Best AI tools for< Manage Customer Feedback >

TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.

ReviewElf is an AI-powered customer review management platform designed to help businesses efficiently handle and respond to customer reviews. The platform offers features such as generating high-quality review responses with a single click, motivating teams with challenges and rewards, assigning reviews to team members, spotting trending complaints, setting targets for teams, and providing a mobile-friendly interface. ReviewElf aims to transform the way businesses manage reviews by leveraging AI technology to enhance brand reputation and customer satisfaction.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Momos is a customer engagement platform designed for restaurants, offering super powered customer experience management driven by AI to build stronger relationships and drive customer loyalty. It provides unified feedback management, custom surveys for customer feedback, AI-powered automation and support, customer analytics and insights, review boosting, and customer activation tools. Momos helps multi-location brands globally manage guest feedback, collect insights, and drive sales with segmentation and outbound marketing. The platform consolidates all customer channels and feedback into one user-friendly interface, offers AI-powered automation for improved workflow, and provides in-depth customer insights for data-driven decisions and marketing goals.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

TrustLoop is an online reputation management software designed to help businesses enhance their online presence by capturing more positive reviews and feedback. The platform offers AI-powered reputation management solutions tailored for tech companies. With TrustLoop, users can automate the process of gathering and managing reviews from various platforms like TrustPilot, Capterra, G2, and Google. The application provides actionable insights from feedback and reviews through AI integration, allowing businesses to improve their online reputation effectively. TrustLoop also offers customizable survey widgets, popup tools, and landing pages to engage customers and drive more 5-star reviews before achieving product-market fit. The platform is fully customizable, bloat-free, and easy to set up, making it a valuable tool for businesses looking to build social proof and enhance customer satisfaction.

Waakif is an AI-powered online ordering, loyalty programs, and marketing platform designed to streamline operations, boost customer retention, and provide actionable insights for businesses. It offers features such as order management, customer feedback, AI insights, loyalty programs, online storefront, WhatsApp marketing, and more. With advanced data analytics and integrated solutions, Waakif aims to supercharge businesses and drive growth through smart campaigns and engagement strategies.

Olvy is an AI-powered platform that helps businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to their users' needs. It provides features like automated feedback organization, integration with multiple sources, and AI-generated summaries to enhance productivity and efficiency.

Airfocus is a strategic product management platform that helps teams manage strategy, understand user needs, prioritize, and align around clear roadmaps. It is a modular platform that can be customized to fit the unique needs of each team. Airfocus offers a variety of features, including OKR tracking, roadmap planning, prioritization, feedback collection, and user engagement. It also integrates with a variety of other tools, such as Jira, Trello, and Asana.

RatingE is a revolutionary AI-powered review management platform that helps businesses enhance their online presence by automating the process of collecting, managing, and displaying customer reviews. The platform simplifies leveraging customer feedback to attract more clients and improve credibility effortlessly. With features like automated review requests, QR code requests, video testimonials, and effortless automation, RatingE aims to help businesses grow by generating positive reviews in the background. It offers benefits such as dashboard to manage all reviews, Google Business Profile optimization, video testimonials capabilities, social network sharing, and SMS/text message requests.

Trustpilot is a Danish consumer review website that hosts reviews of businesses from consumers. It was founded in 2007 by Peter Mühlmann and Kasper Hulthin. The company is headquartered in Copenhagen, Denmark, and has offices in London, New York City, Berlin, and Sydney. Trustpilot has over 120 million reviews of businesses in over 100 countries. The website allows consumers to read reviews of businesses, write their own reviews, and compare businesses side-by-side. Trustpilot also offers a business subscription service that provides businesses with tools to manage their online reputation.

Synthflow is an AI phone calling platform that offers AI receptionist and answering services. It allows users to build a no-code AI phone system with AI voice agents, automate routine calls, provide 24/7 customer support, and track performance insights. The platform integrates with various CRMs, offers real-time booking, multi-human transfer, post-call actions, and custom actions. Users can manage contacts, track conversation history, and connect with systems like HubSpot, GoHighLevel, and Zoho. Synthflow is known for its white-label solution, transparent billing, and easy integrations.

AnnounceKit is an AI-powered announcement app and software designed to help companies effectively communicate product updates and news to their customers. It enables businesses to increase feature adoption, build customer trust, and engage with users through eye-catching notifications and widgets. With features like integrations, audience segmentation, customer feedback collection, and AI writing assistant, AnnounceKit offers a comprehensive solution for managing product announcements and updates.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.

MARA AI Review Management is an AI tool designed to help businesses manage and respond to online reviews efficiently. It offers features such as Review Inbox, Review Analytics, AI Review Reply Generator, Smart Snippets, and Brand Voice to streamline the review management process. With MARA, businesses can save time, improve response rates, and learn from customer feedback to enhance their online reputation.

