Best AI tools for< Improve Customer Understanding >

PersonaGen is an AI-powered tool that helps you create realistic and detailed user personas. With PersonaGen, you can quickly and easily generate personas that are based on your target audience research. This can help you to better understand your customers and create more effective marketing campaigns.

Recontact is an AI-powered tool designed to help users analyze and gain insights from user calls efficiently. By leveraging AI technology, Recontact can process and extract valuable information from user conversations, enabling users to understand customer needs, identify trends, and generate detailed reports in a matter of minutes. The tool streamlines the process of listening to call transcripts, making affinity diagrams, and understanding customer requirements, saving users valuable time and effort. Recontact is best suited for early-stage founders, user research teams, and customer support teams looking to analyze user interviews, validate startup ideas, and improve customer interactions.

Symbl.ai is a real-time voice AI platform that enables businesses to extract insights from unstructured live calls. It offers a range of features, including real-time transcription, sentiment analysis, question detection, and topic tracking. Symbl.ai's platform is powered by Nebula, a proprietary LLM that is specialized in understanding human interactions in streaming mode. This allows Symbl.ai to provide accurate and low-latency insights that can be used to improve customer service, sales, and compliance.

Voicy.AI is a conversational bot platform that leverages artificial intelligence and natural language understanding to improve customer experience and enable conversational commerce through automated personalized dialogs. It helps businesses automate customer interactions, drive sales, and improve customer satisfaction. Voicy.AI's platform is designed to be easy to use, with a drag-and-drop interface and pre-built templates. It integrates with a variety of business systems, including CRM, POS, and payment gateways. Voicy.AI is used by businesses of all sizes, across a variety of industries, including retail, food service, and healthcare.

Thematic is an AI-powered platform that transforms noisy feedback into accurate and layered insights. It empowers users with the understanding to be customer-led and saves time by providing specific insights in seconds. Thematic offers powerful analytics and visualizations, coversational analytics, and intelligence from every interaction. The platform allows users to connect and combine feedback from various sources, tag and theme feedback with AI, and analyze feedback through filters like product, channel, region, theme, sentiment, or date. Thematic is a trustworthy tool for customer feedback analysis, used by insights analysts, researchers, and product managers to improve customer experiences, usage, and profitability.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

VanChat is an AI shopping assistant designed to boost Shopify sales by accurately answering customer questions, understanding buyer intent, personalizing interactions, suggesting products, and ultimately increasing sales. It automates tasks like order checking and updating, offers personalized product recommendations, and proactively engages customers to drive purchases. VanChat continuously learns from store data in real-time to provide accurate responses and tailored suggestions. The platform aims to enhance user satisfaction, improve customer service, and increase revenue for online businesses.

Stackbear is an AI tool that allows users to easily create custom AI chatbots for their websites. The platform offers features such as natural language understanding, knowledge base integration, human escalation, personalization, and multilingual support. Users can build and deploy chatbots quickly, engage with website visitors, capture leads, automate tasks, and improve customer support and sales productivity. Stackbear provides a user-friendly interface for creating and managing chatbots without the need for coding skills.

Mindlake.ai is an AI-powered search engine designed for business communications. It consolidates and summarizes discussions related to projects from various communication channels, project management tools, and documentations. The tool helps users stay up-to-date with tasks, understand customers better, reduce meeting time, and bridge communication gaps between different teams.

SoundHound is a leading innovator of conversational intelligence and voice AI technologies. Our independent voice AI platform is built for more natural conversation, enabling businesses to create customized and scalable voice AI solutions for their specific industries and use cases. With SoundHound, you can build voice assistants, enhance smart devices, improve customer experiences, and drive business value.

Feedback Navigator is an AI-powered platform designed to help businesses analyze and extract valuable insights from customer feedback data. It offers features such as sentiment analysis, request detection, custom workflows, and the ability to import feedback from various sources. The platform aims to streamline the process of gathering and understanding customer feedback to empower businesses in making informed decisions and enhancing customer satisfaction.

