Best AI tools for< Improve Csat Scores >

Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Tettra is an AI-powered knowledge management system designed to help organizations curate company information into an internal knowledge base, instantly answer team questions with AI in Slack or the app, save reusable answers with automation, and streamline onboarding processes. It offers features like internal Q&A, knowledge management system, Slack integration, CSAT notifications, and integrations with SupportMan. Tettra is trusted by various teams to organize scattered knowledge and improve efficiency by eliminating bottlenecks and saving time from repetitive questions.

QOVES is a website that provides tools and advice to help people improve their looks. The website offers a variety of services, including facial analysis, hairline design, style advice, and Photoshop retouching. QOVES also has a blog with articles on a variety of topics related to beauty and aesthetics.

Zevi is an AI-powered site search and discovery platform that helps businesses improve their website search and chat experience. It offers a range of features including neural search, chat assistant, merchandising, and analytics. Zevi's AI-driven technology helps businesses understand their customers' queries and provide them with the most relevant results. It also helps businesses create a more personalized and conversational shopping experience for their customers.

FCK.School is an online platform that provides AI-powered writing tools to help students with various aspects of their academic work, including creating outlines, generating essay conclusions, crafting thesis statements, and much more. It offers a range of tools such as paraphrasing, text generation, summarizing, grammar and punctuation correction, title generation, thesis statement generation, outline generation, intro generation, paragraph generation, and conclusion generation. FCK.School aims to improve writing skills, save time and effort, and enhance the quality of written content.

Cyberday.ai is an AI-powered platform designed to help organizations improve and certify their cybersecurity. The platform offers a comprehensive set of tools and resources to guide users in implementing security tasks, creating policies, and generating compliance reports. With a focus on automation and efficiency, Cyberday.ai streamlines the process of managing information security, from risk assessment to employee training. By leveraging AI technology, Cyberday.ai aims to simplify the complex task of cybersecurity management for organizations of all sizes.

Neurala is a company that provides visual quality inspection software powered by AI. Their software is designed to help manufacturers improve their inspection process by reducing product defects, increasing inspection rates, and preventing production downtime. Neurala's software is flexible and can be easily retrofitted into existing production line infrastructure, without the need for AI experts or expensive capital expenditures. The company's software is used by a variety of manufacturers, including Sony, AITRIOS, and CB Insights.

Textbuddy is an online writing editor that uses AI to analyze and improve your writing. It highlights potential flaws in your text, such as long sentences, complex words, formatting errors, passive voice, adverbs, filler and vague words. The tool also provides synonyms, CEFR language levels, its own readability score, text statistics, and a keyword list for your text. Textbuddy's AI writing assistant can help you with grammar, spelling, and punctuation, and can even (re-)write text in plain language. You can use the AI assistant to overcome writer's block, create headlines and summaries, paraphrase text, analyze text sentiment, or just let it write for you as a copywriting AI.

Helper Systems has developed technology that restores the trust between students who want to use AI tools for research and faculty who need to ensure academic integrity. With kOS (pronounced chaos), students can easily provide proof of work using a platform that significantly simplifies and enhances the research process in ways never before possible. Add PDF files from your desktop, shared drives or the web. Annotate them if you desire. Use AI responsibly, knowing when information is generated from your research vs. the web. Instantly create a presentation of all your resources. Share and prove your work. Try other cool features that offer a unique way to find, organize, discover, archive, and present information.

DesignRoasts is a web-based tool that provides personalized AI insights to help you optimize your website or app. Simply upload a screenshot of your product and select your goal (e.g., increase conversions, improve onboarding, etc.), and DesignRoasts will generate a list of actionable feedback tailored to your specific needs. The feedback focuses on improving the user experience, visual design, copywriting, and more.

PEAR Health Labs is an AI-powered adaptive digital coaching software that offers hyperpersonalized coaching solutions to help individuals move smarter, get healthier, and live happier. The platform utilizes AI technology and physiological science to create personalized fitness experiences based on wearables and biometric feedback. PEAR Training Intelligence aims to change the landscape of preventative care by identifying health issues before they become problems. The software is cost-effective, scalable, and provides guidance on physical activity to improve overall health outcomes.

LangWatch is a monitoring and analytics tool for Generative AI (GenAI) solutions. It provides detailed evaluations of the faithfulness and relevancy of GenAI responses, coupled with user feedback insights. LangWatch is designed for both technical and non-technical users to collaborate and comment on improvements. With LangWatch, you can understand your users, detect issues, and improve your GenAI products.

Readyy is an AI-powered tool designed to help users improve their reading speed and comprehension. It offers free tools and a user-friendly dashboard to track progress. The tool leverages GPT artificial intelligence to ensure fresh tests and provides a global leaderboard for competitive practice. Readyy is beneficial for individuals of all ages, from early childhood development to adult literacy and cognitive aging. It emphasizes the importance of reading comprehension for cognitive growth, academic achievement, and critical thinking in the digital age.

SyPB is a Counter-Strike 1.6 bot based on YaPB2.7.2. It provides a NPC system and an AMXX API for enhancing gameplay. The tool is designed for Windows users and can be downloaded from the provided link. SyPB aims to improve the gaming experience by offering advanced bot functionalities and integration with the AMXX API.

