Best AI tools for< Improve Call Handling >

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

CaseGen is an AI communication platform designed exclusively for personal injury law firms. It offers an AI-powered phone intake agent and text messaging service that handles client interactions 24/7, capturing leads and delivering seamless, professional service. The platform helps law firms manage new intake calls, handle client inquiries, block unwanted sales calls, and more, ensuring no lead is missed outside office hours. CaseGen aims to revolutionize how law firms retain new clients and engage with key parties involved in the legal process by providing cost-effective, consistent, and scalable solutions.

ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, warm transfers, text messages, and email notifications. The tool supports multiple languages, provides prompt expert consultations, and offers a user-friendly interface for seamless call management. With ZenCall, businesses can optimize their call handling processes, improve customer interactions, and enhance overall productivity.

AI Answering Service is an AI application that provides 24/7 AI receptionists for small businesses. It helps businesses handle calls, capture leads, and provide instant responses to common inquiries. The service is designed to scale with business needs, offering personalized service for small businesses while also capable of handling high call volumes. AI Answering Service aims to improve customer service, boost customer satisfaction, and reduce stress by automating incoming calls during peak hours.

Second Nature is an AI-powered sales training software that offers life-like role-playing simulations to enhance sales skills and productivity. It provides personalized AI role plays, customized simulations, and virtual pitch partners to help sales teams practice conversations, improve performance, and drive results. The platform features AI avatars, template libraries, and various training modules for different industries and use cases.

Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

PaddleBoat is an AI-powered sales readiness platform designed to help sales representatives improve their cold calling skills through realistic AI roleplays. It offers automated call feedback, insights on objection handling, best calling practices, and areas for improvement in every roleplay. PaddleBoat aims to accelerate sales excellence by providing real-time insights, customizing roleplays, and minimizing ramp-up time for sales reps. The platform allows users to create engaging training programs, courses, wikis, and interactive videos to enhance their sales pitch skills and boost their confidence in sales conversations.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It also provides AI Meeting Assistant features like transcribing, summarizing, and recording online meetings. Krisp caters to individuals, teams, call centers, and developers, offering a range of AI-powered solutions to enhance communication clarity and productivity.

Hiya is an AI-powered caller ID, call blocker, and protection application that enhances voice communication experiences. It helps users identify incoming calls, block spam and fraud, and protect against AI voice fraud and scams. Hiya offers solutions for businesses, carriers, and consumers, with features like branded caller ID, spam detection, call filtering, and more. With a global reach and a user base of over 450 million, Hiya aims to bring trust, identity, and intelligence back to phone calls.

iWishAI is an AI-powered sales enablement platform designed to help Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) improve their sales skills and performance. The platform offers features such as AI-powered sales role-play, AI feedback, power dialer, email generator, and more to enhance sales conversations and increase productivity. With iWishAI, sales teams can practice realistic scenarios, receive constructive feedback, handle objections effectively, and run hyper-targeted email campaigns at scale.

EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

PR-Agent is a tool designed to assist in efficiently reviewing and handling pull requests by providing AI feedback and suggestions. It offers various tools such as Review, Describe, Improve, Ask, Update CHANGELOG, and more, with the ability to run them via different interfaces like CLI, PR Comments, or automatically triggering them when a new PR is opened. The tool supports multiple git platforms and models, emphasizing real-life practical usage and modular, customizable tools.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

PR-Agent is a tool that helps to efficiently review and handle pull requests by providing AI feedbacks and suggestions. It supports various commands such as generating PR descriptions, providing code suggestions, answering questions about the PR, and updating the CHANGELOG.md file. PR-Agent can be used via CLI, GitHub Action, GitHub App, Docker, and supports multiple git providers and models. It emphasizes real-life practical usage, with each tool having a single GPT-4 call for quick and affordable responses. The PR Compression strategy enables effective handling of both short and long PRs, while the JSON prompting strategy allows for modular and customizable tools. PR-Agent Pro, the hosted version by CodiumAI, provides additional benefits such as full management, improved privacy, priority support, and extra features.

