Best AI tools for< Optimize Customer Journeys >

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Entropik is a leading human insights company that specializes in enabling real-time measurement and optimization of customer experience (CX), user experience (UX), and market/consumer research experience (MRX). The platform offers AI-powered solutions for consumer and user research, providing insights into human emotions, behavior, and preferences through various tools and capabilities.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Factors.AI is a B2B account intelligence, analytics, and attribution tool designed to help businesses grow their pipeline by identifying and engaging with high-intent accounts. The platform offers features such as revenue attribution, customer journey tracking, unified reporting, and integrations with sales and marketing tools. Factors.AI provides AI-led insights to refine marketing strategies, optimize sales performance, and maximize ROI. With a focus on intent-driven outreach and account identification, Factors.AI empowers users to make data-driven decisions and drive revenue growth.

Teraflow.ai is an AI-enablement company that specializes in helping businesses adopt and scale their artificial intelligence models. They offer services in data engineering, ML engineering, AI/UX, and cloud architecture. Teraflow.ai assists clients in fixing data issues, boosting ML model performance, and integrating AI into legacy customer journeys. Their team of experts deploys solutions quickly and efficiently, using modern practices and hyper scaler technology. The company focuses on making AI work by providing fixed pricing solutions, building team capabilities, and utilizing agile-scrum structures for innovation. Teraflow.ai also offers certifications in GCP and AWS, and partners with leading tech companies like HashiCorp, AWS, and Microsoft Azure.

Nektar is an AI-driven GTM automation platform that offers comprehensive control over customer data synchronization, including contacts, opportunity contact roles, GTM activities, and activity insights. It helps in matching sales processes and security needs efficiently. Trusted by high-performing global revenue teams, Nektar enables users to build more pipeline, win deals faster, and renew and expand customers. The platform leverages AI to transform buyer data at scale, providing visibility into buying groups, meeting quality, and contact roles. Nektar is designed to enhance customer success journeys, drive better renewal outcomes, and improve pipeline inspection using high-quality engagement data.

Braze is a customer engagement platform that offers behavior-based automation, predictive tools, A/B testing, journey orchestration, cross-channel messaging, experimentation, and analytics. It helps businesses unify, activate, and distribute data without complicated processes, enabling them to create personalized experiences for customers. With Sage AI by Braze, users can leverage AI for growth, personalized content creation, and journey orchestration. Braze empowers brands to modernize their marketing approach, drive revenue, and improve customer engagement through real-time execution and scalable solutions.

Blozum is an advanced AI chat assistant application designed to enhance website conversions. It offers digital sales assistants that act as 24/7 sales force, engaging with platform visitors, providing instant answers, and guiding customers through purchase journeys. The application leverages AI to optimize interactions, personalize user experiences, and streamline the sales process. Blozum is suitable for various industries such as Ecommerce, Real Estate, Retail, Web3, Insurance, Banking, Edtech, Healthcare, and more.

Emoti is an intelligent platform that helps businesses improve their conversion rate performance, gain real analytics insights, increase lead generation, and accelerate conversions. It simplifies the process of identifying areas of improvement in digital performance by providing relevant data, fast insights, and actionable guidance. Emoti creates digital personas to help businesses understand their customers better and optimize user journeys. Powered by AI, Emoti offers actionable recommendations for improving digital business, with human experts available for assistance.

Caper is an AI-powered smart shopping cart technology that revolutionizes the in-store shopping experience by providing seamless and personalized shopping journeys. It offers features such as incremental consumer spend, personalized advertising, loyalty program integration, and gamification. Caper carts are equipped with a digital screen that engages customers, syncs shopping lists, and offers interactive experiences. The application aims to increase basket sizes, optimize store operations, and enhance customer satisfaction through innovative technology and AI integration.

Mailmodo is an interactive email marketing platform that allows users to create, send, and automate interactive AMP emails without any development intervention. With features like Smart Segmentation, Managed Deliverability, and Automated Email Journeys, Mailmodo helps businesses boost their email conversions and engagement rates. The platform offers drag & drop editor, email API services, and 40+ integrations with favorite platforms. Mailmodo's AI tool optimizes subject lines, pre-headers, and email copy, making email creation efficient and effective. The platform ensures outstanding deliverability, personalized support, and security compliance, making it a comprehensive solution for email marketing needs.

Algolia is an AI search tool that provides users with the results they need to see, category and collection pages built by AI, recommendations throughout the user journey, data-enhanced customer experiences through the Merchandising Studio, and insights in one dashboard with Analytics. It offers pre-built UI components for custom journeys and integrates with platforms like Adobe Commerce, BigCommerce, Commercetools, Salesforce CC, and Shopify. Algolia is trusted by various industries such as retail, e-commerce, B2B e-commerce, marketplaces, and media. It is known for its ease of use, speed, scalability, and ability to handle a high volume of queries.

