Best AI tools for< It Service Manager >

Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.

TeamDynamix is an AI tool that offers an ITIL-aligned, no-code ITSM automation platform. It leverages natural language processing and automation for a new way to chat. The platform allows for easy deployment across various departments like HR, marketing, and facilities. TeamDynamix provides a library of pre-built connectors, a visual workflow builder, and flexible PPM platform to optimize resources and improve visibility. It caters to a diverse customer community across 20+ industries, offering flexibility and low admin overhead.

SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.

Enthu.AI is a Conversation Intelligence Software designed for Contact Centers to boost agent performance, understand customer sentiment, and improve revenue. The AI-powered tool automates sales monitoring, compliance, and customer experience enhancement by capturing and analyzing customer voice across various communication channels. It provides insights for multiple teams, runs automated Quality Management programs, and coaches sales agents to improve their performance. Enthu.AI helps in driving consistency in revenue and predictability in outcomes for over 100 brands, making call quality monitoring and customer conversation data analysis more efficient and effective.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice AI bot templates, optimize and customize AI knowledge base, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, enables seamless chatbot-human handoff, and provides robust API and SDK for embedding capabilities into products. Trusted by over 100k companies worldwide, GPTBots helps enterprises enhance customer service, leads generation, SEO writing, data analysis, and more.

GPTBots.ai is a powerful no-code platform for creating AI-driven business applications. It seamlessly integrates large language models with organizational data, services, and workflows to empower AI bots in driving business growth. The platform allows users to build and train AI bots without coding experience, access best-practice templates, optimize AI knowledge bases, and adapt to various scenarios with intelligent agent bots. GPTBots supports diverse input types, offers versatile language models, and enables seamless chatbot-human handoff. Trusted by over 100k companies worldwide, GPTBots enhances customer support, leads generation, SEO writing, and data analysis, catering to various industries.

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

Seismic is a sales enablement platform that provides customer-facing teams with the skills, content, tools, and insights they need to delight clients and grow the business. It offers a range of features including sales content management, learning and coaching, buyer engagement, content automation, strategy and planning, and enablement intelligence. Seismic is used by over 1,000 companies worldwide and has been recognized as the #1 sales enablement platform in all leading analyst reports.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.

Testportal is an online assessment platform that allows users to create their own tests, quizzes, and exams. It is used by businesses and educational institutions to assess the skills and knowledge of their employees and students. Testportal offers a variety of features, including AI-powered question generation, automatic grading, and comprehensive insights and analytics. It also integrates with Microsoft Teams and provides enterprise-grade security and data protection.

MagicLoop is a voice survey tool designed to enhance customer feedback by replacing written feedback with spoken responses. It allows users to gather higher-quality responses through voice surveys, capturing emotions, tones, and nuances for a deeper understanding of participants' feelings and intentions. The tool aims to improve participant engagement and provide detailed insights by encouraging genuine responses. MagicLoop offers a modern approach to surveys, addressing the limitations of traditional methods and providing tailored solutions for various use cases such as user research, satisfaction surveys, NPS, feedback collection, market research, and data monitoring. With features like AI analysis, speech-to-text transcription, and custom branding, MagicLoop streamlines the process of generating insights from voice recordings.

Copalot is an AI copilot application designed to provide AI chat and visual video support for small businesses. It helps in reducing customer interaction and support costs by offering AI chat and video FAQ bots that can be embedded in websites or linked to products. Copalot allows users to create custom ChatGPT and FAQs based on their own content, supporting multiple file formats and webpages. The application is user-friendly and multilingual, catering to a global customer base.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

ChatGPT is an AI-powered chatbot tool that allows users to create and train chatbots for various purposes. It uses advanced natural language processing to generate human-like responses and engage in conversations with users. With ChatGPT, you can customize the chatbot's responses, train it on specific topics, and integrate it into your website or application to provide interactive and personalized experiences for your users.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Chat Nio is a next-generation AIGC one-stop business solution that combines the advantages of frontend-oriented lightweight deployment projects with powerful API distribution systems. It offers rich model support, beautiful UI design, complete Markdown support, multi-theme support, internationalization support, text-to-image support, powerful conversation sync, model market & preset system, rich file parsing, full model internet search, Progressive Web App (PWA) support, comprehensive backend management, multiple billing methods, innovative model caching, and additional features. The project aims to address limitations in conversation synchronization, billing, file parsing, conversation URL sharing, channel management, and API call support found in existing AIGC commercial sites, while also providing a user-friendly interface design and C-end features.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

GPUStack is an open-source GPU cluster manager designed for running large language models (LLMs). It supports a wide variety of hardware, scales with GPU inventory, offers lightweight Python package with minimal dependencies, provides OpenAI-compatible APIs, simplifies user and API key management, enables GPU metrics monitoring, and facilitates token usage and rate metrics tracking. The tool is suitable for managing GPU clusters efficiently and effectively.

