Best AI tools for< Deflect Call Center >

Swivl is an automation platform designed for self-storage businesses, offering intelligent automation solutions to streamline operations and enhance customer interactions. The platform leverages conversational AI technology to automate conversations with tenants, drive revenue, and augment workforce capabilities. Swivl aims to simplify the rental process, save costs, and increase revenue for self-storage operators while maintaining brand integrity. The platform is trusted by self-storage leaders for its ability to automate customer touchpoints, provide automated customer support and sales assistance, and enhance team productivity. With features like digital assistants, online self-service automation, inventory recommendations, call center deflection, and omni-channel experiences, Swivl is a comprehensive solution for self-storage businesses.

Deflekt.ai is an AI-powered application designed to automate replies on all support channels. It helps businesses deflect customer and coworker support tickets by answering questions automatically. The tool can be integrated with various channels like web chat, email, Slack, and Teams, making it a versatile solution for support teams. Deflekt.ai allows users to customize content, localize responses, and provide human support when needed. With features like document hosting, channel activation, and conversation monitoring, Deflekt.ai streamlines support processes and reduces workload.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.

Brainfish is an AI-powered platform that aims to transform customer experience by providing AI-powered answers, support, and product discovery throughout the full product journey. It offers dynamic CTAs, resolution paths, real-time alerts, guidance, and live communication to enhance user experience. Brainfish utilizes powerful ML models for a refreshing search experience, individualizes user journeys at scale, and provides behavioral data tracking for insights into user behavior. The platform helps in driving pipeline and product-led growth, personalizing onboarding and training, engaging users with real-time proactive guidance, deflecting issues while boosting NPS, helping users discover new features, and automating key support workflows for efficient growth.

Context is an AI-powered chat application designed to transform your existing knowledge base into an automated 24/7 tech support bot. It enables users to deflect inquiries, provide smart and precise responses, eliminate repetition, and understand user queries to enhance product documentation. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, citation of sources, and response ranking, Context aims to streamline customer support processes and improve user experience.

Bugasura is an AI-enabled bug management tool designed for fast-moving, modern technology teams. It offers features like issue tracking, bug reporting, performance monitoring, integrations, and API documentation. With intelligent features powered by AI, Bugasura streamlines the bug tracking and resolution process, empowering teams to handle complex challenges efficiently. The tool provides custom workflows, automatic issue assignment, easy exports, and imports, making bug management seamless and productive. Bugasura also includes bug reporters for various use cases, such as website feedback and frontend testing, with features like annotatable screenshots and in-app bug reporting widgets. Additionally, Bugasura offers performance monitoring, advanced filters, and seamless integrations with popular project management tools. The tool is cloud-based with pocket-friendly pricing options for small teams, prioritizing privacy and security with end-to-end encryption and secure authentication protocols.

Sightwise GmbH offers an end-to-end machine vision solution powered by synthetic data. Their modular software platform is designed for manufacturing companies to enhance visual quality assurance. By leveraging synthetic data, they create tailored datasets and applications for various inspection tasks, overcoming the limitations of traditional AI. The platform enables easy data management, dataset generation, application deployment, and continuous improvements, ultimately helping manufacturers achieve top-tier product quality.

Averroes is the #1 AI Automated Visual Inspection Software designed for various industries such as Oil and Gas, Food and Beverage, Pharma, Semiconductor, and Electronics. It offers an end-to-end AI visual inspection platform that allows users to effortlessly train and deploy custom AI models for defect classification, object detection, and segmentation. Averroes provides advanced solutions for quality assurance, including automated defect classification, submicron defect detection, defect segmentation, defect review, and defect monitoring. The platform ensures labeling consistency, offers flexible deployment options, and has shown remarkable improvements in defect detection and productivity for semiconductor OEMs.

aqua is a comprehensive Quality Assurance (QA) management tool designed to streamline testing processes and enhance testing efficiency. It offers a wide range of features such as AI Copilot, bug reporting, test management, requirements management, user acceptance testing, and automation management. aqua caters to various industries including banking, insurance, manufacturing, government, tech companies, and medical sectors, helping organizations improve testing productivity, software quality, and defect detection ratios. The tool integrates with popular platforms like Jira, Jenkins, JMeter, and offers both Cloud and On-Premise deployment options. With AI-enhanced capabilities, aqua aims to make testing faster, more efficient, and error-free.

