Best AI tools for< Support Representative >

HelperHat is a 24/7 AI live chat support tool for websites that helps businesses automate customer support using advanced AI models like GPT, Claude & Gemini. It offers instant, accurate responses, cost savings, easy setup, AI analytics, privacy & security, granular analytics, quick & easy setup, human-AI collaboration, unlimited team access, unlimited conversations, unlimited device access, customer topics & tracking, customer satisfaction analysis, spam filtering, and more.

Wondershare Help Center provides comprehensive support for Wondershare products, including video editing, video creation, diagramming, PDF solutions, and data management. It offers a wide range of resources such as tutorials, FAQs, troubleshooting guides, and access to customer support.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Timworks is an all-in-one client support and team management app for online businesses and clients. It offers a range of features to help businesses streamline their customer support operations, including secure audit trails, unlimited client seats, and integrations with popular accounting and productivity tools. Timworks also includes a built-in AI assistant, TIMi, which can answer customer queries and questions, saving businesses time and resources.

Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Alltius is a platform that allows users to build and deploy AI assistants for sales and support teams. The platform provides a variety of tools and features to help users create assistants that are accurate, secure, and easy to use. Alltius's assistants can be used to automate a variety of tasks, such as answering customer questions, generating leads, and scheduling appointments. The platform also includes a library of pre-built skills that can be used to add functionality to assistants.

Wallu is an AI-powered chatbot designed to automate customer support on Discord servers. It can answer frequently asked questions (FAQs) and provide support like a 24/7 staff member. Wallu can understand FAQs and documents in multiple languages and also answer users in their native language. It is controlled by an admin panel that allows for fine-tuned control of what channels it operates in, documents to be used in answers, and FAQs to source information from. Wallu is easy to use and can be added to any Discord server with just a few clicks.

ClearFeed is an AI-powered support platform designed for Slack and MS Teams, offering a next-gen support experience. It streamlines communication, enables private collaboration, and delivers resolutions 5X faster. The platform brings core helpdesk functions to Slack and MS Teams, leveraging AI to resolve queries efficiently. ClearFeed is trusted by leading companies globally and has received positive reviews for its ability to enhance support efficiency and productivity.

Instant Answers is an AI-powered chatbot builder that enables users to create customized chatbots for their websites in minutes. The platform allows users to train their chatbots to provide instant answers to a wide range of questions by uploading documents or inputting website URLs. With features like easy customization, effortless integration, conversation analytics, and dynamic learning, Instant Answers offers a user-friendly interface for enhancing customer service and engagement.

WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.

Question Base is an AI-powered autoresponder for Slack that helps businesses automate repetitive questions and improve operational efficiency. It uses AI to generate answers based on chat history, and allows users to verify and control the content to ensure accuracy. Question Base is designed to save time for managers and support teams by eliminating the need to answer the same questions repeatedly, and by providing instant answers to employees within 3 seconds.

Cheerlink is an AI application that offers a proactive AI shop assistant to help businesses convert and delight customers effortlessly. It provides conversational AI capabilities, AI product recommendations, and personalized support to enhance customer experience. Cheerlink integrates seamlessly with Shopify, supports multiple languages, and offers features like AI notes, customizable widgets, and built-in Shopify actions. The application is praised for its ease of use, quick setup, and continuous updates to add new functionalities.

DeskDay is a chat-based service desk solution designed for MSPs to revolutionize their ticketing experience with real-time chat, intuitive workflows, and automation. It offers features like Conversational Ticketing, Multi-platform Service Desk, Chat-based Project Management, Multi-channel Support, and Contract Management. DeskDay streamlines ticket management, project tracking, and billing processes, providing faster interactions, time savings, and increased revenue for MSPs.

BotPenguin is an AI chatbot maker that offers solutions for businesses to enhance customer engagement and automate processes. With a focus on marketing automation, customer support, lead generation, and appointment bookings, BotPenguin provides a user-friendly platform with key features such as live chat, unified inbox, analytics tools, and mobile app integration. The application caters to various industries including healthcare, education, e-commerce, real estate, consultants, SaaS, tours & travels, insurance, and more. BotPenguin supports multiple platforms like Instagram, WhatsApp, Telegram, Facebook, websites, WordPress, Microsoft Teams, Shopify, WooCommerce, and Squarespace, offering custom development options and partner programs for businesses to scale their operations.

DRUID AI is an enterprise-ready AI platform that offers generative AI agents and knowledge bases to automate business tasks and enhance technology ROI. It provides solutions for various industries such as customer support, human resources, sales and marketing, banking, insurance, healthcare, retail, and education. The platform enables users to connect with any system, automate processes, and revolutionize customer interactions. DRUID AI is trusted by global business and digital transformation leaders to redefine enterprise workflows and improve efficiency through generative AI technology.

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

MeetMine AI is a platform that allows users to create and interact with AI-powered characters and bots. These characters and bots can be used for a variety of purposes, including customer support, education, and entertainment. MeetMine AI's characters are designed to be realistic and engaging, and they can be customized to fit the user's needs. The platform also offers a variety of features that make it easy to create and manage characters and bots.

Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.

This repository contains a chatbot tool powered by AI technology. The chatbot is designed to interact with users in a conversational manner, providing information and assistance on various topics. Users can engage with the chatbot to ask questions, seek recommendations, or simply have a casual conversation. The AI technology behind the chatbot enables it to understand natural language inputs and provide relevant responses, making the interaction more intuitive and engaging. The tool is versatile and can be customized for different use cases, such as customer support, information retrieval, or entertainment purposes. Overall, the chatbot offers a user-friendly and interactive experience, leveraging AI to enhance communication and engagement.

