Best AI tools for< Cloud Support Engineer >

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

CloudKeeper is a comprehensive cloud cost optimization partner that offers solutions for AWS, Azure, and GCP. The platform provides services such as rate optimization, usage optimization, cloud consulting & support, and cloud cost visibility. CloudKeeper combines group buying, commitments management, expert consulting, and analytics to reduce cloud costs and maximize value. With a focus on savings, visibility, and services bundled together, CloudKeeper aims to simplify the cloud cost optimization journey for businesses of all sizes.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

Pulse is a world-class expert support tool for BigData stacks, specifically focusing on ensuring the stability and performance of Elasticsearch and OpenSearch clusters. It offers early issue detection, AI-generated insights, and expert support to optimize performance, reduce costs, and align with user needs. Pulse leverages AI for issue detection and root-cause analysis, complemented by real human expertise, making it a strategic ally in search cluster management.

The website is a platform that provides error validation services for endpoints. Users can verify their endpoint URLs and check the status of their deployments. It helps in identifying issues related to endpoint existence and completion of deployments. The platform aims to ensure the smooth functioning of endpoints by detecting errors and providing relevant feedback to users.

The Microsoft Tech Community is an online forum where users can connect with experts and peers to find answers, ask questions, build skills, and accelerate their digital transformation with the Microsoft Cloud. It offers a variety of resources, including discussions, blogs, events, and learning materials, on a wide range of topics related to Microsoft products and technologies.

Voximplant is a cloud communications platform that provides a range of tools and services for businesses to build and scale their communications solutions. The platform includes a variety of features such as voice, video, messaging, natural language processing, and SIP trunking. Voximplant also offers a no-code drag-and-drop contact center solution called Voximplant Kit, which is designed to help businesses improve customer experience and automate processes. Voximplant is used by millions of users worldwide and is trusted by companies such as Airbnb, Uber, and Salesforce.

DevRev is an AI-native modern support platform that offers a comprehensive solution for customer experience enhancement. It provides data engineering, knowledge graph, and customizable LLMs to streamline support, product management, and software development processes. With features like in-browser analytics, consumer-grade social collaboration, and global scale API calls, DevRev aims to bring together different silos within a company to drive efficiency and collaboration. The platform caters to support people, product managers, and developers, automating tasks, assisting in decision-making, and elevating collaboration levels. DevRev is designed to empower digital product teams to assimilate customer feedback in real-time, ultimately powering the next generation of technology companies.

Pump is an AI-powered group buying platform that helps startups save up to 60% on cloud computing costs. By leveraging artificial intelligence, Pump offers discounts previously only available to large companies, making cloud cost savings accessible to smaller businesses. The platform uses automated AI to find and apply the best savings for users, ensuring a seamless and efficient experience. Pump also provides secure AWS protection and innovative support through PumpGPT. With a focus on transparency and customer value, Pump continues to be a free product for its customers, delivering significant savings from day one.

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unSkript is an AI-powered infrastructure health intelligence tool designed to ensure the health of your application infrastructure. It uses Generative AI and Intelligent Health Checks to proactively find, diagnose, and fix issues in your application infrastructure. With features like Proactive Health Checks, Generative AI based RCA, and Continuous Learning, unSkript helps streamline processes for cloud-operations teams and software teams. By leveraging AI technology, unSkript aims to minimize downtime, deliver real-time troubleshooting, and allow users to focus on strategic tasks.

Nebius AI is an AI-centric cloud platform designed to handle intensive workloads efficiently. It offers a range of advanced features to support various AI applications and projects. The platform ensures high performance and security for users, enabling them to leverage AI technology effectively in their work. With Nebius AI, users can access cutting-edge AI tools and resources to enhance their projects and streamline their workflows.

Great Learning is an online platform offering a wide range of courses, PG certificates, and degree programs in various domains such as AI & Machine Learning, Data Science, Business Analytics, Cloud Computing, Cyber Security, Software Development, Digital Marketing, Design, MBA, and Masters. The platform provides opportunities to learn from top universities, offers career support, success stories, and enterprise solutions. With a focus on AI and Machine Learning, Great Learning aims to elevate expertise and provide transformative programs to help individuals enhance their skills and advance their careers.

