Best AI tools for< Improve Csat Scores >

Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Tettra is an AI-powered knowledge management system designed to help organizations curate company information into an internal knowledge base, instantly answer team questions with AI in Slack or the app, save reusable answers with automation, and streamline onboarding processes. It offers features like internal Q&A, knowledge management system, Slack integration, CSAT notifications, and integrations with SupportMan. Tettra is trusted by various teams to organize scattered knowledge and improve efficiency by eliminating bottlenecks and saving time from repetitive questions.

QOVES is a website that provides tools and advice to help people improve their looks. The website offers a variety of services, including facial analysis, hairline design, style advice, and Photoshop retouching. QOVES also has a blog with articles on a variety of topics related to beauty and aesthetics.

FCK.School is an online platform that provides AI-powered writing tools to help students with various aspects of their academic work, including creating outlines, generating essay conclusions, crafting thesis statements, and much more. It offers a range of tools such as paraphrasing, text generation, summarizing, grammar and punctuation correction, title generation, thesis statement generation, outline generation, intro generation, paragraph generation, and conclusion generation. FCK.School aims to improve writing skills, save time and effort, and enhance the quality of written content.

Cyberday.ai is an AI-powered platform designed to help organizations improve and certify their cybersecurity. The platform offers a comprehensive set of tools and resources to guide users in implementing security tasks, creating policies, and generating compliance reports. With a focus on automation and efficiency, Cyberday.ai streamlines the process of managing information security, from risk assessment to employee training. By leveraging AI technology, Cyberday.ai aims to simplify the complex task of cybersecurity management for organizations of all sizes.

Neurala is a company that provides visual quality inspection software powered by AI. Their software is designed to help manufacturers improve their inspection process by reducing product defects, increasing inspection rates, and preventing production downtime. Neurala's software is flexible and can be easily retrofitted into existing production line infrastructure, without the need for AI experts or expensive capital expenditures. The company's software is used by a variety of manufacturers, including Sony, AITRIOS, and CB Insights.

Zevi is an AI-powered site search and discovery platform that helps businesses improve their website search and chat experience. It offers a range of features including neural search, chat assistant, merchandising, and analytics. Zevi's AI-driven technology helps businesses understand their customers' queries and provide them with the most relevant results. It also helps businesses create a more personalized and conversational shopping experience for their customers.

Helper Systems has developed technology that restores the trust between students who want to use AI tools for research and faculty who need to ensure academic integrity. With kOS (pronounced chaos), students can easily provide proof of work using a platform that significantly simplifies and enhances the research process in ways never before possible. Add PDF files from your desktop, shared drives or the web. Annotate them if you desire. Use AI responsibly, knowing when information is generated from your research vs. the web. Instantly create a presentation of all your resources. Share and prove your work. Try other cool features that offer a unique way to find, organize, discover, archive, and present information.

DesignRoasts is a web-based tool that provides personalized AI insights to help you optimize your website or app. Simply upload a screenshot of your product and select your goal (e.g., increase conversions, improve onboarding, etc.), and DesignRoasts will generate a list of actionable feedback tailored to your specific needs. The feedback focuses on improving the user experience, visual design, copywriting, and more.

PEAR Health Labs is an AI-powered adaptive digital coaching software that offers hyperpersonalized coaching solutions to help individuals move smarter, get healthier, and live happier. The platform utilizes AI technology and physiological science to create personalized fitness experiences based on wearables and biometric feedback. PEAR Training Intelligence aims to change the landscape of preventative care by identifying health issues before they become problems. The software is cost-effective, scalable, and provides guidance on physical activity to improve overall health outcomes.

LangWatch is a monitoring and analytics tool for Generative AI (GenAI) solutions. It provides detailed evaluations of the faithfulness and relevancy of GenAI responses, coupled with user feedback insights. LangWatch is designed for both technical and non-technical users to collaborate and comment on improvements. With LangWatch, you can understand your users, detect issues, and improve your GenAI products.

Textbuddy is an online writing editor that uses AI to analyze and improve your writing. It highlights potential flaws in your text, such as long sentences, complex words, formatting errors, passive voice, adverbs, filler and vague words. The tool also provides synonyms, CEFR language levels, its own readability score, text statistics, and a keyword list for your text. Textbuddy's AI writing assistant can help you with grammar, spelling, and punctuation, and can even (re-)write text in plain language. You can use the AI assistant to overcome writer's block, create headlines and summaries, paraphrase text, analyze text sentiment, or just let it write for you as a copywriting AI.