Onyx is an open-source Gen-AI and Enterprise Search tool that serves as an AI Assistant connected to company documents, apps, and people. It provides a chat interface, can be deployed anywhere, and offers features like user authentication, role management, chat persistence, and UI for configuring AI Assistants. Onyx acts as an Enterprise Search tool across various workplace platforms, enabling users to access team-specific knowledge and perform tasks like document search, AI answers for natural language queries, and integration with common workplace tools like Slack, Google Drive, Confluence, etc.

ImTip is a lightweight desktop assistant tool that provides features such as super hotkeys, input method status prompts, and custom AI assistant. It displays concise icons at the input cursor to show various input method and keyboard status, allowing users to customize appearance schemes. With ImTip, users can easily manage input method status without cluttering the screen with the built-in status bar. The tool supports visual editing of status prompt appearance and programmable extensions for super hotkeys. ImTip has low CPU usage and offers customizable tracking speed to adjust CPU consumption. It supports various input methods and languages, making it a versatile tool for enhancing typing efficiency and accuracy.

J.A.R.V.I.S.1.0 is an advanced virtual assistant tool designed to assist users in various tasks. It provides a wide range of functionalities including voice commands, task automation, information retrieval, and communication management. With its intuitive interface and powerful capabilities, J.A.R.V.I.S.1.0 aims to enhance productivity and streamline daily activities for users.

LocalChat is a simple, easy-to-set-up, and open-source local AI chat tool that allows users to interact with generative language models on their own computers without transmitting data to a cloud server. It provides a chat-like interface for users to experience ChatGPT-like behavior locally, ensuring GDPR compliance and data privacy. Users can download LocalChat for macOS, Windows, or Linux to chat with open-weight generative language models.

The RAG Experiment Accelerator is a versatile tool that helps you conduct experiments and evaluations using Azure AI Search and RAG pattern. It offers a rich set of features, including experiment setup, integration with Azure AI Search, Azure Machine Learning, MLFlow, and Azure OpenAI, multiple document chunking strategies, query generation, multiple search types, sub-querying, re-ranking, metrics and evaluation, report generation, and multi-lingual support. The tool is designed to make it easier and faster to run experiments and evaluations of search queries and quality of response from OpenAI, and is useful for researchers, data scientists, and developers who want to test the performance of different search and OpenAI related hyperparameters, compare the effectiveness of various search strategies, fine-tune and optimize parameters, find the best combination of hyperparameters, and generate detailed reports and visualizations from experiment results.

ReEdgeGPT is a tool designed for reverse engineering the chat feature of the new version of Bing. It provides documentation and guidance on how to collect and use cookies to access the chat feature. The tool allows users to create a chatbot using the collected cookies and interact with the Bing GPT chatbot. It also offers support for different modes like Copilot and Bing, along with plugins for various tasks. The tool covers historical information about Rome, the Lazio region, and provides troubleshooting tips for common issues encountered while using the tool.

rwkv.cpp is a port of BlinkDL/RWKV-LM to ggerganov/ggml, supporting FP32, FP16, and quantized INT4, INT5, and INT8 inference. It focuses on CPU but also supports cuBLAS. The project provides a C library rwkv.h and a Python wrapper. RWKV is a large language model architecture with models like RWKV v5 and v6. It requires only state from the previous step for calculations, making it CPU-friendly on large context lengths. Users are advised to test all available formats for perplexity and latency on a representative dataset before serious use.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

Xianyu AutoAgent is an AI customer service robot system specifically designed for the Xianyu platform, providing 24/7 automated customer service, supporting multi-expert collaborative decision-making, intelligent bargaining, and context-aware conversations. The system includes intelligent conversation engine with features like context awareness and expert routing, business function matrix with modules like core engine, bargaining system, technical support, and operation monitoring. It requires Python 3.8+ and NodeJS 18+ for installation and operation. Users can customize prompts for different experts and contribute to the project through issues or pull requests.

WPPConnect is an open source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things.

This project is an intelligent dialogue customer service tool based on a large model, which supports access to platforms such as WeChat, Qianniu, Bilibili, Douyin Enterprise, Douyin, Doudian, Weibo chat, Xiaohongshu professional account operation, Xiaohongshu, Zhihu, etc. You can choose GPT3.5/GPT4.0/ Lazy Treasure Box (more platforms will be supported in the future), which can process text, voice and pictures, and access external resources such as operating systems and the Internet through plug-ins, and support enterprise AI applications customized based on their own knowledge base.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

LibreChat is an all-in-one AI conversation platform that integrates multiple AI models, including ChatGPT, into a user-friendly interface. It offers a wide range of features, including multimodal chat, multilingual UI, AI model selection, custom presets, conversation branching, message export, search, plugins, multi-user support, and extensive configuration options. LibreChat is open-source and community-driven, with a focus on providing a free and accessible alternative to ChatGPT Plus. It is designed to enhance productivity, creativity, and communication through advanced AI capabilities.

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(EN) LightingGPT is an innovative AI system created by Lightinology. It specifically designed to answer a wide range of questions about lighting and optics. It supports multiple languages. (中) LightingGPT是由Lightinology創建的人工智能系統，專門設計來解答有關照明和光學的各種問題。支援各國語言。

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