AWS AI Stack is a full-stack boilerplate project designed for building serverless AI applications on AWS. It provides a trusted AWS foundation for AI apps with access to powerful LLM models via Bedrock. The architecture is serverless, ensuring cost-efficiency by only paying for usage. The project includes features like AI Chat & Streaming Responses, Multiple AI Models & Data Privacy, Custom Domain Names, API & Event-Driven architecture, Built-In Authentication, Multi-Environment support, and CI/CD with Github Actions. Users can easily create AI Chat bots, authentication services, business logic, and async workers using AWS Lambda, API Gateway, DynamoDB, and EventBridge.

aiomisc is a Python library that provides a collection of utility functions and classes for working with asynchronous I/O in a more intuitive and efficient way. It offers features like worker pools, connection pools, circuit breaker pattern, and retry mechanisms to make asyncio code more robust and easier to maintain. The library simplifies the architecture of software using asynchronous I/O, making it easier for developers to write reliable and scalable asynchronous code.

SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Azure OpenAI Service provides REST API access to OpenAI's powerful language models including GPT-3, Codex and Embeddings. Users can easily adapt models for content generation, summarization, semantic search, and natural language to code translation. The workshop covers basics, prompt engineering, common NLP tasks, generative tasks, conversational dialog, and learning methods. It guides users to build applications with PowerApp, query SQL data, create data pipelines, and work with proprietary datasets. Target audience includes Power Users, Software Engineers, Data Scientists, and AI architects and Managers.

Backend.AI Web UI is a user-friendly web and app interface designed to make AI accessible for end-users, DevOps, and SysAdmins. It provides features for session management, inference service management, pipeline management, storage management, node management, statistics, configurations, license checking, plugins, help & manuals, kernel management, user management, keypair management, manager settings, proxy mode support, service information, and integration with the Backend.AI Web Server. The tool supports various devices, offers a built-in websocket proxy feature, and allows for versatile usage across different platforms. Users can easily manage resources, run environment-supported apps, access a web-based terminal, use Visual Studio Code editor, manage experiments, set up autoscaling, manage pipelines, handle storage, monitor nodes, view statistics, configure settings, and more.

aiobotocore is an async client for Amazon services using botocore and aiohttp/asyncio. It provides a mostly full-featured asynchronous version of botocore, allowing users to interact with various AWS services asynchronously. The library supports operations such as uploading objects to S3, getting object properties, listing objects, and deleting objects. It also offers context manager examples for managing resources efficiently. aiobotocore supports multiple AWS services like S3, DynamoDB, SNS, SQS, CloudFormation, and Kinesis, with basic methods tested for each service. Users can run tests using moto for mocked tests or against personal Amazon keys. Additionally, the tool enables type checking and code completion for better development experience.

OpenShield is a firewall designed for AI models to protect against various attacks such as prompt injection, insecure output handling, training data poisoning, model denial of service, supply chain vulnerabilities, sensitive information disclosure, insecure plugin design, excessive agency granting, overreliance, and model theft. It provides rate limiting, content filtering, and keyword filtering for AI models. The tool acts as a transparent proxy between AI models and clients, allowing users to set custom rate limits for OpenAI endpoints and perform tokenizer calculations for OpenAI models. OpenShield also supports Python and LLM based rules, with upcoming features including rate limiting per user and model, prompts manager, content filtering, keyword filtering based on LLM/Vector models, OpenMeter integration, and VectorDB integration. The tool requires an OpenAI API key, Postgres, and Redis for operation.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

ClearML Server is a backend service infrastructure for ClearML, facilitating collaboration and experiment management. It includes a web app, RESTful API, and file server for storing images and models. Users can deploy ClearML Server using Docker, AWS EC2 AMI, or Kubernetes. The system design supports single IP or sub-domain configurations with specific open ports. ClearML-Agent Services container allows launching long-lasting jobs and various use cases like auto-scaler service, controllers, optimizer, and applications. Advanced functionality includes web login authentication and non-responsive experiments watchdog. Upgrading ClearML Server involves stopping containers, backing up data, downloading the latest docker-compose.yml file, configuring ClearML-Agent Services, and spinning up docker containers. Community support is available through ClearML FAQ, Stack Overflow, GitHub issues, and email contact.

