Best AI tools for< Scale Call Center Operations >
20 - AI tool Sites
Had-a Call
Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.
NICE CXone
NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.
Five9
Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9
Teneo.ai
Teneo.ai is an AI-driven platform that redefines contact center AI, customer service automation, and conversational IVR systems. It offers advanced TLML technology to boost AI accuracy to over +95% and enhance efficiency in customer interactions. Teneo helps contact centers achieve significant cost savings, reduce call misrouting, and engage customers proactively with personalized care. The platform is designed for high-volume contact centers seeking to elevate customer interaction quality without complexity, providing transformative results within hours.
Voximplant
Voximplant is a cloud communications platform that provides a range of tools and services for businesses to build and scale their communications solutions. The platform includes a variety of features such as voice, video, messaging, natural language processing, and SIP trunking. Voximplant also offers a no-code drag-and-drop contact center solution called Voximplant Kit, which is designed to help businesses improve customer experience and automate processes. Voximplant is used by millions of users worldwide and is trusted by companies such as Airbnb, Uber, and Salesforce.
DoubleO AIPURE AI DOUBLE .O.
DoubleO AIPURE AI DOUBLE .O. is an AI automation tool designed for non-developers to easily create powerful AI automations. The tool allows users to give simple instructions, connect tools, and let a team of highly-trained DoubleO AI agents automate complex tasks. It offers pre-built and custom workflows for various teams, such as Sales, Marketing, Product, and Operations. The tool integrates with popular tools like Intercom, Slack, Salesforce, and more, ensuring data security and privacy with end-to-end encryption and compliance with data security standards. Users can benefit from features like automating pre-call prep, analyzing customer feedback, creating launch plans, and maintaining roadmaps.
Gong
Gong is a revenue intelligence platform that helps businesses maximize their revenue potential by providing them with the deepest understanding of their sales conversations, the most accurate AI models, and the largest integration ecosystem on the market. Gong's AI-powered insights help businesses save time on call reviews, improve deal predictability, and increase win rates. Gong is trusted by over 4,000 customers across industries, geographies, and sizes, including Snowflake, TEKSystems, LinkedIn, ADP, and Shopify.
Pinecone
Pinecone is a vector database designed to build knowledgeable AI applications. It offers a serverless platform with high capacity and low cost, enabling users to perform low-latency vector search for various AI tasks. Pinecone is easy to start and scale, allowing users to create an account, upload vector embeddings, and retrieve relevant data quickly. The platform combines vector search with metadata filters and keyword boosting for better application performance. Pinecone is secure, reliable, and cloud-native, making it suitable for powering mission-critical AI applications.
Hyperbound
Hyperbound is an AI Sales Role-Play & Upskilling Platform designed to help sales teams improve their skills through realistic AI roleplays. It allows users to practice cold, warm, discovery, and post-sales calls with AI buyers customized for their target persona. The platform has received high ratings and positive feedback from sales professionals globally, offering interactive demos and no credit card required for booking a demo.
iWishAI
iWishAI is an AI-powered sales tool designed to help Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) improve their sales skills through role-playing scenarios, AI-generated call scripts, and real-time feedback. The tool also includes features like an AI Power Dialer for setting more meetings faster and an AI Email Generator for creating hyper-targeted email campaigns at scale. iWishAI aims to enhance sales productivity, increase conversion rates, and streamline the sales process for businesses.
Beebzi.AI
Beebzi.AI is an all-in-one AI content creation platform that offers a wide array of tools for generating various types of content such as articles, blogs, emails, images, voiceovers, and more. The platform utilizes advanced AI technology and behavioral science to empower businesses and individuals in their marketing and sales endeavors. With features like AI Article Wizard, AI Room Designer, AI Landing Page Generator, and AI Code Generation, Beebzi.AI revolutionizes content creation by providing customizable templates, multiple language support, and real-time data insights. The platform also offers various subscription plans tailored for individual entrepreneurs, teams, and businesses, with flexible pricing models based on word count allocations. Beebzi.AI aims to streamline content creation processes, enhance productivity, and drive organic traffic through SEO-optimized content.
Mai Writer
Mai Writer is an AI-powered writing assistant that helps businesses create high-quality content for marketing and other purposes. It offers a range of features, including the ability to generate articles, blog posts, social media content, and more. Mai Writer also includes a number of tools to help users improve their writing, such as a grammar checker and a plagiarism checker. The application is designed to be easy to use, even for those who are not familiar with AI technology.
