Best AI tools for< Customer Insights Analyst >
Infographic
20 - AI tool Sites
Hubble
Hubble is an all-in-one user research software that provides tools for continuous discovery. It offers a wide range of features such as in-product research, contextual surveys, user targeting, prototype tests, usability tests, and more. Hubble empowers product teams to collect valuable insights from users to build better products. The platform also includes resources like guides, templates, demo videos, and customer stories to help users maximize the benefits of user research.
Probz
Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.
WEVO
WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant insights and deep insights through AI technology and human user studies, helping businesses test, validate, and perfect digital experiences before going live. WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks by ensuring every interaction exceeds customer expectations. The platform offers a range of features for marketing, customer segmentation, campaign effectiveness, content resonance, competitive analysis, brand perception, market expansion, and social media insights.
Frankly AI
Frankly AI is an AI application that aims to benefit communities by providing fully scalable engagement tools powered by natural language processing. The application supports natural and engaging conversations to capture a broad range of sentiment in real-time, offering insights and analysis through an easy-to-read dashboard. Frankly AI enables users and communities to access and interact with organizations in a new and engaging way, providing qualitative data to support decision-making. The application is customizable to suit specific needs, offering features like conversational agents, data insights, virtual consultation spaces, and interactive digital asset models.
ResearchGoat
ResearchGoat is a generative AI-powered research platform that enables clients to conduct in-depth qualitative research and interviews with unprecedented speed and genuine insights. The platform offers shockingly lower costs compared to traditional consumer research, AI moderators that can converse in any language, and the ability to recruit participants and conduct interviews efficiently. ResearchGoat empowers users to focus on understanding their customers by providing comprehensive insights and analysis from real people.
AskMore
AskMore is an AI-powered platform for conducting user interviews and product research. The tool leverages artificial intelligence to streamline the interview process, enabling users to gather feedback efficiently and in multiple languages. By automating tasks such as generating reports and translating interviews, AskMore helps users access valuable insights and reach a wider audience. The platform aims to enhance the user research experience by providing a user-friendly interface and research best practices to ensure high-quality feedback.
VOC AI
VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as market insight, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform empowers Amazon sellers to understand customer needs, develop better products, and enhance services. With AI-powered chatbots and analysis tools, VOC AI helps businesses gain actionable insights, improve customer satisfaction, and boost sales performance.
Anecdote
Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.
Rargus
Rargus is a generative AI tool that specializes in turning customer feedback into actionable insights for businesses. By collecting feedback from various channels and utilizing custom AI analysis, Rargus helps businesses understand customer needs and improve product development. The tool enables users to compile and analyze feedback efficiently, leading to data-driven decision-making and successful product launches. Rargus also offers solutions for consumer insights, product management, and product marketing, helping businesses enhance customer satisfaction and drive growth.
Brand24
Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.
User Evaluation
User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, multimodal AI chat, and diverse data sources analysis. The tool helps businesses streamline data discovery, convert customer data into strategic assets, and uncover actionable customer insights with the power of AI.
Tactic
Tactic is an AI-powered platform that provides generative insights and solutions for customers by leveraging AI technology to generate target accounts unique to businesses and new customer insights from various data sources. It offers features such as no-code custom AI builder, process automation, multi-step reasoning, model agnostic data import, and simple user experience. Tactic is trusted by hypergrowth startups and Fortune 500 companies for market research, audience automation, and customer data management. The platform helps users increase revenue, save time on research and analysis, and close more deals efficiently.
Seven24 AI
Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.
CustomerIQ
CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.
Momentum
Momentum is an AI-powered sales automation tool that extracts and structures data from sales and customer service calls, providing actionable insights that sync directly with CRM systems like Salesforce. It automates note-taking, call summaries, and workflow approvals, enhancing sales efficiency and customer engagement. Momentum integrates with popular tools like Slack and Zoom to streamline communication and provide valuable insights to revenue teams. The platform aims to optimize sales processes, improve data capture, and enhance coaching scalability for high-performing revenue teams.
Reflectfy
Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.
Glass
Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.
Thematic
Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.
Buzzabout
Buzzabout is an AI audience research tool that provides insights from thousands of discussions on Reddit in seconds. It helps users save time by extracting key opinions and meanings quickly, allowing them to understand their audience without leaving Slack. The tool enables users to chat with their audience, interview hundreds of customers simultaneously, and receive instant replies by AI persona. Buzzabout offers various pricing plans with features like sentiment analysis, trend analysis, and shareable reports to support decision-making and improve products and marketing strategies.
