Best AI tools for< Ticketing Agent >

CoRover.ai is an AI-powered chatbot designed to help users book train tickets seamlessly through conversation. The chatbot, named AskDISHA, is integrated with the IRCTC platform, allowing users to inquire about train schedules, ticket availability, and make bookings effortlessly. CoRover.ai leverages artificial intelligence to provide personalized assistance and streamline the ticket booking process for users, enhancing their overall experience.

Composio is an integration platform for AI Agents and LLMs that allows users to access over 150 tools with just one line of code. It offers seamless integrations, managed authentication, a repository of tools, and powerful RPA tools to streamline and optimize the connection and interaction between AI Agents/LLMs and various APIs/services. Composio simplifies JSON structures, improves variable names, and enhances error handling to increase reliability by 30%. The platform is SOC Type II compliant, ensuring maximum security of user data.

Gaspar AI is an AI application that offers AI support capabilities for businesses. It uses Generative AI to automate tasks, streamline operations, and provide instant answers to employee helpdesk issues. The application aims to boost engagement, amplify productivity, and optimize knowledge management within companies. Gaspar AI integrates seamlessly with popular chat platforms like Slack, MS Teams, and Jira to provide an effortless support experience. With features such as Auto-resolve issues, Automate processes, Offer instant answers, Accelerate approvals, and Optimise knowledge management, Gaspar AI helps reduce manual work, automate repetitive tasks, and enhance overall business efficiency.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

Unthread is an AI-powered support tool designed to streamline and automate customer support processes within Slack. It offers features such as AI-generated support responses, shared email inbox integration, in-app live chat, and ticket tracking. Unthread helps teams prioritize, assign, and resolve support tickets efficiently by leveraging AI technology. It also allows for seamless integration with task managers, CRMs, and other tools to enhance support workflows.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

WorkBot is an AI-powered customer service platform that autonomously handles customer communications, automates processes with AI agents, and uncovers deeper insights from customer data. It centralizes knowledge management, API integration, work assistant, data management, AI knowledge management, AI agents, and privacy management. WorkBot offers outstanding security and privacy features with advanced data access control and the option to store data on a private cloud. The platform enables customer support automation, deeper data insights, and seamless integration with CRMs and ticketing systems.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.

Revent is an event planning platform that helps users organize, promote, and manage their events. It offers a suite of features to help users with every aspect of event planning, from finding the right venue to managing guest lists and tracking RSVPs. Revent also offers a unique AI-powered assistant, Eva, who can help users with a variety of tasks, such as finding vendors, creating event timelines, and answering questions.

Yellow.ai is a leading provider of AI-powered customer service automation solutions. Its Dynamic Automation Platform (DAP) is built on multi-LLM architecture and continuously trains on billions of conversations for scale, speed, and accuracy. Yellow.ai's platform leverages the latest advancements in NLP and generative AI to deliver empathetic and context-aware conversations that exceed customer expectations across channels. With its enterprise-grade security, advanced analytics, and zero-setup bot deployment, Yellow.ai helps businesses transform their customer and employee experiences with AI-powered automation.

InteractIQ is an AI-powered customer service solution that helps businesses automate support, generate leads, and provide a 24/7 customizable chatbot. It uses AI to categorize and prioritize support tickets, provide instant replies, and offer multilingual support. InteractIQ integrates with various platforms and offers customization options to match brand identity. It combines AI capabilities with human support to enhance customer engagement and streamline support operations.

Merge is a unified platform offering a single API for integrating various functions such as HR, Payroll, Accounting, Ticketing, CRM, ATS, and File Storage. It enables seamless data synchronization and automation across different systems, empowering businesses to streamline operations and enhance productivity. Merge prioritizes security and compliance, adhering to industry standards like SOC 2 Type II, ISO 27001, HIPAA, and GDPR. With a focus on product engineering, GTM, and developer tools, Merge caters to a wide range of use cases, from training AI models to reconciling vendor payments.

Wallu is an AI-powered chatbot designed to automate customer support on Discord servers. It can answer frequently asked questions (FAQs) and provide support like a 24/7 staff member. Wallu can understand FAQs and documents in multiple languages and also answer users in their native language. It is controlled by an admin panel that allows for fine-tuned control of what channels it operates in, documents to be used in answers, and FAQs to source information from. Wallu is easy to use and can be added to any Discord server with just a few clicks.

The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.

Tawk.to is a free live chat software that allows businesses to communicate with their customers in real time. It offers a range of features including live chat, ticketing, a knowledge base, and chat pages. Tawk.to is easy to set up and use, and it can be customized to match the look and feel of your website. It is a great way to improve customer service and increase sales.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

The airport-codes repository contains a list of airport codes from around the world, including IATA and ICAO codes. The data is sourced from multiple different sources and is updated nightly. The repository provides a script to process the data and merge location coordinates. The data can be used for various purposes such as passenger reservation, ticketing, and ATC systems.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

Stagehand is an AI web browsing framework that simplifies and extends web automation using three simple APIs: act, extract, and observe. It aims to provide a lightweight, configurable framework without complex abstractions, allowing users to automate web tasks reliably. The tool generates Playwright code based on atomic instructions provided by the user, enabling natural language-driven web automation. Stagehand is open source, maintained by the Browserbase team, and supports different models and model providers for flexibility in automation tasks.

Panora is an open-source unified API tool that allows users to easily integrate and interact with various software platforms. It provides features like Magic Links for data access, Custom Fields for specific data points, Passthrough Requests for interacting with other platforms, and Webhooks for receiving normalized data. The tool supports integrations with CRM, Ticketing, ATS, HRIS, File Storage, Ecommerce, and more. Users can easily manage contacts, deals, notes, engagements, tasks, users, companies, and other data across different platforms. Panora aims to simplify data management and streamline workflows for businesses.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Vrt-Cogs is a collection of various useful and fun plugins (cogs) for Red-DiscordBot, allowing users to enhance their Discord server experience. The repository includes a wide range of cogs such as an intuitive ban appeal system, an AI assistant powered by OpenAI's ChatGPT, tools for documenting cogs, managing bank balances, tracking economy, hosting events, translating messages, sending emails, managing guild settings, playing games, and more. These cogs offer functionalities to automate tasks, engage users, and enhance server management. The repository also provides tools for profiling cogs, managing Space Engineers servers, setting up a ticket system, integrating with Upgrade.Chat API, accessing Xbox profiles, and more.

The Slack Bot is a tool designed to enhance the workflow of development teams by integrating with Jenkins, GitHub, GitLab, and Jira. It allows for custom commands, macros, crons, and project-specific commands to be implemented easily. Users can interact with the bot through Slack messages, execute commands, and monitor job progress. The bot supports features like starting and monitoring Jenkins jobs, tracking pull requests, querying Jira information, creating buttons for interactions, generating images with DALL-E, playing quiz games, checking weather, defining custom commands, and more. Configuration is managed via YAML files, allowing users to set up credentials for external services, define custom commands, schedule cron jobs, and configure VCS systems like Bitbucket for automated branch lookup in Jenkins triggers.

Parea AI provides a SDK to evaluate & monitor AI applications. It allows users to test, evaluate, and monitor their AI models by defining and running experiments. The SDK also enables logging and observability for AI applications, as well as deploying prompts to facilitate collaboration between engineers and subject-matter experts. Users can automatically log calls to OpenAI and Anthropic, create hierarchical traces of their applications, and deploy prompts for integration into their applications.

Data Privacy for Event Management and Ticketing Services handle personal data such as names, contact details, and payment information for event registrations and ticket purchases.

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