Best AI tools for< Customer Success Management >

Klynk is an AI-powered Customer Success Management (CSM) tool that aims to revolutionize the way businesses interact with their customers. It combines smart AI technology with human touch to provide personalized and efficient customer success strategies. Klynk offers a global team of experts dedicated to elevating CSM to new heights, ensuring customer satisfaction and business growth.

Leexi is an AI-powered meeting tool that helps users transcribe, analyze, and summarize calls and meetings. It uses generative AI to automate note-taking, report writing, and propose next steps, saving users time and improving productivity. Leexi offers features such as automated note-taking, tailored summaries, time-saving capabilities, express setup, facilitated collaboration, contextualized call summaries, and in-depth analysis. The application is suitable for various industries and professions, including sales, consulting, customer success, recruitment, finance, journalism, marketing, and real estate.

BotGPT is a 24/7 custom AI chatbot assistant for websites. It offers a data-driven ChatGPT that allows users to create virtual assistants from their own data. Users can easily upload files or crawl their website to start asking questions and deploy a custom chatbot on their website within minutes. The platform provides a simple and efficient way to enhance customer engagement through AI-powered chatbots.

Venixs is a business-oriented AI customer success system that seamlessly integrates AI for unparalleled efficiency and customer-centric success. It offers a conversational ticketing system for natural and intuitive interactions, a management platform for monitoring and managing conversations and tickets with teammates, and customizable AI responses tailored to specific business needs. Venixs has processed over 1 million messages within its first month of launch and has over 200,000 conversations and 50 happy customers.

Pragma is an AI-powered knowledge assistant application designed to help organizations access and manage their knowledge sources efficiently. It offers features such as AI training on user data, instant information retrieval within Slack, multi-platform actions triggering, personalized privacy options, and knowledge repository refinement through user feedback. Pragma empowers sales teams with CRM assistance, competitor website insights, and content generation from organizational wisdom. It also facilitates customer support automation through AI chatbots. The application is praised for its ability to enhance productivity, streamline knowledge sharing, and improve customer interactions.

OpenText is an information management solutions provider that offers a wide range of products and services to help organizations manage their data, content, cybersecurity, and more. The company leverages artificial intelligence to enhance various aspects of business operations, including analytics, IT operations, customer experiences, content management, and cybersecurity. OpenText aims to elevate human potential by transforming organizations with Business Cloud, Business AI, and Business Technology solutions.

Zeda.io is an AI-powered product management software that focuses on Voice of Customer (VoC) analysis. It helps product teams collect, analyze, and act on customer feedback to build products that align with customer needs and drive revenue. The platform offers features such as capturing and centralizing feedback from multiple channels, leveraging AI for product insights, integrating with various tools, generating AI insight reports, and validating ideas faster. Zeda.io aims to streamline the product discovery process by providing actionable insights and facilitating collaboration among cross-functional teams.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

AskMyDocs.ai is an AI tool designed to save time and money on customer and employee support by allowing users to ask questions and get precise, instant answers straight from their documentation sources. The tool offers various integrations with platforms like Zendesk, Gitbook, Sitemap, PDF, and Slack, enabling users to transform their knowledge base into an intelligent resource. AskMyDocs.ai provides features such as resource savings calculator, integrations with multiple platforms, and a chatbot for quick and precise responses. The tool offers different pricing plans catering to different business sizes and needs, with options for custom features and support SLAs.

Unless is a conversational AI platform that helps organizations unlock their knowledge and provide better customer support. With Unless, you can train an AI model with your own knowledge base, documents, or website, and then let your customers or team engage in conversations with the AI through various channels. Unless is designed to be easy to use, even for non-technical staff, and it offers a variety of features to help you get the most out of your AI model.

Vouchery.io is an all-in-one promotional engine designed to help businesses orchestrate and deliver the right incentives at every stage of the customer lifecycle. It offers features such as Coupon & Discounts, Loyalty Program, Gift Cards & Vouchers, and Referral Program. The platform is AI-powered, providing contextual, predictive marketing promotions and special offers to drive customer engagement. Vouchery allows users to create, redeem, and synchronize all promotions, monitor campaign results, maximize promotional ROI, manage multiple budgets, and prevent coupon abuse. It also enables users to personalize promotions using a flexible rule engine and seamlessly integrate with major 3rd party services. The platform is trusted by leading brands across various industries and offers 24/7 customer support.

