Best AI tools for< Monitor The Quality Of Support Interactions >

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

MagicForm AI is an AI-powered lead generation tool that supercharges the top of the sales funnel by qualifying, converting, and following up with leads. It offers easy installation, training, instruction, deployment, and follow-up features to enhance customer interactions and boost conversion rates. With various pricing plans catering to solopreneurs, small businesses, and companies/agencies, MagicForm AI is a versatile solution for businesses looking to leverage AI technology for improved customer engagement and sales performance.

Databricks is a data and AI company that offers a Data Intelligence Platform to help users succeed with AI by developing generative AI applications, democratizing insights, and driving down costs. The platform maintains data lineage, quality, control, and privacy across the entire AI workflow, enabling users to create, tune, and deploy generative AI models. Databricks caters to industry leaders, providing tools and integrations to speed up success in data and AI. The company offers resources such as support, training, and community engagement to help users succeed in their data and AI journey.

Mobot is an AI-powered platform that offers end-to-end mobile automation solutions. It utilizes AI-driven mechanical robots to automate critical aspects of the mobile ecosystem, enabling faster releases, fewer issues, and significant time and cost savings for engineering, product, and growth teams. Mobot provides managed and self-service mobile testing for engineering and marketing purposes, mobile campaign monitoring, integrations with favorite apps, and supports various use cases. The platform caters to different teams such as engineering, QA, product, marketing, and support, helping them achieve 100% testing coverage and streamline their workflows.

LatenceTech is a tech startup that specializes in network latency monitoring and analysis. The platform offers real-time monitoring, prediction, and in-depth analysis of network latency using AI software. It provides cloud-based network analytics, versatile network applications, and data science-driven network acceleration. LatenceTech focuses on customer satisfaction by providing full customer experience service and expert support. The platform helps businesses optimize network performance, minimize latency issues, and achieve faster network speed and better connectivity.

Macgence is an AI training data services platform that offers high-quality off-the-shelf structured training data for organizations to build effective AI systems at scale. They provide services such as custom data sourcing, data annotation, data validation, content moderation, and localization. Macgence combines global linguistic, cultural, and technological expertise to create high-quality datasets for AI models, enabling faster time-to-market across the entire model value chain. With more than 5 years of experience, they support and scale AI initiatives of leading global innovators by designing custom data collection programs. Macgence specializes in handling AI training data for text, speech, image, and video data, offering cognitive annotation services to unlock the potential of unstructured textual data.

FeedLens is an AI-powered app review management tool designed for customer-first teams. It leverages cutting-edge AI models to extract insights from app reviews, provide contextually relevant replies, and offer actionable feedback. With FeedLens, users can engage effortlessly with reviews, chat with a custom-trained chatbot, stay informed about competitors, and integrate with ticketing tools for efficient workflow management.

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BenchLLM is an AI tool designed for AI engineers to evaluate LLM-powered apps by running and evaluating models with a powerful CLI. It allows users to build test suites, choose evaluation strategies, and generate quality reports. The tool supports OpenAI, Langchain, and other APIs out of the box, offering automation, visualization of reports, and monitoring of model performance.

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Athina AI is a comprehensive platform designed to monitor, debug, analyze, and improve the performance of Large Language Models (LLMs) in production environments. It provides a suite of tools and features that enable users to detect and fix hallucinations, evaluate output quality, analyze usage patterns, and optimize prompt management. Athina AI supports integration with various LLMs and offers a range of evaluation metrics, including context relevancy, harmfulness, summarization accuracy, and custom evaluations. It also provides a self-hosted solution for complete privacy and control, a GraphQL API for programmatic access to logs and evaluations, and support for multiple users and teams. Athina AI's mission is to empower organizations to harness the full potential of LLMs by ensuring their reliability, accuracy, and alignment with business objectives.

TextUnited is an AI Translation Platform that offers expert translations through an AI-powered platform and world-class customer service. It provides solutions for website translation, eLearning & education, software localization, unlocking new markets, multilingual customer experience, and organization & productivity of translation. The platform uses AI technology to deliver custom translations at scale and a fraction of the cost, while also offering human translation services by expert linguists. TextUnited stands out for its simplicity, power of AI, customer service, content automation, and continuously enhanced automatic translation.