Readyy is an AI-powered tool designed to help users improve their reading speed and comprehension. It offers free tools and a user-friendly dashboard to track progress and compete on a global leaderboard. The tool leverages GPT artificial intelligence to ensure fresh tests and provides benefits for users of all ages, from early childhood development to adult literacy and cognitive aging. Readyy is perfect for schools and universities, offering institution plans for educators to enhance reading skills among students and colleagues.

The Korean SAT LLM Leaderboard is a benchmarking project that allows users to test their fine-tuned Korean language models on a 10-year dataset of the Korean College Scholastic Ability Test (CSAT). The project provides a platform to compare human academic ability with the performance of large language models (LLMs) on various question types to assess reading comprehension, critical thinking, and sentence interpretation skills. It aims to share benchmark data, utilize a reliable evaluation dataset curated by the Korea Institute for Curriculum and Evaluation, provide annual updates to prevent data leakage, and promote open-source LLM advancement for achieving top-tier performance on the Korean CSAT.

SyPB is a Counter-Strike 1.6 bot based on YaPB2.7.2. It provides a NPC system and an AMXX API for enhancing gameplay. The tool is designed for Windows users and can be downloaded from the provided link. SyPB aims to improve the gaming experience by offering advanced bot functionalities and integration with the AMXX API.

FeedGen is an open-source tool that uses Google Cloud's state-of-the-art Large Language Models (LLMs) to improve product titles, generate more comprehensive descriptions, and fill missing attributes in product feeds. It helps merchants and advertisers surface and fix quality issues in their feeds using Generative AI in a simple and configurable way. The tool relies on GCP's Vertex AI API to provide both zero-shot and few-shot inference capabilities on GCP's foundational LLMs. With few-shot prompting, users can customize the model's responses towards their own data, achieving higher quality and more consistent output. FeedGen is an Apps Script based application that runs as an HTML sidebar in Google Sheets, allowing users to optimize their feeds with ease.

Athina is an open-source library designed to help engineers improve the reliability and performance of Large Language Models (LLMs) through eval-driven development. It offers plug-and-play preset evals for catching and preventing bad outputs, measuring model performance, running experiments, A/B testing models, detecting regressions, and monitoring production data. Athina provides a solution to the flaws in current LLM developer workflows by offering rapid experimentation, customizable evaluators, integrated dashboard, consistent metrics, historical record tracking, and easy setup. It includes preset evaluators for RAG applications and summarization accuracy, as well as the ability to write custom evals. Athina's evals can run on both development and production environments, providing consistent metrics and removing the need for manual infrastructure setup.

Baal is an active learning library that supports both industrial applications and research use cases. It provides a framework for Bayesian active learning methods such as Monte-Carlo Dropout, MCDropConnect, Deep ensembles, and Semi-supervised learning. Baal helps in labeling the most uncertain items in the dataset pool to improve model performance and reduce annotation effort. The library is actively maintained by a dedicated team and has been used in various research papers for production and experimentation.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

KnowAgent is a tool designed for Knowledge-Augmented Planning for LLM-Based Agents. It involves creating an action knowledge base, converting action knowledge into text for model understanding, and a knowledgeable self-learning phase to continually improve the model's planning abilities. The tool aims to enhance agents' potential for application in complex situations by leveraging external reservoirs of information and iterative processes.

The Top-Osu!-Hacks-2024 repository is a comprehensive collection of cheats and mods designed to enhance gameplay experience in Osu!. It offers aim assist, relax hacks, undetected bots, and various cheats to improve gameplay. Users can easily download and install these hacks to automate gameplay, improve aim, and enjoy the game with relaxed settings. The repository is optimized for search engines and provides the latest and most effective hacks for Osu! in 2024.

The Top-Osu!-Hacks-2024 repository offers a comprehensive suite of powerful cheats and mods designed to enhance gameplay experience in Osu!. It provides aim assist hacks, bots, and various cheats to improve gameplay. Users can easily download and install the cheats to automate gameplay, improve aim accuracy, and play with relaxed settings. The repository is optimized for search engines using targeted keywords and meta descriptions to help players find Osu! hacks easily.

Mutahunter is an open-source language-agnostic mutation testing tool maintained by CodeIntegrity. It leverages LLM models to inject context-aware faults into codebase, ensuring comprehensive testing. The tool aims to empower companies and developers to enhance test suites and improve software quality by verifying the effectiveness of test cases through creating mutants in the code and checking if the test cases can catch these changes. Mutahunter provides detailed reports on mutation coverage, killed mutants, and survived mutants, enabling users to identify potential weaknesses in their test suites.

