Best AI tools for< Optimize Support >

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Aiden Solutions is an AI application that provides advanced tech support and training for modern businesses. It leverages AI technology to optimize technical support and training, offering tailored AI tools for businesses to enhance support, streamline training, and drive productivity. The platform features customizable chatbots, multi-channel integration, analytics & reporting, file management, security & compliance, and message automation. Aiden Solutions is known for its efficient, intuitive, and always available support, offering 24/7 intelligent assistance to improve customer interactions and operational efficiency. The application is designed with a user-friendly interface and powerful analytics for data-driven decisions.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

SunDevs is an AI application that specializes in solving business problems to create exceptional customer experiences. The platform offers various AI solutions for chat and messaging, phone and voice interactions, as well as talent solutions like staff augmentation and product teams. SunDevs caters to industries such as ecommerce, cinema, telco, and more, providing integrations with popular platforms like Hubspot, Salesforce, and Zendesk. The application leverages AI technology to process vast amounts of customer data quickly and accurately, identifying patterns and trends that may be overlooked by human analysts. With features like AI chatbots for 24/7 support, personalized interactions, and efficient customer service, SunDevs aims to enhance customer satisfaction and loyalty.

Pulse is a world-class expert support tool for BigData stacks, specifically focusing on ensuring the stability and performance of Elasticsearch and OpenSearch clusters. It offers early issue detection, AI-generated insights, and expert support to optimize performance, reduce costs, and align with user needs. Pulse leverages AI for issue detection and root-cause analysis, complemented by real human expertise, making it a strategic ally in search cluster management.

Bibit AI is a real estate marketing AI designed to enhance the efficiency and effectiveness of real estate marketing and sales. It can help create listings, descriptions, and property content, and offers a host of other features. Bibit AI is the world's first AI for Real Estate. We are transforming the real estate industry by boosting efficiency and simplifying tasks like listing creation and content generation.

Rank Math is an AI-powered SEO tool that helps you optimize your website for search engines. It offers a variety of features to help you improve your website's ranking, including keyword research, on-page optimization, and link building. Rank Math also provides detailed analytics to help you track your progress and identify areas for improvement.

Vocera is an AI voice agent testing tool that allows users to test and monitor voice AI agents efficiently. It enables users to launch voice agents in minutes, ensuring a seamless conversational experience. With features like testing against AI-generated datasets, simulating scenarios, and monitoring AI performance, Vocera helps in evaluating and improving voice agent interactions. The tool provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and failures. Vocera is designed to work for everyone, offering an intuitive dashboard and data-driven decision-making for continuous improvement.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

Zaia is an AI tool designed to automate support and sales processes using Autonomous Artificial Intelligence Agents. It enables businesses to enhance customer interactions and streamline sales operations through intelligent automation. With Zaia, companies can leverage AI technology to provide efficient and personalized customer service, leading to improved customer satisfaction and increased sales revenue.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

Gaspar AI is an AI application that offers AI support capabilities for businesses. It provides a blend of Generative AI with human expertise to streamline operations, automate tasks, and enhance employee helpdesk support. Gaspar AI helps in reducing manual work, automating repetitive tasks, and optimizing knowledge management within companies. The application integrates seamlessly with popular platforms like Slack, MS Teams, and Jira to offer an effortless support experience. With powerful AI support capabilities, Gaspar AI accelerates approvals, automates processes, and offers instant answers to routine issues.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

QuickCasa is an AI-powered platform designed for smarter leasing lead qualification in the real estate industry. It utilizes advanced AI technology to engage, qualify, and convert rental leads, allowing property managers to provide a more personalized and efficient customer experience for prospective residents. QuickCasa offers features such as AI-powered lead scoring, real-time reporting, natural humanlike conversations, and automated lead summary notifications.

Tekst is an AI-powered platform that helps businesses automate their email, ticket, and other communication workflows. By leveraging text intelligence, Tekst enables enterprises to gain insights into their communication data, optimize critical workflows, and deliver better customer service. With its advanced AI capabilities, Tekst can analyze messages, enrich them with tags, reroute them to the correct inbox, and even automate responses, significantly reducing the time wasted on manual tasks.

ConnectPlex is an AI-based B2B sales and support platform that offers LeadBots to generate warm leads and ChatBots to automate company processes. It leverages artificial intelligence to assist in lead generation, customer engagement, and data analysis, helping businesses drive growth and efficiency. Trusted by over 100,000 professionals globally, ConnectPlex is known for its intuitive platform, extensive capabilities, and high email accuracy rates.

WebLLM is a modular and customizable javascript package that directly brings language model chats directly onto web browsers with hardware acceleration. Everything runs inside the browser with no server support and is accelerated with WebGPU. WebLLM is fully compatible with OpenAI API. That is, you can use the same OpenAI API on any open source models locally, with functionalities including json-mode, function-calling, streaming, etc. We can bring a lot of fun opportunities to build AI assistants for everyone and enable privacy while enjoying GPU acceleration.

