Best AI tools for< Understand Customer需求 >
20 - AI tool Sites
EmpathixAI
EmpathixAI is an innovative AI tool designed to analyze and interpret human emotions through text and voice inputs. The tool uses advanced natural language processing and sentiment analysis algorithms to provide accurate insights into the emotional state of individuals. EmpathixAI helps businesses understand customer feedback, improve communication strategies, and enhance user experiences. With its user-friendly interface and powerful analytics capabilities, EmpathixAI is a valuable tool for companies looking to gain a deeper understanding of customer sentiment and emotions.
PersonaGPT
PersonaGPT is an AI-powered customer focus group tool that helps businesses understand their customers better. It provides expert-designed prompts paired with conversational AI to help businesses get instant access to insights directly from their customers' minds. PersonaGPT can be used to find out what customers think, discover what content they want, get feedback on websites and creative, highlight unique selling points, isolate pain points, and reveal partnerships with crossover brands.
Palowise.ai
Palowise.ai is an AI-powered social intelligence platform that offers advanced analytics and insights for businesses across various industries. The platform provides services such as sentiment analysis, social listening, trend analysis, media monitoring, competition analysis, influencer analytics, and more. With a focus on brand reputation management and consumer intelligence, Palowise.ai helps organizations make data-driven decisions and stay ahead in the digital landscape.
Automi
Automi is an AI-powered platform that helps businesses automate their customer service and support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide relevant answers. Automi also offers a range of features to help businesses manage their customer interactions, including a knowledge base, ticketing system, and live chat.
Whybot
Whybot is an AI-powered chatbot that helps businesses automate their customer service and sales processes. It uses natural language processing (NLP) to understand customer queries and provide relevant responses. Whybot can be integrated with a variety of platforms, including websites, messaging apps, and social media. It is designed to be easy to use, even for businesses with no prior experience with AI.
Rargus
Rargus is a generative AI tool that specializes in turning customer feedback into actionable insights for businesses. By collecting feedback from various channels and utilizing custom AI analysis, Rargus helps businesses understand customer needs and improve product development. The tool enables users to compile and analyze feedback efficiently, leading to data-driven decision-making and successful product launches. Rargus also offers solutions for consumer insights, product management, and product marketing, helping businesses enhance customer satisfaction and drive growth.
ItsBot
ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.
VOC AI
VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as market insight, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform empowers Amazon sellers to understand customer needs, develop better products, and enhance services. With AI-powered chatbots and analysis tools, VOC AI helps businesses gain actionable insights, improve customer satisfaction, and boost sales performance.
1hero.ai
1hero.ai is an AI-powered customer service chatbot designed specifically for e-commerce businesses. It connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries in 26 languages. 1hero.ai integrates with a variety of e-commerce platforms, including Shopify, and can be used to manage customer inquiries across multiple channels, including email, social media, and phone. It uses natural language processing to understand customer inquiries and generate tailored responses, and can be customized to match your brand's tone of voice and style. 1hero.ai also offers a range of features to help you manage your customer support operations, including automated refunds, order placement and editing, and personalized shopping recommendations.
Octoparse VOC
Octoparse VOC is an AI-native tool that simplifies consumer review analysis for brands and sellers. It leverages Generative AI and NLP models to extract valuable insights from product reviews and haul videos, helping businesses understand customer sentiment and pain points. The tool centralizes reviews, provides on-page analysis, surfaces important Q&As, and enables comparison with competitors. Octoparse VOC offers actionable insights tailored to business needs, empowering users to make informed decisions and improve their market position.
Neurons
Neurons is a platform that uses AI to predict consumer responses and behavior. It offers a variety of solutions for businesses, including marketing agencies, designers, and e-commerce companies. Neurons' AI-powered tools can help businesses optimize their marketing campaigns, improve their product design, and better understand their customers.
Kumo
Kumo is an AI-powered platform that helps businesses personalize customer experiences, acquire new customers, understand customer behavior, improve planning and monitoring, resolve data inconsistencies, fight fraud and abuse, detect money laundering, and empower data scientists with advanced techniques. It offers cutting-edge solutions for various AI and machine learning tasks, such as predictive modeling, anomaly detection, entity resolution, and graph embeddings. Kumo's capabilities are designed to enhance customer interactions, optimize marketing campaigns, and provide valuable insights for businesses across different industries.
DigitalGenius
DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.
Intellecta
Intellecta is an AI-powered customer experience platform that helps businesses improve their response time, ticket resolution, ad performance, and NPS. It uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. Intellecta also enhances social media presence by automatically liking, replying to comments and DMs, and moderating content to protect brand reputation. Additionally, it provides insights extraction from social networks, email, and chat to help businesses understand customer interactions and identify trends.
ChatGPT for Shop
ChatGPT for Shop is a browser extension that utilizes the capabilities of ChatGPT to analyze and summarize user reviews for products on major e-commerce websites. It assists e-commerce professionals in understanding user preferences and making informed product selections.
Voicepanel
Voicepanel is an AI-powered platform that helps businesses gather detailed feedback from their customers at unprecedented speed and scale. It uses AI to recruit target audiences, conduct interviews over voice or video, and synthesize actionable insights instantly. Voicepanel's platform is easy to use and can be set up in minutes. It offers a variety of features, including AI interviewing, AI recruiting, and AI synthesis. Voicepanel is a valuable tool for businesses that want to gain a deeper understanding of their customers and make better decisions.
