Best AI tools for< Handle Customer Calls >

Simple AI is an AI application that allows users to build hyper-realistic voice agents and deploy voice AI-powered phone calls in minutes. It offers customization options to fit individual needs, knowledge base search, seamless transfer to human agents, scalability to handle thousands of calls simultaneously, integration with various APIs, and multilingual support. Simple AI is trusted for handling inbound and outbound calls, leads qualification, logistics coordination, customer support, interviewing, sales representation, and receptionist tasks. The application is backed by Y Combinator and supports 29 languages out of the box.

Cald AI is an AI-powered conversational agent application that revolutionizes business phone communication. It offers lifelike, smart, and turbocharged AI technology for efficient and human-like interactions. With advanced AI tech, seamless interruptions handling, ultra-low latency, real-time analytics, and instant call transfers, Cald AI ensures unmatched conversational experiences. It also provides voicemail recognition, text message integration, multilingual support, and scalability for enhanced customer interactions and business growth.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

RingConnect is an enterprise-grade Voice AI tool designed for businesses to automate and enhance their calling operations. It offers AI Voice Calls that drive more revenue by managing end-to-end calling processes, from qualifying prospects to booking meetings and supporting retention. With RingConnect, businesses can break free from time-consuming manual calls and scale their operations with AI voice technology that sounds just like a real human. The tool engages prospects around the clock, filters out low-intent leads, books appointments, revives old contacts, handles customer queries, and nurtures customer relationships at scale. Setting up AI voice calls is quick and easy, allowing users to create human-like AI voice agents in minutes.

Paka AI is a cloud-based phone system that uses artificial intelligence (AI) to automate customer interactions. It offers a range of services, including custom AI bot creation, interactive voice response (IVR) system, and message center. Paka AI's AI-powered bots can handle common queries round the clock, so businesses can focus on running their operations. The company's technology is designed to offer a seamless and interactive customer experience.

OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

MyGuy is your personal AI assistant that handles your personal to-dos, appointments, and inquiries 24/7, 365 days a year. It can make calls, book appointments, solve problems, and assist with various tasks to make your life easier and more organized. MyGuy offers a seamless experience for managing everyday tasks efficiently and effectively.

Simple Phones is an AI-powered platform that offers customizable AI voice agents to handle inbound and outbound calls for businesses. The platform allows users to create and train AI agents to answer calls, book appointments, respond to FAQs, and more. With transparent call logging, affordable pricing plans, and extensive customization options, Simple Phones aims to provide a high-quality customer experience and streamline communication processes for businesses of all sizes.

LangCall is an AI-powered application that allows users to skip the hassle of making phone calls by letting AI agents handle the entire process. From navigating phone menus to connecting you with a human representative, LangCall ensures hold-free calls and fully automated AI interactions. Users can monitor call conversations in real-time and receive AI-generated summaries online. With a simple 1-2-3 process, LangCall offers a user-friendly web interface for effortless call management. The application offers different pricing plans based on usage, starting from a free plan with limited AI calls to premium plans for higher usage.

Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

ZenCall.ai is an AI-powered virtual assistant tool designed to simplify call management for businesses. It offers features such as instant AI agent setup, call handling, outbound call management, and CRM integration. ZenCall ensures efficient call routing, warm transfers, text messages, and email notifications. The tool supports multiple languages, provides prompt expert consultations, and offers a user-friendly interface for seamless call management. With ZenCall, businesses can optimize their call handling processes, improve customer interactions, and enhance overall productivity.

Bland AI is an AI application that automates phone calls using conversational AI for enterprises. It allows users to automate inbound and outbound calls, customize voice and language, integrate with other tools, and create human-like conversations. Bland AI offers features such as voice cloning, language customization, tool integration, and pathway creation for conversations. It provides advantages like increased efficiency, improved customer service, scalability, customization, and enterprise-level support. However, some disadvantages include potential privacy concerns, reliance on AI technology, and the need for initial setup and training. The application is suitable for sales, customer support, operations, product development, and data collection tasks.

EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.

Sonant is an AI receptionist designed specifically for insurance agencies, brokers, and distributors. It aims to turn routine incoming calls into revenue within a short period of time. The AI tool enables 24/7 personalized service with zero waiting times, multilingual capabilities, and the ability to transfer calls to human agents when necessary. Sonant helps agencies improve productivity, profitability, and client satisfaction by automating routine tasks, appointment scheduling, quote intaking, and post-call notes. It is GDPR compliant and integrates seamlessly with popular Agency Management Systems and CRM software.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

TeleWizard is a revolutionary AI tool that introduces the concept of AI call centers operated by AI phone agents. It leverages cutting-edge artificial intelligence technology to provide seamless and efficient customer service solutions. By utilizing advanced algorithms and machine learning capabilities, TeleWizard aims to transform the traditional call center industry by automating and enhancing customer interactions.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