LitData is a tool designed for blazingly fast, distributed streaming of training data from any cloud storage. It allows users to transform and optimize data in cloud storage environments efficiently and intuitively, supporting various data types like images, text, video, audio, geo-spatial, and multimodal data. LitData integrates smoothly with frameworks such as LitGPT and PyTorch, enabling seamless streaming of data to multiple machines. Key features include multi-GPU/multi-node support, easy data mixing, pause & resume functionality, support for profiling, memory footprint reduction, cache size configuration, and on-prem optimizations. The tool also provides benchmarks for measuring streaming speed and conversion efficiency, along with runnable templates for different data types. LitData enables infinite cloud data processing by utilizing the Lightning.ai platform to scale data processing with optimized machines.

Cursor Lens is an open-source tool that acts as a proxy between Cursor and various AI providers, logging interactions and providing detailed analytics to help developers optimize their use of AI in their coding workflow. It supports multiple AI providers, captures and logs all requests, provides visual analytics on AI usage, allows users to set up and switch between different AI configurations, offers real-time monitoring of AI interactions, tracks token usage, estimates costs based on token usage and model pricing. Built with Next.js, React, PostgreSQL, Prisma ORM, Vercel AI SDK, Tailwind CSS, and shadcn/ui components.

Embedded inference of Deep Learning models is quite challenging due to high compute requirements. TI’s Edge AI software product helps optimize and accelerate inference on TI’s embedded devices. It supports heterogeneous execution of DNNs across cortex-A based MPUs, TI’s latest generation C7x DSP, and DNN accelerator (MMA). The solution simplifies the product life cycle of DNN development and deployment by providing a rich set of tools and optimized libraries.

DuoAttention is a framework designed to optimize long-context large language models (LLMs) by reducing memory and latency during inference without compromising their long-context abilities. It introduces a concept of Retrieval Heads and Streaming Heads to efficiently manage attention across tokens. By applying a full Key and Value (KV) cache to retrieval heads and a lightweight, constant-length KV cache to streaming heads, DuoAttention achieves significant reductions in memory usage and decoding time for LLMs. The framework uses an optimization-based algorithm with synthetic data to accurately identify retrieval heads, enabling efficient inference with minimal accuracy loss compared to full attention. DuoAttention also supports quantization techniques for further memory optimization, allowing for decoding of up to 3.3 million tokens on a single GPU.

llm-analysis is a tool designed for Latency and Memory Analysis of Transformer Models for Training and Inference. It automates the calculation of training or inference latency and memory usage for Large Language Models (LLMs) or Transformers based on specified model, GPU, data type, and parallelism configurations. The tool helps users to experiment with different setups theoretically, understand system performance, and optimize training/inference scenarios. It supports various parallelism schemes, communication methods, activation recomputation options, data types, and fine-tuning strategies. Users can integrate llm-analysis in their code using the `LLMAnalysis` class or use the provided entry point functions for command line interface. The tool provides lower-bound estimations of memory usage and latency, and aims to assist in achieving feasible and optimal setups for training or inference.

PowerInfer is a high-speed Large Language Model (LLM) inference engine designed for local deployment on consumer-grade hardware, leveraging activation locality to optimize efficiency. It features a locality-centric design, hybrid CPU/GPU utilization, easy integration with popular ReLU-sparse models, and support for various platforms. PowerInfer achieves high speed with lower resource demands and is flexible for easy deployment and compatibility with existing models like Falcon-40B, Llama2 family, ProSparse Llama2 family, and Bamboo-7B.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

PromptAgent is a repository for a novel automatic prompt optimization method that crafts expert-level prompts using language models. It provides a principled framework for prompt optimization by unifying prompt sampling and rewarding using MCTS algorithm. The tool supports different models like openai, palm, and huggingface models. Users can run PromptAgent to optimize prompts for specific tasks by strategically sampling model errors, generating error feedbacks, simulating future rewards, and searching for high-reward paths leading to expert prompts.

LabelLLM is an open-source data annotation platform designed to optimize the data annotation process for LLM development. It offers flexible configuration, multimodal data support, comprehensive task management, and AI-assisted annotation. Users can access a suite of annotation tools, enjoy a user-friendly experience, and enhance efficiency. The platform allows real-time monitoring of annotation progress and quality control, ensuring data integrity and timeliness.

ClearML Fractional GPU is a tool designed to optimize GPU resource utilization by allowing multiple containers to run on the same GPU with driver-level memory limitation and compute time-slicing. It supports CUDA 11.x & CUDA 12.x, preventing greedy processes from grabbing the entire GPU memory. The tool offers options like Dynamic GPU Slicing, Container-based Memory Limits, and Kubernetes-based Static MIG Slicing to enhance hardware utilization and workload performance for AI development.

