Best AI tools for< Customer Service Training >

Retorio is a cutting-edge Behavioral Intelligence (BI) Platform that fuses machine learning with scientific findings from psychology and organizational research to ultimately take learning and development to a new level within organizations. At the core of Retorio’s capabilities are its AI-powered immersive video simulations. Through these engaging role-plays, learners using Retorio get to train and develop the necessary skills through realistic scenarios. Furthermore, the personalized, on-demand feedback learners receive allows for immediate behavior change and performance improvement. Retorio’s training platform transcends the limitation of scalability and redefines how individuals and teams train and develop, bringing talent development to a new dimension.

BotGPT is a 24/7 custom AI chatbot assistant for websites. It offers a data-driven ChatGPT that allows users to create virtual assistants from their own data. Users can easily upload files or crawl their website to start asking questions and deploy a custom chatbot on their website within minutes. The platform provides a simple and efficient way to enhance customer engagement through AI-powered chatbots.

Voxal AI is an AI-powered chatbot solution designed to enhance sales, customer support, and user engagement on websites. It offers a range of features including multiple AI models, A/B testing, cross-platform compatibility, multilingual support, advanced analytics, customization options, and multi-platform integration. Voxal AI is suitable for various industries such as e-commerce, e-learning, and SaaS, and can be used for tasks such as product recommendations, lead qualification, and automated customer support.

Solidroad is an AI-first training and feedback platform that turns company knowledge-base into immersive training programs. It offers personalized coaching, realistic simulations, and real-time feedback to improve team performance. The platform aims to make training programs easier to manage and more engaging for employees.

SymTrain is an AI-powered platform that automates training and coaching for contact center agents. By utilizing simulations and AI technology, SymTrain offers a cost-effective solution that enhances agent performance, reduces training time, and improves overall customer satisfaction. The platform provides automated role-play scenarios, consistent feedback, and data-driven coaching to help organizations streamline their training processes and achieve better results. SymTrain revolutionizes how companies train and coach their agents, leading to increased efficiency, revenue, and customer satisfaction.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

MyInterviewSkill is a gamified platform that offers AI-driven interview training to help users enhance their interview skills and boost their chances of landing their dream job. The platform provides personalized interview questions, tailored feedback, daily challenges, and interactive quests to make the preparation process engaging and effective. Users can earn experience points (XP), badges, and game credits as they progress through the training, ultimately improving their interview techniques and confidence.

Mursion is an immersive learning platform that utilizes human-powered AI to provide training simulations for developing interpersonal skills in various workplace scenarios. The platform offers 1:1 immersive training sessions with virtual avatars, designed to enhance communication and people skills. Mursion's simulations are supported by a team of Simulation Specialists who deliver realistic interactions to help learners practice and improve their skills effectively. The platform is backed by over a decade of research and psychology, focusing on providing a safe and impactful learning environment for individuals across different industries.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

My AskAI is an AI-powered customer support tool that integrates with Intercom. It offers a more affordable alternative to Intercom's Fin AI chatbot, costing only $0.19 per AI resolution compared to Intercom's $0.99. My AskAI allows businesses to add AI customer support to their Intercom workspace without replacing their existing widget or training their team on a new tool. Businesses can choose how they want their AI chatbot to reply, either directly to customers or as 'notes' for their agents. My AskAI also supports human handover for when a human touch is needed.

