Best AI tools for< Connect With Customers >

LiveChat is a complete customer service platform that delights your customers and fuels your sales. It offers a range of features to help businesses provide excellent customer support, including live chat, chatbots, and a knowledge base. LiveChat is trusted by over 37,000 companies worldwide and has a proven track record of helping businesses improve customer satisfaction, increase sales, and reduce support costs.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Drift is an AI-powered buyer engagement platform that automatically listens, understands, and learns from buyers to create the most personalized experiences possible. It offers a range of features to help businesses generate leads, qualify prospects, and close deals, including AI-powered chatbots, personalized landing pages, and real-time notifications. Drift is used by businesses of all sizes, from small businesses to large enterprises, and has been shown to increase sales rep efficiency, improve conversion rates, and increase overall sales win rates.

Maverick is an AI-powered video marketing platform that helps ecommerce businesses create personalized videos for each of their customers across the user journey. With Maverick, businesses can record a single video and automatically personalize it for each customer, using their name and other relevant information. This helps businesses build stronger relationships with their customers, increase conversion rates, and boost lifetime value.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Maverick is an AI-generated video platform that helps ecommerce stores create personalized interactions with customers at scale. It uses generative AI video marketing to boost ecommerce LTV, increase conversion rates, and provide exceptional customer service through personalized video recordings and branded video pages. Maverick enables users to drive revenue and engagement by delivering personalized videos through email marketing platforms, with features like automatic personalization, easy integration with ESPs, and minimal setup requirements. The application has received positive feedback from merchants and customers alike, highlighting its ability to build trust, improve brand perception, and increase customer satisfaction.

UpChatty is an AI tool that allows users to design a personalized AI chatbot, integrate it seamlessly into their website, and empower it to manage customer support, generate leads, interact with visitors, and more. It offers easy-to-use advanced features for building, deploying, and scaling chatbot assistants. Users can customize their chatbot, embed it on their website, select from a range of AI models, ensure privacy and security of data, and connect with customers in over 80 languages. UpChatty also implements Model Cascading to enhance responses and is planning to add more AI models in the future.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

Mixo is an AI website builder that allows users to launch professional sites in seconds with AI technology. It offers features such as custom styles, custom domains, SEO-ready content, email collection, GDPR and privacy controls. Mixo is designed to help users bring their startup ideas to life effortlessly and connect with customers through email, surveys, and interviews. It also enables users to grow their audience by managing subscribers and tracking stats with Google Analytics. Trusted by over 650,000 creators, Mixo is a reliable platform for launching, growing, and testing ideas.

Sendspark is a video personalization platform that helps businesses create and send personalized videos to their customers and prospects. The platform offers a variety of features, including the ability to record custom videos, add pre-recorded videos, and personalize thumbnails. Sendspark is used by sales, marketing, and service teams to connect with customers in a more personal and engaging way.

Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.

AdaraChatbot is a platform that allows users to build their own chatbot using OpenAI Assistant API. It offers seamless integration for effortlessly incorporating a chatbot into websites. Users can test the chatbot assistant, ask questions, and receive responses powered by OpenAI Assistant API. AdaraChatbot provides features such as building chatbots with OpenAI's assistant, easy integration with websites, user inquiry with lead collection, real-time analytics, file attachments, and compatibility with popular website platforms. The application offers different pricing plans suitable for personal projects, organizations, and tailored solutions for large-scale operations.

Upreach is an AI-powered lead search tool that helps you find and connect with potential customers. With Upreach, you can search for leads by keyword, company, industry, and more. Upreach also provides you with detailed information about each lead, including their contact information, social media profiles, and website. Upreach is the perfect tool for businesses of all sizes who want to generate more leads and grow their business.

Ideal Customers AI is an AI-driven application that helps startups and businesses identify and connect with their target audience through Ideal Customer Profiles (ICP). By leveraging AI technology, the platform offers tailored recommendations for product development, marketing strategies, and sales tactics based on deep analysis of customer data. Ideal Customers AI aims to streamline audience research, enhance sales efficiency, and maximize ROI potential for businesses of all sizes.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

seoClarity is an AI-driven SEO platform designed for enterprises and agencies to optimize their search engine visibility. It offers a comprehensive suite of tools and features to improve keyword rankings, analyze SERP features, track visual and video rankings, conduct local SEO research, and provide content marketing insights. The platform also includes technical SEO capabilities, competitor analysis, SEO reporting, and data services for in-depth analysis and decision-making. With a focus on automation and data-driven strategies, seoClarity aims to help users enhance their SEO performance and achieve measurable results.

Infobip is a leading provider of omnichannel communications solutions, enabling businesses to connect with their customers through a variety of channels, including SMS, RCS, MMS, WhatsApp, Viber, and more. Infobip's platform is used by over 70,000 businesses worldwide, and it processes over 450 billion interactions per year. Infobip's solutions are designed to help businesses improve customer engagement, increase sales, and reduce costs.

