Best AI tools for< Improve Call Handling >

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

My AI Front Desk is an AI-powered virtual receptionist software designed for small businesses to automate scheduling, answer customer inquiries, and handle phone calls 24/7. It offers features such as capturing calls and appointments, sending texts, scheduling appointments, and providing tailored responses based on the business's services. Users can easily build and customize their AI receptionist in minutes, benefiting from advanced analytics and integration options. The application aims to help businesses improve customer service, increase efficiency, and never miss a call again.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

WorkBot is an AI-powered customer service platform that autonomously handles customer communications, automates processes with AI agents, and uncovers deeper insights from customer data. It centralizes knowledge management, offers API integration, enables automation with AI agents, and provides unmatched security and privacy features. WorkBot's AI chatbot feature allows for cost-effective support for customers, with the ability to connect to any database, embed into websites, and integrate with various tools. The platform revolutionizes customer service, sales support, lead generation, and HR management, offering 24/7 support, automation, and personalized assistance. WorkBot also features AI voice agents for automated customer support call handling, appointment booking, and customized AI solutions tailored to individual needs.

Second Nature is an AI-powered sales training software that offers AI role-play simulations to help sales teams enhance their skills, boost sales, and increase productivity. The platform provides personalized AI training avatars for practicing various sales conversations, such as discovery calls, objection handling, and cold calling. Second Nature is used by leading companies to improve sales performance, accelerate proficiency attainment, and elevate customer satisfaction ratings.

PaddleBoat is an AI-powered sales readiness platform designed to help sales representatives improve their cold calling skills through realistic AI roleplays. It offers automated call feedback, insights on objection handling, best calling practices, and areas for improvement in every roleplay. PaddleBoat aims to accelerate sales excellence by providing real-time insights, customizing roleplays, and minimizing ramp-up time for sales reps. The platform allows users to create engaging training programs, courses, wikis, and interactive videos to enhance their sales pitch skills and boost their confidence in sales conversations.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

Krisp is an AI-powered tool designed to enhance online meetings and calls by removing background noises, transcribing conversations in real-time, generating meeting notes and summaries, and providing features like AI accent localization and call recording. It offers solutions for individuals, teams, call centers, and enterprises, ensuring clear communication and improved productivity. Krisp's advanced technology helps users focus on the conversation without distractions and ensures high-quality audio interactions.

Hiya is an AI-powered caller ID, call blocker, and protection application that enhances voice communication experiences. It helps users identify incoming calls, block spam and fraud, and protect against AI voice fraud and scams. Hiya offers solutions for businesses, carriers, and consumers, with features like branded caller ID, spam detection, call filtering, and more. With a global reach and a user base of over 450 million, Hiya aims to bring trust, identity, and intelligence back to phone calls.

iWishAI is an AI-powered sales tool designed to help Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) improve their sales skills through role-playing scenarios, AI-generated call scripts, and real-time feedback. The tool also includes features like an AI Power Dialer for setting more meetings faster and an AI Email Generator for creating hyper-targeted email campaigns at scale. iWishAI aims to enhance sales productivity, increase conversion rates, and streamline the sales process for businesses.

EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

The AI Therapy Call is an AI-driven mental health solution that offers accessible and affordable therapy services merged with life coaching. It provides immediate support through AI-driven empathy, personalized responses, and tailored guidance to improve mental well-being. The service is available 24/7, rooted in cutting-edge technology, and ensures privacy and confidentiality for users. Users can expect transformative experiences and continuous growth in their mental wellness journey.

Yoodli is a free communication coach that provides private, real-time, and judgment-free coaching to help users improve their communication skills. It works like Grammarly but for speech, giving users in-the-moment nudges to help them sound confident during calls. Yoodli also tracks users' progress over time, showing them how they are doing relative to recommended benchmarks.

