Best AI tools for< Automate Customer Interactions >
20 - AI tool Sites
Inbenta
Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.
Chatflot
Chatflot is an AI chatbot application that helps businesses automate up to 95% of customer queries. It allows users to create customized AI chatbots based on the ChatGPT language model, enabling them to provide on-demand information to customers through their website. Chatflot is suitable for various industries and offers features like training the chatbot on specific data, optimizing customer interactions, and integrating seamlessly with different CMS platforms. The application aims to enhance customer service, boost sales, and streamline support processes by providing personalized assistance and relevant information to users.
ReplyMind
ReplyMind is an AI-powered tool that helps businesses automate customer support and sales processes. It uses natural language processing and machine learning algorithms to analyze customer queries and provide accurate responses in real-time. The tool can handle a wide range of tasks, from answering frequently asked questions to processing orders and scheduling appointments. With ReplyMind, businesses can improve efficiency, save time, and enhance customer satisfaction.
Tiledesk
Tiledesk is an AI-powered customer service platform that enables businesses to automate customer interactions using AI agents. The platform offers features such as Conversational AI, AI Agent and Knowledge Base integration, LLM integration, Human Agent handover, and WhatsApp Outreach. Tiledesk helps businesses enhance customer satisfaction, improve resolution times, and achieve tangible results by combining AI automation with human insight.
Watermelon
Watermelon is an AI customer service tool that integrates with OpenAI's latest model, GPT-4o. It allows users to build chatbots powered by GPT-4o to automate customer interactions, handle frequently asked questions, and collaborate seamlessly between chatbots and human agents. Watermelon offers features such as chatbot building, customizable chat widgets, statistics tracking, inbox collaboration, and various integrations with APIs and webhooks. The application caters to industries like e-commerce, education, healthcare, and financial services, providing solutions for sales support, lead generation, marketing, HR, and customer service.
Hubtype
Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.
DOO
DOO is an AI application that aims to transform customer experiences through the power of artificial intelligence. Founded by passionate entrepreneurs, DOO offers AI solutions tailored to streamline sales funnels, enhance customer experiences, and automate marketing. With a diverse team of experts, DOO pioneers in the field of AI innovation, providing predictive analytics, intelligent automation, personalization engines, communication hub, and AI assistants to businesses. The application helps businesses unlock growth, drive results, and stay ahead of the curve in the dynamic market landscape.
Swivl
Swivl is an automation platform designed for self-storage businesses, offering intelligent automation solutions to streamline operations and enhance customer interactions. The platform leverages conversational AI technology to automate conversations with tenants, drive revenue, and augment workforce capabilities. Swivl aims to simplify the rental process, save costs, and increase revenue for self-storage operators while maintaining brand integrity. The platform is trusted by self-storage leaders for its ability to automate customer touchpoints, provide automated customer support and sales assistance, and enhance team productivity. With features like digital assistants, online self-service automation, inventory recommendations, call center deflection, and omni-channel experiences, Swivl is a comprehensive solution for self-storage businesses.
OvationCXM
OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.
Replient.ai
Replient.ai is an AI-powered platform that automates customer support on social media. It transforms social media communication and advertising campaigns into success stories by leveraging AI to automate customer interactions and manage them 24/7. Replient intensifies customer interactions, protects online reputation, scales customer support, and maintains brand voice consistently across all channels effortlessly and without additional personnel costs. It utilizes artificial intelligence to quickly and automatically respond to comments, maximize the potential of social interactions, and strengthen customer relationships. The software helps minimize negative impacts on advertisements by reacting swiftly and automatically to comments, leading to cost savings and increased efficiency in customer support. Replient ensures brand voice compliance in customer communication, regardless of interaction volume or employee quality, and offers comprehensive multilingual support for improved customer satisfaction and seamless communication.
Gupshup
Gupshup is a conversational engagement platform that helps businesses connect with customers across multiple channels, including SMS, WhatsApp, and web chat. It offers a range of features to help businesses automate and personalize their customer interactions, including chatbots, CRM integration, and analytics.
Wattle
Wattle is a modern business platform designed for home service professionals. It offers software that simplifies and intelligently automates operations, allowing users to focus more on customer interactions. The platform includes features such as AI-powered booking and dispatch, online bookings, intelligent automation engine, seamless integrations, and customer engagement tools. Wattle caters to various industries like HVAC, plumbing, lawn care, and pest control, providing solutions for managing quotes, dispatching techs, and collecting payments efficiently. The platform offers different pricing tiers to accommodate businesses of all sizes, with options for online payment processing. Wattle aims to streamline and optimize operations for home service businesses, enhancing productivity and customer satisfaction.
