Best AI tools for< Monitor The Quality Of Support Interactions >

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Databricks is a data and AI company that offers a Data Intelligence Platform to help users succeed with AI by developing generative AI applications, democratizing insights, and driving down costs. The platform maintains data lineage, quality, control, and privacy across the entire AI workflow, enabling users to create, tune, and deploy generative AI models. Databricks caters to industry leaders, providing tools and integrations to speed up success in data and AI. The company offers resources such as support, training, and community engagement to help users succeed in their data and AI journey.

LatenceTech is a tech startup that specializes in network latency monitoring and analysis. The platform offers real-time monitoring, prediction, and in-depth analysis of network latency using AI software. It provides cloud-based network analytics, versatile network applications, and data science-driven network acceleration. LatenceTech focuses on customer satisfaction by providing full customer experience service and expert support. The platform helps businesses optimize network performance, minimize latency issues, and achieve faster network speed and better connectivity.

Macgence is an AI training data services platform that offers high-quality off-the-shelf structured training data for organizations to build effective AI systems at scale. They provide services such as custom data sourcing, data annotation, data validation, content moderation, and localization. Macgence combines global linguistic, cultural, and technological expertise to create high-quality datasets for AI models, enabling faster time-to-market across the entire model value chain. With more than 5 years of experience, they support and scale AI initiatives of leading global innovators by designing custom data collection programs. Macgence specializes in handling AI training data for text, speech, image, and video data, offering cognitive annotation services to unlock the potential of unstructured textual data.

The website is a platform that seems to be encountering an error related to client-side exceptions. The error message indicates that there is an issue with the application, prompting users to check the browser console for more details. It appears to be a technical problem that needs troubleshooting to resolve.

DTiQ is a leading provider of loss prevention and intelligent video solutions for businesses in the United States and globally. Their video surveillance and loss prevention solutions help businesses manage key aspects from any device, resulting in increased profits. DTiQ offers SmartAudit™, SmartAnalysis, and SmartAssurance products to enhance operational quality, save time, and provide innovative loss prevention solutions. Trusted by hundreds of brands, DTiQ prioritizes security, integrity, and support to help businesses run smarter and more efficiently.

BenchLLM is an AI tool designed for AI engineers to evaluate LLM-powered apps by running and evaluating models with a powerful CLI. It allows users to build test suites, choose evaluation strategies, and generate quality reports. The tool supports OpenAI, Langchain, and other APIs out of the box, offering automation, visualization of reports, and monitoring of model performance.

Athina AI is a comprehensive platform designed to monitor, debug, analyze, and improve the performance of Large Language Models (LLMs) in production environments. It provides a suite of tools and features that enable users to detect and fix hallucinations, evaluate output quality, analyze usage patterns, and optimize prompt management. Athina AI supports integration with various LLMs and offers a range of evaluation metrics, including context relevancy, harmfulness, summarization accuracy, and custom evaluations. It also provides a self-hosted solution for complete privacy and control, a GraphQL API for programmatic access to logs and evaluations, and support for multiple users and teams. Athina AI's mission is to empower organizations to harness the full potential of LLMs by ensuring their reliability, accuracy, and alignment with business objectives.

TextUnited is an AI Translation Platform that offers expert translations through an AI-powered platform and world-class customer service. It provides solutions for website translation, eLearning & education, software localization, unlocking new markets, multilingual customer experience, and organization & productivity of translation. The platform uses AI technology to deliver custom translations at scale and a fraction of the cost, while also offering human translation services by expert linguists. TextUnited stands out for its simplicity, power of AI, customer service, content automation, and continuously enhanced automatic translation.

Aiternus is an AI Computer Vision and Data Analysis System that is revolutionizing industries with cutting-edge technology. It offers advanced solutions for various sectors such as manufacturing, construction, logistics, healthcare, retail, sports tech, electronics, and office spaces. Aiternus leverages AI to streamline processes, boost productivity, enhance safety and quality standards, and develop tailor-made solutions for clients' unique needs. The application provides features like work process monitoring, route optimization, AI chatbot support, demand predictions, quality control, performance analysis, and automation of tasks in office spaces.

PlugMyProduct is an AI tool designed to help businesses generate leads on Reddit by participating in relevant conversations automatically. The tool allows users to describe their product, add keywords, and receive AI-generated replies to posts related to those keywords. With features like automated comment marketing and lead generation while you sleep, PlugMyProduct aims to streamline the process of finding high-quality leads and saving time for businesses. The tool offers different pricing plans to cater to various needs and includes 24/7 support and a money-back guarantee.

