Best AI tools for< Improve Customer Service >

DTiQ is a leading provider of loss prevention and intelligent video solutions for businesses in the United States and globally. The platform offers a range of solutions and products such as SmartAudit, SmartAnalysis, and SmartAssurance to help businesses manage operations, enhance security, and increase profits. DTiQ's innovative technology allows users to monitor multiple locations remotely, improve customer service, and prevent losses effectively. Trusted by hundreds of brands, DTiQ is dedicated to providing exceptional customer service, advanced analytics, and industry-leading security to help businesses run smarter and more efficiently.

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

PersonaGPT is an AI-powered customer focus group tool that helps businesses understand their customers better. It provides expert-designed prompts paired with conversational AI to help businesses get instant access to insights directly from their customers' minds. PersonaGPT can be used to find out what customers think, discover what content they want, get feedback on websites and creative, highlight unique selling points, isolate pain points, and reveal partnerships with crossover brands.

Faraday is a no-code AI platform that helps businesses make better predictions about their customers. With Faraday, businesses can embed AI into their workflows throughout their stack to improve the performance of their favorite tools. Faraday offers a variety of features, including propensity modeling, persona creation, and churn prediction. These features can be used to improve marketing campaigns, customer service, and product development. Faraday is easy to use and requires no coding experience. It is also affordable and offers a free-forever plan.

Reply with AI is a free tool that helps businesses write the perfect review reply in seconds. It uses artificial intelligence to generate personalized and professional replies that can help businesses save time and improve their customer service. Reply with AI integrates with Google Seller Ratings, Salesforce, and other popular platforms, making it easy for businesses to manage their online reputation. With Reply with AI, businesses can quickly and easily respond to reviews, build trust with customers, and improve their overall online presence.

Vertic AI is an AI-powered chatbot that helps businesses capture more leads and improve conversion rates. It is trained on your website content and can answer visitors' questions in real-time. Vertic AI is easy to use and can be integrated with your website in minutes. It is a valuable tool for businesses of all sizes that want to improve their online presence.

Tekst is an AI-powered platform that helps businesses automate their email, ticket, and other communication workflows. By leveraging text intelligence, Tekst enables enterprises to gain insights into their communication data, optimize critical workflows, and deliver better customer service. With its advanced AI capabilities, Tekst can analyze messages, enrich them with tags, reroute them to the correct inbox, and even automate responses, significantly reducing the time wasted on manual tasks.

AI Anywhere is a leading provider of enterprise-grade artificial intelligence (AI) software and services. Our mission is to make AI accessible and affordable for businesses of all sizes. We offer a wide range of AI solutions, including computer vision, natural language processing, and machine learning. Our software is used by businesses in a variety of industries, including healthcare, finance, manufacturing, and retail.

Booth AI is a platform that allows users to create custom AI solutions in minutes, not months. It is enterprise-ready, scale-ready, and disruption-ready. Booth AI offers a variety of features, including integration with over 100 apps, workplace tools, project management tools, marketing automation tools, and more. Booth AI can be used to solve a variety of business problems, including automating tasks, improving customer service, and increasing sales.

Document360 is an AI-powered knowledge base software that helps businesses create, manage, and share documentation. It offers a range of features to make documentation easier and more efficient, including a user-friendly interface, advanced search capabilities, rich analytics, and AI-powered suggestions. Document360 can be used by businesses of all sizes to improve their customer service, product documentation, and internal knowledge sharing.

The U.S. Chamber of Commerce is the world's largest business organization, representing the interests of more than 3 million businesses of all sizes, sectors, and regions. The Chamber's mission is to promote economic growth and prosperity for all Americans.

DigenAI is an AI creation platform based on generative avatars. It allows users to create realistic, AI-generated avatars that can be used for a variety of purposes, such as marketing, customer service, and education. DigenAI's avatars are created using a combination of deep learning and generative adversarial networks (GANs), and they are designed to be both visually appealing and emotionally engaging.

Manychat is a chat marketing platform that helps businesses automate their marketing and sales conversations on Instagram, WhatsApp, and Messenger. With Manychat, businesses can create automated chatbots that can answer questions, collect leads, and drive sales. Manychat also offers a variety of templates and integrations that make it easy to get started with chat marketing.

Tovie AI is a platform offering Generative AI and on-prem LLM solutions for enterprise applications. It provides a range of AI tools such as GenAI Agents, Data Agent, Data Mask, AI Bots, Voice Bots, Chatbots, and Sector-specific Assistants. Tovie AI aims to enhance customer service, boost employee engagement, and improve business operations through its tailored AI solutions. The platform also offers consulting services to help businesses leverage Generative AI for business optimization and growth.