Blitzware is an AI-powered platform that empowers enterprises to build bespoke software solutions. Operating as a collaborative hub, Blitzware's autonomous studios specialize in various app categories, delivering cutting-edge digital solutions through fullstack development, mobile development, AI & Data Science, and Cloud & DevOps services. The platform also offers creative services such as UI/UX design, art direction, illustration, branding, and product management. With a client-centric approach, Blitzware prioritizes client needs and feedback, delivering quick results and innovative solutions to propel businesses forward.

The website promptsplitter.com is experiencing an Argo Tunnel error on the Cloudflare network. Users encountering this error are advised to wait a few minutes if they are visitors, or ensure that cloudflared is running and can reach the network if they are the website owners. The error message provides guidance on troubleshooting steps to resolve the issue.

AWS Docs GPT is an AI-powered search and chat tool designed specifically for AWS Documentation. It utilizes the power of artificial intelligence to enhance the user experience by providing accurate search results and interactive chat support. With Antimetal integration, users can optimize their AWS costs by up to 75% through AI-driven recommendations. The tool aims to streamline the process of navigating and understanding AWS documentation, making it easier for users to find relevant information and troubleshoot issues effectively.

deepset is an AI platform that offers enterprise-level products and solutions for AI teams. It provides deepset Cloud, a platform built with Haystack, enabling fast and accurate prototyping, building, and launching of advanced AI applications. The platform streamlines the AI application development lifecycle, offering processes, tools, and expertise to move from prototype to production efficiently. With deepset Cloud, users can optimize solution accuracy, performance, and cost, and deploy AI applications at any scale with one click. The platform also allows users to explore new models and configurations without limits, extending their team with access to world-class AI engineers for guidance and support.

GrapixAI is a leading provider of low-cost cloud GPU rental services and AI server solutions. The company's focus on flexibility, scalability, and cutting-edge technology enables a variety of AI applications in both local and cloud environments. GrapixAI offers the lowest prices for on-demand GPUs such as RTX4090, RTX 3090, RTX A6000, RTX A5000, and A40. The platform provides Docker-based container ecosystem for quick software setup, powerful GPU search console, customizable pricing options, various security levels, GUI and CLI interfaces, real-time bidding system, and personalized customer support.

Darktrace is a cybersecurity platform that leverages AI technology to provide proactive protection against cyber threats. It offers cloud-native AI security solutions for networks, emails, cloud environments, identity protection, and endpoint security. Darktrace's AI Analyst investigates alerts at the speed and scale of AI, mimicking human analyst behavior. The platform also includes services such as 24/7 expert support and incident management. Darktrace's AI is built on a unique approach where it learns from the organization's data to detect and respond to threats effectively. The platform caters to organizations of all sizes and industries, offering real-time detection and autonomous response to known and novel threats.

The AI21 Labs Python SDK is a comprehensive tool for interacting with the AI21 API. It provides functionalities for chat completions, conversational RAG, token counting, error handling, and support for various cloud providers like AWS, Azure, and Vertex. The SDK offers both synchronous and asynchronous usage, along with detailed examples and documentation. Users can quickly get started with the SDK to leverage AI21's powerful models for various natural language processing tasks.

Dolma is a dataset and toolkit for curating large datasets for (pre)-training ML models. The dataset consists of 3 trillion tokens from a diverse mix of web content, academic publications, code, books, and encyclopedic materials. The toolkit provides high-performance, portable, and extensible tools for processing, tagging, and deduplicating documents. Key features of the toolkit include built-in taggers, fast deduplication, and cloud support.

