Best AI tools for< Conduct Customer Research >

Ivie is an AI-powered user research tool that automates the collection and analysis of qualitative user insights to help product teams build better products. It offers features such as AI-powered insights, processed user insights, in-depth analysis, automated follow-up questions, multilingual support, and more. Ivie provides advantages like human-like conversations, scalable surveys, customizable AI researchers, quick research setup, and multiple question types. However, it has disadvantages such as limited customization options, potential language barriers, and the need for user training. The frequently asked questions cover topics like supported research types, data security, multilingual research, and research findings presentation. Ivie is suitable for jobs related to user research, product development, customer satisfaction analysis, market research, and concept testing. The application can be used for tasks like conducting customer interviews, analyzing user feedback, creating surveys, synthesizing research findings, and building user personas.

User Evaluation is an AI-first user research platform that leverages AI technology to provide instant insights, comprehensive reports, and on-demand answers to enhance customer research. The platform offers features such as AI-driven data analysis, multilingual transcription, live timestamped notes, AI reports & presentations, and multimodal AI chat. User Evaluation empowers users to analyze qualitative and quantitative data, synthesize AI-generated recommendations, and ensure data security through encryption protocols. It is designed for design agencies, product managers, founders, and leaders seeking to accelerate innovation and shape exceptional product experiences.

ResearchGoat is a generative AI-powered research platform that enables clients to conduct in-depth qualitative research and interviews with unprecedented speed and genuine insights. The platform offers shockingly lower costs compared to traditional consumer research, AI moderators that can converse in any language, and the ability to recruit participants and conduct interviews efficiently. ResearchGoat empowers users to focus on understanding their customers by providing comprehensive insights and analysis from real people.

Parroview is a revolutionary AI-powered user research platform that automates the process of conducting user interviews. It uses natural language processing (NLP) to engage with users in real-time conversations, asking follow-up questions and uncovering insights that would be difficult to obtain through traditional methods. Parroview is designed to be fully autonomous, allowing researchers to set up interviews and gather insights without the need for manual intervention. It supports multiple languages, making it accessible to a global audience. Parroview offers a range of features, including the ability to conduct interviews via text or voice, analyze insights in real-time, and generate detailed transcripts. It is suitable for a wide range of research needs, including product validation, consumer behavior analysis, post-purchase evaluations, brand perception studies, and customer persona development.

Arro is an AI-powered research assistant that helps product teams collect customer insights at scale. It uses automated conversations to conduct user interviews with thousands of customers simultaneously, generating product opportunities that can be directly integrated into the product roadmap. Arro's innovative AI-led methodology combines the depth of user interviews with the speed and scale of surveys, enabling product teams to gain a comprehensive understanding of their customers' needs and preferences.

EmpathixAI is an innovative AI tool designed to analyze and interpret human emotions through text and voice inputs. The tool uses advanced natural language processing and sentiment analysis algorithms to provide accurate insights into the emotional state of individuals. EmpathixAI helps businesses understand customer feedback, improve communication strategies, and enhance user experiences. With its user-friendly interface and powerful analytics capabilities, EmpathixAI is a valuable tool for companies looking to gain a deeper understanding of customer sentiment and emotions.

Viable is an AI-powered platform that helps businesses analyze and understand their qualitative data. It uses a combination of proprietary AI models and GPT-4 to deliver insights that are accurate, nuanced, and actionable. Viable integrates with popular tools like Zendesk and Intercom, and offers unlimited seats for your entire team.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.

EchoQuery is an AI-powered user research tool that helps businesses gain valuable insights into their customers' needs. It offers a comprehensive analysis tool that guides users through four simple steps: creating analysis, sharing surveys, analyzing results using AI, and digging deeper for more insights. With features like unlimited analysis, AI-powered interviews, AI findings and themes, and an AI querying tool, EchoQuery empowers businesses to make data-driven decisions. The tool also provides email and phone support to assist users along their research journey.

Ziggy is an AI-powered platform that automates 1-on-1 conversations, enabling users to conduct feedback interviews seamlessly with anyone, anytime. It helps businesses gather insightful and more natural responses from users than static forms ever could. Ziggy's commitment to collaboration and creativity helps teams work together to get the best results. Its powerful analytical tools help ensure users understand their users' wants and needs. With Ziggy, users can see the original responses from their users and use them to make better decisions.

SurveyMonkey is the world's most popular survey platform that offers a comprehensive suite of tools for creating surveys, forms, and conducting market research. With advanced features and integrations, SurveyMonkey helps users collect data-driven insights efficiently. The platform caters to various industries and roles, providing solutions for online polls, customer satisfaction, employee feedback, and more. SurveyMonkey Genius, with built-in AI, assists in creating better surveys and spotting insights quickly. Trusted by over 300K organizations worldwide, SurveyMonkey is known for its user-friendly interface and expert templates.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Rival Technologies is a conversational research and insight community platform that transforms conventional surveys into conversations to provide authentic, in-the-moment insights. The platform utilizes AI capabilities for accurate data and faster insights, and offers customer success services to maximize the platform's potential. Rival focuses on security and compliance, and provides regular product updates to enhance user experience. The platform caters to various industries and offers solutions like Community 2.0, Voice of Market, and Brand Experience Predictor to meet modern market research needs.

