Best AI tools for< Provide Proactive Support >

Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.

DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

Frame AI is a premier Streaming AI Platform powered by STAG, designed to provide proactive insights and tools for every team by continuously querying customer data to detect traits, track trends, and trigger workflows. The platform turns unstructured data into actionable insights, helping teams stay ahead of risks and opportunities. Frame AI's architecture autonomously queries customer data based on user objectives, activating inside existing business tools to provide real-time customer data. With features like enrichments, triggers, alerts, and insights, Frame AI enables better decisions faster by combining predictive signals in customer text into task-specific scores. The platform is suitable for marketing, CX, support, and product teams, offering real-time usability feedback, demographic and psychographic trait detection, and secure data handling. Frame AI is SOC 2 Type II certified and HIPAA compliant, with a team of AI experts leading the development of AI solutions for various organizations.

Airkit.ai eCommerce is a code-free AI agent designed for e-commerce businesses. It uses GPT-4 technology to power AI agents that can resolve over 90% of customer questions instantly, 24/7. Airkit.ai integrates with popular e-commerce tools and systems, and can be used to provide proactive customer service, personalized experiences, and support for customer service teams.

Darktrace is a cybersecurity platform that leverages AI technology to provide proactive protection against cyber threats. It offers cloud-native AI security solutions for networks, emails, cloud environments, identity protection, and endpoint security. Darktrace's AI Analyst investigates alerts at the speed and scale of AI, mimicking human analyst behavior. The platform also includes services such as 24/7 expert support and incident management. Darktrace's AI is built on a unique approach where it learns from the organization's data to detect and respond to threats effectively. The platform caters to organizations of all sizes and industries, offering real-time detection and autonomous response to known and novel threats.

Empy AI is a platform designed to detect and resolve team conflicts in real-time, aiming to prevent negative impacts on workplace well-being. It utilizes advanced AI technologies like LLM and Bert to analyze communication between employees, alerting managers to potential conflicts or exhaustion. The platform offers data-driven insights to improve team emotional well-being, enhance productivity, and foster a harmonious work environment. Empy AI provides personalized recommendations, real-time analytics, and individual mental health reports to support proactive problem-solving and unbiased feedback within teams.

Cheerlink is an AI application that offers a proactive AI shop assistant to help businesses convert and delight customers effortlessly. It provides conversational AI capabilities, AI product recommendations, and personalized support to enhance customer experience. Cheerlink integrates seamlessly with Shopify, supports multiple languages, and offers features like AI notes, customizable widgets, and built-in Shopify actions. The application is praised for its ease of use, quick setup, and continuous updates to add new functionalities.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

OneAI's GPT Agent is a website enhancement tool that utilizes AI technology to transform a website into a proactive GPT agent, boosting engagement and sales. It empowers businesses to customize their agent, set goals and behaviors, and gain insights into user queries through powerful analytics. The agent is designed to guide users proactively, providing personalized responses based on the website's content and built-in fact-checking capabilities. It enables businesses to collect hot leads, understand customer interactions, and refine their offerings. With its ease of use, brands can effortlessly craft their AI, ensuring alignment with their brand voice and style. The GPT Agent is particularly valuable for eCommerce, SaaS companies, and enterprises, helping them convert website visitors into loyal buyers, qualified leads, and high-value prospects.

Auxillary is an AI-powered chatbot copilot that seamlessly integrates with your SaaS platform, empowering users to interact with your product through natural conversation. It offers a range of capabilities, including answering queries, executing actions, providing guidance, and enhancing user experience. With Auxillary, users can navigate complex tasks, access information quickly, and receive proactive assistance, all within a user-friendly chat interface. It simplifies workflows, streamlines processes, and delivers personalized experiences, making it an invaluable tool for businesses looking to enhance their SaaS platform.

Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.

Aisera is a generative AI platform that provides various AI-powered solutions for businesses, including AI Copilot, AI Search, AI Assist, and AI Voice Bot. These solutions are designed to automate tasks, improve efficiency, and enhance customer experience. Aisera's AI Copilot acts as a proactive concierge, providing personalized assistance and automating workflows. AI Search offers enterprise-wide search capabilities powered by large language models (LLMs), ensuring personalized and privacy-aware results. AI Assist empowers agents with real-time answers, summaries, and next-best actions, boosting their productivity. AI Voice Bot enables natural language interactions, providing instant support and automating routine tasks.