Chatflot is an AI chatbot application that helps businesses automate up to 95% of customer queries. It allows users to create customized AI chatbots based on the ChatGPT language model, enabling them to provide on-demand information to customers through their website. Chatflot is suitable for various industries and offers features like training the chatbot on specific data, optimizing customer interactions, and integrating seamlessly with different CMS platforms. The application aims to enhance customer service, boost sales, and streamline support processes by providing personalized assistance and relevant information to users.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

AR Genie is an AI-powered platform that offers remote visual assistance with augmented reality, revolutionizing operations and support by seamlessly integrating AR with the power of AI. The platform empowers companies to enhance their operations and support through innovative solutions, such as remote assistance, operations and maintenance support, onboarding and troubleshooting, and AR manuals for work instructions. AR Genie provides features like AR annotation tools, live camera streaming, AR glasses support, web portal integration, and mobile-to-mobile sessions. The platform offers benefits such as extending expert reach, minimizing costs, and maximizing uptime, with advantages including reduced technician dispatches, increased customer satisfaction, expanded knowledge, faster problem-solving, and reduced costs. However, some disadvantages include potential technical glitches, dependency on internet connectivity, and the need for user training.

Talkio AI is a language training app that uses AI technology to help users improve their oral language skills. It offers a variety of features, including voice conversations with AI tutors, pronunciation assessment, feedback on language skills, and a wide range of topics to discuss. Talkio AI is suitable for learners of all levels, from beginners to advanced speakers.

Seismic is a sales enablement platform that provides customer-facing teams with the skills, content, tools, and insights they need to delight clients and grow the business. It offers a range of features including sales content management, learning and coaching, buyer engagement, content automation, strategy and planning, and enablement intelligence. Seismic is used by over 1,000 companies worldwide and has been recognized as the #1 sales enablement platform in all leading analyst reports.

Pipio is an AI-powered video production platform that allows users to create videos with photorealistic digital actors by simply typing in a script. It is a game-changer for content creators, filmmakers, marketers, entrepreneurs, and creatives of all levels. With Pipio, users can produce short-form videos or full-length e-learning courses with the click of a button. Pipio's video-making platform eliminates the costly and time-consuming aspects of filming, such as finding and hiring actors, scouting locations, renting equipment, and editing software.

Knowmax is an omnichannel knowledge management platform that helps businesses improve customer experience (CX) by providing AI-powered knowledge management capabilities. It offers a range of features such as a Google-like search engine for accessing relevant knowledge across touchpoints, no-code cognitive decision trees for creating simple and mistake-proof customer service actions, visual how-to guides for minimizing repetitive explanations, and an omnichannel-ready knowledge base for creating self-help guides. Knowmax also integrates with CRM systems to deliver faster and personalized resolutions at scale. It is used by businesses in various industries, including telecom, banking, BPO, insurance, e-commerce, media & ISP, healthcare, travel, automobiles, and utilities.

I simulate tough Customer Support scenarios for Agent Training.

Wertet Lebenslauf und Stellenanzeige aus und simuliert ein Vorstellungsgespräch mit anschließender Auswertung: Lebenslauf und Anzeige einfach hochladen und starten.

Train to become a superhero or a supervillain. Master your powers, make pivotal choices. Each decision you make in this action-packed game not only shapes your abilities but also your moral alignment in the battle between good and evil. Another GPT Simulator by Dave Lalande

Interactive soft skills training with visual storytelling.

Memory training and cognitive skill enhancer

Your expert assistant for Google Calendar and gmail tasks, integrated with Zapier (works with free plan). Supports: list, add, update events to calendar, send gmail. You will be prompted to configure zapier actions when set up initially. Conversation data is not used for openai training.

Specjalista od szkoleń z obsługi klienta

"I may be small, but my bark is fierce and my loyalty is unmatched!"

I'm Tango, your go-to for simulating dialogues with any persona, entity, style, or expertise.

I explain complex topics in simple, fun ways, like you're 5!

Polite bot that crawls websites for answers.

Optimizes business operations through process enhancements.

Print on Demand customer service assistant

This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.

Expert in customer service emails

A knowledgeable guide on customer service best practices and terminology.

A helpful and empathetic assistant for customer service inquiries.

Customer service assistant for Aqarblock, a blockchain property app.

JetBlue Airlines Expert With Years In Customer Service, Providing Friendly, Accurate Flight Info.

Facilitates customer satisfaction through effective feedback management.