Synthesio
Synthesio, an Ipsos Company, offers AI-enabled consumer intelligence solutions to help businesses make better and faster decisions. Their platform utilizes AI technology to provide insights on audience analysis, brand intelligence, campaign analysis, competitor analysis, crisis management, customer sentiment, influencer marketing, and trend analysis. Through their Social Intelligence Suite, users can access social listening dashboards, BI-styled reporting modules, trend detection modules, and AI-powered topic modeling for trend analysis. Synthesio's Signals GenAI platform app allows users to transform real-time consumer signals into actionable insights within 60 seconds, making it a pioneer in AI-enabled consumer intelligence.
20 - Open Source Tools
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
crewAI
CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
crewAI
crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.
openagi
OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.
aideml
AIDE is a machine learning code generation agent that can generate solutions for machine learning tasks from natural language descriptions. It has the following features: 1. **Instruct with Natural Language**: Describe your problem or additional requirements and expert insights, all in natural language. 2. **Deliver Solution in Source Code**: AIDE will generate Python scripts for the **tested** machine learning pipeline. Enjoy full transparency, reproducibility, and the freedom to further improve the source code! 3. **Iterative Optimization**: AIDE iteratively runs, debugs, evaluates, and improves the ML code, all by itself. 4. **Visualization**: We also provide tools to visualize the solution tree produced by AIDE for a better understanding of its experimentation process. This gives you insights not only about what works but also what doesn't. AIDE has been benchmarked on over 60 Kaggle data science competitions and has demonstrated impressive performance, surpassing 50% of Kaggle participants on average. It is particularly well-suited for tasks that require complex data preprocessing, feature engineering, and model selection.
awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.
miyagi
Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.
PromptChains
ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.
py-vectara-agentic
The `vectara-agentic` Python library is designed for developing powerful AI assistants using Vectara and Agentic-RAG. It supports various agent types, includes pre-built tools for domains like finance and legal, and enables easy creation of custom AI assistants and agents. The library provides tools for summarizing text, rephrasing text, legal tasks like summarizing legal text and critiquing as a judge, financial tasks like analyzing balance sheets and income statements, and database tools for inspecting and querying databases. It also supports observability via LlamaIndex and Arize Phoenix integration.
awesome-ai
Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
KeepChatGPT
KeepChatGPT is a plugin designed to enhance the data security capabilities and efficiency of ChatGPT. It aims to make your chat experience incredibly smooth, eliminating dozens or even hundreds of unnecessary steps, and permanently getting rid of various errors and warnings. It offers innovative features such as automatic refresh, activity maintenance, data security, audit cancellation, conversation cloning, endless conversations, page purification, large screen display, full screen display, tracking interception, rapid changes, and detailed insights. The plugin ensures that your AI experience is secure, smooth, efficient, concise, and seamless.
AugmentOS
Convoscope is a suite of smart glasses and web tools designed to augment conversations by providing live proactive agents that answer questions, offer definitions, insights, and alternative viewpoints. It includes features like 'Mira' AI Assistant, Convoscope Proactive AI Agents, Language Learning app, Screen Mirror functionality, and upcoming features such as Live Captions, ADHD Glasses, and Live Language Translation. The tool supports various smart glasses models and Android 12+ phones, offering a unique experience for real-life conversations, meetings, and video calls.
chat-with-your-data-solution-accelerator
Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.
20 - OpenAI Gpts
PS Analytics Bot
LOL.PS 데이터베이스에 좀 더 자세한 지표를 질의하세요. PS Membership EXPERT 플랜 이상 구독 시 사용이 가능합니다. 현재 PS GPTs는 베타 버전으로, Starters 에 있는 기능만 제공되고 있습니다. 추후 일반적인 질문에 대한 답변을 할 수 있도록 노력하겠습니다.
Customer Acquisition Cost (CAC) Calculator
Professional analyst for CAC insights and summaries
CrowdLED Expert
CrowdLED Expert knows all about CrowdLED and will provide advise and insights
FormGPT
Build beautiful forms and surveys for free. Analyze the submission data to uncover insights.
Athena Notes AI
I convert transcripts into detailed meeting notes with insights, summaries, and action items, plus a downloadable MS Word file.
Football Chatter
A friendly football chatbot focusing on teams, players, and fan insights.
AIKIARA
I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟
Bezos Letters
Teaching and applying Bezos' insights through his letters to shareholders at Amazon