Best AI tools for< Automate Customer Service Tasks >

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

Yuma AI is an automated AI customer service platform designed specifically for e-commerce businesses. It empowers Shopify merchants to boost agent productivity and reduce operating costs by automating mundane tasks, providing 24/7 customer support, and improving customer satisfaction. Yuma AI seamlessly integrates with various e-commerce tools and plugins, enabling businesses to streamline their customer service operations and maximize ROI.

FPT.AI Platform offers a suite of AI-powered products and services to help businesses automate tasks, improve customer engagement, and streamline operations. Its products include FPT AI Chat, an AI chatbot for customer service; FPT AI Engage, a conversational AI platform; FPT AI Read, an intelligent document processing platform; FPT AI eKYC, a digital customer onboarding solution; and Text to Speech, a text-to-speech conversion tool. FPT.AI Platform is designed to help businesses improve efficiency, reduce costs, and enhance the customer experience.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.

Chatness AI is an AI-powered chatbot assistant application that serves as an Intercom alternative, helping businesses enhance customer service and reduce costs. It allows users to automate tasks, sales, and marketing, create custom chat tools, and integrate with various platforms like Discord, Facebook Messenger, Google Calendar, and WhatsApp. With features such as support for anonymous and authenticated users, lead collection, custom automations, and comprehensive branding customizations, Chatness AI offers a seamless and efficient solution for businesses looking to streamline their customer support processes.

Freeday AI is an AI application that revolutionizes workflows with generative AI technology. It offers specialized AI assistants to optimize customer service, finance, and KYC departments. The application enables data-driven decisions, seamless IT integrations, cost efficiency, and services automation, handling up to 70% of all interactions across mail, chat, and voice. Freeday AI is designed to empower teams with AI automation, freeing them from routine tasks and enabling strategic growth.

BrightBot is an AI-powered chatbot for websites. It helps businesses automate customer service, generate leads, and increase sales. BrightBot is easy to use and integrates with a variety of platforms. It is a powerful tool that can help businesses of all sizes improve their customer service and marketing efforts.

Octocom is an AI-first customer support solution designed specifically for e-commerce businesses. It accelerates response times, boosts customer satisfaction, and frees up human teams by handling repetitive tasks. The AI solution provides natural, human-like conversations, integrates with popular help desks and e-commerce platforms, and offers omnichannel support. It automates 90% of support tickets, handles order tracking, returns, refunds, complaints, and offers intelligent upselling. Octocom's AI reflects brand voice, provides 24/7 instant support, offers smart actions, customizations, smart analytics, and multilingual support.

Speech Intellect is an AI-powered speech-to-text and text-to-speech solution that provides real-time transcription and voice synthesis with emotional analysis. It utilizes a proprietary "Sense Theory" algorithm to capture the meaning and tone of speech, enabling businesses to automate tasks, improve customer interactions, and create personalized experiences.

Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

3pi.ai is a conversational AI platform that helps businesses build and deploy AI-powered chatbots and virtual assistants. It provides a range of features to help businesses create engaging and informative chatbots, including natural language processing, machine learning, and a drag-and-drop interface. 3pi.ai's chatbots can be used to automate customer service, sales, and marketing tasks, and can be deployed on a variety of platforms, including websites, messaging apps, and social media.

Critiqs.ai is a platform offering reviews, tutorials, and a comprehensive list of over 5000 AI tools. These tools cover various categories such as image editing, audio generation, productivity enhancement, business solutions, text generation, coding assistance, and more. AI tools are software systems powered by artificial intelligence that automate tasks requiring human intelligence, from chatbots for customer service to predictive analytics for supply chain management. Critiqs.ai caters to tech enthusiasts, developers, and businesses seeking cutting-edge AI solutions to streamline operations, enhance skills, and explore the benefits of AI technology.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Maxychat is an omnichannel chatbot platform that helps businesses automate their customer service, sales, and marketing. With Maxychat, businesses can build chatbots without coding, engage customers on 12+ social channels, and centralize their inbox and live chat. Maxychat also offers a built-in ecommerce feature that allows customers to place orders across all supported channels.

BOTNOI AI CHATBOT is an AI-powered chatbot platform that helps businesses automate their customer service and sales processes. It offers a range of features including natural language processing, machine learning, and live chat support. BOTNOI AI CHATBOT is easy to use and affordable, making it a great option for small businesses and startups.

StartConvo is an AI tool that allows users to create custom AI chatbots for websites to enhance customer support, engagement, and user experience. The platform offers easy integration, intelligent query resolution, performance analytics, customizable responses, and 24/7 availability. Users can design tailored chatbots, connect to a knowledge base, and gain deep insights into customer interactions. StartConvo revolutionizes customer service by automating tasks, freeing up team members for high-value activities, and providing round-the-clock support.

BotGPT is a 24/7 custom AI chatbot assistant for websites. It offers a data-driven ChatGPT that allows users to create virtual assistants from their own data. Users can easily upload files or crawl their website to start asking questions and deploy a custom chatbot on their website within minutes. The platform provides a simple and efficient way to enhance customer engagement through AI-powered chatbots.

Kili is an automation tool that allows users to automate repetitive tasks using natural language. It is designed to be easy to use, even for those who do not have any coding experience. Kili can be used to automate a wide variety of tasks, including data entry, customer service, and sales. It can also be integrated with a variety of business applications, making it a versatile tool for businesses of all sizes.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

A curated list of Generative AI projects, tools, artworks, and models

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

The Oracle Cloud Infrastructure Data Science and AI services Examples repository provides demos, tutorials, and code examples showcasing various features of the OCI Data Science service and AI services. It offers tools for data scientists to develop and deploy machine learning models efficiently, with features like Accelerated Data Science SDK, distributed training, batch processing, and machine learning pipelines. Whether you're a beginner or an experienced practitioner, OCI Data Science Services provide the resources needed to build, train, and deploy models easily.

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.

LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

VectorVein is a no-code AI workflow software inspired by LangChain and langflow, aiming to combine the powerful capabilities of large language models and enable users to achieve intelligent and automated daily workflows through simple drag-and-drop actions. Users can create powerful workflows without the need for programming, automating all tasks with ease. The software allows users to define inputs, outputs, and processing methods to create customized workflow processes for various tasks such as translation, mind mapping, summarizing web articles, and automatic categorization of customer reviews.

AI-in-a-Box is a curated collection of solution accelerators that can help engineers establish their AI/ML environments and solutions rapidly and with minimal friction, while maintaining the highest standards of quality and efficiency. It provides essential guidance on the responsible use of AI and LLM technologies, specific security guidance for Generative AI (GenAI) applications, and best practices for scaling OpenAI applications within Azure. The available accelerators include: Azure ML Operationalization in-a-box, Edge AI in-a-box, Doc Intelligence in-a-box, Image and Video Analysis in-a-box, Cognitive Services Landing Zone in-a-box, Semantic Kernel Bot in-a-box, NLP to SQL in-a-box, Assistants API in-a-box, and Assistants API Bot in-a-box.

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