Agently is a development framework that helps developers build AI agent native application really fast. You can use and build AI agent in your code in an extremely simple way. You can create an AI agent instance then interact with it like calling a function in very few codes like this below. Click the run button below and witness the magic. It's just that simple: python # Import and Init Settings import Agently agent = Agently.create_agent() agent\ .set_settings("current_model", "OpenAI")\ .set_settings("model.OpenAI.auth", {"api_key": ""}) # Interact with the agent instance like calling a function result = agent\ .input("Give me 3 words")\ .output([("String", "one word")])\ .start() print(result) ['apple', 'banana', 'carrot'] And you may notice that when we print the value of `result`, the value is a `list` just like the format of parameter we put into the `.output()`. In Agently framework we've done a lot of work like this to make it easier for application developers to integrate Agent instances into their business code. This will allow application developers to focus on how to build their business logic instead of figure out how to cater to language models or how to keep models satisfied.

Danswer is an open-source Gen-AI Chat and Unified Search tool that connects to your company's docs, apps, and people. It provides a Chat interface and plugs into any LLM of your choice. Danswer can be deployed anywhere and for any scale - on a laptop, on-premise, or to cloud. Since you own the deployment, your user data and chats are fully in your own control. Danswer is MIT licensed and designed to be modular and easily extensible. The system also comes fully ready for production usage with user authentication, role management (admin/basic users), chat persistence, and a UI for configuring Personas (AI Assistants) and their Prompts. Danswer also serves as a Unified Search across all common workplace tools such as Slack, Google Drive, Confluence, etc. By combining LLMs and team specific knowledge, Danswer becomes a subject matter expert for the team. Imagine ChatGPT if it had access to your team's unique knowledge! It enables questions such as "A customer wants feature X, is this already supported?" or "Where's the pull request for feature Y?"

This repository contains notebooks, code samples, sample apps, and other resources that demonstrate how to use, develop and manage generative AI workflows using Generative AI on Google Cloud, powered by Vertex AI. For more Vertex AI samples, please visit the Vertex AI samples Github repository.

The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

Hopsworks is a data platform for ML with a Python-centric Feature Store and MLOps capabilities. It provides collaboration for ML teams, offering a secure, governed platform for developing, managing, and sharing ML assets. Hopsworks supports project-based multi-tenancy, team collaboration, development tools for Data Science, and is available on any platform including managed cloud services and on-premise installations. The platform enables end-to-end responsibility from raw data to managed features and models, supports versioning, lineage, and provenance, and facilitates the complete MLOps life cycle.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

Argilla is a collaboration platform for AI engineers and domain experts that require high-quality outputs, full data ownership, and overall efficiency. It helps users improve AI output quality through data quality, take control of their data and models, and improve efficiency by quickly iterating on the right data and models. Argilla is an open-source community-driven project that provides tools for achieving and maintaining high-quality data standards, with a focus on NLP and LLMs. It is used by AI teams from companies like the Red Cross, Loris.ai, and Prolific to improve the quality and efficiency of AI projects.

The Oracle Cloud Infrastructure Data Science and AI services Examples repository provides demos, tutorials, and code examples showcasing various features of the OCI Data Science service and AI services. It offers tools for data scientists to develop and deploy machine learning models efficiently, with features like Accelerated Data Science SDK, distributed training, batch processing, and machine learning pipelines. Whether you're a beginner or an experienced practitioner, OCI Data Science Services provide the resources needed to build, train, and deploy models easily.

Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.

Strengthens business relationships through client interaction and feedback analysis.

Resolves complex customer complaints to ensure satisfaction.

Restaurant & bar curator with feedback capabilities.

This GPT is the most confident GPT out there. It performs and gives answers without doubting itself. It will correct you if you give wrong suggestions. Bringing back the confidence to ChatGPT!

A social media user who reacts strongly to critical posts.

transforms your knee-jerk reactions to the dreadful Reviewer2 into polished, poised, and professional responses.

Facilitates customer satisfaction through effective feedback management.

分析用户输入的文本，帮他们明晰需求

Free to use oracle for analyzing Net Promoter Score data.

Keyword Extraction Tool: Efficiently extracts keywords from various texts, social media, and customer feedback with our user-friendly, scalable tool.

Increase your product’s perceived value.

A serial entrepreneur consultant inspired by 'Lean Startup' principles.

Guiding SMART commitments and offering ReliablyME or Calendly options.

A communication expert for articulating empathetic and effective feedback.

Analyses and gives actionable feedback on web Review type content using Google's Reviews System guidelines and Google's Quality Rater Guidelines

Crafts 'Mom Test' questions for unbiased product feedback

Free, beautiful, and AI-generated product surveys