Emoti is an AI-powered platform designed to help businesses improve their digital performance by providing actionable insights and guidance based on real analytics data. It simplifies the process of understanding customer behavior, optimizing user journeys, and enhancing conversion rates. Emoti creates digital personas to identify target audiences and offers intelligent recommendations to accelerate business growth.

ZoomInfo + Chorus is an AI-powered Conversation Intelligence platform designed for sales teams to capture and analyze customer calls, meetings, and emails. It helps in understanding customer trends, improving sales processes, and driving revenue growth through data-driven insights and actionable intelligence. The platform leverages machine learning technology to provide performance-driven sales teams with visibility, process improvements, and behavior changes to enhance sales effectiveness and deal outcomes.

EmpathixAI is an innovative AI tool designed to analyze and interpret human emotions through text and voice inputs. The tool uses advanced natural language processing and sentiment analysis algorithms to provide accurate insights into the emotional state of individuals. EmpathixAI helps businesses understand customer feedback, improve communication strategies, and enhance user experiences. With its user-friendly interface and powerful analytics capabilities, EmpathixAI is a valuable tool for companies looking to gain a deeper understanding of customer sentiment and emotions.

Gong is a revenue intelligence platform that helps businesses maximize their revenue potential by providing them with the deepest understanding of their sales conversations, the most accurate AI models, and the largest integration ecosystem on the market. Gong's AI-powered insights help businesses save time on call reviews, improve deal predictability, and increase win rates. Gong is trusted by over 4,000 customers across industries, geographies, and sizes, including Snowflake, TEKSystems, LinkedIn, ADP, and Shopify.

MagicLoop is a voice survey tool designed to enhance customer feedback by replacing written feedback with spoken responses. It allows users to gather higher-quality responses through voice surveys, capturing emotions, tones, and nuances for a deeper understanding of participants' feelings and intentions. The tool aims to improve participant engagement and provide detailed insights by encouraging genuine responses. MagicLoop offers a modern approach to surveys, addressing the limitations of traditional methods and providing tailored solutions for various use cases such as user research, satisfaction surveys, NPS, feedback collection, market research, and data monitoring. With features like AI analysis, speech-to-text transcription, and custom branding, MagicLoop streamlines the process of generating insights from voice recordings.

Deep English is an AI chatbot application designed to help users improve their English language skills through interactive lessons, practice conversations with AI assistance, and engaging storytelling. The platform offers free lessons, fast fluency formulas, and personalized vocabulary learning. Users can speak quickly, understand native speakers, and connect with a global community for 24/7 English practice. Deep English aims to boost users' confidence in speaking English fluently and understanding conversations effectively.

Sprig is an all-in-one product experience platform that leverages AI technology to provide actionable insights and recommendations for optimizing user experiences. It offers features such as Replays for capturing user behavior, Heatmaps for visualizing interactions, Surveys for collecting feedback, AI Explorer for holistic AI insights, and AI Recommendations for generating product solutions. Sprig helps product managers, user researchers, customer experience teams, and engineers to continuously improve their products by understanding user behavior, identifying pain points, and enhancing conversion rates.

AI for Communication is a cutting-edge tool that leverages artificial intelligence technology to enhance communication processes. It provides users with advanced features such as natural language processing, sentiment analysis, and speech recognition to improve interactions in various settings. Whether in business meetings, customer service, or personal conversations, this tool offers innovative solutions to streamline communication and foster better understanding among individuals. With its user-friendly interface and powerful algorithms, AI for Communication is revolutionizing the way people connect and engage with each other.

