Best AI tools for< Customer Insights Analyst >

Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.

Poll Gen is an AI-powered platform that allows users to create and share polls instantly. With advanced AI technology, users can generate perfectly crafted poll questions, receive real-time insights, and seamlessly share polls across various platforms. The platform offers both free basic features and premium features on a pro plan. Users can customize poll names, descriptions, and questions to suit their preferences. Poll Gen is trusted by teams and individuals for its efficient and user-friendly poll creation and sharing capabilities.

ResearchGoat is a generative AI-powered research platform that enables clients to conduct in-depth qualitative research and interviews with unprecedented speed and genuine insights. The platform offers shockingly lower costs compared to traditional consumer research, AI moderators that can converse in any language, and the ability to recruit participants and conduct interviews efficiently. ResearchGoat empowers users to focus on understanding their customers by providing comprehensive insights and analysis from real people.

AskMore is an AI-powered platform for conducting user interviews and product research. The tool leverages artificial intelligence to streamline the interview process, enabling users to gather feedback efficiently and in multiple languages. By automating tasks such as generating reports and translating interviews, AskMore helps users access valuable insights and reach a wider audience. The platform aims to enhance the user research experience by providing a user-friendly interface and research best practices to ensure high-quality feedback.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as AI chatbots for customer service, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform helps Amazon sellers understand customer needs, develop better products, and gain market insights. VOC AI empowers businesses to transform customer relationships, increase sales, and boost growth and profitability through AI-driven solutions.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

Rargus is a generative AI tool that specializes in turning customer feedback into actionable insights for businesses. By collecting feedback from various channels and utilizing custom AI analysis, Rargus helps businesses understand customer needs and improve product development. The tool enables users to compile and analyze feedback efficiently, leading to data-driven decision-making and successful product launches. Rargus also offers solutions for consumer insights, product management, and product marketing, helping businesses enhance customer satisfaction and drive growth.

Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.

Tactic is an AI-powered platform that provides generative insights and solutions for customers by leveraging AI technology to generate target accounts unique to businesses and new customer insights from various data sources. It offers features such as no-code custom AI builder, process automation, multi-step reasoning, model agnostic data import, and simple user experience. Tactic is trusted by hypergrowth startups and Fortune 500 companies for market research, audience automation, and customer data management. The platform helps users increase revenue, save time on research and analysis, and close more deals efficiently.

InteliConvo® is a state-of-the-art AI-powered speech analytics and automation platform that enables businesses to process and analyze recorded customer conversations. It provides valuable insights into customer buying patterns, intents, sentiments, and feedback, which can be utilized to automate workflows, improve team performance, accelerate sales, enhance debt collections, boost customer experience, and ensure compliance. The platform offers features like multilingual support, flexible deployment options, hot lead identification, debt default prediction, brand building insights, and compliance monitoring.

Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.

Buzzabout is an AI audience research tool that provides insights from thousands of discussions on Reddit in seconds. It helps users save time by extracting key opinions and meanings quickly, allowing them to understand their audience without leaving Slack. The tool enables users to chat with their audience, interview hundreds of customers simultaneously, and receive instant replies by AI persona. Buzzabout offers various pricing plans with features like sentiment analysis, trend analysis, and shareable reports to support decision-making and improve products and marketing strategies.

Synthesio, an Ipsos Company, offers AI-enabled consumer intelligence solutions to help businesses make better and faster decisions. Their platform utilizes AI technology to provide insights on audience analysis, brand intelligence, campaign analysis, competitor analysis, crisis management, customer sentiment, influencer marketing, and trend analysis. Through their Social Intelligence Suite, users can access social listening dashboards, BI-styled reporting modules, trend detection modules, and AI-powered topic modeling for trend analysis. Synthesio's Signals GenAI platform app allows users to transform real-time consumer signals into actionable insights within 60 seconds, making it a pioneer in AI-enabled consumer intelligence.

Electe is an AI-powered platform that empowers businesses to leverage the potential of artificial intelligence for data analysis and insights. With its intuitive interface and advanced AI algorithms, Electe enables users to extract valuable insights from their data, visualize data through intuitive graphs and customizable dashboards, generate personalized notes based on customer order analysis, monitor and compare competitor performance, and automate data extraction and classification using machine learning techniques. The platform also offers features like Q&A Document interaction, advanced presentations generation, daily email reports, and mobile app access. Electe is designed to cater to businesses of all sizes, providing scalable plans with essential functionalities, advanced analysis tools, and premium support.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy AI turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to user needs. The platform is trusted by leading companies to understand their customers better and improve product offerings.