DepsHub is an AI-powered tool designed to simplify dependency management for software development teams. It offers automatic dependency updates, license checks, and security vulnerability scanning to ensure teams stay secure and up-to-date. With features like noise-free dependency management, cross-repository overview, license compliance, and security alerts, DepsHub streamlines the process of managing dependencies for teams of any size. The AI-powered engine analyzes library changelogs, release notes, and codebases to automatically update dependencies, including handling breaking changes. DepsHub supports a wide range of languages and frameworks, making it easy for teams to integrate and get started in minutes. By saving time and effort on dependency management, DepsHub allows developers to focus on writing code that matters, while keeping it secure and up to date.

Aiternus is an AI Computer Vision and Data Analysis System that is revolutionizing industries with cutting-edge technology. It offers advanced solutions for various sectors such as manufacturing, construction, logistics, healthcare, retail, sports tech, electronics, and office spaces. Aiternus leverages AI to streamline processes, boost productivity, enhance safety and quality standards, and develop tailor-made solutions for clients' unique needs. The application provides features like work process monitoring, route optimization, AI chatbot support, demand predictions, quality control, performance analysis, and automation of tasks in office spaces.

PlugMyProduct is an AI tool designed to help businesses generate leads on Reddit by participating in relevant conversations automatically. The tool allows users to describe their product, add keywords, and receive AI-generated replies to posts related to those keywords. With features like automated comment marketing and lead generation while you sleep, PlugMyProduct aims to streamline the process of finding high-quality leads and saving time for businesses. The tool offers different pricing plans to cater to various needs and includes 24/7 support and a money-back guarantee.

Covera Health is a clinical intelligence platform that supports the end-to-end delivery of clinical-grade, AI-powered quality insights for providers and insurers. The platform is seamlessly integrated across the healthcare ecosystem to elevate everything from diagnosis and care coordination to prior authorization and claims administration. Covera Health is certified by AHRQ as a Patient Safety Organization to safeguard access to provider and patient data.

Inductor is a developer tool for evaluating, ensuring, and improving the quality of your LLM applications – both during development and in production. It provides a fantastic workflow for continuous testing and evaluation as you develop, so that you always know your LLM app’s quality. Systematically improve quality and cost-effectiveness by actionably understanding your LLM app’s behavior and quickly testing different app variants. Rigorously assess your LLM app’s behavior before you deploy, in order to ensure quality and cost-effectiveness when you’re live. Easily monitor your live traffic: detect and resolve issues, analyze usage in order to improve, and seamlessly feed back into your development process. Inductor makes it easy for engineering and other roles to collaborate: get critical human feedback from non-engineering stakeholders (e.g., PM, UX, or subject matter experts) to ensure that your LLM app is user-ready.

Instructor is a popular Python library for managing structured outputs from large language models (LLMs). It offers a user-friendly API for validation, retries, and streaming responses. With support for various LLM providers and multiple languages, Instructor simplifies working with LLM outputs. The library includes features like response models, retry management, validation, streaming support, and flexible backends. It also provides hooks for logging and monitoring LLM interactions, and supports integration with Anthropic, Cohere, Gemini, Litellm, and Google AI models. Instructor facilitates tasks such as extracting user data from natural language, creating fine-tuned models, managing uploaded files, and monitoring usage of OpenAI models.

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

Taiyi (太一) is a bilingual large language model fine-tuned for diverse biomedical tasks. It aims to facilitate communication between healthcare professionals and patients, provide medical information, and assist in diagnosis, biomedical knowledge discovery, drug development, and personalized healthcare solutions. The model is based on the Qwen-7B-base model and has been fine-tuned using rich bilingual instruction data. It covers tasks such as question answering, biomedical dialogue, medical report generation, biomedical information extraction, machine translation, title generation, text classification, and text semantic similarity. The project also provides standardized data formats, model training details, model inference guidelines, and overall performance metrics across various BioNLP tasks.

