Best AI tools for< Reduce Customer Frustration >

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

Hypergro is an AI-powered platform that specializes in UGC video ads for smart customer acquisition. Leveraging the 4th Generation of AI-powered growth marketing on Meta and Youtube, Hypergro helps businesses discover their audience, drive sales, and increase revenue through real-time AI insights. The platform offers end-to-end solutions for creating impactful short video ads that combine creator authenticity with AI-driven research for compelling storytelling. With a focus on precision targeting, competitor analysis, and in-depth research, Hypergro ensures maximum ROI for brands looking to elevate their growth strategies.

RevoChat is an AI-powered sales and support assistant designed to help e-commerce businesses boost sales and improve customer experience. It uses AI to analyze browsing patterns and customer preferences to suggest products that customers will love, and it can also answer common customer questions and provide support 24/7. RevoChat integrates with Shopify and WooCommerce, and it's easy to set up and use.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

Chaterimo is a customer service chatbot powered by AI (ChatGPT & Anthropic). It offers businesses a transformative customer service experience with intelligent, efficient, and personalized customer interactions. Chaterimo's AI-powered chatbot helps companies revolutionize the way they communicate with their clients, significantly reduce customer service costs, and save time.

SMOC.AI is a digital sales agent that uses AI to help businesses capture leads, convert them into customers, and increase sales. It offers a variety of features, including automated chatbots, personalized flows, and gamification. SMOC.AI is designed to be easy to use and can be integrated with a variety of marketing and sales tools.

Delve AI is an AI-powered persona-based marketing platform that offers a suite of tools to create data-driven buyer personas, analyze competitors, optimize marketing strategies, and enhance customer insights. It provides solutions for e-commerce, B2B, and agencies, helping businesses generate actionable growth recommendations. Delve AI's technology revolutionizes customer understanding by leveraging AI to develop targeted marketing plans and reduce customer acquisition costs.

Pixis is a codeless AI infrastructure designed for growth marketing, offering purpose-built AI solutions to scale demand generation. The platform leverages transparent AI infrastructure to optimize campaign results across platforms, with features such as targeting AI, creative AI, and performance AI. Pixis helps reduce customer acquisition cost, generate creative assets quickly, refine audience targeting, and deliver contextual communication in real-time. The platform also provides an AI savings calculator to estimate the returns from leveraging its codeless AI infrastructure for marketing. With success stories showcasing significant improvements in various marketing metrics, Pixis aims to empower businesses to unlock the capabilities of AI for enhanced performance and results.

Tely is an autonomous AI agent that helps businesses run B2B content marketing. It uses machine learning to understand your product, build domain expertise, run SEO optimization, and create a content plan. Tely can also personalize your content with infographics, code snippets, experts' quotes, and call to actions. With Tely, you can drive sales with expert-level content on autopilot, reduce customer acquisition cost, increase conversion rate, and save money on marketing expenses.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

LiveChatAI is an AI chatbot application that works with your data to provide interactive and personalized customer support solutions. It blends AI and human support to deliver dynamic and accurate responses, improving customer satisfaction and reducing support volume. With features like AI Actions, custom question & answers, and content import, LiveChatAI offers a seamless integration for businesses across various platforms and languages. The application is designed to be user-friendly, requiring no AI expertise, and offers instant localization in 95 languages.

Echurn is an AI-driven tool designed to help SaaS businesses reduce churn and increase customer retention. It provides insights, suggestions, and customizable offers to prevent customer cancellations. With effortless integration and affordable pricing, Echurn aims to enhance SaaS MRR and CLV by leveraging advanced technology and data-driven decisions.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.

HelperHat is a 24/7 AI live chat support tool for websites that helps businesses automate customer support using advanced AI models like GPT, Claude & Gemini. It offers instant, accurate responses, cost savings, easy setup, AI analytics, privacy & security, granular analytics, quick & easy setup, human-AI collaboration, unlimited team access, unlimited conversations, unlimited device access, customer topics & tracking, customer satisfaction analysis, spam filtering, and more.

Watermelon is an AI customer service tool that integrates with OpenAI's latest model, GPT-4o. It allows users to build chatbots powered by GPT-4o to automate customer interactions, handle frequently asked questions, and collaborate seamlessly between chatbots and human agents. Watermelon offers features such as chatbot building, customizable chat widgets, statistics tracking, inbox collaboration, and various integrations with APIs and webhooks. The application caters to industries like e-commerce, education, healthcare, and financial services, providing solutions for sales support, lead generation, marketing, HR, and customer service.