Deep Lake is a Database for AI powered by a storage format optimized for deep-learning applications. Deep Lake can be used for: 1. Storing data and vectors while building LLM applications 2. Managing datasets while training deep learning models Deep Lake simplifies the deployment of enterprise-grade LLM-based products by offering storage for all data types (embeddings, audio, text, videos, images, pdfs, annotations, etc.), querying and vector search, data streaming while training models at scale, data versioning and lineage, and integrations with popular tools such as LangChain, LlamaIndex, Weights & Biases, and many more. Deep Lake works with data of any size, it is serverless, and it enables you to store all of your data in your own cloud and in one place. Deep Lake is used by Intel, Bayer Radiology, Matterport, ZERO Systems, Red Cross, Yale, & Oxford.

Refact.ai is an open-source AI coding assistant that boosts developer's productivity. It supports 25+ programming languages and offers features like code completion, AI Toolbox for code explanation and refactoring, integrated in-IDE chat, and self-hosting or cloud version. The Enterprise plan provides enhanced customization, security, fine-tuning, user statistics, efficient inference, priority support, and access to 20+ LLMs for up to 50 engineers per GPU.

Devoxx Genie is a Java-based IntelliJ IDEA plugin that integrates with local and cloud-based LLM providers to aid in reviewing, testing, and explaining project code. It supports features like code highlighting, chat conversations, and adding files/code snippets to context. Users can modify REST endpoints and LLM parameters in settings, including support for cloud-based LLMs. The plugin requires IntelliJ version 2023.3.4 and JDK 17. Building and publishing the plugin is done using Gradle tasks. Users can select an LLM provider, choose code, and use commands like review, explain, or generate unit tests for code analysis.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, offers quick setup for conversational service robots, integrates diverse knowledge bases, provides flexible configuration options, and features an attractive user interface.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, enables deployment of conversational service robots in minutes, integrates diverse knowledge bases, offers flexible configuration options, and features an attractive user interface.

Supervisely is a computer vision platform that provides a range of tools and services for developing and deploying computer vision solutions. It includes a data labeling platform, a model training platform, and a marketplace for computer vision apps. Supervisely is used by a variety of organizations, including Fortune 500 companies, research institutions, and government agencies.

Aim is an open-source, self-hosted ML experiment tracking tool designed to handle 10,000s of training runs. Aim provides a performant and beautiful UI for exploring and comparing training runs. Additionally, its SDK enables programmatic access to tracked metadata — perfect for automations and Jupyter Notebook analysis. **Aim's mission is to democratize AI dev tools 🎯**

The discourse-chatbot is an original AI chatbot for Discourse forums that allows users to converse with the bot in posts or chat channels. Users can customize the character of the bot, enable RAG mode for expert answers, search Wikipedia, news, and Google, provide market data, perform accurate math calculations, and experiment with vision support. The bot uses cutting-edge Open AI API and supports Azure and proxy server connections. It includes a quota system for access management and can be used in RAG mode or basic bot mode. The setup involves creating embeddings to make the bot aware of forum content and setting up bot access permissions based on trust levels. Users must obtain an API token from Open AI and configure group quotas to interact with the bot. The plugin is extensible to support other cloud bots and content search beyond the provided set.

The LLM-Aided OCR Project is an advanced system that enhances Optical Character Recognition (OCR) output by leveraging natural language processing techniques and large language models. It offers features like PDF to image conversion, OCR using Tesseract, error correction using LLMs, smart text chunking, markdown formatting, duplicate content removal, quality assessment, support for local and cloud-based LLMs, asynchronous processing, detailed logging, and GPU acceleration. The project provides detailed technical overview, text processing pipeline, LLM integration, token management, quality assessment, logging, configuration, and customization. It requires Python 3.12+, Tesseract OCR engine, PDF2Image library, PyTesseract, and optional OpenAI or Anthropic API support for cloud-based LLMs. The installation process involves setting up the project, installing dependencies, and configuring environment variables. Users can place a PDF file in the project directory, update input file path, and run the script to generate post-processed text. The project optimizes processing with concurrent processing, context preservation, and adaptive token management. Configuration settings include choosing between local or API-based LLMs, selecting API provider, specifying models, and setting context size for local LLMs. Output files include raw OCR output and LLM-corrected text. Limitations include performance dependency on LLM quality and time-consuming processing for large documents.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