Scratchpad
Scratchpad is an AI-powered workspace designed for sales teams to streamline their sales processes and enhance productivity. It offers features such as AI Sales Assistant, Pipeline Management, Slack Deal Rooms, Automations & Enablement, Deal Inspection, and Sales Forecasting. With Scratchpad, sales teams can automate collaboration, improve Salesforce hygiene, track deal progress, and gain insights into deal movement and pipeline changes. The application aims to simplify sales workflows, provide real-time notes and call summaries, and enhance team collaboration for better performance and efficiency.
Scratchpad
Scratchpad is an AI-powered workspace designed for sales teams to streamline their sales processes and enhance productivity. It offers a range of features such as AI Sales Assistant, Pipeline Management, Deal Rooms, Automations & Enablement, and Deal Inspection. With Scratchpad, sales teams can benefit from real-time notes, call summaries, and transcripts, as well as AI prompts for sales processes. The application aims to simplify sales execution, improve CRM hygiene, and provide better deal control through automation and in-line coaching.
Tibot
Tibot is an online dermatologist consultation platform that offers AI-powered skin diagnosis and advice. Users can consult with expert dermatologists, track skin conditions, and learn about various skin problems using the free AI dermatology tool. The platform provides comprehensive information on skin disorders, hair disorders, and scalp disorders through a detailed Wiki. Tibot aims to raise awareness about skin conditions and promote preventive health measures through its integrated dermatology service.
Scale AI
Scale AI is an AI tool that accelerates the development of AI applications for enterprise, government, and automotive sectors. It offers Scale Data Engine for generative AI, Scale GenAI Platform, and evaluation services for model developers. The platform leverages enterprise data to build sustainable AI programs and partners with leading AI models. Scale's focus on generative AI applications, data labeling, and model evaluation sets it apart in the AI industry.
Scale AI
Scale AI is an AI tool that accelerates the development of AI applications for various sectors including enterprise, government, and automotive industries. It offers solutions for training models, fine-tuning, generative AI, and model evaluations. Scale Data Engine and GenAI Platform enable users to leverage enterprise data effectively. The platform collaborates with leading AI models and provides high-quality data for public and private sector applications.
Content at Scale
Content at Scale is an AI-powered content writing platform that helps businesses create high-quality, SEO-optimized content at scale. The platform offers a range of features, including: * **AI Writing Tools:** A suite of AI-powered writing tools that can be used to generate content for a variety of purposes, including blog posts, articles, website pages, and social media posts. * **Content Producer:** A tool that helps businesses create and plan fully optimized long-form content tailored to their brand voice. * **RankWell®:** An AI-powered SEO writing tool that helps businesses create content that is optimized for search engines and ranks well in search results. Content at Scale is used by a variety of businesses, including marketing agencies, publishers, and e-commerce businesses. The platform has helped businesses increase their website traffic, improve their search engine rankings, and generate more leads and sales.
Clay
Clay is a sales automation tool that helps businesses scale their outbound campaigns. It combines data from over 50 sources, web scraping, and AI messaging to enrich data and automate outbound processes. With Clay, businesses can build lead lists, enrich data, write personalized emails, and automate inbound leads. It offers a 14-day free trial and integrates with various tools and CRMs.
Clay
Clay is an AI-powered data enrichment and outreach automation tool designed to help go-to-market teams scale personalized outbound campaigns. It combines 75+ data enrichment tools, AI capabilities, and automation features to streamline lead generation, data cleaning, and personalized messaging. With access to 50+ data providers, Clay offers comprehensive coverage of information and enables users to connect, enrich, and sync their CRM data effortlessly. The platform also features AI web scraping, personalized email building, automated inbound and outbound processes, and data formatting functionalities.
20 - Open Source AI Tools
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
zep
Zep is a long-term memory service for AI Assistant apps. With Zep, you can provide AI assistants with the ability to recall past conversations, no matter how distant, while also reducing hallucinations, latency, and cost. Zep persists and recalls chat histories, and automatically generates summaries and other artifacts from these chat histories. It also embeds messages and summaries, enabling you to search Zep for relevant context from past conversations. Zep does all of this asyncronously, ensuring these operations don't impact your user's chat experience. Data is persisted to database, allowing you to scale out when growth demands. Zep also provides a simple, easy to use abstraction for document vector search called Document Collections. This is designed to complement Zep's core memory features, but is not designed to be a general purpose vector database. Zep allows you to be more intentional about constructing your prompt: 1. automatically adding a few recent messages, with the number customized for your app; 2. a summary of recent conversations prior to the messages above; 3. and/or contextually relevant summaries or messages surfaced from the entire chat session. 4. and/or relevant Business data from Zep Document Collections.