Articula AI is a cutting-edge live call translation application that offers lightning-fast and highly accurate translations in real-time. With its context-aware technology, Articula understands the nuances of your conversations, making it a seamless and efficient tool for multilingual communication. By leveraging your own voice, Articula ensures a personalized experience tailored to your preferences. Whether you're discussing business matters or casual topics, Articula excels in providing swift translations that keep up with the pace of your conversations.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

AIDE is a machine learning code generation agent that can generate solutions for machine learning tasks from natural language descriptions. It has the following features: 1. **Instruct with Natural Language**: Describe your problem or additional requirements and expert insights, all in natural language. 2. **Deliver Solution in Source Code**: AIDE will generate Python scripts for the **tested** machine learning pipeline. Enjoy full transparency, reproducibility, and the freedom to further improve the source code! 3. **Iterative Optimization**: AIDE iteratively runs, debugs, evaluates, and improves the ML code, all by itself. 4. **Visualization**: We also provide tools to visualize the solution tree produced by AIDE for a better understanding of its experimentation process. This gives you insights not only about what works but also what doesn't. AIDE has been benchmarked on over 60 Kaggle data science competitions and has demonstrated impressive performance, surpassing 50% of Kaggle participants on average. It is particularly well-suited for tasks that require complex data preprocessing, feature engineering, and model selection.

This repository focuses on utilizing generative AI to bridge the gap between natural language questions and SQL queries, aiming to improve data consumption in enterprise data warehouses. It addresses challenges in SQL query generation, such as foreign key relationships and table joins, and highlights the importance of accuracy metrics like Execution Accuracy (EX) and Exact Set Match Accuracy (EM). The workshop content covers advanced prompt engineering, Retrieval Augmented Generation (RAG), fine-tuning models, and security measures against prompt and SQL injections.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

QA-Pilot is an interactive chat project that leverages online/local LLM for rapid understanding and navigation of GitHub code repository. It allows users to chat with GitHub public repositories using a git clone approach, store chat history, configure settings easily, manage multiple chat sessions, and quickly locate sessions with a search function. The tool integrates with `codegraph` to view Python files and supports various LLM models such as ollama, openai, mistralai, and localai. The project is continuously updated with new features and improvements, such as converting from `flask` to `fastapi`, adding `localai` API support, and upgrading dependencies like `langchain` and `Streamlit` to enhance performance.

Responsible AI Toolbox is a suite of tools providing model and data exploration and assessment interfaces and libraries for understanding AI systems. It empowers developers and stakeholders to develop and monitor AI responsibly, enabling better data-driven actions. The toolbox includes visualization widgets for model assessment, error analysis, interpretability, fairness assessment, and mitigations library. It also offers a JupyterLab extension for managing machine learning experiments and a library for measuring gender bias in NLP datasets.

This repository provides a systematic and comprehensive review of efficient LLMs research. We organize the literature in a taxonomy consisting of three main categories, covering distinct yet interconnected efficient LLMs topics from **model-centric** , **data-centric** , and **framework-centric** perspective, respectively. We hope our survey and this GitHub repository can serve as valuable resources to help researchers and practitioners gain a systematic understanding of the research developments in efficient LLMs and inspire them to contribute to this important and exciting field.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

This repository serves as a comprehensive hub for updates on generative AI research, interview materials, notebooks, and more. It includes monthly best GenAI papers list, interview resources, free courses, and code repositories/notebooks for developing generative AI applications. The repository is regularly updated with the latest additions to keep users informed and engaged in the field of generative AI.

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

A linguistic companion, LanguageLearner assists in learning new languages, practicing pronunciation, and understanding grammar. It's like having a language tutor available anytime.

In-depth tech advisor for small businesses, focusing on understanding needs first.

Ce GPT a pour objectif de me préparer aux partiels de mastère professionnel "Manager du développement commercial". Il me permettra notamment de réviser l'ensemble des cours reçus lors de cette année.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Facilitates customer satisfaction through effective feedback management.

Expert in automotive customer management advice.

I simulate tough Customer Support scenarios for Agent Training.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Professional analyst for CAC insights and summaries

Guides B2B startups in a structured customer segment evaluation process. Stop guessing! Ideate, Evaluate & Make data-driven decision.

Guides customer experience strategy to drive business growth.

Advising B2B founders on identifying customer burning needs

Resolves complex customer complaints to ensure satisfaction.

Design a customized AI strategy to improve your business

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Expert on Voiceflow, the AI chat and automation platform