Typewise

Typewise

Communicate faster & more effectively

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Description:

Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. It offers features such as text prediction, auto-completion, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with popular CRM systems and is available as a SaaS or on-premises solution.

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Features

Advantages

  • Increased efficiency: 20-35% efficiency gains
  • Time savings: 10-20 hours saved per employee per month
  • Cost savings: €5,000 saved per employee per year
  • Improved customer satisfaction: 3-4X ROI
  • Reduced response and resolution times
  • Improved quality standards
  • Personalized customer service
  • Reduced administrative efforts
  • Zero-risk pilot: No IT integration required / very short setup time
  • Full data privacy & security

Disadvantages

  • May require some training to use effectively
  • May not be suitable for all types of communication
  • May not be able to handle complex or nuanced communication

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