Posh AI is an AI application designed specifically for the banking sector. It offers a range of AI solutions such as Voice Assistant, Digital Assistant, and Knowledge Assistant to enhance customer service, employee efficiency, and operational excellence in financial institutions. Posh AI aims to revolutionize the banking experience by providing 24/7 customer service, automating banking transactions, and improving access to information for employees. The platform integrates seamlessly with existing solutions and empowers banks to deliver better digital experiences through AI technology.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

Libromi Connect is an AI-powered WhatsApp cloud business platform that offers advanced features to streamline customer engagement and automate interactions. It provides a no-code chatbot builder, native eCommerce integration within WhatsApp, bulk messaging capabilities, and a GPT4 AI chatbot. The platform also includes a team inbox for multi-agent chat support and CRM features for sales and support chat. Libromi Connect aims to revolutionize online shopping and customer service by leveraging the power of AI and WhatsApp's popularity.

Feedback is an AI-powered platform designed to unlock unparalleled insights from customer feedback for businesses, particularly in the hotel industry. The platform offers comprehensive hotel analysis and trend discovery through AI-driven review analysis, helping businesses cut costs while improving customer satisfaction. Feedback provides interactive AI conversations, automated personalized responses, and advanced competitive analysis to enhance service quality, communication efficiency, and strategic advantage. With Feedback, businesses can transform customer reviews into actionable information, elevate customer experiences, and drive business growth through smart data-driven strategies.

Findmyaitool is a comprehensive directory of AI tools that aims to empower users with the best AI solutions available. The platform offers a wide range of AI tools, including AI image generators, video editors, voice transcription services, writing assistants, productivity tools, and chatbots. Users can explore detailed reviews and comparisons to find the most suitable AI tools for their specific needs, enhancing both productivity and creativity in various industries.

Neosmart is an AI tool that provides insights and serves as a bridge to AI technology. The platform offers a wide range of resources, including articles, reports, and courses, to help users understand and leverage artificial intelligence in various industries. Neosmart covers topics such as AI applications in healthcare, marketing, legal, education, and more. It also features news updates, interviews with experts, and case studies to keep users informed about the latest trends and developments in the AI field.

3WIN.ai is a leading AI-powered solution for e-commerce businesses, offering tools such as ShopMate and ShopDesk to enhance customer service, boost sales, and streamline operations. The platform leverages AI chatbots, machine translation, and multilingual support to provide personalized product recommendations, manage multiple online shops efficiently, and improve customer satisfaction. With a focus on empowering businesses with AI technology, 3WIN.ai aims to revolutionize the e-commerce industry by delivering innovative solutions tailored to meet the diverse demands of global businesses.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

This repository focuses on utilizing generative AI to bridge the gap between natural language questions and SQL queries, aiming to improve data consumption in enterprise data warehouses. It addresses challenges in SQL query generation, such as foreign key relationships and table joins, and highlights the importance of accuracy metrics like Execution Accuracy (EX) and Exact Set Match Accuracy (EM). The workshop content covers advanced prompt engineering, Retrieval Augmented Generation (RAG), fine-tuning models, and security measures against prompt and SQL injections.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

draive is an open-source Python library designed to simplify and accelerate the development of LLM-based applications. It offers abstract building blocks for connecting functionalities with large language models, flexible integration with various AI solutions, and a user-friendly framework for building scalable data processing pipelines. The library follows a function-oriented design, allowing users to represent complex programs as simple functions. It also provides tools for measuring and debugging functionalities, ensuring type safety and efficient asynchronous operations for modern Python apps.

Single File Agents (SFA) is a collection of powerful single-file agents built on top of uv, a modern Python package installer and resolver. These agents aim to perform specific tasks efficiently, demonstrating precise prompt engineering and GenAI patterns. The repository contains agents built across major GenAI providers like Gemini, OpenAI, and Anthropic. Each agent is self-contained, minimal, and built on modern Python for fast and reliable dependency management. Users can run these scripts from their server or directly from a gist. The agents are patternful, emphasizing the importance of setting up effective prompts, tools, and processes for reusability.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

The Google Cloud Applied AI Engineering repository provides reference guides, blueprints, code samples, and hands-on labs developed by the Google Cloud Applied AI Engineering team. It contains resources for Generative AI on Vertex AI, including code samples and hands-on labs demonstrating the use of Generative AI models and tools in Vertex AI. Additionally, it offers reference guides and blueprints that compile best practices and prescriptive guidance for running large-scale AI/ML workloads on Google Cloud AI/ML infrastructure.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

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