Happi.ai is a virtual mental health coach application that provides 24/7 support for individuals dealing with anxiety, depression, and loneliness. The AI companion, Olivia, offers personalized assistance, compassionate listening, and non-judgmental support. The platform prioritizes user privacy with top-tier encryption and offers expert insights and proactive suggestions for emotional well-being. Happi analyzes facial expressions, voice patterns, and speech content to identify moments of stress and provide real-time feedback to manage stress and improve emotional health.

Zipchat is the #1 AI chat application designed for E-commerce businesses to boost sales and reduce support efforts. It proactively engages visitors, provides instant replies, and offers deep answers, all while being 100% controlled by the user. Zipchat is trained on the website's content, speaks the target market's language, and continuously learns from conversations to improve sales conversion rates. The application is integrated with various E-commerce platforms and offers a 7-day free trial for users to experience its benefits.

Elythea is a next-generation maternal care application that provides 24/7 maternal concierge care by detecting and preventing pregnancy risks before they occur. The platform offers unlimited wrap-around care with a personalized team of specialists who proactively monitor your health. Elythea's approach involves early identification of complications, proactive contact through digital care managers, and personalized care through a team of specialists available anytime, anywhere. The application is designed to be user-friendly and accessible, offering tailored support to expectant mothers throughout their pregnancy journey.

NewOaks AI is an automated client engagement and appointment booking solution that utilizes AI technology to enhance customer interactions. It offers a range of features including conversational appointment booking through website chat widgets and SMS, free text SMS chatbot services, bi-directional webhooks for CRM integration, and proactive follow-up actions. By leveraging AI, NewOaks AI aims to resolve 80% of customer inquiries instantly, providing businesses with an efficient and cost-effective way to engage with their clients.

Intuition Robotics is the creator of ElliQ, an AI care companion robot designed for older adults to reduce loneliness, improve health and wellness, and enhance social connectedness. The company focuses on infusing AI with empathy through their proprietary Relationship Orchestrator, which integrates with various LLMs to build ongoing engagement and drive positive outcomes. ElliQ leverages context, multimodality, goals, personalization, and proactivity to create a tailored and effective companion experience for users.

VanChat is an AI shopping assistant designed to boost Shopify sales by accurately answering customer questions, understanding buyer intent, personalizing interactions, suggesting products, and ultimately increasing sales. It automates tasks like order checking and updating, offers personalized product recommendations, and proactively engages customers to drive purchases. VanChat continuously learns from store data in real-time to provide accurate responses and tailored suggestions. The platform aims to enhance user satisfaction, improve customer service, and increase revenue for online businesses.

Modulate is a voice intelligence tool that provides proactive voice chat moderation solutions for various platforms, including gaming, delivery services, and social platforms. It uses advanced AI technology to detect and prevent harmful behaviors, ensuring a safer and more positive user experience. Modulate helps organizations comply with regulations, enhance user safety, and improve community interactions through its customizable and intelligent moderation tools.

Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

AudioSeal is a method for speech localized watermarking, designed with state-of-the-art robustness and detector speed. It jointly trains a generator to embed a watermark in audio and a detector to detect watermarked fragments in longer audios, even in the presence of editing. The tool achieves top-notch detection performance at the sample level, generates minimal alteration of signal quality, and is robust to various audio editing types. With a fast, single-pass detector, AudioSeal surpasses existing models in speed, making it ideal for large-scale and real-time applications.

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Kaizen is an open-source project that helps teams ensure quality in their software delivery by providing a suite of tools for code review, test generation, and end-to-end testing. It integrates with your existing code repositories and workflows, allowing you to streamline your software development process. Kaizen generates comprehensive end-to-end tests, provides UI testing and review, and automates code review with insightful feedback. The file structure includes components for API server, logic, actors, generators, LLM integrations, documentation, and sample code. Getting started involves installing the Kaizen package, generating tests for websites, and executing tests. The tool also runs an API server for GitHub App actions. Contributions are welcome under the AGPL License.

