Best AI tools for< Manage Customer Reviews >

ReviewElf is an AI-powered customer review management platform designed to help businesses efficiently handle and respond to customer reviews. The platform offers features such as generating high-quality review responses with a single click, motivating teams with challenges and rewards, assigning reviews to team members, spotting trending complaints, setting targets for teams, and providing a mobile-friendly interface. ReviewElf aims to transform the way businesses manage reviews by leveraging AI technology to enhance brand reputation and customer satisfaction.

TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.

Center AI is a local marketing platform that helps businesses optimize their online visibility, manage customer reviews, and drive foot traffic to physical stores. It offers features such as multiple location management, SEO monitoring, reputation management, review insights, and competitor tracking. Center AI has been proven to increase conversions, visibility, and positive interactions for businesses across various industries.

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.

RatingE is a revolutionary AI-powered review management platform that helps businesses enhance their online presence by automating the process of collecting, managing, and displaying customer reviews. The platform simplifies leveraging customer feedback to attract more clients and improve credibility effortlessly. With features like automated review requests, QR code requests, video testimonials, and effortless automation, RatingE aims to help businesses grow by generating positive reviews in the background. It offers benefits such as dashboard to manage all reviews, Google Business Profile optimization, video testimonials capabilities, social network sharing, and SMS/text message requests.

Famewall is a testimonial collection tool that helps businesses gather and showcase customer testimonials on their websites. It allows users to easily collect testimonials through various methods such as sharing links, importing from social media platforms, and collecting video testimonials. With Famewall, businesses can manage testimonials in one place, personalize collection pages, and display testimonials using widgets and wall of fame pages. The tool aims to build trust, increase conversions, and enhance social proof for businesses of all sizes.

Reply with AI is a free tool that helps businesses write the perfect review reply in seconds. It uses artificial intelligence to generate personalized and professional replies that can help businesses save time and improve their customer service. Reply with AI integrates with Google Seller Ratings, Salesforce, and other popular platforms, making it easy for businesses to manage their online reputation. With Reply with AI, businesses can quickly and easily respond to reviews, build trust with customers, and improve their overall online presence.

Tiqt is an all-in-one AI-powered platform designed to help WooCommerce businesses grow by simplifying workflow, increasing sales, and providing smart solutions for product and order management. With features like a smart sales assistant chatbot, automated customer support, and product optimization tools, Tiqt aims to revolutionize the e-commerce experience. Say goodbye to lost sales and hello to a seamless shopping journey with Tiqt.

Whatmore is an AI-powered video commerce platform that helps e-commerce stores create engaging and shoppable videos to increase conversion rates. With Whatmore, you can easily create short videos in seconds, transform product images into videos, and add music and trending effects to your videos. You can also use Whatmore to import videos from Instagram and TikTok, and add shoppable tags to your videos to make them interactive. Whatmore offers a variety of features to help you create and share your videos, including a drag-and-drop video editor, a library of pre-made video templates, and a built-in video player. Whatmore also provides detailed analytics to help you track the performance of your videos and see how they are impacting your sales.

Trustpilot is a Danish consumer review website that hosts reviews of businesses from consumers. It was founded in 2007 by Peter Mühlmann and Kasper Hulthin. The company is headquartered in Copenhagen, Denmark, and has offices in London, New York City, Berlin, and Sydney. Trustpilot has over 120 million reviews of businesses in over 100 countries. The website allows consumers to read reviews of businesses, write their own reviews, and compare businesses side-by-side. Trustpilot also offers a business subscription service that provides businesses with tools to manage their online reputation.

Social Places is a leading franchise marketing agency that provides a suite of tools to help businesses with multiple locations manage their online presence. The platform includes tools for managing listings, reputation, social media, ads, and bookings. Social Places also offers a conversational AI chatbot and a custom feedback form builder.

Puurl is an AI-native review platform designed specifically for hotels. It helps hoteliers to unify all their hotel reviews in one place, analyze sentiment to identify strengths and weaknesses, automate responses to comments across different review platforms, and generate customized reports and analytics based on the user's role within the hotel.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Broadly is an AI-powered software designed to enhance customer experience and online reputation for local businesses. It acts as a virtual employee, helping businesses attract, convert, and engage more customers by streamlining operations, securing new business, delivering 5-star customer experiences, and staying ahead of the competition. Broadly supports over 6,000 local businesses across various industries such as automotive services, home services, and pet services.

Birdeye is an AI platform that offers efficient, hyper-personalized, and actionable AI solutions for businesses. It provides a range of AI agents tailored to industry needs, such as managing reviews, optimizing listings, and creating social posts. Birdeye's AI models are designed to deliver marketing outcomes at scale, empowering businesses with improved visibility, reputation, and competitive edge. The platform also offers insights, benchmarks, and automated content generation to enhance brand growth and customer retention.

EmbedSocial is an AI-powered UGC platform that seamlessly integrates with major social media platforms and review sites to effortlessly gather user-generated content, reviews, and feedback. It offers a complete suite of products for social media aggregation, reviews management, forms building, and more. With features like AI Reviews Summarizer, social commerce capabilities, and Google Posts scheduler, EmbedSocial provides a one-stop solution for businesses to leverage social proof and enhance customer engagement. The platform also includes a vast library of customizable widgets and templates to embed interactive content on websites and social media pages.

Yonder is an AI-powered chatbot and review platform designed specifically for the tourism industry. It helps tourism businesses to increase website sales, generate more enquiries, and save staff time by providing AI chatbot services, personalized recommendations, live reviews showcase, website chat support, customer surveys, team feedback categorization, and online review management. Yonder's AI chatbot can answer up to 80% of customer questions immediately on the website and Messenger, 24/7. The platform also offers features like conversation analytics, ratings breakdown, and integration with reservation systems for automation and efficiency.

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