FeedGen is an open-source tool that uses Google Cloud's state-of-the-art Large Language Models (LLMs) to improve product titles, generate more comprehensive descriptions, and fill missing attributes in product feeds. It helps merchants and advertisers surface and fix quality issues in their feeds using Generative AI in a simple and configurable way. The tool relies on GCP's Vertex AI API to provide both zero-shot and few-shot inference capabilities on GCP's foundational LLMs. With few-shot prompting, users can customize the model's responses towards their own data, achieving higher quality and more consistent output. FeedGen is an Apps Script based application that runs as an HTML sidebar in Google Sheets, allowing users to optimize their feeds with ease.

Athina is an open-source library designed to help engineers improve the reliability and performance of Large Language Models (LLMs) through eval-driven development. It offers plug-and-play preset evals for catching and preventing bad outputs, measuring model performance, running experiments, A/B testing models, detecting regressions, and monitoring production data. Athina provides a solution to the flaws in current LLM developer workflows by offering rapid experimentation, customizable evaluators, integrated dashboard, consistent metrics, historical record tracking, and easy setup. It includes preset evaluators for RAG applications and summarization accuracy, as well as the ability to write custom evals. Athina's evals can run on both development and production environments, providing consistent metrics and removing the need for manual infrastructure setup.

Baal is an active learning library that supports both industrial applications and research use cases. It provides a framework for Bayesian active learning methods such as Monte-Carlo Dropout, MCDropConnect, Deep ensembles, and Semi-supervised learning. Baal helps in labeling the most uncertain items in the dataset pool to improve model performance and reduce annotation effort. The library is actively maintained by a dedicated team and has been used in various research papers for production and experimentation.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

KnowAgent is a tool designed for Knowledge-Augmented Planning for LLM-Based Agents. It involves creating an action knowledge base, converting action knowledge into text for model understanding, and a knowledgeable self-learning phase to continually improve the model's planning abilities. The tool aims to enhance agents' potential for application in complex situations by leveraging external reservoirs of information and iterative processes.

The Top-Osu!-Hacks-2024 repository is a comprehensive collection of cheats and mods designed to enhance gameplay experience in Osu!. It offers aim assist, relax hacks, undetected bots, and various cheats to improve gameplay. Users can easily download and install these hacks to automate gameplay, improve aim, and enjoy the game with relaxed settings. The repository is optimized for search engines and provides the latest and most effective hacks for Osu! in 2024.

The Top-Osu!-Hacks-2024 repository offers a comprehensive suite of powerful cheats and mods designed to enhance gameplay experience in Osu!. It provides aim assist hacks, bots, and various cheats to improve gameplay. Users can easily download and install the cheats to automate gameplay, improve aim accuracy, and play with relaxed settings. The repository is optimized for search engines using targeted keywords and meta descriptions to help players find Osu! hacks easily.

Mutahunter is an open-source language-agnostic mutation testing tool maintained by CodeIntegrity. It leverages LLM models to inject context-aware faults into codebase, ensuring comprehensive testing. The tool aims to empower companies and developers to enhance test suites and improve software quality by verifying the effectiveness of test cases through creating mutants in the code and checking if the test cases can catch these changes. Mutahunter provides detailed reports on mutation coverage, killed mutants, and survived mutants, enabling users to identify potential weaknesses in their test suites.

Foyle is a project focused on building agents to assist software developers in deploying and operating software. It aims to improve agent performance by collecting human feedback on agent suggestions and human examples of reasoning traces. Foyle utilizes a literate environment using vscode notebooks to interact with infrastructure, capturing prompts, AI-provided answers, and user corrections. The goal is to continuously retrain AI to enhance performance. Additionally, Foyle emphasizes the importance of reasoning traces for training agents to work with internal systems, providing a self-documenting process for operations and troubleshooting.

Mortal (凡夫) is a free and open source AI for Japanese mahjong, powered by deep reinforcement learning. It provides a comprehensive solution for playing Japanese mahjong with AI assistance. The project focuses on utilizing deep reinforcement learning techniques to enhance gameplay and decision-making in Japanese mahjong. Mortal offers a user-friendly interface and detailed documentation to assist users in understanding and utilizing the AI effectively. The project is actively maintained and welcomes contributions from the community to further improve the AI's capabilities and performance.

FisherAI is a Chrome extension designed to improve learning efficiency. It supports automatic summarization, web and video translation, multi-turn dialogue, and various large language models such as gpt/azure/gemini/deepseek/mistral/groq/yi/moonshot. Users can enjoy flexible and powerful AI tools with FisherAI.