Qualtrics XM is a leading Experience Management Software that helps businesses optimize customer experiences, employee engagement, and market research. The platform leverages specialized AI to uncover insights from data, prioritize actions, and empower users to enhance customer and employee experience outcomes. Qualtrics XM offers solutions for Customer Experience, Employee Experience, Strategy & Research, and more, enabling organizations to drive growth and improve performance.

Hubble is an all-in-one user research platform designed to help uncover meaningful insights quickly and easily. It offers a wide range of features such as in-product research, contextual surveys, prototype testing, usability tests, participant recruitment, and resources like guides, templates, and demo videos. Trusted by product and research teams in world-class organizations, Hubble provides fast, scalable insights with industry-leading coverage of task types and surveys. With AI-powered research report building, quantitative data analysis, and easy exporting capabilities, Hubble aims to streamline the user research process and drive customer-centric decision-making.

InsightQ.ai is a pioneering force in the world of Artificial Intelligence for Product Management. Its groundbreaking AI product manager, CoPilot, is an indispensable companion on the path to product success, offering a seamless and transformative experience for product managers. InsightQ.ai CoPilot can effortlessly create a variety of essential documents that are invaluable to product managers, including product roadmaps, user personas, competitive analysis, and go-to-market strategies. It seamlessly integrates with key platforms like Atlassian and Slack, and connects with over 5,000 other services through Zapier, ensuring a cohesive and efficient workflow across all project management tools.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

Deformity is an AI-driven platform that offers conversational forms to engage and captivate audiences at scale. It allows users to create forms in seconds, utilize AI for lead generation and qualification, collect feedback, design quizzes and giveaways, and conduct research. With the ability to speak 120+ languages fluently, Deformity provides a seamless experience for global audiences. Users can customize forms to match their brand identity, add logic effortlessly, and access advanced features like submission period control and submission limits. Deformity aims to streamline form creation and data collection processes while offering flexibility and efficiency.

SpiderX AI is an advanced AI platform offering a range of AI agents for various industries such as recruitment, customer service, automotive sales, research, restaurant booking, and event management. The platform provides specialized AI solutions to streamline processes, enhance customer experiences, and optimize operations. With a focus on efficiency and precision, SpiderX AI's agents are designed to solve complex problems and deliver insights with unrivaled expertise.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

FlashLearn is a tool that provides a simple interface and orchestration for incorporating Agent LLMs into workflows and ETL pipelines. It allows data transformations, classifications, summarizations, rewriting, and custom multi-step tasks using LLMs. Each step and task has a compact JSON definition, making pipelines easy to understand and maintain. FlashLearn supports LiteLLM, Ollama, OpenAI, DeepSeek, and other OpenAI-compatible clients.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Burn is a new comprehensive dynamic Deep Learning Framework built using Rust with extreme flexibility, compute efficiency and portability as its primary goals.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

The LLMEvaluation repository is a comprehensive compendium of evaluation methods for Large Language Models (LLMs) and LLM-based systems. It aims to assist academics and industry professionals in creating effective evaluation suites tailored to their specific needs by reviewing industry practices for assessing LLMs and their applications. The repository covers a wide range of evaluation techniques, benchmarks, and studies related to LLMs, including areas such as embeddings, question answering, multi-turn dialogues, reasoning, multi-lingual tasks, ethical AI, biases, safe AI, code generation, summarization, software performance, agent LLM architectures, long text generation, graph understanding, and various unclassified tasks. It also includes evaluations for LLM systems in conversational systems, copilots, search and recommendation engines, task utility, and verticals like healthcare, law, science, financial, and others. The repository provides a wealth of resources for evaluating and understanding the capabilities of LLMs in different domains.

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TinyTroupe is an experimental Python library that leverages Large Language Models (LLMs) to simulate artificial agents called TinyPersons with specific personalities, interests, and goals in simulated environments. The focus is on understanding human behavior through convincing interactions and customizable personas for various applications like advertisement evaluation, software testing, data generation, project management, and brainstorming. The tool aims to enhance human imagination and provide insights for better decision-making in business and productivity scenarios.

LoLLMs WebUI (Lord of Large Language Multimodal Systems: One tool to rule them all) is a user-friendly interface to access and utilize various LLM (Large Language Models) and other AI models for a wide range of tasks. With over 500 AI expert conditionings across diverse domains and more than 2500 fine tuned models over multiple domains, LoLLMs WebUI provides an immediate resource for any problem, from car repair to coding assistance, legal matters, medical diagnosis, entertainment, and more. The easy-to-use UI with light and dark mode options, integration with GitHub repository, support for different personalities, and features like thumb up/down rating, copy, edit, and remove messages, local database storage, search, export, and delete multiple discussions, make LoLLMs WebUI a powerful and versatile tool.

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