EthonAI is a Manufacturing Analytics System that offers a suite of software tools to achieve operational excellence at scale in manufacturing industries. The system provides real-time insights to improve product quality and process efficiency by analyzing production data from various sources. EthonAI helps in root cause analysis, defect detection, process monitoring, product tracking, and material flow analysis, ultimately redefining operational excellence in manufacturing.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

LearnOpenCV is a repository containing code for Computer Vision, Deep learning, and AI research articles shared on the blog LearnOpenCV.com. It serves as a resource for individuals looking to enhance their expertise in AI through various courses offered by OpenCV. The repository includes a wide range of topics such as image inpainting, instance segmentation, robotics, deep learning models, and more, providing practical implementations and code examples for readers to explore and learn from.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words，Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)

Awesome-Segment-Anything is a powerful tool for segmenting and extracting information from various types of data. It provides a user-friendly interface to easily define segmentation rules and apply them to text, images, and other data formats. The tool supports both supervised and unsupervised segmentation methods, allowing users to customize the segmentation process based on their specific needs. With its versatile functionality and intuitive design, Awesome-Segment-Anything is ideal for data analysts, researchers, content creators, and anyone looking to efficiently extract valuable insights from complex datasets.

Bugbug is a tool developed by Mozilla that leverages machine learning techniques to assist with bug and quality management, as well as other software engineering tasks like test selection and defect prediction. It provides various classifiers to suggest assignees, detect patches likely to be backed-out, classify bugs, assign product/components, distinguish between bugs and feature requests, detect bugs needing documentation, identify invalid issues, verify bugs needing QA, detect regressions, select relevant tests, track bugs, and more. Bugbug can be trained and tested using Python scripts, and it offers the ability to run model training tasks on Taskcluster. The project structure includes modules for data mining, bug/commit feature extraction, model implementations, NLP utilities, label handling, bug history playback, and GitHub issue retrieval.

NNStreamer is a set of Gstreamer plugins that allow Gstreamer developers to adopt neural network models easily and efficiently and neural network developers to manage neural network pipelines and their filters easily and efficiently.

IOPaint is a free and open-source inpainting & outpainting tool powered by SOTA AI model. It supports various AI models to perform erase, inpainting, or outpainting tasks. Users can remove unwanted objects, defects, watermarks, or people from images using erase models. Additionally, diffusion models can replace objects or perform outpainting. The tool also offers plugins for interactive object segmentation, background removal, anime segmentation, super resolution, face restoration, and file management. IOPaint provides a web UI for easy access to the latest AI models and supports batch processing of images through the command line. Developers can contribute to the project by installing front-end dependencies, setting up the backend, and starting the development environment for both front-end and back-end components.

AiTreasureBox is a versatile AI tool that provides a collection of pre-trained models and algorithms for various machine learning tasks. It simplifies the process of implementing AI solutions by offering ready-to-use components that can be easily integrated into projects. With AiTreasureBox, users can quickly prototype and deploy AI applications without the need for extensive knowledge in machine learning or deep learning. The tool covers a wide range of tasks such as image classification, text generation, sentiment analysis, object detection, and more. It is designed to be user-friendly and accessible to both beginners and experienced developers, making AI development more efficient and accessible to a wider audience.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

Academic_LLM_Sec_Papers is a curated collection of academic papers related to LLM Security Application. The repository includes papers sorted by conference name and published year, covering topics such as large language models for blockchain security, software engineering, machine learning, and more. Developers and researchers are welcome to contribute additional published papers to the list. The repository also provides information on listed conferences and journals related to security, networking, software engineering, and cryptography. The papers cover a wide range of topics including privacy risks, ethical concerns, vulnerabilities, threat modeling, code analysis, fuzzing, and more.

Build-your-own-AI-Assistant-Solution-Accelerator is a pre-release and preview solution that helps users create their own AI assistants. It leverages Azure Open AI Service, Azure AI Search, and Microsoft Fabric to identify, summarize, and categorize unstructured information. Users can easily find relevant articles and grants, generate grant applications, and export them as PDF or Word documents. The solution accelerator provides reusable architecture and code snippets for building AI assistants with enterprise data. It is designed for researchers looking to explore flu vaccine studies and grants to accelerate grant proposal submissions.

Ianvs is a distributed synergy AI benchmarking project incubated in KubeEdge SIG AI. It aims to test the performance of distributed synergy AI solutions following recognized standards, providing end-to-end benchmark toolkits, test environment management tools, test case control tools, and benchmark presentation tools. It also collaborates with other organizations to establish comprehensive benchmarks and related applications. The architecture includes critical components like Test Environment Manager, Test Case Controller, Generation Assistant, Simulation Controller, and Story Manager. Ianvs documentation covers quick start, guides, dataset descriptions, algorithms, user interfaces, stories, and roadmap.

Deflect, defer, and delegate like a pro

Designed for excellence in Quality Assurance, fine-tuning custom GPT configurations through continuous refinement.

Enhanced QA/QC expertise with user-driven improvements, powered by OpenAI

Expert in Software Testing, Test Automation, And AI. Modeled after Jason Arbon.