RAG-FiT is a library designed to improve Language Models' ability to use external information by fine-tuning models on specially created RAG-augmented datasets. The library assists in creating training data, training models using parameter-efficient finetuning (PEFT), and evaluating performance using RAG-specific metrics. It is modular, customizable via configuration files, and facilitates fast prototyping and experimentation with various RAG settings and configurations.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

Reinforcement Learning from AI Feedback (RLAIF) is a concept that describes a type of machine learning approach where **an AI agent learns by receiving feedback or guidance from another AI system**. This concept is closely related to the field of Reinforcement Learning (RL), which is a type of machine learning where an agent learns to make a sequence of decisions in an environment to maximize a cumulative reward. In traditional RL, an agent interacts with an environment and receives feedback in the form of rewards or penalties based on the actions it takes. It learns to improve its decision-making over time to achieve its goals. In the context of Reinforcement Learning from AI Feedback, the AI agent still aims to learn optimal behavior through interactions, but **the feedback comes from another AI system rather than from the environment or human evaluators**. This can be **particularly useful in situations where it may be challenging to define clear reward functions or when it is more efficient to use another AI system to provide guidance**. The feedback from the AI system can take various forms, such as: - **Demonstrations** : The AI system provides demonstrations of desired behavior, and the learning agent tries to imitate these demonstrations. - **Comparison Data** : The AI system ranks or compares different actions taken by the learning agent, helping it to understand which actions are better or worse. - **Reward Shaping** : The AI system provides additional reward signals to guide the learning agent's behavior, supplementing the rewards from the environment. This approach is often used in scenarios where the RL agent needs to learn from **limited human or expert feedback or when the reward signal from the environment is sparse or unclear**. It can also be used to **accelerate the learning process and make RL more sample-efficient**. Reinforcement Learning from AI Feedback is an area of ongoing research and has applications in various domains, including robotics, autonomous vehicles, and game playing, among others.

Koordinator is a QoS based scheduling system for hybrid orchestration workloads on Kubernetes. It aims to improve runtime efficiency and reliability of latency sensitive workloads and batch jobs, simplify resource-related configuration tuning, and increase pod deployment density. It enhances Kubernetes user experience by optimizing resource utilization, improving performance, providing flexible scheduling policies, and easy integration into existing clusters.

Python Trending Weekly is a curated newsletter by Python猫 that selects the most valuable articles, tutorials, open-source projects, software tools, podcasts, videos, and hot topics from over 250 English and Chinese sources. The newsletter aims to help readers improve their Python skills and increase their income from both professional and side projects. It offers paid subscription options and is available on various platforms like GitHub, WeChat, blogs, email, Telegram, and Twitter. Each issue shares a collection of articles, open-source projects, videos, and books related to Python and technology.

Akagi is a project designed to help users understand and improve their performance in Majsoul game matches in real-time. It provides educational insights and tools for analyzing gameplay. Users can install Akagi on Windows or Mac systems and follow the setup instructions to enhance their gaming experience. The project aims to offer features like Autoplay, Auto Ron, and integration with MajsoulUnlocker. It also focuses on enhancing user safety by providing guidelines to minimize the risk of account suspension. Akagi is a tool that combines MITM interception, AI decision-making, and user interaction to optimize gameplay strategies and performance.

DevQualityEval is an evaluation benchmark and framework designed to compare and improve the quality of code generation of Language Model Models (LLMs). It provides developers with a standardized benchmark to enhance real-world usage in software development and offers users metrics and comparisons to assess the usefulness of LLMs for their tasks. The tool evaluates LLMs' performance in solving software development tasks and measures the quality of their results through a point-based system. Users can run specific tasks, such as test generation, across different programming languages to evaluate LLMs' language understanding and code generation capabilities.

Sourcery is an automated code reviewer tool that provides instant feedback on pull requests, helping to speed up the code review process, improve code quality, and accelerate development velocity. It offers high-level feedback, line-by-line suggestions, and aims to mimic the type of code review one would expect from a colleague. Sourcery can also be used as an IDE coding assistant to understand existing code, add unit tests, optimize code, and improve code quality with instant suggestions. It is free for public repos/open source projects and offers a 14-day trial for private repos.

Gives you tips and suggestions on how you can improve your application for your users.

Upload a screenshot of your Tinder profile to improve it and get feedback

Improve your Ideas with First Principles Thinking

Offers exercises and techniques to improve memory retention and cognitive functions.

Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

Improve your physical & mental health

Analyzes customer churn and provides strategies to improve loyalty and retention.

Improve your curriculum telling chatgpt your cv and the desired job

Agile expert providing practical, step-by-step advice with the agile way of working of your team and organisation. Whether you're looking to improve your Agile skills or find solutions to specific problems. Including Scrum, Kanban and SAFe knowledge.

I improve objects with animals.

I improve marketing effectiveness by designing stunning research-led assets in a flash!

Helps improve language skills through interactive scenarios and feedback.

I improve Dutch sentences, explain errors, and give tips.

Bypass Internet censorship & improve your security online

Help you to improve your generative art for use in AI

Tech expert helping improve your internet speed

実践スキル向上のための対話型学習アシスタント　　　　　　　　　（Interactive learning assistant to improve practical skills）

A training tool for infosec professionals to improve their skills in GRC & security and help obtain related certifications.

Guides in structuring essays to improve writing skills, adapting to skill levels.

Expert in Meta advertising that can improve your ROI. Official Meta GPT built by dicer.ai