Best AI tools for< Analyze Customer Engagement >

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Brainiest AI is an all-inclusive AI marketing platform that offers a powerful suite of tools to help businesses develop strategies, optimize social media, analyze customer feedback, improve brand loyalty, and enhance job performance. With features ranging from audio and video creation to customer insight analysis and marketing strategy planning, Brainiest AI aims to streamline marketing efforts and boost sales. The platform provides a comprehensive solution for businesses looking to enhance their online presence and engage with customers effectively.

Loyalytics is an AI-driven Engagement, Loyalty, and Promotions platform designed specifically for the retail industry. It helps retailers enhance revenue growth and margins through personalized customer engagement, promotions, and data monetization strategies. The platform offers real-time insights, omnichannel journey understanding, assortment strategy optimization, and revenue enhancement opportunities through data analysis and AI-powered promotions.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Mnemonic AI is an advanced Customer Intelligence AI tool that specializes in creating AI Personas and Digital Twins of customers. The tool helps organizations of all sizes better understand individuals by developing artificial intelligence solutions to tailor messages based on customer beliefs, personality, and values. Mnemonic AI offers features such as Buyer Persona Creation, Digital Twin of The Customer, Case Studies, Whitepaper, OCEAN Personality Analysis, Schwartz Universal Values, and easy integrations with data sources.

Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Emarsys is an omnichannel customer engagement platform that helps marketers deliver AI-powered personalized engagement across various channels to drive business outcomes. The platform offers capabilities such as AI marketing, personalization, customer data management, marketing automation, omnichannel marketing, customer loyalty strategies, reporting and analytics, and technology integrations. Emarsys aims to provide solutions that delight customers and achieve exceptional business results by leveraging AI technology. The platform caters to industries like retail, e-commerce, consumer products, travel & hospitality, sports & entertainment, and media and communications.

The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.

Yepp AI is an AI-powered marketing intelligence platform designed to drive company growth and generate more leads. It is tailored to align with marketing team workflows, integrating with unique processes from content creation to data analysis. Yepp AI helps users overcome challenges such as smaller teams, tighter budgets, and the need for more profit by sparking greater engagement and providing marketing automation solutions.

Infobip is a leading provider of omnichannel communications solutions, enabling businesses to connect with their customers through a variety of channels, including SMS, RCS, MMS, WhatsApp, Viber, and more. Infobip's platform is used by over 70,000 businesses worldwide, and it processes over 450 billion interactions per year. Infobip's solutions are designed to help businesses improve customer engagement, increase sales, and reduce costs.

VPLATE is an AI-powered platform that enables users to create and manage marketing videos for social media effortlessly. From video production to automatic upload on social media channels, VPLATE streamlines the entire process using AI technology. With features like AI-generated marketing plans, captivating marketing copies, automatic video editing, and a comprehensive video marketing dashboard, VPLATE simplifies video marketing for businesses of all sizes. The platform offers a wide range of templates, intuitive editing tools, and supports various mobile platforms, making it easy for users to create high-quality video content tailored for different social media channels.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

Cognee is an AI application that helps users build deterministic AI memory by perfecting exceptional AI apps with intelligent data management. It acts as a semantic memory layer, uncovering hidden connections within data and infusing it with company-specific language and principles. Cognee offers data ingestion and enrichment services, resulting in relevant data retrievals and lower infrastructure costs. The application is suitable for various industries, including customer engagement, EduTech, company onboarding, recruitment, marketing, and tourism.

Atomico is an AI-first CRM platform that facilitates communication between businesses and their customers across various channels. The platform aims to simplify interactions with businesses by providing a seamless and contextual communication experience. Atomico focuses on empowering workers and enhancing productivity through digital transformation, leveraging technology to drive innovation in various industries.

GoSales is an AI-based WhatsApp automation tool that focuses on making customer interactions conversational and interactive, ultimately boosting sales and productivity with minimal manpower. It offers features such as 24/7 human-like AI assistant, personalized interactions, integration with payment gateways, and powerful analytics. GoSales helps businesses increase conversion rates, average order value, customer satisfaction, and operational efficiency through automation and AI-powered chatbots. It also provides seamless API integrations with major apps for a more efficient workflow.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

The llms.txt hub is a centralized repository for llms.txt implementations and resources, facilitating interactions between LLM-powered tools and services with documentation and codebases. It standardizes documentation access, enhances AI model interpretation, improves AI response accuracy, and sets boundaries for AI content interaction across various projects and platforms.