ProspectEdge
ProspectEdge is an AI-powered sales tool designed for B2B teams. It provides valuable insights and data-driven recommendations to enhance sales strategies and improve customer engagement. By leveraging artificial intelligence, ProspectEdge helps businesses identify potential leads, understand customer behavior, and optimize sales processes. With its advanced algorithms and predictive analytics, the tool empowers sales professionals to make informed decisions and drive revenue growth.
Sophi
Mather Economics is a global leader in providing technology, analytics, and advisory services to enable publishers to monetize content and grow subscriber revenue. Our Sophi platform uses industry-leading AI technology and automation to monetize content more effectively and efficiently, driving both revenue growth and cost savings. Our approach to dynamic pricing has proven to drive significant revenue increases over the past 20 years and continues to lead the industry. Overall, our value proposition enables fast, economical, and verifiable return on investment through our efficient application of predictive analytics, technology, A/B testing, and data science.
Edward
Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.
Wiz Attendant
Wiz Attendant is a virtual assistant that helps businesses automate their customer service and support operations. It uses artificial intelligence (AI) to understand customer queries and provide relevant answers, 24/7. Wiz Attendant can be integrated with a business's website, messaging apps, and social media channels, making it easy for customers to get help whenever and wherever they need it.
20 - Open Source AI Tools
Streamer-Sales
Streamer-Sales is a large model for live streamers that can explain products based on their characteristics and inspire users to make purchases. It is designed to enhance sales efficiency and user experience, whether for online live sales or offline store promotions. The model can deeply understand product features and create tailored explanations in vivid and precise language, sparking user's desire to purchase. It aims to revolutionize the shopping experience by providing detailed and unique product descriptions to engage users effectively.
duix.ai
Duix is a silicon-based digital human SDK for intelligent interaction, providing users with instant virtual human interaction experience on devices like Android and iOS. The SDK offers intuitive effect display and supports user customization through open documentation. It is fully open-source, allowing developers to understand its workings, optimize, and innovate further.
claim-ai-phone-bot
AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
fast-wiki
FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
emohaa-free-api
Emohaa AI Free API is a free API that allows you to access the Emohaa AI chatbot. Emohaa AI is a powerful chatbot that can understand and respond to a wide range of natural language queries. It can be used for a variety of purposes, such as customer service, information retrieval, and language translation. The Emohaa AI Free API is easy to use and can be integrated into any application. It is a great way to add AI capabilities to your projects without having to build your own chatbot from scratch.
azure-openai-samples
This repository provides resources to understand and utilize GPT (Generative Pre-trained Transformer) by Azure OpenAI. It includes sample solutions, use cases, and quick start guides. Users can explore various applications of GPT, such as chatbots, customer service, and content generation. The repository also offers Langchain, Semantic Kernel, and Prompt Flow samples, along with Serverless SQL GPT for natural language processing in Azure Synapse Analytics. The samples are based on GPT 3.5, with plans to update for GPT-4. Users are encouraged to contribute to keep the repository updated with the latest technologies and solutions.
contoso-chat
Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
aws-healthcare-lifescience-ai-ml-sample-notebooks
The AWS Healthcare and Life Sciences AI/ML Immersion Day workshops provide hands-on experience for customers to learn about AI/ML services, gain a deep understanding of AWS AI/ML services, and understand best practices for using AI/ML in the context of HCLS applications. The workshops cater to individuals at all levels, from machine learning experts to developers and managers, and cover topics such as training, testing, MLOps, deployment practices, and software development life cycle in the context of AI/ML. The repository contains notebooks that can be used in AWS Instructure-Led Labs or self-paced labs, offering a comprehensive learning experience for integrating AI/ML into applications.
design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.
js-route-optimization-app
A web application to explore the capabilities of Google Maps Platform Route Optimization (GMPRO). It helps users understand the data model and functions of the API by presenting interactive forms, tables, and maps. The tool is intended for exploratory use only and should not be deployed in production. Users can construct scenarios, tune constraint parameters, and visualize routes before implementing their own solutions for integrating Route Optimization into their business processes. The application incurs charges related to cloud resources and API usage, and users should be cautious about generating high usage volumes, especially for large scenarios.
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
js-route-optimization-app
A web application to explore the capabilities of Google Maps Platform Route Optimization (GMPRO) for solving vehicle routing problems. Users can interact with the GMPRO data model through forms, tables, and maps to construct scenarios, tune constraints, and visualize routes. The application is intended for exploration purposes only and should not be deployed in production. Users are responsible for billing related to cloud resources and API usage. It is important to understand the pricing models for Maps Platform and Route Optimization before using the application.
20 - OpenAI Gpts
Praise Master
Our aim is to understand your unique needs intimately, providing customized commendations that sincerely convey your appreciation and recognition. Moreover, we will design and match the most suitable images to accompany the sentiment of your praise, enhancing the impact visually.
Explain It To Me Like I'm 8 Years Old
Inspired by The Office, This ChatGPT explains everything like if you were an eight year old... and if you still don't understand it, it will then explain it like you were a five year old.
LikeImFive GPT | Get Clear Answers Fast
"LikeImFive" is a specialized GPT designed to provide simplified explanations and clear answers to a wide range of everyday questions. It is tailored for those seeking to understand complex topics in simple, straightforward terms. No Fluff.
Ultimate Translator
Speak, snap, and understand the world. Your pocket-sized translator deciphers docs, images, and speech in a heartbeat with pronunciation guides and motivational boosts!
What a Girl Says Translator
Simply tell me what the girl texted you or said to you, and I will respond with what she means. 💋
Am I the Asshole
A place to finally find out if you were wrong in an argument that's been bothering you
Social Navigator
A specialist in explaining social cues and cultural norms for clarity in conversations