Best AI tools for< Manage Customer Feedback >

TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.

ReviewElf is an AI-powered customer review management platform designed to help businesses efficiently handle and respond to customer reviews. The platform offers features such as generating high-quality review responses with a single click, motivating teams with challenges and rewards, assigning reviews to team members, spotting trending complaints, setting targets for teams, and providing a mobile-friendly interface. ReviewElf aims to transform the way businesses manage reviews by leveraging AI technology to enhance brand reputation and customer satisfaction.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Famewall is a testimonial collection and management tool designed to help businesses showcase customer feedback on their websites. With Famewall, users can easily collect testimonials from various platforms, including social media and video testimonials, and display them seamlessly on their websites. The tool offers features such as quick import of testimonials, easy video testimonials, customizable collection pages, and a variety of widgets to showcase testimonials. Famewall aims to help businesses build trust with potential customers by leveraging social proof through authentic customer testimonials.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Momos is a customer engagement platform designed for restaurants, offering super powered customer experience management driven by AI to build stronger relationships and drive customer loyalty. It provides unified feedback management, custom surveys for customer feedback, AI-powered automation and support, customer analytics and insights, review boosting, and customer activation tools. Momos helps multi-location brands globally manage guest feedback, collect insights, and drive sales with segmentation and outbound marketing. The platform consolidates all customer channels and feedback into one user-friendly interface, offers AI-powered automation for improved workflow, and provides in-depth customer insights for data-driven decisions and marketing goals.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

Waakif is an AI-powered online ordering, loyalty programs, and marketing platform designed to streamline operations, boost customer retention, and provide actionable insights for businesses. It offers features such as order management, customer feedback, AI insights, loyalty programs, online storefront, WhatsApp marketing, and more. With advanced data analytics and integrated solutions, Waakif aims to supercharge businesses and drive growth through smart campaigns and engagement strategies.

Airfocus is a strategic product management platform that helps teams manage strategy, understand user needs, prioritize, and align around clear roadmaps. It is a modular platform that can be customized to fit the unique needs of each team. Airfocus offers a variety of features, including OKR tracking, roadmap planning, prioritization, feedback collection, and user engagement. It also integrates with a variety of other tools, such as Jira, Trello, and Asana.

RatingE is a revolutionary AI-powered review management platform that helps businesses enhance their online presence by automating the process of collecting, managing, and displaying customer reviews. The platform simplifies leveraging customer feedback to attract more clients and improve credibility effortlessly. With features like automated review requests, QR code requests, video testimonials, and effortless automation, RatingE aims to help businesses grow by generating positive reviews in the background. It offers benefits such as dashboard to manage all reviews, Google Business Profile optimization, video testimonials capabilities, social network sharing, and SMS/text message requests.

Trustpilot is a Danish consumer review website that hosts reviews of businesses from consumers. It was founded in 2007 by Peter Mühlmann and Kasper Hulthin. The company is headquartered in Copenhagen, Denmark, and has offices in London, New York City, Berlin, and Sydney. Trustpilot has over 120 million reviews of businesses in over 100 countries. The website allows consumers to read reviews of businesses, write their own reviews, and compare businesses side-by-side. Trustpilot also offers a business subscription service that provides businesses with tools to manage their online reputation.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

AnnounceKit is an AI-powered announcement app and software designed to help companies effectively communicate product updates and news to their customers. It enables businesses to increase feature adoption, build customer trust, and engage with users through eye-catching notifications and widgets. With features like integrations, audience segmentation, customer feedback collection, and AI writing assistant, AnnounceKit offers a comprehensive solution for managing product announcements and updates.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

heardeer is an AI-powered user interview platform that helps businesses collect valuable feedback from their users. With heardeer, you can create custom interview questionnaires, share them with your users, and let AI manage the interviews. heardeer's AI engine will ask your users questions, follow up on their answers, and provide you with detailed insights into their feedback. This can help you understand your users' needs, improve your products and services, and make better decisions.