Belva is an AI-powered phone-calling assistant that can make calls on your behalf. With Belva, you can simply state your objective and the AI will make the call for you, providing you with a live transcription of the conversation. Belva's envoys can handle a variety of tasks, from making appointments and reservations to solving customer issues. You can monitor your active calls in real-time or review saved transcripts to collect information from the call. With Belva, you can get off the phone and let the AI do the talking, saving you time and hassle.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Pipecat Flows is a framework designed for building structured conversations in AI applications. It allows users to create both predefined conversation paths and dynamically generated flows, handling state management and LLM interactions. The framework includes a Python module for building conversation flows and a visual editor for designing and exporting flow configurations. Pipecat Flows is suitable for scenarios such as customer service scripts, intake forms, personalized experiences, and complex decision trees.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Bolna is an open-source platform for building voice-driven conversational applications using large language models (LLMs). It provides a comprehensive set of tools and integrations to handle various aspects of voice-based interactions, including telephony, transcription, LLM-based conversation handling, and text-to-speech synthesis. Bolna simplifies the process of creating voice agents that can perform tasks such as initiating phone calls, transcribing conversations, generating LLM-powered responses, and synthesizing speech. It supports multiple providers for each component, allowing users to customize their setup based on their specific needs. Bolna is designed to be easy to use, with a straightforward local setup process and well-documented APIs. It is also extensible, enabling users to integrate with other telephony providers or add custom functionality.

Air724UG forwarder is a tool designed to forward SMS, notify incoming calls, and manage voice messages. It provides a convenient way to handle communication tasks on Air724UG devices. The tool streamlines the process of receiving and managing messages, ensuring users stay connected and informed.

Functionary is a language model that interprets and executes functions/plugins. It determines when to execute functions, whether in parallel or serially, and understands their outputs. Function definitions are given as JSON Schema Objects, similar to OpenAI GPT function calls. It offers documentation and examples on functionary.meetkai.com. The newest model, meetkai/functionary-medium-v3.1, is ranked 2nd in the Berkeley Function-Calling Leaderboard. Functionary supports models with different context lengths and capabilities for function calling and code interpretation. It also provides grammar sampling for accurate function and parameter names. Users can deploy Functionary models serverlessly using Modal.com.

Orra is a tool for building production-ready multi-agent applications that handle complex real-world interactions. It coordinates tasks across existing stack, agents, and tools run as services using intelligent reasoning. With features like smart pre-evaluated execution plans, domain grounding, durable execution, and automatic service health monitoring, Orra enables users to go fast with tools as services and revert state to handle failures. It provides real-time status tracking and webhook result delivery, making it ideal for developers looking to move beyond simple crews and agents.

Hercules is the world’s first open-source testing agent designed to handle the toughest testing tasks for modern web applications. It turns simple Gherkin steps into fully automated end-to-end tests, making testing simple, reliable, and efficient. Hercules adapts to various platforms like Salesforce and is suitable for CI/CD pipelines. It aims to democratize and disrupt test automation, making top-tier testing accessible to everyone. The tool is transparent, reliable, and community-driven, empowering teams to deliver better software. Hercules offers multiple ways to get started, including using PyPI package, Docker, or building and running from source code. It supports various AI models, provides detailed installation and usage instructions, and integrates with Nuclei for security testing and WCAG for accessibility testing. The tool is production-ready, open core, and open source, with plans for enhanced LLM support, advanced tooling, improved DOM distillation, community contributions, extensive documentation, and a bounty program.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

Ryoma is an AI Powered Data Agent framework that offers a comprehensive solution for data analysis, engineering, and visualization. It leverages cutting-edge technologies like Langchain, Reflex, Apache Arrow, Jupyter Ai Magics, Amundsen, Ibis, and Feast to provide seamless integration of language models, build interactive web applications, handle in-memory data efficiently, work with AI models, and manage machine learning features in production. Ryoma also supports various data sources like Snowflake, Sqlite, BigQuery, Postgres, MySQL, and different engines like Apache Spark and Apache Flink. The tool enables users to connect to databases, run SQL queries, and interact with data and AI models through a user-friendly UI called Ryoma Lab.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

Call GPT is a voice application that utilizes Deepgram for Speech to Text, elevenlabs for Text to Speech, and OpenAI for GPT prompt completion. It allows users to chat with ChatGPT on the phone, providing better transcription, understanding, and speaking capabilities than traditional IVR systems. The app returns responses with low latency, allows user interruptions, maintains chat history, and enables GPT to call external tools. It coordinates data flow between Deepgram, OpenAI, ElevenLabs, and Twilio Media Streams, enhancing voice interactions.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

OpenAI is a Swift community-maintained implementation over OpenAI public API. It is a non-profit artificial intelligence research organization founded in San Francisco, California in 2015. OpenAI's mission is to ensure safe and responsible use of AI for civic good, economic growth, and other public benefits. The repository provides functionalities for text completions, chats, image generation, audio processing, edits, embeddings, models, moderations, utilities, and Combine extensions.

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