Best AI tools for< Monitor Agent Operations >

Fieldproxy is an AI-powered Field Service Management (FSM) software that offers solutions for various industries such as HVAC, Solar Energy, Telecommunications, Electrical & Powergrid Systems, Pest Control Services, FMCG, Banking & Financial Services, Construction, and Facilities Management. The platform provides real-time oversight, automated ticket creation, predictive service scheduling, and asset lifecycle management. Fieldproxy aims to empower on-ground teams, increase productivity, automate workflows, and enhance customer service across different sectors.

Retell AI is a powerful voice agent platform that enables users to build, test, deploy, and monitor AI voice agents at scale. It offers features such as call transfer, appointment booking, IVR navigation, batch calling, and post-call analysis. Retell AI provides advantages like verified phone numbers, branded call ID, custom analysis, and case studies. However, some disadvantages include the need for initial setup by an engineer, ongoing maintenance, and potential concurrent call limitations. The application is suitable for various industries and use cases, with multilingual support and compliance with industry standards.

Flutch is a platform that specializes in custom AI agent development for various tasks. It offers AI agents support with measurable effects, from proof of concept to production. The platform provides integrations with systems and knowledge bases, full analytics, and quality control. Users can manage agents without the need for developers, enabling them to configure prompts, connect knowledge bases, and configure logic through an intuitive web interface. Flutch emphasizes cost control, security, and transparent management of AI agents, ensuring data security and control. The platform also offers a custom agent development service for unique business processes, including business process analysis, AI strategy, integration with systems, team training, and support.

Unbabel is a Language Operations Platform powered by AI that offers seamless multilingual translation services. It empowers businesses to bring in human review when needed, saving costs and improving translation quality. With real-time quality reporting, customization, and control, Unbabel helps businesses meet their global translation needs efficiently and effectively.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

Innkeeper is an AI hotel management platform that offers a comprehensive suite of software and AI tools to optimize revenue, enhance guest services, and streamline hotel operations. It provides features such as AI dynamic pricing, competitor monitoring, automated front desk, website builder, and marketing operations. With a focus on maximizing revenue and guest satisfaction, Innkeeper serves as a one-stop solution for hoteliers to efficiently manage their properties and online presence.

KocharTech is an AI-backed technology solutions provider that offers knowledge management, IoT, and BPM solutions for various industries. The company focuses on accelerating value delivery through innovation and technology for over 15 years. They provide virtual contact center services, help start-ups outsource CX initiatives, make warehouses future-ready, and support revenue growth during market volatility in the telecom sector. KocharTech leverages human intelligence and technology to build digital solutions that empower businesses to stay ahead of the competition. Their offerings include business process management, IoT software solutions, content & cataloging, e-surveillance, and more.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Spot AI is an AI camera system and video surveillance platform that offers AI Security Guard and AI Operations Assistant services. It provides extra protection without the payroll, scales the best operators, and deploys AI agents to standardize operations, coach teams, and execute real-time actions. The platform converts critical moments into context-rich judgments, launches automatic actions, and allows users to analyze, dissect, grade, and relay video content in seconds. Spot AI offers premium cameras, cloud dashboard for incident resolution, and intelligent video recording with on-edge AI processing. It helps enhance safety, efficiency, and productivity across various industries.

Overwatch Data is an AI-powered threat intelligence platform designed to provide fraud and cyber threat intelligence to businesses. The platform utilizes AI agents to monitor over 300k sources, including deep & dark web channels and social media platforms, to deliver real-time threat intelligence. Overwatch helps businesses prevent fraud campaigns, data breaches, and cyberattacks by providing personalized and contextualized intelligence. The platform offers customizable AI agents, tailored intelligence workflows, and context-rich alerts to enable fraud and security teams to respond quickly and confidently to threats.

Ripik.ai is an applied AI company developing computer vision agents—an automated pair of eyes for industries like steel, cement, and chemicals. These AI-driven agents provide 24/7 monitoring with 95%+ accuracy, enabling real-time decision-making while eliminating human error and inefficiencies. Ripik's Computer Vision AI Platform offers solutions for material, process, and equipment monitoring, driving higher throughput, improved energy efficiency, and enhanced quality, delivering direct and measurable gains across industrial operations.