Covera Health is a clinical intelligence platform that supports the end-to-end delivery of clinical-grade, AI-powered quality insights for providers and insurers. The platform is seamlessly integrated across the healthcare ecosystem to elevate everything from diagnosis and care coordination to prior authorization and claims administration. Covera Health is certified by AHRQ as a Patient Safety Organization to safeguard access to provider and patient data.

Heartspace is an AI-powered platform that offers an autonomous AI researcher and writer named NirvanaAI. The platform aims to revolutionize the media industry by providing pre-made article summaries, news monitoring, and content creation services. NirvanaAI is designed to assist journalists and news organizations in automating news summaries, researching topics, and writing high-quality articles in a human-like tone. Heartspace ensures user privacy, ethical communication, and supports multiple languages. The platform is subscription-based, ad-free, GDPR compliant, and prioritizes responsible journalism.

Inductor is a developer tool for evaluating, ensuring, and improving the quality of your LLM applications – both during development and in production. It provides a fantastic workflow for continuous testing and evaluation as you develop, so that you always know your LLM app’s quality. Systematically improve quality and cost-effectiveness by actionably understanding your LLM app’s behavior and quickly testing different app variants. Rigorously assess your LLM app’s behavior before you deploy, in order to ensure quality and cost-effectiveness when you’re live. Easily monitor your live traffic: detect and resolve issues, analyze usage in order to improve, and seamlessly feed back into your development process. Inductor makes it easy for engineering and other roles to collaborate: get critical human feedback from non-engineering stakeholders (e.g., PM, UX, or subject matter experts) to ensure that your LLM app is user-ready.

Dashword is an SEO content optimization software designed to help users create high-quality content that is optimized for search engines. It offers features such as content brief creation, SEO optimization, content monitoring, and keyword tracking. With Dashword, users can streamline their content creation process, improve their search engine rankings, and ensure the quality and relevance of their content. Trusted by many users, Dashword is a valuable tool for content creators, marketers, and website owners looking to enhance their online presence.

SortBird is an AI-driven application designed to provide deep insights for Twitter creators. It offers a comprehensive Followers Database to help users understand their Twitter audience better. By analyzing user data, SortBird aims to deliver valuable insights and statistics, enabling users to make informed decisions to enhance their Twitter presence and engagement. The application focuses on human-centric analytics, emphasizing the importance of quality relationships over mere numbers. SortBird is user-friendly, with a simple process of linking the Twitter account and receiving detailed reports. It also offers different subscription plans to cater to varying user needs.

Innodata Inc. is a global data engineering company that delivers AI-enabled software platforms and managed services for AI data collection/annotation, AI digital transformation, and industry-specific business processes. They provide a full-suite of services and products to power data-centric AI initiatives using artificial intelligence and human expertise. With a 30+ year legacy, they offer the highest quality data and outstanding service to their customers.

Lightup is a cloud data quality monitoring tool with AI-powered anomaly detection, incident alerts, and data remediation capabilities for modern enterprise data stacks. It specializes in helping large organizations implement successful and sustainable data quality programs quickly and easily. Lightup's pushdown architecture allows for monitoring data content at massive scale without moving or copying data, providing extreme scalability and optimal automation. The tool empowers business users with democratized data quality checks and enables automatic fixing of bad data at enterprise scale.

Instructor is a popular Python library for managing structured outputs from large language models (LLMs). It offers a user-friendly API for validation, retries, and streaming responses. With support for various LLM providers and multiple languages, Instructor simplifies working with LLM outputs. The library includes features like response models, retry management, validation, streaming support, and flexible backends. It also provides hooks for logging and monitoring LLM interactions, and supports integration with Anthropic, Cohere, Gemini, Litellm, and Google AI models. Instructor facilitates tasks such as extracting user data from natural language, creating fine-tuned models, managing uploaded files, and monitoring usage of OpenAI models.

Taiyi (太一) is a bilingual large language model fine-tuned for diverse biomedical tasks. It aims to facilitate communication between healthcare professionals and patients, provide medical information, and assist in diagnosis, biomedical knowledge discovery, drug development, and personalized healthcare solutions. The model is based on the Qwen-7B-base model and has been fine-tuned using rich bilingual instruction data. It covers tasks such as question answering, biomedical dialogue, medical report generation, biomedical information extraction, machine translation, title generation, text classification, and text semantic similarity. The project also provides standardized data formats, model training details, model inference guidelines, and overall performance metrics across various BioNLP tasks.

BambooAI is a lightweight library utilizing Large Language Models (LLMs) to provide natural language interaction capabilities, much like a research and data analysis assistant enabling conversation with your data. You can either provide your own data sets, or allow the library to locate and fetch data for you. It supports Internet searches and external API interactions.