The Azure-Analytics-and-AI-Engagement repository provides packaged Industry Scenario DREAM Demos with ARM templates (Containing a demo web application, Power BI reports, Synapse resources, AML Notebooks etc.) that can be deployed in a customer’s subscription using the CAPE tool within a matter of few hours. Partners can also deploy DREAM Demos in their own subscriptions using DPoC.

PilottAI is a Python framework for building autonomous multi-agent systems with advanced orchestration capabilities. It provides enterprise-ready features for building scalable AI applications. The framework includes hierarchical agent systems, production-ready features like asynchronous processing and fault tolerance, advanced memory management with semantic storage, and integrations with multiple LLM providers and custom tools. PilottAI offers specialized agents for various tasks such as customer service, document processing, email handling, knowledge acquisition, marketing, research analysis, sales, social media, and web search. The framework also provides documentation, example use cases, and advanced features like memory management, load balancing, and fault tolerance.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

CIA is a powerful open-source tool designed for data analysis and visualization. It provides a user-friendly interface for processing large datasets and generating insightful reports. With CIA, users can easily explore data, perform statistical analysis, and create interactive visualizations to communicate findings effectively. Whether you are a data scientist, analyst, or researcher, CIA offers a comprehensive set of features to streamline your data analysis workflow and uncover valuable insights.

AI-PhD-S24 is a mono-repo for the PhD course 'AI for Business Research' at CUHK Business School in Spring 2024. The course aims to provide a basic understanding of machine learning and artificial intelligence concepts/methods used in business research, showcase how ML/AI is utilized in business research, and introduce state-of-the-art AI/ML technologies. The course includes scribed lecture notes, class recordings, and covers topics like AI/ML fundamentals, DL, NLP, CV, unsupervised learning, and diffusion models.

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

Supercharge WordPress Content Workflows and Engagement with Artificial Intelligence. Tap into leading cloud-based services like OpenAI, Microsoft Azure AI, Google Gemini and IBM Watson to augment your WordPress-powered websites. Publish content faster while improving SEO performance and increasing audience engagement. ClassifAI integrates Artificial Intelligence and Machine Learning technologies to lighten your workload and eliminate tedious tasks, giving you more time to create original content that matters.

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

Nuitrack™ is an ultimate 3D body tracking solution developed by 3DiVi Inc. It enables body motion analytics applications for virtually any widespread depth sensors and hardware platforms, supporting a wide range of applications from real-time gesture recognition on embedded platforms to large-scale multisensor analytical systems. Nuitrack provides highly-sophisticated 3D skeletal tracking, basic facial analysis, hand tracking, and gesture recognition APIs for UI control. It offers two skeletal tracking engines: classical for embedded hardware and AI for complex poses, providing a human-centric spatial understanding tool for natural and intelligent user engagement.

ClickHouse is an open-source column-oriented database management system that allows generating analytical data reports in real-time. It offers quick high-level overview, tutorials, documentation, video content, real-time chat support, and various events for users. The tool is designed for real-time analytics and data reporting tasks, providing a scalable and efficient solution for managing analytical data.

I'm a Sales Representative helper, providing insights on skills and strategies for effective sales and customer engagement.

Expert in customer retention strategies.

Let me help you expand your online presence, attract new customers, and retain them effectively. Here's a structured approach we can take based on the RACE (Reach, Act, Convert, Engage) framework

L'IA au service du marketing de la CCI

🔍📝 Crafting personalized reports, offering quick summaries and in-depth insights about individuals for enhanced engagement strategies. 📊👤

Especialista em análise de qualidade e feedback em redes sociais.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Adviseert voor meer online abonnementverkopen.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Enhances customer satisfaction through strategic brand management.

Expert in automotive customer management advice.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Resolves complex customer complaints to ensure satisfaction.

分析用户输入的文本，帮他们明晰需求

Strengthens business relationships through client interaction and feedback analysis.

E-commerce research assistant & course creator for DTC.

A scholarly GPT specializing in neuromarketing and dark patterns.

マルチモーダルデータからの情報抽出と解析を専門とする

The most comprehensive guide to ML theory and applications.

Expert Growth Hacker using Reforge methods for client strategy