Writing Tools is an Apple Intelligence-inspired application for Windows, Linux, and macOS that supercharges your writing with an AI LLM. It allows users to instantly proofread, optimize text, and summarize content from webpages, YouTube videos, documents, etc. The tool is privacy-focused, open-source, and supports multiple languages. It offers powerful features like grammar correction, content summarization, and LLM chat mode, making it a versatile writing assistant for various tasks.

llmaz is an easy, advanced inference platform for large language models on Kubernetes. It aims to provide a production-ready solution that integrates with state-of-the-art inference backends. The platform supports efficient model distribution, accelerator fungibility, SOTA inference, various model providers, multi-host support, and scaling efficiency. Users can quickly deploy LLM services with minimal configurations and benefit from a wide range of advanced inference backends. llmaz is designed to optimize cost and performance while supporting cutting-edge researches like Speculative Decoding or Splitwise on Kubernetes.

Dockershrink is an AI-powered Commandline Tool designed to help reduce the size of Docker images. It combines traditional Rule-based analysis with Generative AI techniques to optimize Image configurations. The tool supports NodeJS applications and aims to save costs on storage, data transfer, and build times while increasing developer productivity. By automatically applying advanced optimization techniques, Dockershrink simplifies the process for engineers and organizations, resulting in significant savings and efficiency improvements.

cake is a pure Rust implementation of the llama3 LLM distributed inference based on Candle. The project aims to enable running large models on consumer hardware clusters of iOS, macOS, Linux, and Windows devices by sharding transformer blocks. It allows running inferences on models that wouldn't fit in a single device's GPU memory by batching contiguous transformer blocks on the same worker to minimize latency. The tool provides a way to optimize memory and disk space by splitting the model into smaller bundles for workers, ensuring they only have the necessary data. cake supports various OS, architectures, and accelerations, with different statuses for each configuration.

AdalFlow is a library designed to help developers build and optimize Large Language Model (LLM) task pipelines. It follows a design pattern similar to PyTorch, offering a light, modular, and robust codebase. Named in honor of Ada Lovelace, AdalFlow aims to inspire more women to enter the AI field. The library is tailored for various GenAI applications like chatbots, translation, summarization, code generation, and autonomous agents, as well as classical NLP tasks such as text classification and named entity recognition. AdalFlow emphasizes modularity, robustness, and readability to support users in customizing and iterating code for their specific use cases.

Data Prep Kit is a community project aimed at democratizing and speeding up unstructured data preparation for LLM app developers. It provides high-level APIs and modules for transforming data (code, language, speech, visual) to optimize LLM performance across different use cases. The toolkit supports Python, Ray, Spark, and Kubeflow Pipelines runtimes, offering scalability from laptop to datacenter-scale processing. Developers can contribute new custom modules and leverage the data processing library for building data pipelines. Automation features include workflow automation with Kubeflow Pipelines for transform execution.

IntelliQ is an open-source project aimed at providing a multi-turn question-answering system based on a large language model (LLM). The system combines advanced intent recognition and slot filling technology to enhance the depth of understanding and accuracy of responses in conversation systems. It offers a flexible and efficient solution for developers to build and optimize various conversational applications. The system features multi-turn dialogue management, intent recognition, slot filling, interface slot technology for real-time data retrieval and processing, adaptive learning for improving response accuracy and speed, and easy integration with detailed API documentation supporting multiple programming languages and platforms.

Log10 is a one-line Python integration to manage your LLM data. It helps you log both closed and open-source LLM calls, compare and identify the best models and prompts, store feedback for fine-tuning, collect performance metrics such as latency and usage, and perform analytics and monitor compliance for LLM powered applications. Log10 offers various integration methods, including a python LLM library wrapper, the Log10 LLM abstraction, and callbacks, to facilitate its use in both existing production environments and new projects. Pick the one that works best for you. Log10 also provides a copilot that can help you with suggestions on how to optimize your prompt, and a feedback feature that allows you to add feedback to your completions. Additionally, Log10 provides prompt provenance, session tracking and call stack functionality to help debug prompt chains. With Log10, you can use your data and feedback from users to fine-tune custom models with RLHF, and build and deploy more reliable, accurate and efficient self-hosted models. Log10 also supports collaboration, allowing you to create flexible groups to share and collaborate over all of the above features.

The CryptoToken-Sender-Airdrop-Staking-Liquidity repository provides an ultimate tool for efficient and automated token distribution across blockchain wallets. It is designed for projects, DAOs, and blockchain-based organizations that need to distribute tokens to thousands of wallet addresses with ease. The platform offers advanced integrations with DeFi protocols for staking, liquidity farming, and automated payments. Users can send tokens in bulk, distribute tokens to multiple wallets instantly, optimize gas fees, integrate with DeFi protocols for liquidity provision and staking, set up recurring payments, automate liquidity farming strategies, support multi-chain operations, monitor transactions in real-time, and work with various token standards. The repository includes features for connecting to blockchains, importing and managing wallets, customizing mailing parameters, monitoring transaction status, logging transactions, and providing a user-friendly interface for configuration and operation.

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