A curated list of Generative AI projects, tools, artworks, and models

LangWatch is a monitoring and analytics platform designed to track, visualize, and analyze interactions with Large Language Models (LLMs). It offers real-time telemetry to optimize LLM cost and latency, a user-friendly interface for deep insights into LLM behavior, user analytics for engagement metrics, detailed debugging capabilities, and guardrails to monitor LLM outputs for issues like PII leaks and toxic language. The platform supports OpenAI and LangChain integrations, simplifying the process of tracing LLM calls and generating API keys for usage. LangWatch also provides documentation for easy integration and self-hosting options for interested users.

avante.nvim is a Neovim plugin that emulates the behavior of the Cursor AI IDE, providing AI-driven code suggestions and enabling users to apply recommendations to their source files effortlessly. It offers AI-powered code assistance and one-click application of suggested changes, streamlining the editing process and saving time. The plugin is still in early development, with functionalities like setting API keys, querying AI about code, reviewing suggestions, and applying changes. Key bindings are available for various actions, and the roadmap includes enhancing AI interactions, stability improvements, and introducing new features for coding tasks.

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

AgentNeo is an advanced, open-source Agentic AI Application Observability, Monitoring, and Evaluation Framework designed to provide deep insights into AI agents, Large Language Model (LLM) calls, and tool interactions. It offers robust logging, visualization, and evaluation capabilities to help debug and optimize AI applications with ease. With features like tracing LLM calls, monitoring agents and tools, tracking interactions, detailed metrics collection, flexible data storage, simple instrumentation, interactive dashboard, project management, execution graph visualization, and evaluation tools, AgentNeo empowers users to build efficient, cost-effective, and high-quality AI-driven solutions.

AgentNeo is a Python package that provides functionalities for project, trace, dataset, experiment management. It allows users to authenticate, create projects, trace agents and LangGraph graphs, manage datasets, and run experiments with metrics. The tool aims to streamline AI project management and analysis by offering a comprehensive set of features.

AiTreasureBox is a versatile AI tool that provides a collection of pre-trained models and algorithms for various machine learning tasks. It simplifies the process of implementing AI solutions by offering ready-to-use components that can be easily integrated into projects. With AiTreasureBox, users can quickly prototype and deploy AI applications without the need for extensive knowledge in machine learning or deep learning. The tool covers a wide range of tasks such as image classification, text generation, sentiment analysis, object detection, and more. It is designed to be user-friendly and accessible to both beginners and experienced developers, making AI development more efficient and accessible to a wider audience.

LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.

KaibanJS is a JavaScript-native framework for building multi-agent AI systems. It enables users to create specialized AI agents with distinct roles and goals, manage tasks, and coordinate teams efficiently. The framework supports role-based agent design, tool integration, multiple LLMs support, robust state management, observability and monitoring features, and a real-time agentic Kanban board for visualizing AI workflows. KaibanJS aims to empower JavaScript developers with a user-friendly AI framework tailored for the JavaScript ecosystem, bridging the gap in the AI race for non-Python developers.

I will create a quality data set for a personality AI, just dive into each module by saying the name of it and do so for all the modules. If you find it useful, share it to your friends

I embody the spirit of the seas, ask me anything about the physical and biological properties and phenomena of the seas

I am Captain Nemo, ready to discuss the mysteries of the deep.

Comprehensive AI for global air quality solutions.

Stay informed on AGI - with the latest, most relevant news.

PowerShell-savvy Windows Server assistant.

I help you analyze your ad campaigns

Technical assistant specializing in Docker and Docker Compose. Lets Debug !

Global Conflict Analyst that will provide a 'wartime update' on the worst global conflict atm.

Chat with an expert on the CheerLights IoT project. Learn how to use its API and write code to connect your project.

Enhancing the sensing of Human Motion for Lifespan health Development

Analyzes GSC data and highlights the impact of search updates.

I simulate the governance of a unique company focused on AI for good

Personalized wearable technology advisor - designed to pick the right wearable, at the right time

Explore the 14,000 ranking factors, signals, and features revealed in the latest leaked Google Search docs. Updated May 2024.

AI Consultant on the EU AI Act and AI Regulation

This GPT answers all the questions related to Google Search Console

Assists in the caregiving process for seniors.

Caters to the Health and Nutrition Needs of the Baby Boomer Generation.This includes Support for Managing Age-Related Dietary Needs, Promoting Heart and Joint Health, and Enhancing Cognitive Function.

The assistant launched by ChainBot.io can help you analyze EVM transactions, providing blockchain and crypto info.