bittensor
Bittensor is an internet-scale neural network that incentivizes computers to provide access to machine learning models in a decentralized and censorship-resistant manner. It operates through a token-based mechanism where miners host, train, and procure machine learning systems to fulfill verification problems defined by validators. The network rewards miners and validators for their contributions, ensuring continuous improvement in knowledge output. Bittensor allows anyone to participate, extract value, and govern the network without centralized control. It supports tasks such as generating text, audio, images, and extracting numerical representations.
tracecat
Tracecat is an open-source automation platform for security teams. It's designed to be simple but powerful, with a focus on AI features and a practitioner-obsessed UI/UX. Tracecat can be used to automate a variety of tasks, including phishing email investigation, evidence collection, and remediation plan generation.
AIlice
AIlice is a fully autonomous, general-purpose AI agent that aims to create a standalone artificial intelligence assistant, similar to JARVIS, based on the open-source LLM. AIlice achieves this goal by building a "text computer" that uses a Large Language Model (LLM) as its core processor. Currently, AIlice demonstrates proficiency in a range of tasks, including thematic research, coding, system management, literature reviews, and complex hybrid tasks that go beyond these basic capabilities. AIlice has reached near-perfect performance in everyday tasks using GPT-4 and is making strides towards practical application with the latest open-source models. We will ultimately achieve self-evolution of AI agents. That is, AI agents will autonomously build their own feature expansions and new types of agents, unleashing LLM's knowledge and reasoning capabilities into the real world seamlessly.
swarms
Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.
jina
Jina is a tool that allows users to build multimodal AI services and pipelines using cloud-native technologies. It provides a Pythonic experience for serving ML models and transitioning from local deployment to advanced orchestration frameworks like Docker-Compose, Kubernetes, or Jina AI Cloud. Users can build and serve models for any data type and deep learning framework, design high-performance services with easy scaling, serve LLM models while streaming their output, integrate with Docker containers via Executor Hub, and host on CPU/GPU using Jina AI Cloud. Jina also offers advanced orchestration and scaling capabilities, a smooth transition to the cloud, and easy scalability and concurrency features for applications. Users can deploy to their own cloud or system with Kubernetes and Docker Compose integration, and even deploy to JCloud for autoscaling and monitoring.
awesome-transformer-nlp
This repository contains a hand-curated list of great machine (deep) learning resources for Natural Language Processing (NLP) with a focus on Generative Pre-trained Transformer (GPT), Bidirectional Encoder Representations from Transformers (BERT), attention mechanism, Transformer architectures/networks, Chatbot, and transfer learning in NLP.
rl
TorchRL is an open-source Reinforcement Learning (RL) library for PyTorch. It provides pytorch and **python-first** , low and high level abstractions for RL that are intended to be **efficient** , **modular** , **documented** and properly **tested**. The code is aimed at supporting research in RL. Most of it is written in python in a highly modular way, such that researchers can easily swap components, transform them or write new ones with little effort.
Awesome-Code-LLM
Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words,Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)
20 - OpenAI Gpts
R&D Process Scale-up Advisor
Optimizes production processes for efficient large-scale operations.
CIM Analyst
In-depth CIM analysis with a structured rating scale, offering detailed business evaluations.
ML Engineer GPT
I'm a Python and PyTorch expert with knowledge of ML infrastructure requirements ready to help you build and scale your ML projects.
Business Angel - Startup and Insights PRO
Business Angel provides expert startup guidance: funding, growth hacks, and pitch advice. Navigate the startup ecosystem, from seed to scale. Essential for entrepreneurs aiming for success. Master your strategy and launch with confidence. Your startup journey begins here!
Sysadmin
I help you with all your sysadmin tasks, from setting up your server to scaling your already exsisting one. I can help you with understanding the long list of log files and give you solutions to the problems.
Seabiscuit Launch Lander
Startup Strong Within 180 Days: Tailored advice for launching, promoting, and scaling businesses of all types. It covers all stages from pre-launch to post-launch and develops strategies including market research, branding, promotional tactics, and operational planning unique your business. (v1.8)
Startup Advisor
Startup advisor guiding founders through detailed idea evaluation, product-market-fit, business model, GTM, and scaling.