Watermelon is an AI customer service tool that helps businesses automate up to 96% of their support questions. With Watermelon, businesses can build GPT-4 chatbots that are trained on their own data, no coding required. Watermelon's chatbots can speak any language and pull precise answers from various sources like documents, websites, and databases. In addition to chatbots, Watermelon also offers a range of other features to help businesses improve their customer service, such as a chat widget, inbox, and analytics.

A curated list of Generative AI projects, tools, artworks, and models

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Awesome European Tech is an up-to-date list of recommended European projects and companies curated by the community to support and strengthen the European tech ecosystem. It focuses on privacy and sustainability, showcasing companies that adhere to GDPR compliance and sustainability standards. The project aims to highlight and support European startups and projects excelling in privacy, sustainability, and innovation to contribute to a more diverse, resilient, and interconnected global tech landscape.

This repository serves as a hub for Microsoft Official Build & Modernize AI Applications reference solutions and content. It provides access to projects demonstrating how to build Generative AI applications using Azure services like Azure OpenAI, Azure Container Apps, Azure Kubernetes, and Azure Cosmos DB. The solutions include Vector Search & AI Assistant, Real-Time Payment and Transaction Processing, and Medical Claims Processing. Additionally, there are workshops like the Intelligent App Workshop for Microsoft Copilot Stack, focusing on infusing intelligence into traditional software systems using foundation models and design thinking.

The Neo4j GenAI Workshop repository contains notebooks for a workshop focusing on building a Neo4j Graph, text embedding, and providing demos for content generation. The workshop includes data staging, loading, and exploration using Cypher queries. It also covers improvements in LLM response quality, GPT-4 usage, and vector search speed. The repository has undergone multiple updates to enhance course quality, simplify content, and provide better explainers and examples.

This repository provides a collection of tools and techniques for defending against injection attacks in software applications. It includes code samples, best practices, and guidelines for implementing secure coding practices to prevent common injection vulnerabilities such as SQL injection, XSS, and command injection. The tools and resources in this repository aim to help developers build more secure and resilient applications by addressing one of the most common and critical security threats in modern software development.

CISO Assistant is a tool that helps organizations manage their cybersecurity posture and compliance. It provides a centralized platform for managing security controls, threats, and risks. CISO Assistant also includes a library of pre-built frameworks and tools to help organizations quickly and easily implement best practices.

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

KG-LLM-Papers is a repository that collects papers integrating knowledge graphs (KGs) and large language models (LLMs). It serves as a comprehensive resource for research on the role of KGs in the era of LLMs, covering surveys, methods, and resources related to this integration.

AIOC is an All-in-one-Cable for Ham Radio enthusiasts, providing a cheap and hackable digital mode USB interface with features like sound-card, virtual tty, and CM108 compatible HID endpoint. It supports various software and tested radios for functions like programming, APRS, and Dual-PTT HTs. Users can fabricate and assemble the AIOC using specific instructions, and program it using STM32CubeIDE. The tool can be used for tasks like programming radios, asserting PTT, and accessing audio data channels. Future work includes configurable AIOC settings, virtual-PTT, and virtual-COS features.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

LLMInterviewQuestions is a repository containing over 100+ interview questions for Large Language Models (LLM) used by top companies like Google, NVIDIA, Meta, Microsoft, and Fortune 500 companies. The questions cover various topics related to LLMs, including prompt engineering, retrieval augmented generation, chunking, embedding models, internal working of vector databases, advanced search algorithms, language models internal working, supervised fine-tuning of LLM, preference alignment, evaluation of LLM system, hallucination control techniques, deployment of LLM, agent-based system, prompt hacking, and miscellaneous topics. The questions are organized into 15 categories to facilitate learning and preparation.

The 'llm-strategy' repository implements the Strategy Pattern using Large Language Models (LLMs) like OpenAI’s GPT-3. It provides a decorator 'llm_strategy' that connects to an LLM to implement abstract methods in interface classes. The package uses doc strings, type annotations, and method/function names as prompts for the LLM and can convert the responses back to Python data. It aims to automate the parsing of structured data by using LLMs, potentially reducing the need for manual Python code in the future.

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