Smarter Sales is a sales call data management and automation tool that helps businesses streamline their sales processes, improve performance metrics, and save time. It integrates with popular video conferencing platforms like Zoom, Teams, and Meets to automatically pull call recordings for analysis. The tool also automates CRM data entry, providing instant, personalized feedback post-call. Managers can access detailed performance dashboards and summarized email reports to make data-driven coaching decisions. Smarter Sales is fully customizable, allowing businesses to set their own CRM data preferences and extract specific data from each call. The tool also offers personalized AI learning materials and stunning chart creation capabilities to help businesses better understand their sales data and improve their sales strategies.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Ortto is a customer relationship management (CRM) and marketing automation platform that helps businesses manage their customer data, create automated marketing campaigns, and track their results. Ortto's AI-powered features include an AI subject line writer, AI-powered live chat, and an AI-powered omnichannel inbox. Ortto integrates with a variety of other business applications, including Salesforce, Shopify, and Stripe.

timeOS is an AI productivity companion that captures and summarizes your day, organizes all relevant information within the right tool, and proactively surfaces the knowledge you need, when you need it. It leverages AI to bypass non-essential meetings, provides detailed reports of missed events, and offers automatic notes without a bot. The platform seamlessly integrates actionable insights into your workflow, syncs with various tools, and offers multilingual support for clear communication. With a security-first approach, timeOS ensures user-controlled data privacy and encrypted storage of meeting summaries.

Mindlake.ai is an AI-powered search engine designed for business communications. It consolidates and summarizes discussions related to projects from various communication channels, project management tools, and documentations. The tool helps users stay up-to-date with tasks, understand customers better, reduce meeting time, and bridge communication gaps between different teams.

Atrium is a Sales Performance Management solution that improves rep attainment through consistent pipeline creation and advancement. It provides AI-driven insights to help sales managers improve team performance. Key features include automated insights, manager assistant, and pipeline acceleration.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It also offers features such as audience management, data collection, and business insights.

Naro is an AI-powered sales knowledge platform that helps marketers identify trends and content gaps by analyzing sales conversations. It proactively suggests the right content to sellers, increases content utilization, and integrates conversations and content seamlessly. Naro also connects with existing tools to provide data-driven sales insights and improve content discoverability. With Naro, users can improve content efficacy, discover gaps and trends in sales interactions, automatically answer sales questions, and track content utilization by account and prospect.

Sync.AI is an AI-powered business communication tool that integrates various communication tools like calendar, calls, and email to provide users with a holistic overview of their business activities. It enhances productivity by syncing data from daily activities and third-party sources, leading to more informed decision-making and shorter sales cycles.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.

HuixiangDou is a **group chat** assistant based on LLM (Large Language Model). Advantages: 1. Design a two-stage pipeline of rejection and response to cope with group chat scenario, answer user questions without message flooding, see arxiv2401.08772 2. Low cost, requiring only 1.5GB memory and no need for training 3. Offers a complete suite of Web, Android, and pipeline source code, which is industrial-grade and commercially viable Check out the scenes in which HuixiangDou are running and join WeChat Group to try AI assistant inside. If this helps you, please give it a star ⭐

Supercharge WordPress Content Workflows and Engagement with Artificial Intelligence. Tap into leading cloud-based services like OpenAI, Microsoft Azure AI, Google Gemini and IBM Watson to augment your WordPress-powered websites. Publish content faster while improving SEO performance and increasing audience engagement. ClassifAI integrates Artificial Intelligence and Machine Learning technologies to lighten your workload and eliminate tedious tasks, giving you more time to create original content that matters.

This repository aims to promote global equality for individuals pursuing a PhD in NLP by providing resources and information on various aspects of the academic journey. It covers topics such as applying for a PhD, getting research opportunities, preparing for the job market, and succeeding in academia. The repository is actively updated and includes contributions from experts in the field.

Drives client retention, renewals, upsells and client satisfaction.

Tell me your company and customer and I'll prepare your first call with them!

Maintains and expands client portfolio through strategic upselling, relationship-building, and negotiation.

Revolutionizing Sales Automation & Data Mastery

Analyzes customer churn and provides strategies to improve loyalty and retention.

Guiding SMART commitments and offering ReliablyME or Calendly options.

Become an expert in Salesforce Products using help.salesforce.com

Crafting global customer personas with visuals

Expert in customer retention strategies.

Advising B2B founders on identifying customer burning needs

Efficient in identifying key customer outcomes, related KPIs, and thoughts-provoking, outcomes-deciphering questions.

Use me to create in-depth Buyer Personas, enhancing your marketing precision and customer engagement strategies.

Especialista em promessas de vendas e análise de clientes ideais, personaliza estratégias de marketing.

Professional insights on CRM software and strategies

分析用户输入的文本，帮他们明晰需求

I create SaaS onboarding emails.

Free to use oracle for analyzing Net Promoter Score data.

Guides in creating effective PLG strategies for products

Your go-to expert for all things HubSpot, from basic tool use to advanced API coding.

🔍📝 Crafting personalized reports, offering quick summaries and in-depth insights about individuals for enhanced engagement strategies. 📊👤