This repository provides a Docker image that acts as an AirPrint bridge for local printers, allowing them to be exposed to iOS/macOS devices. It runs a container with CUPS and Avahi to facilitate this functionality. Users must have CUPS drivers available for their printers. The tool requires a Linux host and a dedicated IP for the container to avoid interference with other services. It supports setting up printers through environment variables and offers options for automated configuration via command line, web interface, or files. The repository includes detailed instructions on setting up and testing the AirPrint bridge.

Latitude is an open-source prompt engineering platform that helps developers and product teams build AI features with confidence. It simplifies prompt management, aids in testing AI responses, and provides detailed analytics on request performance. Latitude offers collaborative prompt management, support for advanced features, version control, API and SDKs for integration, observability, evaluations in batch or real-time, and is community-driven. It can be deployed on Latitude Cloud for a managed solution or self-hosted for control and customization.

Hands-On Large Language Models is a repository containing code examples from the book 'The Illustrated LLM Book' by Jay Alammar and Maarten Grootendorst. The repository provides practical tools and concepts for using Large Language Models with over 250 custom-made figures. It covers topics such as language model introduction, tokens and embeddings, transformer LLMs, text classification, text clustering, prompt engineering, text generation techniques, semantic search, multimodal LLMs, text embedding models, fine-tuning representation models, and fine-tuning generation models. The examples are designed to be run on Google Colab with T4 GPU support, but can be adapted to other cloud platforms as well.

Tau is a framework for building low maintenance & highly scalable cloud computing platforms that software developers will love. It aims to solve the high cost and time required to build, deploy, and scale software by providing a developer-friendly platform that offers autonomy and flexibility. Tau simplifies the process of building and maintaining a cloud computing platform, enabling developers to achieve 'Local Coding Equals Global Production' effortlessly. With features like auto-discovery, content-addressing, and support for WebAssembly, Tau empowers users to create serverless computing environments, host frontends, manage databases, and more. The platform also supports E2E testing and can be extended using a plugin system called orbit.

Nous is an open-source TypeScript platform for autonomous AI agents and LLM based workflows. It aims to automate processes, support requests, review code, assist with refactorings, and more. The platform supports various integrations, multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It offers advanced features like reasoning/planning, memory and function call history, hierarchical task decomposition, and control-loop function calling options. Nous is designed to be a flexible platform for the TypeScript community to expand and support different use cases and integrations.

Sophia is an open-source TypeScript platform designed for autonomous AI agents and LLM based workflows. It aims to automate processes, review code, assist with refactorings, and support various integrations. The platform offers features like advanced autonomous agents, reasoning/planning inspired by Google's Self-Discover paper, memory and function call history, adaptive iterative planning, and more. Sophia supports multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It provides a flexible platform for the TypeScript community to expand and support various use cases and integrations.

MaixPy is a Python SDK that enables users to easily create AI vision projects on edge devices. It provides a user-friendly API for accessing NPU, making it suitable for AI Algorithm Engineers, STEM teachers, Makers, Engineers, Students, Enterprises, and Contestants. The tool supports Python programming, MaixVision Workstation, AI vision, video streaming, voice recognition, and peripheral usage. It also offers an online AI training platform called MaixHub. MaixPy is designed for new hardware platforms like MaixCAM, offering improved performance and features compared to older versions. The ecosystem includes hardware, software, tools, documentation, and a cloud platform.

Kong, or Kong API Gateway, is a cloud-native, platform-agnostic, scalable API Gateway distinguished for its high performance and extensibility via plugins. It also provides advanced AI capabilities with multi-LLM support. By providing functionality for proxying, routing, load balancing, health checking, authentication (and more), Kong serves as the central layer for orchestrating microservices or conventional API traffic with ease. Kong runs natively on Kubernetes thanks to its official Kubernetes Ingress Controller.

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