PR-Agent is a tool that helps to efficiently review and handle pull requests by providing AI feedbacks and suggestions. It supports various commands such as generating PR descriptions, providing code suggestions, answering questions about the PR, and updating the CHANGELOG.md file. PR-Agent can be used via CLI, GitHub Action, GitHub App, Docker, and supports multiple git providers and models. It emphasizes real-life practical usage, with each tool having a single GPT-4 call for quick and affordable responses. The PR Compression strategy enables effective handling of both short and long PRs, while the JSON prompting strategy allows for modular and customizable tools. PR-Agent Pro, the hosted version by CodiumAI, provides additional benefits such as full management, improved privacy, priority support, and extra features.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

The Unify Python Package provides access to the Unify REST API, allowing users to query Large Language Models (LLMs) from any Python 3.7.1+ application. It includes Synchronous and Asynchronous clients with Streaming responses support. Users can easily use any endpoint with a single key, route to the best endpoint for optimal throughput, cost, or latency, and customize prompts to interact with the models. The package also supports dynamic routing to automatically direct requests to the top-performing provider. Additionally, users can enable streaming responses and interact with the models asynchronously for handling multiple user requests simultaneously.

Gemini Android is a repository showcasing Google's Generative AI on Android using Stream Chat SDK for Compose. It demonstrates the Gemini API for Android, implements UI elements with Jetpack Compose, utilizes Android architecture components like Hilt and AppStartup, performs background tasks with Kotlin Coroutines, and integrates chat systems with Stream Chat Compose SDK for real-time event handling. The project also provides technical content, instructions on building the project, tech stack details, architecture overview, modularization strategies, and a contribution guideline. It follows Google's official architecture guidance and offers a real-world example of app architecture implementation.

OpenCopilot is a tool that allows users to create their own AI copilot for their products. It integrates with APIs to execute calls as needed, using LLMs to determine the appropriate endpoint and payload. Users can define API actions, validate schemas, and integrate a user-friendly chat bubble into their SaaS app. The tool is capable of calling APIs, transforming responses, and populating request fields based on context. It is not suitable for handling large APIs without JSON transformers. Users can teach the copilot via flows and embed it in their app with minimal code.

OpenCopilot allows you to have your own product's AI copilot. It integrates with your underlying APIs and can execute API calls whenever needed. It uses LLMs to determine if the user's request requires calling an API endpoint. Then, it decides which endpoint to call and passes the appropriate payload based on the given API definition.

This repository hosts the official code and data artifact for the paper 'Monitor-Guided Decoding of Code LMs with Static Analysis of Repository Context'. It introduces Monitor-Guided Decoding (MGD) for code generation using Language Models, where a monitor uses static analysis to guide the decoding. The repository contains datasets, evaluation scripts, inference results, a language server client 'multilspy' for static analyses, and implementation of various monitors monitoring for different properties in 3 programming languages. The monitors guide Language Models to adhere to properties like valid identifier dereferences, correct number of arguments to method calls, typestate validity of method call sequences, and more.

Auto_Jobs_Applier_AIHawk is an AI-powered job search assistant that revolutionizes the job search and application process. It automates application submissions, provides personalized recommendations, and enhances the chances of landing a dream job. The tool offers features like intelligent job search automation, rapid application submission, AI-powered personalization, volume management with quality, intelligent filtering, dynamic resume generation, and secure data handling. It aims to address the challenges of modern job hunting by saving time, increasing efficiency, and improving application quality.

The TensorRT-LLM Backend is a Triton backend designed to serve TensorRT-LLM models with Triton Inference Server. It supports features like inflight batching, paged attention, and more. Users can access the backend through pre-built Docker containers or build it using scripts provided in the repository. The backend can be used to create models for tasks like tokenizing, inferencing, de-tokenizing, ensemble modeling, and more. Users can interact with the backend using provided client scripts and query the server for metrics related to request handling, memory usage, KV cache blocks, and more. Testing for the backend can be done following the instructions in the 'ci/README.md' file.

llm_benchmarks is a collection of benchmarks and datasets for evaluating Large Language Models (LLMs). It includes various tasks and datasets to assess LLMs' knowledge, reasoning, language understanding, and conversational abilities. The repository aims to provide comprehensive evaluation resources for LLMs across different domains and applications, such as education, healthcare, content moderation, coding, and conversational AI. Researchers and developers can leverage these benchmarks to test and improve the performance of LLMs in various real-world scenarios.

Instructor for PHP is a library designed for structured data extraction in PHP, powered by Large Language Models (LLMs). It simplifies the process of extracting structured, validated data from unstructured text or chat sequences. Instructor enhances workflow by providing a response model, validation capabilities, and max retries for requests. It supports classes as response models and provides features like partial results, string input, extracting scalar and enum values, and specifying data models using PHP type hints or DocBlock comments. The library allows customization of validation and provides detailed event notifications during request processing. Instructor is compatible with PHP 8.2+ and leverages PHP reflection, Symfony components, and SaloonPHP for communication with LLM API providers.