LarAgent is a framework designed to simplify the creation and management of AI agents within Laravel projects. It offers an Eloquent-like syntax for creating and managing AI agents, Laravel-style artisan commands, flexible agent configuration, structured output handling, image input support, and extensibility. LarAgent supports multiple chat history storage options, custom tool creation, event system for agent interactions, multiple provider support, and can be used both in Laravel and standalone environments. The framework is constantly evolving to enhance developer experience, improve AI capabilities, enhance security and storage features, and enable advanced integrations like provider fallback system, Laravel Actions integration, and voice chat support.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Gemini Android is a repository showcasing Google's Generative AI on Android using Stream Chat SDK for Compose. It demonstrates the Gemini API for Android, implements UI elements with Jetpack Compose, utilizes Android architecture components like Hilt and AppStartup, performs background tasks with Kotlin Coroutines, and integrates chat systems with Stream Chat Compose SDK for real-time event handling. The project also provides technical content, instructions on building the project, tech stack details, architecture overview, modularization strategies, and a contribution guideline. It follows Google's official architecture guidance and offers a real-world example of app architecture implementation.

fAIr is an open AI-assisted mapping service developed by the Humanitarian OpenStreetMap Team (HOT) to improve mapping efficiency and accuracy for humanitarian purposes. It uses AI models, specifically computer vision techniques, to detect objects like buildings, roads, waterways, and trees from satellite and UAV imagery. The service allows OSM community members to create and train their own AI models for mapping in their region of interest and ensures models are relevant to local communities. Constant feedback loop with local communities helps eliminate model biases and improve model accuracy.

OpenCopilot is a tool that allows users to create their own AI copilot for their products. It integrates with APIs to execute calls as needed, using LLMs to determine the appropriate endpoint and payload. Users can define API actions, validate schemas, and integrate a user-friendly chat bubble into their SaaS app. The tool is capable of calling APIs, transforming responses, and populating request fields based on context. It is not suitable for handling large APIs without JSON transformers. Users can teach the copilot via flows and embed it in their app with minimal code.

OpenCopilot allows you to have your own product's AI copilot. It integrates with your underlying APIs and can execute API calls whenever needed. It uses LLMs to determine if the user's request requires calling an API endpoint. Then, it decides which endpoint to call and passes the appropriate payload based on the given API definition.

This repository hosts the official code and data artifact for the paper 'Monitor-Guided Decoding of Code LMs with Static Analysis of Repository Context'. It introduces Monitor-Guided Decoding (MGD) for code generation using Language Models, where a monitor uses static analysis to guide the decoding. The repository contains datasets, evaluation scripts, inference results, a language server client 'multilspy' for static analyses, and implementation of various monitors monitoring for different properties in 3 programming languages. The monitors guide Language Models to adhere to properties like valid identifier dereferences, correct number of arguments to method calls, typestate validity of method call sequences, and more.

Auto_Jobs_Applier_AIHawk is an AI-powered job search assistant that revolutionizes the job search and application process. It automates application submissions, provides personalized recommendations, and enhances the chances of landing a dream job. The tool offers features like intelligent job search automation, rapid application submission, AI-powered personalization, volume management with quality, intelligent filtering, dynamic resume generation, and secure data handling. It aims to address the challenges of modern job hunting by saving time, increasing efficiency, and improving application quality.

Google GenerativeAI (Gemini) is an unofficial C# .Net SDK based on REST APIs for accessing Google Gemini models. It offers a complete rewrite of the previous SDK with improved performance, flexibility, and ease of use. The SDK seamlessly integrates with LangChain.net, providing easy methods for JSON-based interactions and function calling with Google Gemini models. It includes features like enhanced JSON mode handling, function calling with code generator, multi-modal functionality, Vertex AI support, multimodal live API, image generation and captioning, retrieval-augmented generation with Vertex RAG Engine and Google AQA, easy JSON handling, Gemini tools and function calling, multimodal live API, and more.