CustomerPing is an AI tool designed to help businesses find new customers by monitoring online conversations and sending alerts when potential leads are identified. The tool automates the prospecting process, saving time and effort for entrepreneurs. CustomerPing offers a unique approach to customer discovery, allowing users to engage with relevant discussions and build trust with potential customers. With features like Radar Stations, RSS feeds, and personalized notifications, CustomerPing streamlines the customer acquisition process and empowers businesses to connect with their target audience effectively.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Videco is an AI-driven personalized and interactive video platform designed for sales and marketing teams to enhance customer engagement and boost conversions. It offers features such as AI voice cloning, interactive buttons, lead generation, in-video calendars, and dynamic video creation. With Videco, users can personalize videos, distribute them through various channels, analyze performance, and optimize results. The platform aims to help businesses 10x their pipeline with video content and improve sales outcomes through personalized interactions.

The Azure-Analytics-and-AI-Engagement repository provides packaged Industry Scenario DREAM Demos with ARM templates (Containing a demo web application, Power BI reports, Synapse resources, AML Notebooks etc.) that can be deployed in a customer’s subscription using the CAPE tool within a matter of few hours. Partners can also deploy DREAM Demos in their own subscriptions using DPoC.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

This repository provides a deployment guide for utilizing Google Cloud's Generative AI tools in marketing scenarios. It includes step-by-step instructions, examples of crafting marketing materials, and supplementary Jupyter notebooks. The demos cover marketing insights, audience analysis, trendspotting, content search, content generation, and workspace integration. Users can access and visualize marketing data, analyze trends, improve search experience, and generate compelling content. The repository structure includes backend APIs, frontend code, sample notebooks, templates, and installation scripts.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

Vanna is an open-source Python framework for SQL generation and related functionality. It uses Retrieval-Augmented Generation (RAG) to train a model on your data, which can then be used to ask questions and get back SQL queries. Vanna is designed to be portable across different LLMs and vector databases, and it supports any SQL database. It is also secure and private, as your database contents are never sent to the LLM or the vector database.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. It provides a multi-channel platform for Web, Android, and iOS, offering out-of-the-box chatbots that work alongside humans. Users can automate conversations using native chatbot technology powered by AI, connect applications via APIs or Webhooks, deploy visual applications within conversations, and enable applications to interact with chatbots or end-users. Tiledesk is multichannel, allowing chatbot scripts with images and buttons to run on various channels like Whatsapp, Facebook Messenger, and Telegram. The project includes Tiledesk Server, Dashboard, Design Studio, Chat21 ionic, Web Widget, Server, Http Server, MongoDB, and a proxy. It offers Helm charts for Kubernetes deployment, but customization is recommended for production environments, such as integrating with external MongoDB or monitoring/logging tools. Enterprise customers can request private Docker images by contacting [email protected].

Ryoma is an AI Powered Data Agent framework that offers a comprehensive solution for data analysis, engineering, and visualization. It leverages cutting-edge technologies like Langchain, Reflex, Apache Arrow, Jupyter Ai Magics, Amundsen, Ibis, and Feast to provide seamless integration of language models, build interactive web applications, handle in-memory data efficiently, work with AI models, and manage machine learning features in production. Ryoma also supports various data sources like Snowflake, Sqlite, BigQuery, Postgres, MySQL, and different engines like Apache Spark and Apache Flink. The tool enables users to connect to databases, run SQL queries, and interact with data and AI models through a user-friendly UI called Ryoma Lab.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.

LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

Defog's SQLCoder is a family of state-of-the-art large language models (LLMs) designed for converting natural language questions into SQL queries. It outperforms popular open-source models like gpt-4 and gpt-4-turbo on SQL generation tasks. SQLCoder has been trained on more than 20,000 human-curated questions based on 10 different schemas, and the model weights are licensed under CC BY-SA 4.0. Users can interact with SQLCoder through the 'transformers' library and run queries using the 'sqlcoder launch' command in the terminal. The tool has been tested on NVIDIA GPUs with more than 16GB VRAM and Apple Silicon devices with some limitations. SQLCoder offers a demo on their website and supports quantized versions of the model for consumer GPUs with sufficient memory.

Sunnypilot is a fork of comma.ai's openpilot, offering a unique driving experience for over 250+ supported car makes and models with modified behaviors of driving assist engagements. It complies with comma.ai's safety rules and provides features like Modified Assistive Driving Safety, Dynamic Lane Profile, Enhanced Speed Control, Gap Adjust Cruise, and more. Users can install it on supported devices and cars following detailed instructions, ensuring a safe and enhanced driving experience.

MindsDB is a platform for customizing AI from enterprise data. You can create, serve, and fine-tune models in real-time from your database, vector store, and application data. MindsDB "enhances" SQL syntax with AI capabilities to make it accessible for developers worldwide. With MindsDB’s nearly 200 integrations, any developer can create AI customized for their purpose, faster and more securely. Their AI systems will constantly improve themselves — using companies’ own data, in real-time.

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