`npcsh` is a python-based command-line tool designed to integrate Large Language Models (LLMs) and Agents into one's daily workflow by making them available and easily configurable through the command line shell. It leverages the power of LLMs to understand natural language commands and questions, execute tasks, answer queries, and provide relevant information from local files and the web. Users can also build their own tools and call them like macros from the shell. `npcsh` allows users to take advantage of agents (i.e. NPCs) through a managed system, tailoring NPCs to specific tasks and workflows. The tool is extensible with Python, providing useful functions for interacting with LLMs, including explicit coverage for popular providers like ollama, anthropic, openai, gemini, deepseek, and openai-like providers. Users can set up a flask server to expose their NPC team for use as a backend service, run SQL models defined in their project, execute assembly lines, and verify the integrity of their NPC team's interrelations. Users can execute bash commands directly, use favorite command-line tools like VIM, Emacs, ipython, sqlite3, git, pipe the output of these commands to LLMs, or pass LLM results to bash commands.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

Agently is a development framework that helps developers build AI agent native application really fast. You can use and build AI agent in your code in an extremely simple way. You can create an AI agent instance then interact with it like calling a function in very few codes like this below. Click the run button below and witness the magic. It's just that simple: python # Import and Init Settings import Agently agent = Agently.create_agent() agent\ .set_settings("current_model", "OpenAI")\ .set_settings("model.OpenAI.auth", {"api_key": ""}) # Interact with the agent instance like calling a function result = agent\ .input("Give me 3 words")\ .output([("String", "one word")])\ .start() print(result) ['apple', 'banana', 'carrot'] And you may notice that when we print the value of `result`, the value is a `list` just like the format of parameter we put into the `.output()`. In Agently framework we've done a lot of work like this to make it easier for application developers to integrate Agent instances into their business code. This will allow application developers to focus on how to build their business logic instead of figure out how to cater to language models or how to keep models satisfied.

Parlant is a structured approach to building and guiding customer-facing AI agents. It allows developers to create and manage robust AI agents, providing specific feedback on agent behavior and helping understand user intentions better. With features like guidelines, glossary, coherence checks, dynamic context, and guided tool use, Parlant offers control over agent responses and behavior. Developer-friendly aspects include instant changes, Git integration, clean architecture, and type safety. It enables confident deployment with scalability, effective debugging, and validation before deployment. Parlant works with major LLM providers and offers client SDKs for Python and TypeScript. The tool facilitates natural customer interactions through asynchronous communication and provides a chat UI for testing new behaviors before deployment.

LM Studio Python SDK provides a convenient API for interacting with LM Studio instance, including text completion and chat response functionalities. The SDK allows users to manage websocket connections and chat history easily. It also offers tools for code consistency checks, automated testing, and expanding the API.

Wren Engine is a semantic engine designed to serve as the backbone of the semantic layer for LLMs. It simplifies the user experience by translating complex data structures into a business-friendly format, enabling end-users to interact with data using familiar terminology. The engine powers the semantic layer with advanced capabilities to define and manage modeling definitions, metadata, schema, data relationships, and logic behind calculations and aggregations through an analytics-as-code design approach. By leveraging Wren Engine, organizations can ensure a developer-friendly semantic layer that reflects nuanced data relationships and dynamics, facilitating more informed decision-making and strategic insights.

This repository contains notebooks, code samples, sample apps, and other resources that demonstrate how to use, develop and manage generative AI workflows using Generative AI on Google Cloud, powered by Vertex AI. For more Vertex AI samples, please visit the Vertex AI samples Github repository.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

Danswer is an open-source Gen-AI Chat and Unified Search tool that connects to your company's docs, apps, and people. It provides a Chat interface and plugs into any LLM of your choice. Danswer can be deployed anywhere and for any scale - on a laptop, on-premise, or to cloud. Since you own the deployment, your user data and chats are fully in your own control. Danswer is MIT licensed and designed to be modular and easily extensible. The system also comes fully ready for production usage with user authentication, role management (admin/basic users), chat persistence, and a UI for configuring Personas (AI Assistants) and their Prompts. Danswer also serves as a Unified Search across all common workplace tools such as Slack, Google Drive, Confluence, etc. By combining LLMs and team specific knowledge, Danswer becomes a subject matter expert for the team. Imagine ChatGPT if it had access to your team's unique knowledge! It enables questions such as "A customer wants feature X, is this already supported?" or "Where's the pull request for feature Y?"