A repository that lists papers related to Large Language Model (LLM) based agents. The repository covers various topics including survey, planning, feedback & reflection, memory mechanism, role playing, game playing, tool usage & human-agent interaction, benchmark & evaluation, environment & platform, agent framework, multi-agent system, and agent fine-tuning. It provides a comprehensive collection of research papers on LLM-based agents, exploring different aspects of AI agent architectures and applications.

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

Convoscope is a suite of smart glasses and web tools designed to augment conversations by providing live proactive agents that answer questions, offer definitions, insights, and alternative viewpoints. It includes features like 'Mira' AI Assistant, Convoscope Proactive AI Agents, Language Learning app, Screen Mirror functionality, and upcoming features such as Live Captions, ADHD Glasses, and Live Language Translation. The tool supports various smart glasses models and Android 12+ phones, offering a unique experience for real-life conversations, meetings, and video calls.

The Apache Airflow Python Client provides a range of REST API endpoints for managing Airflow metadata objects. It supports CRUD operations for resources, with endpoints accepting and returning JSON. Users can create, read, update, and delete resources. The API design follows conventions with consistent naming and field formats. Update mask is available for patch endpoints to specify fields for update. API versioning is not synchronized with Airflow releases, and changes go through a deprecation phase. The tool supports various authentication methods and error responses follow RFC 7807 format.

Friend is an open-source AI wearable device that records everything you say, gives you proactive feedback and advice. It has real-time AI audio processing capabilities, low-powered Bluetooth, open-source software, and a wearable design. The device is designed to be affordable and easy to use, with a total cost of less than $20. To get started, you can clone the repo, choose the version of the app you want to install, and follow the instructions for installing the firmware and assembling the device. Friend is still a prototype project and is provided "as is", without warranty of any kind. Use of the device should comply with all local laws and regulations concerning privacy and data protection.

Awesome-Segment-Anything is a powerful tool for segmenting and extracting information from various types of data. It provides a user-friendly interface to easily define segmentation rules and apply them to text, images, and other data formats. The tool supports both supervised and unsupervised segmentation methods, allowing users to customize the segmentation process based on their specific needs. With its versatile functionality and intuitive design, Awesome-Segment-Anything is ideal for data analysts, researchers, content creators, and anyone looking to efficiently extract valuable insights from complex datasets.

Auto-News is an automatic news aggregator tool that utilizes Large Language Models (LLM) to pull information from various sources such as Tweets, RSS feeds, YouTube videos, web articles, Reddit, and journal notes. The tool aims to help users efficiently read and filter content based on personal interests, providing a unified reading experience and organizing information effectively. It features feed aggregation with summarization, transcript generation for videos and articles, noise reduction, task organization, and deep dive topic exploration. The tool supports multiple LLM backends, offers weekly top-k aggregations, and can be deployed on Linux/MacOS using docker-compose or Kubernetes.

Awesome GPT + Security is a curated list of awesome security tools, experimental case or other interesting things with LLM or GPT. It includes tools for integrated security, auditing, reconnaissance, offensive security, detecting security issues, preventing security breaches, social engineering, reverse engineering, investigating security incidents, fixing security vulnerabilities, assessing security posture, and more. The list also includes experimental cases, academic research, blogs, and fun projects related to GPT security. Additionally, it provides resources on GPT security standards, bypassing security policies, bug bounty programs, cracking GPT APIs, and plugin security.

General is a DART & Flutter library created by AZKADEV to speed up development on various platforms and CLI easily. It allows access to features such as camera, fingerprint, SMS, and MMS. The library is designed for Dart language and provides functionalities for app background, text to speech, speech to text, and more.

DB-GPT-Hub is an experimental project leveraging Large Language Models (LLMs) for Text-to-SQL parsing. It includes stages like data collection, preprocessing, model selection, construction, and fine-tuning of model weights. The project aims to enhance Text-to-SQL capabilities, reduce model training costs, and enable developers to contribute to improving Text-to-SQL accuracy. The ultimate goal is to achieve automated question-answering based on databases, allowing users to execute complex database queries using natural language descriptions. The project has successfully integrated multiple large models and established a comprehensive workflow for data processing, SFT model training, prediction output, and evaluation.

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