BambooAI is a lightweight library utilizing Large Language Models (LLMs) to provide natural language interaction capabilities, much like a research and data analysis assistant enabling conversation with your data. You can either provide your own data sets, or allow the library to locate and fetch data for you. It supports Internet searches and external API interactions.

A curated list of Generative AI projects, tools, artworks, and models

avante.nvim is a Neovim plugin that emulates the behavior of the Cursor AI IDE, providing AI-driven code suggestions and enabling users to apply recommendations to their source files effortlessly. It offers AI-powered code assistance and one-click application of suggested changes, streamlining the editing process and saving time. The plugin is still in early development, with functionalities like setting API keys, querying AI about code, reviewing suggestions, and applying changes. Key bindings are available for various actions, and the roadmap includes enhancing AI interactions, stability improvements, and introducing new features for coding tasks.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

RLAMA is a powerful AI-driven question-answering tool that seamlessly integrates with local Ollama models. It enables users to create, manage, and interact with Retrieval-Augmented Generation (RAG) systems tailored to their documentation needs. RLAMA follows a clean architecture pattern with clear separation of concerns, focusing on lightweight and portable RAG capabilities with minimal dependencies. The tool processes documents, generates embeddings, stores RAG systems locally, and provides contextually-informed responses to user queries. Supported document formats include text, code, and various document types, with troubleshooting steps available for common issues like Ollama accessibility, text extraction problems, and relevance of answers.

LangWatch is a monitoring and analytics platform designed to track, visualize, and analyze interactions with Large Language Models (LLMs). It offers real-time telemetry to optimize LLM cost and latency, a user-friendly interface for deep insights into LLM behavior, user analytics for engagement metrics, detailed debugging capabilities, and guardrails to monitor LLM outputs for issues like PII leaks and toxic language. The platform supports OpenAI and LangChain integrations, simplifying the process of tracing LLM calls and generating API keys for usage. LangWatch also provides documentation for easy integration and self-hosting options for interested users.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

AITreasureBox is a comprehensive collection of AI tools and resources designed to simplify and accelerate the development of AI projects. It provides a wide range of pre-trained models, datasets, and utilities that can be easily integrated into various AI applications. With AITreasureBox, developers can quickly prototype, test, and deploy AI solutions without having to build everything from scratch. Whether you are working on computer vision, natural language processing, or reinforcement learning projects, AITreasureBox has something to offer for everyone. The repository is regularly updated with new tools and resources to keep up with the latest advancements in the field of artificial intelligence.

I will create a quality data set for a personality AI, just dive into each module by saying the name of it and do so for all the modules. If you find it useful, share it to your friends

I embody the spirit of the seas, ask me anything about the physical and biological properties and phenomena of the seas

I am Captain Nemo, ready to discuss the mysteries of the deep.

Comprehensive AI for global air quality solutions.

Stay informed on AGI - with the latest, most relevant news.

PowerShell-savvy Windows Server assistant.

I help you analyze your ad campaigns

Technical assistant specializing in Docker and Docker Compose. Lets Debug !

Global Conflict Analyst that will provide a 'wartime update' on the worst global conflict atm.

Chat with an expert on the CheerLights IoT project. Learn how to use its API and write code to connect your project.

Enhancing the sensing of Human Motion for Lifespan health Development

Analyzes GSC data and highlights the impact of search updates.

I simulate the governance of a unique company focused on AI for good

Personalized wearable technology advisor - designed to pick the right wearable, at the right time

Explore the 14,000 ranking factors, signals, and features revealed in the latest leaked Google Search docs. Updated May 2024.

AI Consultant on the EU AI Act and AI Regulation

This GPT answers all the questions related to Google Search Console

Assists in the caregiving process for seniors.

Caters to the Health and Nutrition Needs of the Baby Boomer Generation.This includes Support for Managing Age-Related Dietary Needs, Promoting Heart and Joint Health, and Enhancing Cognitive Function.

The assistant launched by ChainBot.io can help you analyze EVM transactions, providing blockchain and crypto info.