DoubleO AIPURE AI DOUBLE .O. is an AI automation tool designed for non-developers to easily create powerful AI automations. The tool allows users to give simple instructions, connect tools, and let a team of highly-trained DoubleO AI agents automate complex tasks. It offers pre-built and custom workflows for various teams, such as Sales, Marketing, Product, and Operations. The tool integrates with popular tools like Intercom, Slack, Salesforce, and more, ensuring data security and privacy with end-to-end encryption and compliance with data security standards. Users can benefit from features like automating pre-call prep, analyzing customer feedback, creating launch plans, and maintaining roadmaps.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Rox is an AI-powered sales productivity platform designed to supercharge sales teams by automating research, outreach, deal management, and meeting assistance. It transforms enterprise revenue by accelerating growth and enabling teams to re-skill into AI-native operators. Rox offers intelligent workflows, proactive deal monitoring, and full meeting assistance to help users stay proactive and close deals faster. The platform is built for enterprise-grade performance, security, and compliance, integrating seamlessly with existing tools and providing onboarding and support. Rox is a revenue transformation partner for top-performing sales teams.

Elixir is an AI tool designed for observability and testing of AI voice agents. It offers features such as automated testing, call review, monitoring, analytics, tracing, scoring, and reviewing. Elixir helps in simulating realistic test calls, analyzing conversations, identifying mistakes, and debugging issues with audio snippets and call transcripts. It provides detailed traces for complex abstractions, streamlines manual review processes, and allows for simulating thousands of calls for full test coverage. The tool is suitable for monitoring agent performance, detecting anomalies in real-time, and improving conversational systems through human-in-the-loop feedback.

Vocera is an AI voice agent testing tool that allows users to test and monitor voice AI agents efficiently. It enables users to launch voice agents in minutes, ensuring a seamless conversational experience. With features like testing against AI-generated datasets, simulating scenarios, and monitoring AI performance, Vocera helps in evaluating and improving voice agent interactions. The tool provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and failures. Vocera is designed to work for everyone, offering an intuitive dashboard and data-driven decision-making for continuous improvement.

CrewAI is a leading multi-agent platform that enables users to streamline workflows across industries with powerful AI agents. Users can build and deploy automated workflows using any LLM and cloud platform. The platform offers tools for building, deploying, monitoring, and improving AI agents, providing complete visibility and control over automation processes. CrewAI is trusted by industry leaders and used in over 60 countries, offering a comprehensive solution for multi-agent automation.

Cerebium is a serverless AI infrastructure platform that allows teams to build, test, and deploy AI applications quickly and efficiently. With a focus on speed, performance, and cost optimization, Cerebium offers a range of features and tools to simplify the development and deployment of AI projects. The platform ensures high reliability, security, and compliance while providing real-time logging, cost tracking, and observability tools. Cerebium also offers GPU variety and effortless autoscaling to meet the diverse needs of developers and businesses.

AXAR AI is a lightweight framework designed for building production-ready agentic applications using TypeScript. It aims to simplify the process of creating robust, production-grade LLM-powered apps by focusing on familiar coding practices without unnecessary abstractions or steep learning curves. The framework provides structured, typed inputs and outputs, familiar and intuitive patterns like dependency injection and decorators, explicit control over agent behavior, real-time logging and monitoring tools, minimalistic design with little overhead, model agnostic compatibility with various AI models, and streamed outputs for fast and accurate results. AXAR AI is ideal for developers working on real-world AI applications who want a tool that gets out of the way and allows them to focus on shipping reliable software.

OSINT Agent for lawful, detailed online research.

Tracks real-time flights

Your go-to guru for Japan's trademark terrain!

Stay informed on AGI - with the latest, most relevant news.

Seismic and volcanic monitor with in-depth data and visuals.

Frost Protection System is an AI bot optimizing open field farming of fruits, vegetables, and flowers, combining real-time data and AI to boost yield, cut costs, and foster sustainable practices in a user-friendly interface.

Your SRE, DevOps and Observability buddy

A specialist in DataOps and Data Observability, aiding in data management and monitoring.

EUR/ZAR analysis with real-time rate and current news focus

stunspot's advisor for all things Financial Cybersec

Expert in Broad Financial Compliance

Specializes in Anti-Money Laundering/Counter-Financing of Terrorism compliance and analysis.

Advanced DevOps Guru with Linux distro and cloud-native tech expertise.

Facilitates Socratic dialogues to refine your network state.

Expert in Maritime Conservation & Drone Technology.

A bot that provides detailed cybersecurity threat intelligence.

Ensures product quality through systematic process monitoring and evaluation.

Global Conflict Analyst that will provide a 'wartime update' on the worst global conflict atm.