ViSenze Solutions is an AI-powered platform that offers Smart Search and Product Discovery solutions for e-commerce businesses. Leveraging multimodal AI technology, ViSenze provides personalized search experiences, relevant product recommendations, and seamless shopping journeys to drive conversions and revenue. The platform integrates advanced AI and machine learning to enable natural language, image, and keyword-based searches, as well as personalized recommendations and AI-powered styling assistance. ViSenze also offers tools for customizing search and discovery experiences, automated product tagging, performance analytics, and global support for tailored solutions. With a focus on scalability, performance, and security, ViSenze aims to enhance the online shopping experience for customers and optimize business outcomes for retailers.

SS&C Blue Prism is an intelligent automation platform that offers a comprehensive suite of tools for automating business processes. It leverages AI and machine learning to accelerate automation journeys, make human-like decisions, and extract data accurately from documents. The platform enables human and digital worker collaboration, accelerates straight-through processing, and integrates process automations rapidly. SS&C Blue Prism is designed to help organizations optimize operations, improve productivity, and enhance customer experiences through intelligent automation solutions.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.

Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

A curated list of Generative AI projects, tools, artworks, and models

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.

A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

ConvoForm.com transforms traditional forms into interactive conversational experiences, powered by AI for an enhanced user journey. It offers AI-Powered Form Generation, Real-time Form Editing and Preview, and Customizable Submission Pages. The tech stack includes Next.js for frontend, tRPC for backend, GPT-3.5-Turbo for AI integration, and Socket.io for real-time updates. Local setup requires Node.js, pnpm, Git, PostgreSQL database, Clerk for Authentication, OpenAI key, Redis Database, and Sentry for monitoring. The project is open for contributions and is licensed under the MIT License.

The 'awesome-mobile-robotics' repository is a curated list of important content related to Mobile Robotics and AI. It includes resources such as courses, books, datasets, software and libraries, podcasts, conferences, journals, companies and jobs, laboratories and research groups, and miscellaneous resources. The repository covers a wide range of topics in the field of Mobile Robotics and AI, providing valuable information for enthusiasts, researchers, and professionals in the domain.

Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.

Hailo TAPPAS is a set of full application examples that implement pipeline elements and pre-trained AI tasks. It demonstrates Hailo's system integration scenarios on predefined systems, aiming to accelerate time to market, simplify integration with Hailo's runtime SW stack, and provide a starting point for customers to fine-tune their applications. The tool supports both Hailo-15 and Hailo-8, offering various example applications optimized for different common hosts. TAPPAS includes pipelines for single network, two network, and multi-stream processing, as well as high-resolution processing via tiling. It also provides example use case pipelines like License Plate Recognition and Multi-Person Multi-Camera Tracking. The tool is regularly updated with new features, bug fixes, and platform support.

Project Lakechain is a cloud-native, AI-powered framework for building document processing pipelines on AWS. It provides a composable API with built-in middlewares for common tasks, scalable architecture, cost efficiency, GPU and CPU support, and the ability to create custom transform middlewares. With ready-made examples and emphasis on modularity, Lakechain simplifies the deployment of scalable document pipelines for tasks like metadata extraction, NLP analysis, text summarization, translations, audio transcriptions, computer vision, and more.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

Analyzes and enhances customer's journey across all touchpoints.

Marketing analyst optimizing targeted strategies

Professional analyst for CAC insights and summaries

帮助用户优化提问，并使用中英两种语言，输出所需的搜索引擎关键字和论坛提问

A supportive assistant for optimizing Shopify stores.

I generate optimised prompts for product lifestyle images, trained on 100,000s of customer-generated e-commerce images.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

Employs creative marketing tactics for business growth, with a focus on customer acquisition and data analysis.

Use me to create in-depth Buyer Personas, enhancing your marketing precision and customer engagement strategies.

Build an inbound marketing plan using this GPT. Generate multiple inbound marketing ideas tailored to the customer research process, funnel, and marketing goals.

Ask me questions about charging preferences

OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

I assist with Shopify queries, offering detailed, professional advice.

Friendly Hero Wars expert with emojis, gives precise advice.

I'm Preston, echoing Zeev Wexler's style for LinkedIn

Transforms your resume to be a perfect match for any job.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Expert in Amazon selling, providing precise guidance on various Amazon-related issues.

Aprimora currículos e LinkedIn com toque humanizado e gramática perfeita.