Best AI tools for< Answer Support Tickets >

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.

Question Base is an AI-powered autoresponder for Slack that helps businesses automate repetitive questions and improve operational efficiency. It uses AI to generate answers based on chat history, and allows users to verify and control the content to ensure accuracy. Question Base is designed to save time for managers and support teams by eliminating the need to answer the same questions repeatedly, and by providing instant answers to employees within 3 seconds.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Yuma AI is an automated AI customer service platform designed specifically for e-commerce businesses. It empowers Shopify merchants to boost agent productivity and reduce operating costs by automating mundane tasks, providing 24/7 customer support, and improving customer satisfaction. Yuma AI seamlessly integrates with various e-commerce tools and plugins, enabling businesses to streamline their customer service operations and maximize ROI.

ChatWP is an AI chatbot designed to provide direct answers to WordPress-related questions. It is trained on official WordPress documentation to offer accurate and truthful responses. Users can interact with the chatbot to get help with various WordPress queries, ensuring a seamless support experience.

DocsBot AI is a powerful AI tool that allows users to create custom chatbots from their documentation. It enables users to get instant answers for customers, automate customer support, improve team productivity, and enhance AI copywriting. DocsBot offers features like Embeddable Widgets, Reply to Support Tickets, Question/Answer Bots, Internal Knowledge Bots, Custom Copywriting, and a Powerful API. The application has advantages such as saving time and money, improving customer support experience, increasing team productivity, providing detailed answers, and simplifying content creation. However, it also has disadvantages like potential language limitations, dependency on user-provided content, and the need for training the chatbots effectively.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Certainly is an all-in-one chatbot platform designed for e-commerce businesses. It offers a range of features to enhance customer experience, including AI-powered product recommendations, automated support ticket resolution, and data collection. Certainly is trusted by leading global brands and has a proven track record of boosting average order value, deflecting support tickets, and collecting valuable customer data.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employee’s query.

Manifest AI is a GPT-powered AI shopping assistant designed for Shopify stores. It enhances customer experiences by providing AI-driven search, nudges, support, and quizzes for a smoother shopping journey. The application integrates with eCommerce tech stack, generates tickets on helpdesk, and offers personalized shopping experiences. Manifest AI aims to redefine ecommerce by simplifying every step of shopping with AI technology, offering intelligent and personalized shopping experiences to customers worldwide.

EmailTree is an AI-powered email management platform that helps businesses automate their email responses, prioritize and organize tickets, and quickly integrate their data. With EmailTree, businesses can improve their customer experience, reduce their first response rate, and drive more revenue.

Venixs is a business-oriented AI customer success system that seamlessly integrates AI for unparalleled efficiency and customer-centric success. It offers a conversational ticketing system for natural and intuitive interactions, a management platform for monitoring and managing conversations and tickets with teammates, and customizable AI responses tailored to specific business needs. Venixs has processed over 1 million messages within its first month of launch and has over 200,000 conversations and 50 happy customers.

Simulacrum AI is a conversational AI chat assistant that helps businesses enhance their websites by handling customer inquiries like humans, reducing support queries by up to 80%. It offers lead generation capabilities, allowing businesses to detect CTA's, summarize conversations, create leads, and send emails to admins. Simulacrum AI also features a ticketing system that automatically creates tickets when AI cannot process user inquiries and integrates with CRM systems to create or attach tickets, analyze conversations, and prioritize tickets. Additionally, Simulacrum AI provides a knowledge base where businesses can store information and content for AI to utilize in answering user questions.

LunaGPT is a cutting-edge automation tool powered by ChatGPT, designed to revolutionize customer support and lead generation. It allows users to train their own GPT chatbot on their data, enabling it to provide instant, friendly, and precise answers to customers 24/7. LunaGPT offers a state-of-the-art SaaS platform that can be customized to unlock the true potential of products. With powerful AI capabilities, including access to OpenAI conversational models like GPT-3.5-turbo and GPT-4, LunaGPT is a comprehensive solution for businesses looking to supercharge their customer support and lead generation efforts.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.

Wallu is an AI-powered chatbot designed to automate customer support on Discord servers. It can answer frequently asked questions (FAQs) and provide support like a 24/7 staff member. Wallu can understand FAQs and documents in multiple languages and also answer users in their native language. It is controlled by an admin panel that allows for fine-tuned control of what channels it operates in, documents to be used in answers, and FAQs to source information from. Wallu is easy to use and can be added to any Discord server with just a few clicks.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

The 'llm' package for Emacs provides an interface for interacting with Large Language Models (LLMs). It abstracts functionality to a higher level, concealing API variations and ensuring compatibility with various LLMs. Users can set up providers like OpenAI, Gemini, Vertex, Claude, Ollama, GPT4All, and a fake client for testing. The package allows for chat interactions, embeddings, token counting, and function calling. It also offers advanced prompt creation and logging capabilities. Users can handle conversations, create prompts with placeholders, and contribute by creating providers.