The Universal Numbers Library is a header-only C++ template library designed for universal number arithmetic, offering alternatives to native integer and floating-point for mixed-precision algorithm development and optimization. It tailors arithmetic types to the application's precision and dynamic range, enabling improved application performance and energy efficiency. The library provides fast implementations of special IEEE-754 formats like quarter precision, half-precision, and quad precision, as well as vendor-specific extensions. It supports static and elastic integers, decimals, fixed-points, rationals, linear floats, tapered floats, logarithmic, interval, and adaptive-precision integers, rationals, and floats. The library is suitable for AI, DSP, HPC, and HFT algorithms.

Ain is a terminal HTTP API client designed for scripting input and processing output via pipes. It allows flexible organization of APIs using files and folders, supports shell-scripts and executables for common tasks, handles url-encoding, and enables sharing the resulting curl, wget, or httpie command-line. Users can put things that change in environment variables or .env-files, and pipe the API output for further processing. Ain targets users who work with many APIs using a simple file format and uses curl, wget, or httpie to make the actual calls.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

Bee is an ORM framework that provides easy and high-efficiency database operations, allowing developers to focus on business logic development. It supports various databases and features like automatic filtering, partial field queries, pagination, and JSON format results. Bee also offers advanced functionalities like sharding, transactions, complex queries, and MongoDB ORM. The tool is designed for rapid application development in Java, offering faster development for Java Web and Spring Cloud microservices. The Enterprise Edition provides additional features like financial computing support, automatic value insertion, desensitization, dictionary value conversion, multi-tenancy, and more.

Bee is an easy and high efficiency ORM framework that simplifies database operations by providing a simple interface and eliminating the need to write separate DAO code. It supports various features such as automatic filtering of properties, partial field queries, native statement pagination, JSON format results, sharding, multiple database support, and more. Bee also offers powerful functionalities like dynamic query conditions, transactions, complex queries, MongoDB ORM, cache management, and additional tools for generating distributed primary keys, reading Excel files, and more. The newest versions introduce enhancements like placeholder precompilation, default date sharding, ElasticSearch ORM support, and improved query capabilities.

WDoc is a powerful Retrieval-Augmented Generation (RAG) system designed to summarize, search, and query documents across various file types. It supports querying tens of thousands of documents simultaneously, offers tailored summaries to efficiently manage large amounts of information, and includes features like supporting multiple file types, various LLMs, local and private LLMs, advanced RAG capabilities, advanced summaries, trust verification, markdown formatted answers, sophisticated embeddings, extensive documentation, scriptability, type checking, lazy imports, caching, fast processing, shell autocompletion, notification callbacks, and more. WDoc is ideal for researchers, students, and professionals dealing with extensive information sources.

LinkedIn_AIHawk is an automated tool designed to revolutionize the job search and application process on LinkedIn. It leverages automation and artificial intelligence to efficiently apply to relevant positions, personalize responses, manage application volume, filter listings, generate dynamic resumes, and handle sensitive information securely. The tool aims to save time, increase application relevance, and enhance job search effectiveness in today's competitive landscape.

Tell me your company and customer and I'll prepare your first call with them!

Experto en Call of Duty, ofreciendo estrategias y consejos de juego.

A conversational coach for non-native English speakers.

I'm your English speaking practice buddy!

A British English tutor enhancing spoken skills.

I simulate tough Customer Support scenarios for Agent Training.

Friendly bot for efficient TOEFL speaking practice, offering direct questions and detailed feedback.

Helps with English speaking practice through scenarios.

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Voice-centric English role-play tool for speaking practice and offering personalized feedback!

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

I will write a perfect copy for your landing page based on your offer and your target audience

Gives you tips and suggestions on how you can improve your application for your users.

Upload a screenshot of your Tinder profile to improve it and get feedback

Improve your Ideas with First Principles Thinking

Offers exercises and techniques to improve memory retention and cognitive functions.

Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

Improve your physical & mental health

Analyzes customer churn and provides strategies to improve loyalty and retention.

Improve your curriculum telling chatgpt your cv and the desired job