The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

DinoPal is an AI voice assistant residing in the Mac menu bar, offering real-time voice and video chat, screen sharing, online search, and multilingual support. It provides various AI assistants with unique strengths and characteristics to meet different conversational needs. Users can easily install DinoPal and access different communication modes, with a call time limit of 30 minutes. User feedback can be shared in the Discord community. DinoPal is powered by Google Gemini & Pipecat.

Hopsworks is a data platform for ML with a Python-centric Feature Store and MLOps capabilities. It provides collaboration for ML teams, offering a secure, governed platform for developing, managing, and sharing ML assets. Hopsworks supports project-based multi-tenancy, team collaboration, development tools for Data Science, and is available on any platform including managed cloud services and on-premise installations. The platform enables end-to-end responsibility from raw data to managed features and models, supports versioning, lineage, and provenance, and facilitates the complete MLOps life cycle.

Awesome European Tech is an up-to-date list of recommended European projects and companies curated by the community to support and strengthen the European tech ecosystem. It focuses on privacy and sustainability, showcasing companies that adhere to GDPR compliance and sustainability standards. The project aims to highlight and support European startups and projects excelling in privacy, sustainability, and innovation to contribute to a more diverse, resilient, and interconnected global tech landscape.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.

Argilla is a collaboration platform for AI engineers and domain experts that require high-quality outputs, full data ownership, and overall efficiency. It helps users improve AI output quality through data quality, take control of their data and models, and improve efficiency by quickly iterating on the right data and models. Argilla is an open-source community-driven project that provides tools for achieving and maintaining high-quality data standards, with a focus on NLP and LLMs. It is used by AI teams from companies like the Red Cross, Loris.ai, and Prolific to improve the quality and efficiency of AI projects.

The Oracle Cloud Infrastructure Data Science and AI services Examples repository provides demos, tutorials, and code examples showcasing various features of the OCI Data Science service and AI services. It offers tools for data scientists to develop and deploy machine learning models efficiently, with features like Accelerated Data Science SDK, distributed training, batch processing, and machine learning pipelines. Whether you're a beginner or an experienced practitioner, OCI Data Science Services provide the resources needed to build, train, and deploy models easily.

A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.

Strengthens business relationships through client interaction and feedback analysis.

Resolves complex customer complaints to ensure satisfaction.

Restaurant & bar curator with feedback capabilities.

This GPT is the most confident GPT out there. It performs and gives answers without doubting itself. It will correct you if you give wrong suggestions. Bringing back the confidence to ChatGPT!

A social media user who reacts strongly to critical posts.

transforms your knee-jerk reactions to the dreadful Reviewer2 into polished, poised, and professional responses.

Facilitates customer satisfaction through effective feedback management.

分析用户输入的文本，帮他们明晰需求

Free to use oracle for analyzing Net Promoter Score data.

Keyword Extraction Tool: Efficiently extracts keywords from various texts, social media, and customer feedback with our user-friendly, scalable tool.

Increase your product’s perceived value.

A serial entrepreneur consultant inspired by 'Lean Startup' principles.

Guiding SMART commitments and offering ReliablyME or Calendly options.

A communication expert for articulating empathetic and effective feedback.

Analyses and gives actionable feedback on web Review type content using Google's Reviews System guidelines and Google's Quality Rater Guidelines

Crafts 'Mom Test' questions for unbiased product feedback

Free, beautiful, and AI-generated product surveys