Bisheng is a leading open-source **large model application development platform** that empowers and accelerates the development and deployment of large model applications, helping users enter the next generation of application development with the best possible experience.

Kobold-Assistant is a fully offline voice assistant interface to KoboldAI's large language model API. It can work online with the KoboldAI horde and online speech-to-text and text-to-speech models. The assistant, called Jenny by default, uses the latest coqui 'jenny' text to speech model and openAI's whisper speech recognition. Users can customize the assistant name, speech-to-text model, text-to-speech model, and prompts through configuration. The tool requires system packages like GCC, portaudio development libraries, and ffmpeg, along with Python >=3.7, <3.11, and runs on Ubuntu/Debian systems. Users can interact with the assistant through commands like 'serve' and 'list-mics'.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

PR-Agent is a tool that helps to efficiently review and handle pull requests by providing AI feedbacks and suggestions. It supports various commands such as generating PR descriptions, providing code suggestions, answering questions about the PR, and updating the CHANGELOG.md file. PR-Agent can be used via CLI, GitHub Action, GitHub App, Docker, and supports multiple git providers and models. It emphasizes real-life practical usage, with each tool having a single GPT-4 call for quick and affordable responses. The PR Compression strategy enables effective handling of both short and long PRs, while the JSON prompting strategy allows for modular and customizable tools. PR-Agent Pro, the hosted version by CodiumAI, provides additional benefits such as full management, improved privacy, priority support, and extra features.

MiniCPM-V is a series of end-side multimodal LLMs designed for vision-language understanding. The models take image and text inputs to provide high-quality text outputs. The series includes models like MiniCPM-Llama3-V 2.5 with 8B parameters surpassing proprietary models, and MiniCPM-V 2.0, a lighter model with 2B parameters. The models support over 30 languages, efficient deployment on end-side devices, and have strong OCR capabilities. They achieve state-of-the-art performance on various benchmarks and prevent hallucinations in text generation. The models can process high-resolution images efficiently and support multilingual capabilities.

WebScout is a versatile tool that allows users to search for anything using Google, DuckDuckGo, and phind.com. It contains AI models, can transcribe YouTube videos, generate temporary email and phone numbers, has TTS support, webai (terminal GPT and open interpreter), and offline LLMs. It also supports features like weather forecasting, YT video downloading, temp mail and number generation, text-to-speech, advanced web searches, and more.

The Slack Bot is a tool designed to enhance the workflow of development teams by integrating with Jenkins, GitHub, GitLab, and Jira. It allows for custom commands, macros, crons, and project-specific commands to be implemented easily. Users can interact with the bot through Slack messages, execute commands, and monitor job progress. The bot supports features like starting and monitoring Jenkins jobs, tracking pull requests, querying Jira information, creating buttons for interactions, generating images with DALL-E, playing quiz games, checking weather, defining custom commands, and more. Configuration is managed via YAML files, allowing users to set up credentials for external services, define custom commands, schedule cron jobs, and configure VCS systems like Bitbucket for automated branch lookup in Jenkins triggers.

HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.

big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

Deep Chat is a fully customizable AI chat component that can be injected into your website with minimal to no effort. Whether you want to create a chatbot that leverages popular APIs such as ChatGPT or connect to your own custom service, this component can do it all! Explore deepchat.dev to view all of the available features, how to use them, examples and more!

Jan is an open-source ChatGPT alternative that runs 100% offline on your computer. It supports universal architectures, including Nvidia GPUs, Apple M-series, Apple Intel, Linux Debian, and Windows x64. Jan is currently in development, so expect breaking changes and bugs. It is lightweight and embeddable, and can be used on its own within your own projects.

Answers questions about the CTA and offers customer support.

I can answer your questions about Superfan!

Guiding users on Infometis products and addons.

Welcome to AIHelp.bot, your versatile assistant for any query. Whether it's a general knowledge question, a technical issue, or something more obscure, I'm here to help. Please type your question below, and I'll use my resources to find the best possible answer.

Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.

Free Technical Support GPT by Franz Enzenhofer

Your go-to assistant for everyday tech support and guidance.

Bilingual AI for microCMS FAQs, documentation, and API details, with URLs.

(EN) LightingGPT is an innovative AI system created by Lightinology. It specifically designed to answer a wide range of questions about lighting and optics. It supports multiple languages. (中) LightingGPT是由Lightinology創建的人工智能系統，專門設計來解答有關照明和光學的各種問題。支援各國語言。

Informative guide on administrative support roles.

Expert in crafting empathetic, professional emails for customer support.

Helping users with GPTActionHub

Enthusiastic gorilla language for support

Assists optometrists with answers and support in their daily work, in English and Estonian.

A Business Teacher GPT providing educational support in business studies.

Your AI assistant for e-commerce support.

A friendly companion for conversations and support.

Your go-to guide for quick software support.

Third-line technical support engineer, providing advanced IT assistance.

Create a Frequently Asked Questions GPT to ask and answer questions in full markdown based on keywords, a blog article, relevant article or important terms.