the Dock, menu bar, or widgets. It automatically detects devices that support wireless battery monitoring and provides a seamless user experience without the need for manual configuration. Users can customize the display settings, hide specific devices, and easily manage their battery information. The tool requires macOS 11.0 or higher and offers a convenient way to keep track of multiple device battery levels from a single interface.

Tau is a framework for building low maintenance & highly scalable cloud computing platforms that software developers will love. It aims to solve the high cost and time required to build, deploy, and scale software by providing a developer-friendly platform that offers autonomy and flexibility. Tau simplifies the process of building and maintaining a cloud computing platform, enabling developers to achieve 'Local Coding Equals Global Production' effortlessly. With features like auto-discovery, content-addressing, and support for WebAssembly, Tau empowers users to create serverless computing environments, host frontends, manage databases, and more. The platform also supports E2E testing and can be extended using a plugin system called orbit.

Dstack is an open-source orchestration engine for running AI workloads in any cloud. It supports a wide range of cloud providers (such as AWS, GCP, Azure, Lambda, TensorDock, Vast.ai, CUDO, RunPod, etc.) as well as on-premises infrastructure. With Dstack, you can easily set up and manage dev environments, tasks, services, and pools for your AI workloads.

Airbroke is an open-source error catcher tool designed for modern web applications. It provides a PostgreSQL-based backend with an Airbrake-compatible HTTP collector endpoint and a React-based frontend for error management. The tool focuses on simplicity, maintaining a small database footprint even under heavy data ingestion. Users can ask AI about issues, replay HTTP exceptions, and save/manage bookmarks for important occurrences. Airbroke supports multiple OAuth providers for secure user authentication and offers occurrence charts for better insights into error occurrences. The tool can be deployed in various ways, including building from source, using Docker images, deploying on Vercel, Render.com, Kubernetes with Helm, or Docker Compose. It requires Node.js, PostgreSQL, and specific system resources for deployment.

Get_Airdrop is a powerful tool that simplifies the process of discovering and claiming cryptocurrency airdrops. It supports all major blockchain networks, providing users with a seamless experience in managing their airdrop opportunities. Users can connect their wallet, check eligibility, claim airdrops effortlessly, and manage their claimed airdrops through the platform. The tool offers universal eligibility check, one-click claiming, multi-chain support, secure and private data handling, and a user-friendly interface.

HuggingFists is a low-code data flow tool that enables convenient use of LLM and HuggingFace models. It provides functionalities similar to Langchain, allowing users to design, debug, and manage data processing workflows, create and schedule workflow jobs, manage resources environment, and handle various data artifact resources. The tool also offers account management for users, allowing centralized management of data source accounts and API accounts. Users can access Hugging Face models through the Inference API or locally deployed models, as well as datasets on Hugging Face. HuggingFists supports breakpoint debugging, branch selection, function calls, workflow variables, and more to assist users in developing complex data processing workflows.

LangStream is a tool for natural language processing tasks, providing a CLI for easy installation and usage. Users can try sample applications like Chat Completions and create their own applications using the developer documentation. It supports running on Kubernetes for production-ready deployment, with support for various Kubernetes distributions and external components like Apache Kafka or Apache Pulsar cluster. Users can deploy LangStream locally using minikube and manage the cluster with mini-langstream. Development requirements include Docker, Java 17, Git, Python 3.11+, and PIP, with the option to test local code changes using mini-langstream.

WDoc is a powerful Retrieval-Augmented Generation (RAG) system designed to summarize, search, and query documents across various file types. It supports querying tens of thousands of documents simultaneously, offers tailored summaries to efficiently manage large amounts of information, and includes features like supporting multiple file types, various LLMs, local and private LLMs, advanced RAG capabilities, advanced summaries, trust verification, markdown formatted answers, sophisticated embeddings, extensive documentation, scriptability, type checking, lazy imports, caching, fast processing, shell autocompletion, notification callbacks, and more. WDoc is ideal for researchers, students, and professionals dealing with extensive information sources.

Arcadia is an all-in-one enterprise-grade LLMOps platform that provides a unified interface for developers and operators to build, debug, deploy, and manage AI agents. It supports various LLMs, embedding models, reranking models, and more. Built on langchaingo (golang) for better performance and maintainability. The platform follows the operator pattern that extends Kubernetes APIs, ensuring secure and efficient operations.

The official Node.js client for Pinecone, written in TypeScript. This client library provides a high-level interface for interacting with the Pinecone vector database service. With this client, you can create and manage indexes, upsert and query vector data, and perform other operations related to vector search and retrieval. The client is designed to be easy to use and provides a consistent and idiomatic experience for Node.js developers. It supports all the features and functionality of the Pinecone API, making it a comprehensive solution for building vector-powered applications in Node.js.

Third-line technical support engineer, providing advanced IT assistance.

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