Foyle is a project focused on building agents to assist software developers in deploying and operating software. It aims to improve agent performance by collecting human feedback on agent suggestions and human examples of reasoning traces. Foyle utilizes a literate environment using vscode notebooks to interact with infrastructure, capturing prompts, AI-provided answers, and user corrections. The goal is to continuously retrain AI to enhance performance. Additionally, Foyle emphasizes the importance of reasoning traces for training agents to work with internal systems, providing a self-documenting process for operations and troubleshooting.

Mortal (凡夫) is a free and open source AI for Japanese mahjong, powered by deep reinforcement learning. It provides a comprehensive solution for playing Japanese mahjong with AI assistance. The project focuses on utilizing deep reinforcement learning techniques to enhance gameplay and decision-making in Japanese mahjong. Mortal offers a user-friendly interface and detailed documentation to assist users in understanding and utilizing the AI effectively. The project is actively maintained and welcomes contributions from the community to further improve the AI's capabilities and performance.

DeepBattler is a tool designed for Hearthstone Battlegrounds players, providing real-time strategic advice and insights to improve gameplay experience. It integrates with the Hearthstone Deck Tracker plugin and offers voice-assisted guidance. The tool is powered by a large language model (LLM) and can match the strength of top players on EU servers. Users can set up the tool by adding dependencies, configuring the plugin path, and launching the LLM agent. DeepBattler is licensed for personal, educational, and non-commercial use, with guidelines on non-commercial distribution and acknowledgment of external contributions.

Gemini AI Code Reviewer is a GitHub Action that automatically reviews pull requests using Google's Gemini AI. It analyzes code changes, consults the Gemini model, provides feedback, and delivers review comments directly to pull requests on GitHub. Users need a Gemini API key and can trigger the workflow by commenting '/gemini-review' in the PR. The tool helps improve source code quality by giving suggestions and comments for enhancement.

ResuLLMe is a prototype tool that uses Large Language Models (LLMs) to enhance résumés by tailoring them to help candidates avoid common mistakes while applying for jobs. It acts as a smart career advisor to check and improve résumés. The tool supports both OpenAI and Gemini, providing users with smarter, more accurate career guidance. Users can upload their CV as a PDF or Word Document, and ResuLLMe uses LLMs to improve the résumé following published guidelines, convert it to a JSON Resume format, and render it using LaTeX to generate an enhanced PDF resume.

AceCoder is a tool that introduces a fully automated pipeline for synthesizing large-scale reliable tests used for reward model training and reinforcement learning in the coding scenario. It curates datasets, trains reward models, and performs RL training to improve coding abilities of language models. The tool aims to unlock the potential of RL training for code generation models and push the boundaries of LLM's coding abilities.

CR-Mentor is a project that leverages Knowledge Base + LLM to improve development efficiency in Code Review. It provides comprehensive code context understanding, customizable code standards, global code analysis, and risk code identification. The tool aims to enhance code review processes by automating tracking of related files, supporting custom code review standards, generating comprehensive review reports, and identifying potentially risky changes with improvement suggestions.

DeepRetrieval is a tool designed to enhance search engines and retrievers using Large Language Models (LLMs) and Reinforcement Learning (RL). It allows LLMs to learn how to search effectively by integrating with search engine APIs and customizing reward functions. The tool provides functionalities for data preparation, training, evaluation, and monitoring search performance. DeepRetrieval aims to improve information retrieval tasks by leveraging advanced AI techniques.

The repository Adaptive-MT-LLM-Fine-tuning contains code and data for the paper 'Fine-tuning Large Language Models for Adaptive Machine Translation'. It focuses on enhancing Mistral 7B, a large language model, for real-time adaptive machine translation in the medical domain. The fine-tuning process involves using zero-shot and one-shot translation prompts to improve terminology and style adherence. The repository includes training and test data, data processing code, fuzzy match retrieval techniques, fine-tuning methods, conversion to CTranslate2 format, tokenizers, translation codes, and evaluation metrics.

HuixiangDou2 is a robustly optimized GraphRAG approach that integrates multiple open-source projects to improve performance in graph-based augmented generation. It conducts comparative experiments and achieves a significant score increase, leading to a GraphRAG implementation with recognized performance. The repository provides code improvements, dense retrieval for querying entities and relationships, real domain knowledge testing, and impact analysis on accuracy.

Gives you tips and suggestions on how you can improve your application for your users.

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Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

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Analyzes customer churn and provides strategies to improve loyalty and retention.

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実践スキル向上のための対話型学習アシスタント　　　　　　　　　（Interactive learning assistant to improve practical skills）

A training tool for infosec professionals to improve their skills in GRC & security and help obtain related certifications.

Guides in structuring essays to improve writing skills, adapting to skill levels.

Expert in Meta advertising that can improve your ROI. Official Meta GPT built by dicer.ai