The TensorRT-LLM Backend is a Triton backend designed to serve TensorRT-LLM models with Triton Inference Server. It supports features like inflight batching, paged attention, and more. Users can access the backend through pre-built Docker containers or build it using scripts provided in the repository. The backend can be used to create models for tasks like tokenizing, inferencing, de-tokenizing, ensemble modeling, and more. Users can interact with the backend using provided client scripts and query the server for metrics related to request handling, memory usage, KV cache blocks, and more. Testing for the backend can be done following the instructions in the 'ci/README.md' file.

llm_benchmarks is a collection of benchmarks and datasets for evaluating Large Language Models (LLMs). It includes various tasks and datasets to assess LLMs' knowledge, reasoning, language understanding, and conversational abilities. The repository aims to provide comprehensive evaluation resources for LLMs across different domains and applications, such as education, healthcare, content moderation, coding, and conversational AI. Researchers and developers can leverage these benchmarks to test and improve the performance of LLMs in various real-world scenarios.

Instructor for PHP is a library designed for structured data extraction in PHP, powered by Large Language Models (LLMs). It simplifies the process of extracting structured, validated data from unstructured text or chat sequences. Instructor enhances workflow by providing a response model, validation capabilities, and max retries for requests. It supports classes as response models and provides features like partial results, string input, extracting scalar and enum values, and specifying data models using PHP type hints or DocBlock comments. The library allows customization of validation and provides detailed event notifications during request processing. Instructor is compatible with PHP 8.2+ and leverages PHP reflection, Symfony components, and SaloonPHP for communication with LLM API providers.

The Universal Numbers Library is a header-only C++ template library designed for universal number arithmetic, offering alternatives to native integer and floating-point for mixed-precision algorithm development and optimization. It tailors arithmetic types to the application's precision and dynamic range, enabling improved application performance and energy efficiency. The library provides fast implementations of special IEEE-754 formats like quarter precision, half-precision, and quad precision, as well as vendor-specific extensions. It supports static and elastic integers, decimals, fixed-points, rationals, linear floats, tapered floats, logarithmic, interval, and adaptive-precision integers, rationals, and floats. The library is suitable for AI, DSP, HPC, and HFT algorithms.

Monacopilot is a powerful and customizable AI auto-completion plugin for the Monaco Editor. It supports multiple AI providers such as Anthropic, OpenAI, Groq, and Google, providing real-time code completions with an efficient caching system. The plugin offers context-aware suggestions, customizable completion behavior, and framework agnostic features. Users can also customize the model support and trigger completions manually. Monacopilot is designed to enhance coding productivity by providing accurate and contextually appropriate completions in daily spoken language.

AI Chat Android demonstrates Google's Generative AI on Android with Firebase Realtime Database. It showcases Gemini API integration, Jetpack Compose UI elements, Android architecture components with Hilt, Kotlin Coroutines for background tasks, and Firebase Realtime Database integration for real-time events. The project follows Google's official architecture guidance with a modularized structure for reusability, parallel building, and decentralized focusing.

The Conversation Knowledge Mining Solution Accelerator enables customers to leverage intelligence to uncover insights, relationships, and patterns from conversational data. It empowers users to gain valuable knowledge and drive targeted business impact by utilizing Azure AI Foundry, Azure OpenAI, Microsoft Fabric, and Azure Search for topic modeling, key phrase extraction, speech-to-text transcription, and interactive chat experiences.

Tell me your company and customer and I'll prepare your first call with them!

Experto en Call of Duty, ofreciendo estrategias y consejos de juego.

A conversational coach for non-native English speakers.

I'm your English speaking practice buddy!

A British English tutor enhancing spoken skills.

I simulate tough Customer Support scenarios for Agent Training.

Friendly bot for efficient TOEFL speaking practice, offering direct questions and detailed feedback.

Helps with English speaking practice through scenarios.

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Voice-centric English role-play tool for speaking practice and offering personalized feedback!

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

I will write a perfect copy for your landing page based on your offer and your target audience

Gives you tips and suggestions on how you can improve your application for your users.

Upload a screenshot of your Tinder profile to improve it and get feedback

Improve your Ideas with First Principles Thinking

Offers exercises and techniques to improve memory retention and cognitive functions.

Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

Improve your physical & mental health

Analyzes customer churn and provides strategies to improve loyalty and retention.

Improve your curriculum telling chatgpt your cv and the desired job