Best AI tools for< Telephony System Administrator >

Sherlock Calls is an AI call detective tool designed for voice operations teams, integrated with Slack. It uses natural language processing to investigate, correlate, and provide instant answers about voice calls in plain English. The tool connects to various voice providers and CRM systems, offering features like call investigation, transcript analysis, marketing insights, CRM sync, cost breakdown, and cross-service correlation. Sherlock Calls saves time, optimizes costs, and enhances team productivity by providing actionable insights and root cause analysis for call failures.

AudioCodes VoiceAI Connect is a cloud-based platform that enables developers to build and deploy voicebots. It provides a range of features, including connectivity to any contact center or SIP trunk, support for any speech engine or bot framework, and the ability to reduce the cost of speech services by up to 40%. VoiceAI Connect is available as a fully managed service (Enterprise edition) and as a self-service SaaS solution (AudioCodes Live Hub) to support any deployment, integration, or regulatory needs.

Gnani.ai is an AI application that offers a suite of agentic AI solutions for enterprises, including Inya Workforce for AI automation, Inya Assist for real-time agent support, Inya Shield for voice biometrics, and Inya Insights for call analytics. The platform enables businesses to build and deploy voice and chat agents quickly without the need for coding. With features like automated QA, voice biometrics, and real-time call analytics, Gnani.ai helps businesses improve customer experience, increase operational efficiency, and drive revenue growth across various industries.

Ringover is an AI-driven conversation platform designed for staffing and sales teams. It offers features such as transcription and call summaries, mood analysis, cloud telephony, multichannel communications, sales prospecting automations, app marketplace integration, and more. The platform aims to centralize all communication channels within a simple interface, empowering users to enhance productivity and streamline conversations with clients and prospects. Ringover also provides advanced analytics, automation, and coaching to boost the productivity of recruiting and sales teams. With seamless integration with various business tools, Ringover offers a comprehensive solution for businesses looking to optimize their communication strategies.

Univw is an AI-powered sales CRM designed for start-ups and small businesses. It offers custom dashboards, reports, and analytics, along with features like automated call quality assurance, external automations, agent coaching using AI, and intelligent summarization of notes. Univw aims to enhance business efficiency by providing powerful features that streamline sales processes, improve data access control, integrate cloud telephony, bring data from external sources, offer a flexible workflow engine, and enable data visualization for better decision-making.

Vee is an intelligent conversational AI tool that offers efficient outbound call services and client support processes. It combines groundbreaking artificial intelligence technology with the experience of millions of real conversations to enhance business efficacy. Vee has a rich and diverse experience in completing various client support processes, from helpline services to mass outbound campaigns. The tool acts as an intelligent consultant that people enjoy talking to, effectively implementing business processes for numerous companies across different industries.

GetVocal AI is an artificial intelligence platform that automates sales calls, offering a 24/7 telephonic agent service to optimize and expand a company's sales operations. It provides reliable AI phone agents trained on user data to handle complex discussions seamlessly integrated into the team's workflow. The platform offers unlimited near-human calls, advanced conversational intelligence, continuous learning, and personalized training for agents. GetVocal AI aims to empower businesses to grow sales, increase efficiency, and enhance customer interactions through AI-driven solutions.