Naas (Notebooks as a service) is an open source platform that enables users to create powerful data engines combining automation, analytics, and AI from Jupyter notebooks. It offers features like templates for automated data jobs and reports, drivers for data connectivity, and production-ready environment with scheduling and notifications. Naas aims to provide an alternative to Google Colab with enhanced low-code layers.

fAIr is an open AI-assisted mapping service developed by the Humanitarian OpenStreetMap Team (HOT) to improve mapping efficiency and accuracy for humanitarian purposes. It uses AI models, specifically computer vision techniques, to detect objects like buildings, roads, waterways, and trees from satellite and UAV imagery. The service allows OSM community members to create and train their own AI models for mapping in their region of interest and ensures models are relevant to local communities. Constant feedback loop with local communities helps eliminate model biases and improve model accuracy.

MemFree is an open-source hybrid AI search engine that allows users to simultaneously search their personal knowledge base (bookmarks, notes, documents, etc.) and the Internet. It features a self-hosted super fast serverless vector database, local embedding and rerank service, one-click Chrome bookmarks index, and full code open source. Users can contribute by opening issues for bugs or making pull requests for new features or improvements.

XLearning is a scheduling platform for big data and artificial intelligence, supporting various machine learning and deep learning frameworks. It runs on Hadoop Yarn and integrates frameworks like TensorFlow, MXNet, Caffe, Theano, PyTorch, Keras, XGBoost. XLearning offers scalability, compatibility, multiple deep learning framework support, unified data management based on HDFS, visualization display, and compatibility with code at native frameworks. It provides functions for data input/output strategies, container management, TensorBoard service, and resource usage metrics display. XLearning requires JDK >= 1.7 and Maven >= 3.3 for compilation, and deployment on CentOS 7.2 with Java >= 1.7 and Hadoop 2.6, 2.7, 2.8.

Condescending, passive-aggressive advice.

It doesn't know that you can see what this bot is thinking!

Veterans Benefits Navigator (VBN) is a specialized chatbot designed to guide U.S. veterans through the complexities of VA benefits. It offers tailored, up-to-date information, locates nearest VA facilities, and ensures empathetic, confidential assistance for all benefit-related inquiries.

Try the new AI chat model: GPT 4o ("Omni") Assistant. It's faster and better than regular GPT. Plus it will incorporate speech-to-text, intelligence, and speech-to-text capabilities with extra low latency.

This GPT is the most confident GPT out there. It performs and gives answers without doubting itself. It will correct you if you give wrong suggestions. Bringing back the confidence to ChatGPT!

FriendGPT is your friend. Feel free to convide in it, it will always try to lend an ear and offer sage advice.

The laziest AI around, it doesn't care about you.

Does it only do Hot Dog? --And Not Hot Dog.

If your "unified" chatGPT doesn't know it can browse the web or draw, this GPT is for you!

Travel advisor for Aeroplan points. Tell the advisor how many points you have and it will tell you where you can go!

Look at the future of your current profession and how it may be affected by Artificial Intelligence

Ask for event recommendations like this: London, Food market, November 13 - November 17...or at least something similar. Hell, it's really never been that easy.

GPT-Mediator is an AI chatbot designed to facilitate dispute resolution. It employs empathy, neutrality, and respect, offering tailored suggestions for conflict resolution, all while ensuring unbiased mediation.

Rude, abrasive, swear-heavy

A parody GPT with a steadfast 'Karen' personality, always humorous.

Sends Yo notifications based on specific triggers

困っときにナレッジコミュニケーションのコアバリュー的な観点でアドヴァイスをくれる。とってもいいヤツさ！

Sarcastic, humorous GPT blending boomer, Gen Z, Gen X, and millennial traits.

一个暴躁的 GPTs

Sarcastic and unfiltered, it offers a satirical commentary on current affairs, including the latest in technology. It creates images that capture the essence of the conversation.