AutoChat
AutoChat is an advanced WhatsApp automation platform that offers powerful automation features to streamline operations and achieve business goals. It provides solutions for businesses to enhance their performance through features like a no-code chatbot builder, WhatsApp commerce, bulk messaging, GPT-4 AI chatbot, and native WhatsApp shopping experience. The platform aims to revolutionize eCommerce by integrating online stores with WhatsApp, offering a seamless checkout process within the app. AutoChat also focuses on team collaboration and support efficiency with its Unified Team Inbox, allowing multiple agents to handle incoming messages on a single WhatsApp number.
Omind
Omind is an experience management platform that helps businesses create personalized customer journeys and deliver exceptional experiences across multiple channels. It combines generative AI with data analytics to predict customer behavior trends, merge interactions for a comprehensive view, and deliver standout, personalized experiences. Omind's platform is an advanced solution that combines generative AI with data analytics to create personalized customer journeys, enhancing customer experience and engagement.
YarpBot
YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.
Voicy.AI
Voicy.AI is a conversational bot platform that leverages artificial intelligence and natural language understanding to improve customer experience and enable conversational commerce through automated personalized dialogs. It helps businesses automate customer interactions, drive sales, and improve customer satisfaction. Voicy.AI's platform is designed to be easy to use, with a drag-and-drop interface and pre-built templates. It integrates with a variety of business systems, including CRM, POS, and payment gateways. Voicy.AI is used by businesses of all sizes, across a variety of industries, including retail, food service, and healthcare.
Kursaha
Kursaha is an AI-powered customer engagement and acquisition platform that helps businesses connect with their audiences in a personalized and meaningful way. It offers a range of features such as chat automation, OTP automation, real-time analytics, audience segmentation, and content generation. Kursaha integrates with various tools and systems, making it a comprehensive solution for marketing, data, and product teams.
Salient
Salient is an AI-powered platform that helps automotive lenders automate customer interactions and improve the customer experience. It offers a range of features including automated welcome and verification calls, inbound call automation, early delinquency calls, and payment processing. Salient is SOC 2 compliant and PCI L1 certified, ensuring the security and privacy of customer data.
Splutter AI
Splutter AI is a cutting-edge AI chatbot solution that enables users to create their own generative AI chatbots without any coding knowledge. It offers services in support, marketing, and sales automation, allowing businesses to automate customer interactions, generate leads, and improve overall operations. The platform is highly customizable, scalable, and efficient, providing users with a fast and flexible chatbot solution. Splutter AI integrates seamlessly with various data sources, websites, and tools, making it a versatile and powerful tool for businesses looking to enhance their customer relations and streamline their processes.
Zoe Chat
The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.
20 - Open Source AI Tools
tiledesk-server
Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com
awesome-generative-ai
A curated list of Generative AI projects, tools, artworks, and models
awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.
Tools4AI
Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.
humanlayer
HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.
awesome-ai
Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.
crewAI
CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.
amazon-transcribe-live-call-analytics
The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.
crewAI
crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.
tiledesk-dashboard
Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
claim-ai-phone-bot
AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.
20 - OpenAI Gpts
HubSpot Harry
Your go-to expert for all things HubSpot, from basic tool use to advanced API coding.
Goods Guru
"Goods Guru" represents a fusion of AI technology and in text and visual content creation, aimed at boosting online sales and improving the digital footprint of e-commerce businesses.
Customer.io Liquid Helper
Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)
AutoChatGPT
Have a large task to accomplish? AutoChatGPT will continually review and give itself new instructions to complete a task using expert agents.
AI Boost Eligibility Interviewers
Feeling Overworked? Let AI help you out! Type "help" for more information.
A Smart Home Assistant
Have a quick question regarding your smart home setup? Chat with #SmartHomeAssistant for pairing, error codes, and tips on #ConnectedDevices. Your essential guide to #SmartHomeAutomation. #TechSupport
Home Assistant Assistant
Your go-to for comprehensive Home Assistant guidance. *NOT* officially associated with Nabu Casa or Home Assistant.