Workbounce is an AI-powered Voice-of-Customer insights platform that helps businesses understand the 'why' behind their key performance indicators. By integrating data from various sources like CRM, call recordings, emails, and messaging tools, Workbounce uses advanced AI to analyze sentiment, detect uncertainty, identify key topics, and uncover trends. The platform provides deep insights to help businesses improve win rates, shorten sales cycles, and make informed decisions.

The Conversation Knowledge Mining Solution Accelerator enables customers to leverage intelligence to uncover insights, relationships, and patterns from conversational data. It empowers users to gain valuable knowledge and drive targeted business impact by utilizing Azure AI Foundry, Azure OpenAI, Microsoft Fabric, and Azure Search for topic modeling, key phrase extraction, speech-to-text transcription, and interactive chat experiences.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

2025-AI-College-Jobs is a repository containing a comprehensive list of AI/ML & Data Science jobs suitable for college students seeking internships or new graduate positions. The repository is regularly updated with positions posted within the last 120 days, featuring opportunities from various companies in the USA and internationally. The list includes positions in areas such as research scientist internships, quantitative research analyst roles, and other data science-related positions. The repository aims to provide a valuable resource for students looking to kickstart their careers in the field of artificial intelligence and machine learning.

WrenAI is a data assistant tool that helps users get results and insights faster by asking questions in natural language, without writing SQL. It leverages Large Language Models (LLM) with Retrieval-Augmented Generation (RAG) technology to enhance comprehension of internal data. Key benefits include fast onboarding, secure design, and open-source availability. WrenAI consists of three core services: Wren UI (intuitive user interface), Wren AI Service (processes queries using a vector database), and Wren Engine (platform backbone). It is currently in alpha version, with new releases planned biweekly.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

AIDE is a machine learning code generation agent that can generate solutions for machine learning tasks from natural language descriptions. It has the following features: 1. **Instruct with Natural Language**: Describe your problem or additional requirements and expert insights, all in natural language. 2. **Deliver Solution in Source Code**: AIDE will generate Python scripts for the **tested** machine learning pipeline. Enjoy full transparency, reproducibility, and the freedom to further improve the source code! 3. **Iterative Optimization**: AIDE iteratively runs, debugs, evaluates, and improves the ML code, all by itself. 4. **Visualization**: We also provide tools to visualize the solution tree produced by AIDE for a better understanding of its experimentation process. This gives you insights not only about what works but also what doesn't. AIDE has been benchmarked on over 60 Kaggle data science competitions and has demonstrated impressive performance, surpassing 50% of Kaggle participants on average. It is particularly well-suited for tasks that require complex data preprocessing, feature engineering, and model selection.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

The `vectara-agentic` Python library is designed for developing powerful AI assistants using Vectara and Agentic-RAG. It supports various agent types, includes pre-built tools for domains like finance and legal, and enables easy creation of custom AI assistants and agents. The library provides tools for summarizing text, rephrasing text, legal tasks like summarizing legal text and critiquing as a judge, financial tasks like analyzing balance sheets and income statements, and database tools for inspecting and querying databases. It also supports observability via LlamaIndex and Arize Phoenix integration.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

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Marketing analyst optimizing targeted strategies

L'IA au service du marketing de la CCI

Free, beautiful, and AI-generated product surveys

Professional analyst for CAC insights and summaries

Providing web data insights from Google and Adobe Analytics.

Professional insights on CRM software and strategies

Proactively solving queries with insights and corrections.

I'm Quora Search, specialized in finding Quora answers and insights.

Your wise guide for Indian Railways info and travel insights.

Expert in retail industry discussions and consumer goods insights.

Sharing insights for a more capable future

I analyze facial features to provide physiognomy-based insights.

CrowdLED Expert knows all about CrowdLED and will provide advise and insights

Build beautiful forms and surveys for free. Analyze the submission data to uncover insights.

I convert transcripts into detailed meeting notes with insights, summaries, and action items, plus a downloadable MS Word file.

A friendly football chatbot focusing on teams, players, and fan insights.

I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟

Teaching and applying Bezos' insights through his letters to shareholders at Amazon